perhaps she should not be customer facing, maybe laundry

thanks for the guest laundry

the coin laundry and fitness center were both super convenient

located by the beach, with a gym, pool, and 24h laundry room

liked everything, the fancy coffee machine, the microwave, fridge, the laundry room...

laundry is on same story but confusion finding it, after taking clothes down stairs then back up

the pool was fantastic, convenient shuttle, appreciated the guest laundry.

property was quite nice, mostly covered parking, guest laundry, very nice pool

and the laundry on site was an added bonus, we didn t have to travel with dirty clothes

guest laundry washing machines could use to be cleaned.

have onsite laundry available for guests to do their own laundry

it would have been nice to have laundry facilities but did not play in our decision to stay

there weren't any laundry service available.

no personal laundry, small gym

there was always space at one of the pools and there was a nice amount of shade to get out of the sun

no laundry mat

the beach across is unusable and the kitchenette is super small

pool , location to the beach, room and shuttle downtown.

room service was poor, floor was dirty and sandy feeling liek it was never cleaned

i love the property just wish they had rooms with kitchen washer and dryer to stay longer!

the laundry room was also very clean and inexpensive to use

laundry facilities on site

liked the convenience of having a kitchenette and laundry facilities

coin laundry on site

staff where amazing and there is everything here (pool, laundry, bar next door and a marina view)

the heated pool is large and very enjoyable, and it was a great bonus that we could watch the world cup during

we were early to check in so went to the tiki bar for a drink

are options on the wifi internet when you sign in to use it

they had a convenient shuttle to the center of key west so you did not have to drive and find parking

maybe a continental breakfast would be nice but not something that effected this rating

we never got any towels for the pool had to go ask we were told they were doing laundry

pool was the perfect temp too

tvs and wifi sucked

location was alright not great but with a rented golf cart one could get around easily

fast wifi

next to the laundry room

room was horrible, the floor was buckling and coming apart, the laundry was next to our room and the sound of

hotel was nice but my room was obviously beside the laundry room and it was very very noisy

first bedroom had problems being next to the laundry room which was very loud and a plumbing leak through the

our room was located next to the laundry and the staff gathered there in the mornings and were very loud

sparkling pools, laundry, library on premises.

property is beautiful, quiet, and has lots of great amenities, including laundry facilities

there was a filtered water dispenser available and laundry facility

immaculate clean. has 2 pools...laundry area...easy & close to bars & marina for excursions

continental breakfast and coin-operated laundry ammenties were a nice plus as well

i have been going for 10 years and the beach and pool are great

had room service the night we arrived

beachfront! there is a small swimming pool to lounge at and the small kids can swim in.

room service never organized the bathroom or room

early check in, upgraded room, text us with with up dates and to check on us, beachfront, staff

onsite laundry facilities, beautiful gardens and pool

had laundry available to residents (although you need quarters

beautiful grounds in the property. great pool, laundry available with kitchens.

had a washer and dryer so we could do laundry

the location, the history of the place, the amenities (kitchen, pool, laundry, ice dispenser, wifi connection)

we loved the feel of it the pools, free laundry, free breakfast, tipsy rooster bar

great location very accommodating staff free laundry nice pools with towels available on site bar

they have a laundry machine complementary which is a lovely touch for guests traveling

free laundry facilities was really nice

they have free laundry facilities

kitchen was well equipped, laundry

like having 3 bathrooms and full kitchen with full laundry but bedrooms are tiny

also has washer and dryer inside unit with laundry detergent provided

2 bedrooms,living room,kitchen area,laundry

the bathroom in the main living area is nice as well as having the ability to do laundry right in your own room

laundry facilities were useful to have

was the only thing i did not like i m glad that you had a laundry for us to use we were there for days plenty

neat poll was too cold thoughthat was the only thing i did not like i m glad that you had a laundry for us to

on site laundry and friendly staff

laundry machines on site

sangria from 1pm-5pm around the pool every day, plenty of clean towels for sun beds, nice little gym, muffins

adults only is a plus, the pool had mimosas and bloody mary's from 11-1, and then wine from 1-5

hours the bar was open (wish it was open later) and the fact that we didn't find out about the spa until the

we both enjoyed the pool, and the bar service

our plunge pool was indeed a wonderful addition to our stay

no coin laundry

maybe safety bar in the shower

people that serve breakfast are not as friendly as everyone else there

loved the pool , happy hour and the breakfast

the pool was beautiful and the breakfast area was peaceful

the breakfast was nice

pool area was nice as was the sun deck

the pool right outside from our room #12, will be rebooking another trip

coffee in the morning was good with the free breakfast

quiet and close to everything. nice pool and clean room and facility.

the entire property - the house was so cool - the pool excellent - and what more is there to say about the

it was adults only didn't have to compete with children for pool time

nice bar and restaurant, friendly and excellent stuff

wifi can be inproved, no car parking available on arrival

of the best pools on the island complete with ocean breeze; wonderful staff, great bar and the food at the cafe

wish there was another bar by the pool or better pool service but not a big deal

no lobby bar to encourage socializing

not to mention the great continental breakfast in the morning and the d'vine

serving coffee a bit earlier (start at 730a) and extend the hours of poor bar a bit (serves from 2p to

was very helpful, the location was great, and breakfast was very good

complimentary breakfast was a lush spread

perfect!!!! beautiful place, wonderful staff. delicious breakfast. everything great!!!

was in a 2bedroom bungalow with 4 adults

the wifi was bad, but it was a good excuse to go off the grid and relax.

wifi was spotty or non-existent but no big deal.

slow wifi but staff was helpful in finding a solution.

wifi in manor house one was weak.... only real issue

said they would do our laundry so i left it with the front desk and it was never done

the gym only had four pieces of cardio equipment. there were no weights.

very comfotable bed and room service breakfast was

the pool was larger, i had kids and the pool was small and adults couldn't enjoy their conversations with kids

room size, pool, location

2 different hotel employees said the laundry uses up all the hot water

wifi kept logging

from 8 am, we need to check-out earlier, there was a little problem to get some yoghurt from the kitchen

temps were in the 80 s so the heated pool was a bit too warm.

on the island, the happy hour with free wine and snacks, and that the hotel is exclusively for adults

we did some laundry by the main office

good long walk from street room to pool or bar or washroom for laundry

oh imgaine walking down the wooden steps with laundry

wouldn’t make up sofa bed for kids or clean room unless you paid extra

kids jumping in water and people eating poolside; no rules were

wanted a quite room but was placed above laundry room was woken up with load noises bang that shook room 4 times

no on site laundry facilities

facilities were overall very run down and not well maintained, the rooms are not modern, and the wifi connection

were kind of lucky staying in the best room there is at the hyatt regency and spa in key west

on site restaurant needs improvement had many issues with my breakfast order not being correct

breakfast, cocktail hour (which is actually 2hrs, everyday) with live music, access to laundry

were seven of us and we enjoyed being able to sit outdoors by the pool and enjoy the beautiful atmosphere and

arrived in the late afternoon and learned an open bar cocktail time started soon

needs a wifi booster for upstairs

everything i needed along with an available hot tub and nice pool

free shuttle was excellent, laundry facilities were amazing and pool was well kept and clean

breakfast buffet, pool/bar; guest laundry; shuttle to down town key west/ bathroom

free laundry room was a great bonus

location, free parking, laundry service, drinking water bottles

they stopped our keys like 2 hours before checkout and i wanted to do laundry

loved the pool area and the laid back vibe

throw in one of the best layout and designer hotel with an awesome pool and coolest decor

hard to get any sun at the pool due to building shades all the lounge chairs

is 1st, most comfortable bed 2nd inside/outside bar 3rd pool 4th

the staff and bar ud83cudf78 restaurants were great.

only one laundry machine the other one was out of sevice need more

had pool, shuttle downtown, and laundry on site staff very nice.

they didn't have a laundry room.

complimentary laundry, hair dryer, iron, stocked keurig coffee machine, large flat screen tv, and spacious pool

they even have free laundry service which was a saviour

there is a laundry room which is nice to wash your swim clothes

there is laundry which is nice

and across the room in hall was the dame elevator, laundry room entranced and ice machine

and, the provider of outside laundry services was said to be away on vacation

paid for one night 300 usd and we stayed in a room above the laundry where in the morning we could only hear

daily resort fee, expensive to do laundry, limited selection on complimentary drinks

laundry facilities were clean

i won't even go into other issues with laundry and shuttle services

beautiful view to the ocean. spacious and clean rooms. laundry room was available.

the laundry room was confusing

fact that housekeeping slammed the laundry room door every 30 seconds outside our room, every morning

due to covid, room cleaning/laundry was a bit different than anticipated but they brought anything we needed

so you put the wet towels and washcloths in the provided woven laundry basket

everything fantastic, even got over them losing my laundry for the weekend

no laundry room and few and far machines

over priced as expected mini bar and

location, pool, restaurant and bar and the service

location, pool, restaurant and bar and the service

wifi, birds on balcony

we had excellent wifi in our room

noisy rooms, uncomfortable patio seating, shuttle stops early at night, lot of kids

every morning i went down to the bar area just off the lobby and ordered an incrediable cup of bold delicious

the rooms were comfortable, it has a great pool, a restaurant that serves breakfast and dinner and the a

the gym was smelly.

gym facilities also perfect

a guest laundry facility would have been handy

no, laundry facilities.

no laundry services in room or building.

the only improvement would be to add laundry facilities for guests to use

no onsite laundry room