down, dirty, linen was yellowed and old, no wash clothes, laundry out of order, no breakfast which was advertised

the pool and hot tub were not open. a lot of stains on towels, being and in the tub/bathroom.

your hotel is truly pet friendly

didn't use it was difficult to understand the staff behind the counter english was not very good parking lot

breakfast

pool and fitness center were nice

my kids enjoyed the stay and the pool a lot

the shuttle had to many stops on way back and it was uncomfortable.

although there wasn't a hot tub, the pool was nice and warm.

my kids enjoyed the stay and the pool a lot

loved the free laundry service

hotel is amazing; complimentary breakfast, dinner(m-w),cocktails, & laundry

free laundry, yes you read that right

the laundry facility had machines that were constantly in and out of order

we also needed to use the laundry facilities, and only some of the machines were working

pool, laundry, everything was clean, and friendly staff

nice to have laundry on-site, workout room, pool, etc

great location, safe, clean, pool, laundry, breakfast, and courteous staff

movement on floor in breakfast area should have felt covers on the legs

used the shuttle to mayo clinic once and took us right there no stops

we also like that there s an indoor gym and laundry area

continental breakfast always good foods

parking situation is definitely tough

kids liked the pool, breakfast was good. it was nice to have our own little kitchen in our room.

everything was great. awesome place for kids!!

they have laundry facilities

5 mile radius as well as a few laundromats (the hotel does have its own laundry room for guests) , a walmart,

laundry facilities were pretty dweet

no full breakfast, just muffins and coffee,

even though we didn't use it much i loved that there was a kitchen.

we were in town for the mayo and i wanted to use the laundry services; sign in the laundry room says see front

no laundry change at front desk, i walked 1/2mile to target for quarters

we noticed a laundry area in case of extended stays too

free breakfast clean laundry area

appreciated the fitness room and guest laundry

laundry down the hall

slowest bathroom sink drain ever. pet peeve of mine.

the pool area hot breakfast free parking free wifi

breakfast was pretty basic, but still good

great,friendly staff. nice pool,hot tub,exercise room. wonderful breakfast.

hot tub/pool area was good, guest laundry facilities were good, room was small but comfortable

guest laundry and complimentary soap and dryer sheet.

i could see my car from the hotel room, the tea and coffee station was nice, friendly staff, the gym was open

we really the shuttle service

was there 6 days and had to request room service

before i left i heard a loud bang -i looked to find that housekeeping was dropping laundry baskets with the

pet friendly

stains on bedding very unsafe lots of criminal activity couldn t lock door properly ac and wifi didn t work

pet friendly and area to potty

the night staff was friendly. the bed was comfortable. the wifi was good

and having a laundry available in-house is convenient

great staff, clean, hot breakfast, laundry, shuttle to mayo

on-site laundry room was a blessing

would have liked a designated pet walking space with poop bags.

-wifi was pretty difficult to connect to, if you had to rely on it seriously for work or something i

pool was closed, and i ask for our rooms to be close and they ended up being on two completely

was friendly and professional room was clean and neat including bathroom breakfast was

shuttle to the clinic was super easy

this hotel is perfectly located nearby, and has a shuttle that connects nicely to all parts of mayo

caring staff providing shuttle to

there was a laundry fire, understand it's not within staff control but was annoyed be woken up multiple time

i called the service desk, i girl was rude and said they had a busy weekend and were doing laundry at 8 p

i broke out in hives and staff was fast to check into what laundry soap is

friendly desk staff/proximity of dave's/discount at 3 eating sites/laundry/breakfast

he did laundry and happily brought us the blanket

it was located across the hall from the laundry room and i wondered if that's what caused it

laundry room was dirty

did not receive my extra room and pet deposits as i was told

the breakfast was very good and the breakfast attendant was helpful and nice

breakfast was amazing

the kitchen, bathrooms and laundry were clean and modern

also, the in room laundry was amazing

loved that it was an apartment so did my laundry and cooked the whole time i was there

the main mayo campus is about a 15 minute walk or a free shuttle is also available

the appratment was clean and kitchen appliance were good

room was clean and comfortable, awesome that they had free laundry machines to use and complimentary detergent

narrow even it s high price but not including breakfast or free ride to mayo clinic or airport room service

gym was too small

pool area, clean room

pool was cold for my liking.

loved cheryl in the breakfast area. she is a jewel

great staff and breakfast

comfortable rooms. loved the kitchenette

kitchen had everything needed

the shuttle to and from the airport and to mayo was an appreciated bonus

laundry availability very helpful

breakfast in the second floor was odd, but not bad

continental breakfast simple but adequate

just wish there was more options for hot breakfast

breakfast has a good selection

two free newspapers in lobby each day with free laundry facilities

the laundry room was

nice to have laundry facility

the laundry room was helpful with no charge for use

the laundry was very handy to have

also, laundry facilities are in the hotel, with detergent and dryer sheets available at the front desk

the free laundry is very convenient

parking and laundry were included in price

really good breakfast meal

s just a 20 minute walk straight to the mayo complex, but there is also a shuttle with a delightful lady driver

free laundry and free hors d'oeuvres and drink mon-wed

complimentary guest laundry room

free laundry room

great breakfasts, free laundry, and their happy hours on monday, tuesday, and wednesday!

they also had a laundry room and underground parking garage which was great in this cold weather

laundry nice

everything, gym, laundry, breakfast and snacks.

i also liked that the hotel was pet friendly

location, breakfast, happy hour, spacious room and bath.

helpful staff, beds very comfortable, great breakfast, awesome shuttle service

i was so appreciative of the free shuttle to my mayo appointments

good hot breakfast

wood panel under tv in bedroom had fallen off needed lightbulb in kitchen area garbage left under the sink in

the continental breakfast was very good

very clean and quite very nice shuttle bus driver

breakfast good, laundry facilites and the pool/hot tub very clean and enjoyable

breakfast options, love the layout of home2 rooms, great gym and laundry facilities

cleanliness of the room and lobby area was fabulous. my kids loved the swimming pool!

underground parking

clean room and the kids liked the space and the pool

and nice, friendly staff, great fitness room, fine morning buffet (had everything needed), great laundry room,

they are building a bar area in the lobby, so problem solved

modern hotel with free breakfast and a coffee shop on the premises

in the lounge, drinking water in bottles as needed, peaceful and quiet, great wifi, well-equipped kitchen incl

the kitchen in all the rooms and close to downtown.

very close to mayo and the subway access was great, breakfast was very good.

the room was spacious. the kitchen was adequate. the staff was friendly and helpful.

thr kitchen was awesome and i loved that the kitchen and living space was separated from the bedroom

had a working kitchen

other complaint was minor, extended stay with kitchenette but ss pan with warped bottom only made contact with

laundry room

have all the amenities, great accommodating staff, they allow pets, have laundry, pool, hot tub, game room,

the day we checked in at front counter was a huge 3 foot tall pile of dirty white laundry, for all to see out

laundry facilities not in the main building

breakfast and pool

the laundry room was easy to get to

the laundry facilities could be better but at least there is an option. housekeeping's cleaning

room was dusty and no small linen bag supplied to take dirty laundry home in

the guest laundry area and machines were filthy

the free breakfast was great

had to request house keeping and did not provide room service

room service choices were awful

the pool could have been cleaned, and the tower lights on.

laundry room has been closed for months

laundry room was closed down so i had to push my moms wheel chair to their sister hotel which was

bartender was really nice and the laundry facility was helpful

but astonishingly comprehensive); the charming pool; the friendly, helpful staff; the guest laundry facility;

swimmingpool disgusting and they have now reduced the size of the gym

work out room really nice, guest laundry much appreciated, covered garage a plus

generously sized, breakfast good, soup good, easy walk to mayo

in the room they had a full kitchen but no plates

decent breakfast

convenient to the clinics. clean room and nice breakfast..

room service not very good. expensive.

the price is ridiculous. the gym and pool were closed. breakfast isn't included.

room service was delayed as they would not pick up the phone on time .

bar and grill staff and food were delicious

the blue color of the pool was fun, kids had a great time swimming.

the staff however did recommend the bar /restaurant that did their room service

noise insulation of the door, can hear kids running back and forth hallway even through 2 am

great location, quiet, friendly bar and front desk staff.

i enjoyed a swim in the pool

the indoor pool temperature was too low for comfort and on one particular day there was no wifi for many hours

beautiful, new, clean guest laundry on site; an extremely considerate measure

great pool, hot tub, sauna, and workout room!

pool, hot tub, and sauna were over run with a lot of kids, which made it difficult to relax and

he replied, oh, we have a bar in the restaurant

gorgeous pool area - beautiful, clean, immaculate and restorative, with outstanding amenities such as steam

wished for complimentary breakfast, laundry bag.

everything except the gym.

breakfast was nice and quick

excellent breakfast. clean room. very comfortable bed. easy to get to mayo clinic appointments.

was charged $150 for a pet fee without my knowledge or authorization on a card that they got information on from

hallway carpets were in dire need of cleaning, garbage and dirty laundry were left in hallways over night, pool

no laundry

the bar restaurant was good. the bartenders and wait staff were very friendly.

locationfree breakfast

parking and told breakfast was include should have been tool up front before that they did not

in room safe and on site laundry machines

breakfast was good and so was fitness room and pool

rooms were very clean. great breakfast

used the shuttle all week long and never once had to worry about parking

great place...used bbq grill out on the pool patio for a work/ friend get together.

laundry facilities weren't available, told

i chose it for the laundry facility but when we were there the dryer was not working

front desk clerk would not let us park in handicap parking even though i have a valid handicap plaque

i know that due to covid rules it wasn't the full breakfast but it was still good

wifi unavailable on 5th floor; phone not working and staff was unsurprised, and coffee machine in

our room was close to the front desk and the hotel laundry

parking, simple but hot breakfast, cheap laundry for guests and very friendly personnel

i was so happy your facility has laundry room.

location. laundry facility friendliness is staff

breakfast is always good

and helpful staff, very spacious rooms with actual kitchens, on site laundry, breakfast is included, hand

our room was clean, updated, and bigger than expected with a living room/kitchenette and separate bedroom

we didn't eat breakfast, but they had a broad array of choices ( we had brought our own which was convenient

breakfast was on point

full kitchen facility and the bedroom apart from the living room area was fantastic

their reason for sandpaper sheets is they outsource the laundry

a man that was there to give me change for the laundry was

the laundry was down due to broken water pipes

no kitchen or laundry facilities

laundry available.

price. laundry. loved the big room we had the first night.

and wash the pillows there was what looked like old dried blood on one after i piled up all the laundry when i

the parking is also very convenient

wifi bad no shampoo

great parking and access to highway, shopping, etc

the laundry room had newer machines that are $2

when i asked the desk, she said none were available at that time and laundry was running but she didn

allows pets

rep checked me in but failed to mention that both the cable and wifi were out of service and when i went to

full size fridge in hotel room, good parking, location

it had a place to do our laundry.

parking, friendly staff, access to laundry facilities, available kitchen tools & generally the fact that the

when checking out, i waited 15 minutes before someone popped out from the laundry room

credit card laundry and no drinking glasses provided

the free breakfast was a little skimpy. i would have liked yogurt and toast and a toaster.

great breakfast, nice pool and small gym.

in room- friendliness of hotel employee who allowed us a late check out due to an appt at mayo and chrystler

we asked for a late check out because or appoint wasn’t until 4:00 pm the next day

the pool and hotub area were great. great pool for the grandkids to come over and swim.

we loved that the pool was warm and enjoyable and the staff were super friendly and helpful!

the laundry units didn t work so we had to use the hotel units

tv and majority of washers and dryers out of service with no signs and staff has no change for laundry money

comfortable bed and pillows, clean, had everything i needed, business center, laundry, gym,

i ended up get clean towels my self from the laundry room

ac in room not cooling laundry room out of service

the laundry room was out of order.

tv didn't have a hbo/cmax type channel expected and no laundry on site

i enjoy the new laundry facilities and ice makers

of guest laundry facilities

no special tv channel like hbo or cinemax and no laundry as advertised

we had to use a phone to call someone who eventually came down from the laundry room

laundry facilities were on site which was an additional benefit

laundry room had paper all over the floor the entire stay

morning i was leaving the laundry lady/ housekeeper was a little rude about me needing more towels and lied when

lumpy - i'm thinking it was also the bag they used to transport the prisoner's underwear to the laundry

we didn t go to use any of the amenities so i m not sure on pool or wifi or any of the above

clean, friendly staff, nice breakfast. it ws a nice stay

pet friendly is huge for me

the front desk person helped us by giving us a late check out due to an unexpected added mayo clinic appointment

comfortable bed, breakfast with several options, there is an offsite restaurant just across parking lot for

it was pet-friendly. the room and bathroom was clean. price was right.

carpet was stained

breakfast was all sugary carbs

breakfast needs be a little enticing.

pet friendly