i liked the gym and the outdoor pool,

outside looks great, private parking lot.

parking lot was dark and busy, did bot felt secure

i liked the gym and the outdoor pool,

the pool was dirty the stairs of the pool was broken, they need to fix that too i notice

pretty well know, locals call it the venetian experience in veracruz, its got its own parking lot, rooms are

they had no room service and the restaurant was shot down due to covid i believe.

wifi was a bit slow

cheap budget hotel with clean and large rooms. they made an early check in possible for me.

breakfast was good, kind people clean place parking ok pet friendly is a good option

we appreciated the convenience of having breakfast included with our stay

the staff were nice when i needed them such as when other cars were blocking my car in the parking lot, the

very clean and spacious room, good breakfast, receptionist very friendly and helpful

the parking was convenient and secure

secured parking in a hotel garage

the location is convenient. and the free parking.

wanted a hotel with a relaxing pool and air conditioning and where my emotional support dog was welcome

it was clean, nice, pretty, in a safe part of the city and very complete (pool and gym).

it was clean, nice, pretty, in a safe part of the city and very complete (pool and gym).

pool is extra small

the breakfast was maybe a little bit too simple.

breakfast very basic

good car parking and security.

breakfast did not impress me

good wifi. just comfortable enough.

breakfast was simple but good, the room super clean and comfortable, perfect suitable for a single

breakfast was terrible

the wifi service

breakfast

the breakfast also was good

location and the pool

gym facilities are limited, maybe having some individual weights would be great, also a more

room service was effective and fast

gym was lacking weights, equipment needs servicing

hotel has good location and good parking lot, also reception has good service

the place was good value for the money, staff was helpful and the wifi was really good.

the exceptional staff, the included breakfast was scarce and the service is provided by someone outside the

good location, nice breakfast and friendly staff.

i heard on saturday they weren't washed and weren't going to be washed because there was no laundry on saturday

the breakfast was excellent, and the hotel installations were great :) i would stay here again.

limited breakfast choice of included breakfast. poor acoustics. can hear noice in the room.

if you booked your room with breakfast included then you must give the voucher requested by the restaurant

the pool and the garden

terrible wifi

there is wifi and undergound parking

wonderful breakfast. hotel was spotlessly clean and staff very helpful. good secure parking.

parking space

very friendly good value for money beautiful building parking on site 15 min walk from the

pool and most of the facilities were closed, so i can't comment on it.

breakfast

the pool needs to be warm for early morning swimmers

excellent room, service, and breakfast was fantastic. dog friendly.

breakfast, room, lobby.

covered parking

our car didn t fit in the underground parking (aprox

perfect location and great ambience. laundry service was quick and efficient.

spacious rooms, clean bathroom, coffee machine in the room, laundry service, excellent restaurant, quite rooms

the place was just what we wanted--not a chain type hotel but with modern accomodations as far as wifi and ac,

staff didn t explain that the property has a wifi network and each room has its own router with a network

plenty of hot water and good wifi

the breakfast was

excellent breakfast

they also told me the advertised gym was closed - but after i argued they let me use it

staff are super friendly and the breakfast bar was perfect for our needs

additionally, there were problems with the wifi, as well as thin walls between rooms

they offer all the services you need: breakfast, water for refilling your bottles, laundry service, etc

- garden and terrace - fast laundry service - breakfast bar - hot shower

wifi worked erratically during our 3 night stay ( most of the time: not), the staff cannot solve

water was offered, good wifi, pretty garden in the center of the hotel, nice to have breakfast option in the

parking was on the street but right outside the door, and the front desk staff could watch it via

swimming pool is big and deep in one section which i love - bar at the pool very nice - staff friendly and

location and spacious rooms, a nice pool with a pleasant garden, nice views of the mountains

in the pool - not the hotel's fault

the pool was cold! lol it was off season and unseasonally cold. so no fault of the hotel

i loved the on site secure parking and the restaurant across the street was good

easy, secure parking in indoor garage just around the corner

parking was very safe, behind of locked gates

wifi but it was ok.

clean room large bed friendly staff good location looks like there will be a kitchen and patio wifi worked

new management - actively doing remodeling parking clean room large bed friendly staff good location looks like

wifi signal in our room was weak.

the breakfast was excellent

is complementary breakfast in the lobby, it was not included in the original schedule, so it was a nice surprise

the breakfast was delicious and someone served your meal and drinks

it was clean, easy to check in, decent breakfast, very friendly staff, and exactly what we needed

this may have been because of having a pet, but we paid extra for a nicer room, which was not offered back to

the parking space is limited and hard to park when is full, but you can ask the person in charge to

nice staff, clean, close to the city center. good wifi and tables to work at the reception

wifi, wheelchair accessibility was great elevators and ramps throughout the hotel

wifi didn t work in the evening and was hard to communicate with limited spanish (marco not there

all was perfect. wifi exceptionally great amazing staff, super pretty hotel