lovely property, room and enjoyed a great pool area. we would definitely come back!

my wife was more than happy to spend time in the spa while i golfed

parking inconvenience

spa and gym a little far from the main area

i was so happy to be there i had a beautiful walk around a few holes of the golf course around 6 pm and got to

laundry facilities were not clean and sanitized

laundry facilities and staff

laundry room extremely poor, laundry and dryers didn t work

more signage, ie coffee in lobby from 7 am-10 pm. irons in laundry room.

pool under renovation but absolutely no work being done on it.

free parking, laundry facilities.

into a room with the bed not made and dirty laundry piled up on the dresser, booked for 5 people and only had

i would recommend for a stay with easy parking and close enough to places like mount dora, eustis and orlando

not so pet friendly

close to everything, kids loved there was a pool, breakfast is hot and cold choices, with juices

i believe the towels that were on the floor for laundry was set to be used again and hung back up in the bathroom

breakfast. laundry.

laundry room was broken, staff was rude except for the gentleman that worked there

location. housekeeping was very helpful as well as the staff . it was clean . the pool was nice

the pool was nice

friendly staff, clean rooms great breakfast and laundry facilities what more can you ask for

great to have water with fruit and fresh fruit and also laundry

breakfast is ok. really the only average thing at the hotel. even the laundry was good.

vending machines were out of order and there is no laundry detergent for the laundry facilities

in the one bedroom suite had everything we needed great breakfast coffee all the time and a laundry facility

outside their door to smoke and sit, with kids toys scattered around doorways and hanging their laundry on walls

didn't like the fact that not even 15 minutes of us checking in, we were visiting the onsite laundry room and

wanted a non smoking room but got a very bad smelling smoking room.

towels,shampoo,ash tray, in a smoking room

were kids that were quite noisy the second night we were there that made the dogs bark all night long

also the guest laundry room needs to have the dryers working properly

breakfast was nice and room was clean. comfortable bed!

the breakfast was wonderful, with lots of variety

10 pound dog and this was not revealed when i called to book the room and mentioned that i had a pet

at reception, cleaning, and kitchen were amiable and very nice, especially ellie at the kitchen/breakfast

employees doing laundry were loud and would smoke in the breezeway next to our room

it turns out, the laundry room, where the forgotten items wind up, was literally 20 seconds away from the office

to main road near stores near downtown eustis and not far from drive through off street parking laundry

laundry took my $ and not refunded,i was denied my second booked night and told to leave the

the linen in the room were not clean and had cigarette burns in a non smoking room

in process of renovation requested a nonsmoking room, but settled for smoking

we asked for a non-smoking room but the room was stong with cigarette smoke

the pool was cool and clean.the sheets smelled like bleach.

wifi didn't work

the worst attitude and needles in the parking lot

ramshackle located in front of hotel & the convenience of having multiple restaurants stores & laundry all within

didn t like that the laundry room closed at 10pm

the price to do laundry was pricey

on site laundry was an extra we did not expect

cold pool

the kitchenette

i liked having wifi and so did my granddaughter

has been and continues to be extensive smoking allowed in the rooms plus the sheets weren't changed and it's

com confirmation for a king room-non-smoking, when i arrived, the lady behind the desk said there were none

upon arrival, we found out that she had given away our non-smoking single bed room and was going to give us a

understanding and accommodating notes from cleaning lady to welcome laundry room

free parking at the hotel as well as in downtown mount dora was adequate and plentiful

the breakfast is an incredible value and they are pet friendly at a very reasonable price

there is a small gym with a treadmill, peloton bike (yay

what i liked the best was free parking

the laundry wasn t working

breakfast area laundry room to noisey to small of a shower.

different channel on tv for breakfast.

other guest roamed the halls and parking lot all day and night

cleaner pool

they have laundry room and hot tub by the pool

unfortunately the pool was closed all week for maintenance.

pet fee is to expensive

breakfast was good. friendliness of staff. welcoming to me and my pet.

apart from the breakfast we thought it was excellent and would probably stay there again.

guest laundry was not available

room was next to the guest laundry, folks there were loud

staff very friendly .have a laundry room breakfast was okay will stay here again

i didn't notice a gym.

hot tub, so too cold for the pool, also if you are coming from the north on 50 it's a bit tricking getting into

only thing i did not enjoy was that at the pool you can smell what is going on in the laundry room and sometimes

there's two grills and one of then was unable and laundry on the first week two machines was out service and

you had to pay to do laundry

we were placed in a pet-friendly room and the odor was unpleasant.

also, the pool was open till 10

was spacious and comfortable it was nice to have a fridge and a microwave breakfast was very good, they served

rooms were very clean and room service was prompt.

saturday evening through 2:00 am kids were banging the walls screaming and the parents were yelling at the

breakfast

the free breakfast is outstanding and very generous

room had a battered refrigerator and stove, upside down laundry basket in corner of the room

dog owners are not cleaning up after themselves, there s only one elevator, you have to pay for wifi on top

was really disappointing that even though the hotel offer kitchen it provide not even a saucepan to use, who is

loved the full kitchen. very clean and new

to be pet friendly, i was denied access because i had a cat, you need to change pet friendly to dog

promised things such as exercise room, laundry facilities, nothing was at this location, but the site

sleep like a baby. did laundry and that was a big help. thank you i would stay here again

decent place next to a great restaurant. room was nice. guest laundry worked fine.

laundry facilities were filthy and i was asked to plunge the toilet when it was stopped up to no

the breakfast sucked, the room was small , the laundry room closed at 8 pm.

after quite a few visits to hotels in the usa, the laundry room in this hotel was very clean, unlike other

charged $10 for the breakfast bar that at most hotels are free and charges for internet in room

the pool was way to little

not much. breakfast was not good at all. we had a great stay and would definitely stay again.

charged $10 for the breakfast bar that at most hotels are free and charges for internet in room

working laundry room

wi-fi, needs more laundry facilities , cost of vending machine

ice machines don't work and laundry was filthy

carpets, laundry to small for size of facility 2/2 and one dryer in not working

wasn t that great and carpet in hall is dirty, laundry facility to small fir size of

the staff was really nice. the gym, breakfast, waiting area was really nice.

late every day, so missed breakfast but didn t mind because friends were nearby

few too many kids running around, but we get it it s that time of year for sports

breakfast hours were too short for my family to take advantage of.

breakfast was good and nice variety..

perfect location!! beautiful pool, laundry service, safe and clean

used the laundry

there is also a near by golf cart rental company that offers cart rental for 50-60 for 24 hours of use

love this hotel. great location. nice clean rooms. lots of parking.

i would like to have the option to pay cash for room service on the day i check out.

no pots in the kitchen and the hotel vending machine was out of order

with the price of the hotel i feel it should have a few extras a pool and or a gym.

stove in kitchen did not work

to access amenities such as pool, laundry and rooms

the pool closes at 9pm

blind sided with pet fee. booked pet friendly room and was not aware of 45.00 additional fee

breakfast each morning

com doesn't tell you about the pet fee and they don't let the hotel know that you have one

they had more selection for breakfast instead of only cereal and muffins

parking spaces are tight

parking places were a little too close together and very few handicap spote.

the breakfast was very bad... not a very good variety... old coffee

more parking

the room was all we needed and the laundry facilities were very clean

laundry bins in the hall with dirty towels

water level on the pool was too high preventing the skimmers to work properly and allowing bugs and critters to

room has a kitchen which is great

the pool is average and there is a small gym available

rude staff member: veronica hotel had run out of bar soap and laundry soap

glad laundry facilities were available

the room was very clean, even smelled like fresh laundry

the linens on the beds smelled like stale sweat and dirty laundry

nice workout facility and used their laundry facilities

i appreciated the laundry facilities which were clean and secure so i didn't have to sit while the load ran

plenty of close parking

i know the property is pet friendly

nice little patio off room. easy access to pool. very comfortable.

they also immediately swapped rooms and were so kind to give me late check out as a band aid for state of rooms

laundry on sight, internet access is easy, water pressure and temp in shower are great

the laundry area and ice machine were conveniently located

com, noisy room next to the laundry, the sound of a fan or machines, lukewarm eggs at breakfast, was told no

a business person, having a secure wifi connection is a must have

had our dog with us so we had a pet friendly room on first floor near side door

laundry machine dryer not working and hot breakfast did not have veg option, even potatoes had

we needed to do laundry before we left on a cruise and it took us more time than expected

pool and hot tub were great and loved the breakfast my wife liked the coffee

the pool looked great but it was 50 when we woke up

location. cleanliness. breakfast. staff

all the amenities. gym, laundry, meeting room, on site car rental.

laundry did not dispense fabric softener and the ice machine on my floor stopped working

inconvenient for those guests who rely on their being laundry

very good staff from front desk to housekeeping. nice workout room and laundry facilities

excellent staff. quiet, nice gym and laundry facility. nice breakfast

staff, very helpful and super friendly good breakfast and fresh fruit available all day hats off to the cleaning

the breakfast has a good verity of items, they even have a to go box for early risers or flights

pet friendly

we brought our dog and the staff was so kind with us and encouraged us that our kids and dog were welcome

i have three little kids so i couldn't let them come and spray because it is harmful to children

the laundry room could be larger.

had to ask for laundry bag and tv listing sheet

ice machines worked well, laundry facility for self-washing worked well

nice little pool/patio area

i always found parking in front of the hotel which i prefer for safety reasons

washers & dryers in laundry room worked half of the time

the laundry room the key card access to the building

there is a laundry service on the ground floor that charges 2

the laundry room on site was nice

big tv, laundry basket, large fridge, large microwave

left their laundry in the washer for hours

first room we were offered had a very bad pet odor but we were cheerful moved

they had camper parking

breakfast with more variety.

obviously can't be changed but other than that i felt that this was a good stay other than the parking lot being

we couldn't use the laundry because of the dust and dirt around the washers

housekeepers told us we could no sent dirty towels to laundry

great laundry & ice & vending machines, some staff friendlier than other, great location

the wifi was a little iffy a few times.

the property is an l shape and the back section (all smoking rooms) either had very spotty or in most cases no

cleanness, leaking the ceiling in laundry room water is over the floor.

some interesting characters hanging around the parking lot and in the building, lots of bags of laundry behind

laundry lady ms keia was every nice and helpful

the laundry facilities were also a great perk, making it easy to keep up with laundry during a

some interesting characters hanging around the parking lot and in the building, lots of bags of laundry behind

there could be umbrellas by the chairs near the pool.

the staff was amazing and very helpful to me my wife and kids !!

the pool needed to be cleaned out.

the gym is open 24 hrs

breakfast was payable and buffet. location is very calm and plenty of free parking

n this hotel did 360 turn which loved it, there rooms, parking space, their lobby area, breakfast

very clean, great parking and very comfortable

though i booked a non smoking room the room reeked of smoke the comforter had about 10 cigarette holes

hotel's facilities, including the pool, were top-notch and provided the perfect way to unwind after a long day

the pool was beautiful and refreshing

staff. rooms. laundry room. cleanliness.

in addition to that, the laundry service was expensive and there are only a couple of washers/dryers not giving

smelled bad, torn furniture ,hallways smell of pot, out of creamer, plunger, quarters for laundry, rude stoned

quiet clean property with the convenience of a small kitchen

some sketchy people hanging out around the parking

had to get our own clean laundry and dump out the trash

no bugs at all inside, close to where i needed to be, open, clean pool, lots of vending machines, laundry works

shady character's lurking around, bag lady begging for laundry money and lady of the nighti checked out early

little bit of noise from neighbors and parking was a nightmare.

lack of wifi for both days and inability of staff to troubleshoot issue

dated rooms spa nothing worked

wifi was strong and fast

porter had a row with our uber man for parking outside property so we then had an angry driver which was

) the room service was very rude and speaking with a high voice when you request anything from them

breakfast a bit expensive and pricing was unclear

all the are very pleasant but thanks tammy for giving me a shirt when my clothes where stole from laundry mat

laundry,everything

was one of them 2 housekeepers on shift saterday morning, went out of his way too escort me to laundry to ensure

we took them to the laundry mat to wash ourselves

i like that they had a laundry room and ice machine

the hotel has ample parking, a 24-hour gym, and laundry facilities

it's got everything we are looking for laundry facility, fitness center, full kitchen with all silverware

we loved having the laundry room

facilities, 24/7 shop, laundry service, amazing staff

all other amenities, laundry facilities, pool area and gym were excellent

provided to universal studio and walking distance to grocery and restaurants plus they have a laundry room

rooms had a small fridge and coffee making facilities and there was a guest laundry available for a small charge

helpful and pleasant, the hotel is spotless, guests are usually pretty quiet and respectful, laundry on site,

liked the pool, the ample space in the rooms, laundry and the location

also i liked ice machine and laundry for guests, it was so essential

room was clean and comfortable, plus good laundry facilities

laundry room located in each

good self service laundry facilities

laundry machines were out of quarters which was a pain but if thats my worst complaint then i think

i didn't like the beds and when i was there the laundry machine were not working

they have a laundry available for $4 ($2 the washer and then $2 for the dryer)

also i tried to wash and dry my clothes at the on site laundry room

also having a usuable laundry room for guests was very helpful

breakfast included, parking comfortable, pool nice, everything clean

breakfast was a 50/50 and our shower leaked all throughout the stay

breakfast, resturant, beds, area, hot tub, laundry facilites, workout room, elevator

laundry machines are old...and cost too high. $4 per each.

$8 just to do one load of laundry was kind of a ripoff

laundry room to wash clothes

laundry room not taken care of broken machines and no cleaning of area

it was a great stay, just wish they had a laundry room

absence of a laundry room.

guest laundry

room smells like mold and dirty laundry the hallways smell like pool water the room is outdated ugly furniture

i would like to thank your team for making our adult kids first trip to america since covid-19 a remarkable

laundry was $9 in quarters- a little annoying but everything else was perfect!

laundry available

pluses-nice pool, ping pong tables, grills, free parking, close to parks, laundry room,

there was a pile of laundry at our door in hall unattended

it has a nice heated swimming pool, jacuzzi, gym, table tennis table, laundry room, etc

room. pool. facilities. location. water taxi. laundry room!

bring back laundry service

laundry room a great

the laundry machines ate our quarters and there was no microwave to heat up our leftovers.

laundry facilities also onsite

was good to have laundry facilities

pools were brilliant and kept the kids entertained (particularly the whirlpool and slide), the laundry machines

would've like to see access to laundry facilities

the laundry room in every block is amazing

they have jacuzzi's, a bowling alley, big gym, game room, restaurants, laundry room, shuttles that runs every

free shuttle to & from universal orlando. very good free breakfast. room comfortable.

the shuttle service was excellent

the pool.

loved the mickey waffles and the pool

than the check-in time, but the manager checked us in for free and told us a lot about the free shuttle to

the laundry facility

room layout is great & front desk staff is personable & accomodating , gym & laundry facilities are secure &

the hotel is very clean and has an excellent laundry room and exercise room for guests

the laundry room was out of order the entire duration of our stay

there was a small fitness room and laundry room

also the laundry room door made a loud noise that scared many walking in the hall

good location. conveniently. there is a laundry for own use. pool towels

laundry room with card access, not coin

very useful laundry room

location near usf, walgreen supermarket, laundry & dryer.

loud ac guest laundry was out of service pool is smaller than what appears in photos guest should get updates

don't have any kind of way to change bills to quarters, but they do have laundry with machines that need quarters

beds were comfortable, staff was nice, breakfast good

free parking and no other fees

walks are paper thin i could hear the people in the next room very room was near elevator and gym and was noisy

laundry is small (we had to wait) and very expensive

hated having a room next to the guest laundry. very noisy when trying to sleep.

also, the laundry room in our tower was closed so we had to walk to tower 3 to do laundry

convenience store at lobby laundry facilities swimming pool friendly staff

the hotel offers a laundry room for the guests so since we were traveling for a while we took advantage of it

this laundry room really helpful

respectful and friendly personnel, clean room, pool side, good laundry mat, even gave us a complimentary detergent

we stayed for 7 nights and had the most wonderful time, the pool area, the laundry room, mini putting green,

the room was very comfortable, and the facilities were spacious and modern including the gym, laundry area

laundry facilities very clean, beautiful patio with fire place and bbq super comfy furniture

bar, restaurant, starbucks, convenience store, ice cream store, pool, laundry

there was a game room, laundry room, fitness room and many more

guest laundry and arcade

laundry room available

the propery has few restaurants starbucks, pizza ,bars, and laundry one the site

the laundry machines are only 1,5 dollars per cycle. there is a jacuzzi!!!

laundry facilities were very good

laundry room, is good but small

door got lock, i call front desk and they didn't have maintenance to fix it, i did use the laundry room and the

the staff is awesome and very helpful they have a gym opened 24/7 and laundry too

favorites and i was residing for 3 months always paid on time, cleaned my own room and did my own laundry but

no detergent available for laundry

daughters had an allergic reaction to the sheets and bedding ( not sure if it was the laundry soap or just dirty

the laundry to me that seems to eat up a lot of usage as far as water but this shouldn't be a concern

staff is super nice, breakfast was surprinsingly good and the laundry is really convenient!

laundry room was out of order the whole length of our stay

you have to pay a separate fee for it because of where their breakfast bar is located

even with kids eating for free it wasn t worth eating there more than once

there was no shuttle to or from the airport.

clean beautiful pool awesome staff

good coin-operated laundry facility in each block and free coffee 24 x 7

noise in room above laundry and fridge loud

laundry on site is very useful

piles of dirty laundry in halls

the laundry room was broken. but other than that the rooms are great for its price!

to shopping areas and points breakfast available with basic spread ice available at every level laundry room

laundry could be cheaper. $3 a load and $3 to dry. adds up.

clean, great size rooms, laundry facility on my floor, they followed all the safety protocols with signs, hand

shuttle services and a nice breakfast and much more from the swimming pool and leisure area to laundry room

kitchenette, fridge- freezer and laundry facilities all a bonus

the breakfast was awesome and i liked the laundry facilities (just too expensive per load)

the entire staff had a great attitude and helped me with the laundry area

the pillows! they fold like laundry.

guest laundry was handy

was $15/day, self-service laundry machines were $4

liked the location, shuttle to universal, staff, room, pool, hot tub, access to coffee, food, and laundry

laundry room could use some attention appliances we're clean just the room itself needs some tlc

also used the laundry facilities, reception were able

room had no laundry bag or trash can, stole one from some one we were traveling with

laundry room on 2nd floor was so handy to not bring dirty washing home

now i won t have to go back home and do a weeks worth laundry for a family of 5

should stay open until at least midnight and laundry detergent should be provided in the room along with the

t properly stocked and when i called down to get the missing dishwasher soap they instead brought laundry soap

not enough diahsoap, dishwasher soap, or laundry soap

they did send more so make sure you buy laundry soap to wash your

the laundry room was easy to use

employees were very nice, the rooms were clean, a lot of attractions are close, the laundry mat was a nice perk

good location, friendly staff, had a laundry, easy access to ice, and a pool

i used the laundry facilities at night

of things pool was open room was nice and clean to my standards i really enjoyed my stay had laundry

free shuttle to the parks. restaurants all around. free parking. laundry available for 2$.

they had laundry machines on the premises

laundry was only 2 dollars to wash and 2 to

plenty of space. clean. laundry facilities are convenient

felt like they had a bunch of laundry in them

laundry room with pay as you go washer dryer on each building

onsite laundry room was not working

restaurants and shopping near by, an arcade, laundry facilities, and food and beverage options on property

one laundry issue where the laundry would no accept payment i used multiple cards all said denied

a better room after the front desk told us there was no other rooms when given the first one , laundry room was

i used the laundry services and was able to go home with clean and dry clothes; this was a plus

breakfast...too simply.....laundry only 2 washers and 2 dryers...

had laundry services too

very noisy at night as we were right next to the laundry room and ice machine

loud next to laundry and ice machine

theres was laundry ,and also a good mini market

to upgrade the laundry facilities

eating area in room, microwave, fridge, nice separation from bathroom and room, nicely decorated, laundry

brilliant location - comfiest beds ever - cheap laundry - big room - clean - good pool - good value for

laundry on every floor

the dryer at the floor didn t work for the all 10 days, i went to do the laundry on the next floor

the laundry room is a little vague. wasn't sure how long washer/dryer worked for.

the refrigerator and microwave. the self laundry room.

laundry was not great it took a long time to dry and the door kept popping open

the laundry machines were in disrepai

( restaurant, fast food, parks ) the pool look nice, rooms are big, a lot of space, laundry facilities with

1 staff member, who helped me locate laundry room was very helpful

1 laundry with some machines not working

the price and location the price isn t that bad but me thinks the laundry detergent they use must be a very

i would love for them to have had a laundry service rather than just the onsite laundry room

-close to universal studios -coin laundry for guests -free coffe and tea in the morning

is got , and the worker in the laundry room was extremely friendly love him not sure what his name was i think

laundry room out of order

front counter was nasty asf nd laundry was terrible would let u extra towels even doe only one in my rm wen have

they do have a laundry room