the staff was real nice and helpful. they have laundry service.

wifi was not good

kitchen was limited in equipment.

the cottage also came with a full kitchen with everything needed to cook a meal

mouse in the kitchen

would have been handy if the concierge had change on hand for guests to be able to use the laundry

has laundry services

it had laundry facilities!

the staff was very helpful in assisting us with the laundry facilities, and the charge for doing laundry was

the breakfast was ample and delicious. the room was large. having a guest laundry was a bonus.

was too slow talking with other employee and asked to buy laundry detergent i waited for 20

laundry room could have been cleaner

it has a pool, laundry facilities, ample parking and breakfast is included

were very comfy, the all day coffee was an amazing bonus, the staff was alright, the breakfast & laundry attendants

thing is the fact that they didn't even think that it would be nice to close the doors to the laundry room, the

complimentary laundry facilities on site for guests was awesome for our week on the east coast

clean, comfortable beds, guest laundry room, good breakfast.

free on site laundry, location is good. clean and comfortable

it was spotless, spacious with a lovely big shower, an excellent breakfast, free guest laundry and a choice of

they also has the swimming, the free guest self laundry, the compliment breakfast, what else do you expect more

has laundry room

mom (me) loved the self-serve laundry room

spacious room and the kids aren't bothering each other

size room and very clean with all the appliances, making the trip easier for family with kids

had a studio unit with a king bed and a pull-out couch and it worked well for two adults and two kids

there was no onsite laundry, not a big deal as there was a laundromat a 3 min drive away, but it would be nice

there is no longer laundry facilities, which was disappointing and one of the reasons we booked this location

the wifi sucked. i didn t have wifi in my room

the location and outdoor pool

location is very convenient, the breakfast has plenty of options and the beds re the most comfortable ever

nice and clean. a great stay with kids. also loved the gym

we were also given a conference room to hang out in as we were with a bunch of adults and kids

went to the spa so it was in the same building and downtown so close to all different

they had cookies and milk delivered by room service with a hand written note welcoming them to the hotel

love the pool staff , the pool and the gym !!

three bags of laundry were in the kitchen area

the code didn't come to my phone without wifi in a timely way

bar music downstairs is loud, can hear from the room

a bit of noise from the bar after midnight

entry was through the same door as the bar

location - amenities - breakfast - laundry facilities close at hand - friendly staff

was really easy to get around, and the staff was friendly and helpful, as in helping me find the laundry room

the laundry had 2 machines not working the tv was way too confusing to use , even your own employees

this is a very busy hotel. parking was sometimes hard to find close to the doors.

suite- the separate bedroom was awesome staff were very helpful breakfast was tasty pool was

with facilities such as laundry, pool, gym

great location and they had laundry facilities in the building.

i like that the property has a guest laundry available

hotel bar was quiet: as was hotel across the street.

we brought our dog with us and was glad to know that pets are free and late checkout free for ihg members

laundry facilities (very reasonably priced) readily available

location is fantastic. offers laundry facilities. underground parking.

comfortable room and friendly helpful staff. guest laundry particularly useful on road trip.

laundry machines did not work properly

in restaurant was tasty and good value for money, kids loved the heated pool and gym, the onsite laundry was

allowed us to register early, then helped us deal with the laundry (kudos

ended up being unable to do laundry because the washing machine instructions were unclear and i could not get

friendly front desk staff, excellent price, comfortable room/bed, good breakfast, laundry, pool, close to

coin operated laundry was extremely convenient for our family

restaurant in the parking lot

water slide. laundry machines on site. amazing staff

the moment we checked in, the comfort and cleanliness of the room,the breakfast and the on site laundry facility

laundry machines , very dirty so we couldn t do our laundry and that was disappointing due to our

pool hours were very excellent

the pool was so much fun for the kids

room was located right by the housekeeping room and there was garbage and dirty laundry right outside our room

breakfast good. disappointed no laundry at the time, very inconvenient.

apparently were next to a laundry room

issues with wifi and guest laundry service

room on the first floor required us to walk past the laundry and the hallway usually had large tubs of clean

the choice of products for our breakfast was great.

inadequate parking foor trailer. not hotels fault. guests parking was haphazard.

great room, very good breakfast, excellent staff

very nice can't wait for breakfast

later breakfast time on weekends

nice quiet street across from a golf course

in room coffee provided and a bar size fridge was nice

great atmosphere the rooms make you feel like home ,breakfast is great too

unfortunately, the free airport shuttle does not work after 11pm, this was not stated in booking

wifi, friendly staff, clean room, free parking, not far from restaurants, breakfast included, safe

a small laundry on site, all needs met in room if not available on the property

no breakfast available

no breakfast included in the fees. we ate somewhere else.

pet friendly awesome!

we had a 16ft trailer and had no problems with parking

access to laundry. spacious room. breakfast. helpful staff.

to highway, accessible door to outside especially when travelling with dogs, hot breakfast, laundry

room was comfy, laundry at centre was helpful

and there's washing machine to laundry

plenty of parking, staff were very polite, check-in and out very fast, very clean, had a guest laundry at a

staff was great! free laundry. nice relaxed decor. pool was small but nice! breakfast was good!

laundry facility has no booking

laundry was nice staff was very friendly and helpful access to emergency snackies breakfast was

lots of space for parking

price, convenient location, pet friendly, no carpet in room

staff did our laundry

refinishing inside is beautiful, but they have the dirty laundry being taken to the laundry room through the

no complaints. i would like a laundry room but not all hotels have that!

laundry service which we made use of was reasonably priced

hats off to the housekeeping department and laundry department

we were glad to be able to take advantage of the laundry facilities

was told that they had laundry issues and we would receive towels

room was dated. carpet on stairs was dirty. and laundry was piled up in hallway all night long.

very friendly and helpful, the laundry facilities is great

great laundry service

laundry, fast internet, beds, location

deck was unusable at night due to bugs but that isn t the staffs fault, there s also a spa in the basement

better room service. stocked mini fridge

the food and music at the saint james gate restaurant and bar was second to

room was damaged. elevator broken first day. wifi not consistent

laundry availability

used the laundry which was very

karen was a lovely lady and gave us access to the laundry room and was very accomodating.

it also had laundry facilities which was great

beds enough pillows kitchenette was nice and there was a nice laundry room just down the hall for $2