needed to do laundry; there seemed to be no laundry facilities open to the guests, but the staff just made our

was no laundry service on site

online - but there was a roomy refrigerator, microwave, ironing board, and satellite tv with wifi

laundry was a huge plus.

to laundry room later

no laundry bag for dirty laundry and no stopper in bathtub to take a bath

awesome that it had laundry facilities

easy to park. being disabled was a long walk to get laundry soap for laundromat on premises.

great location. super clean. beds were new and comfy. ac and wifi worked well. quiet location.

to happen in room not enough outlet plugs should have free shampoo and conditioner not just a bar of

was no wifi - the tv had a signal for 3 days & then nothing

wifi was extremely weak

wifi essentially useless

i was able to check in a little earlier and was able to do laundry before i left

clean room, great staff, good breakfast and coffee.

it was very clean and the staff was very friendly and the parking was great

pool area was in disarray and no towels

breakfast

laundry area, which is part of a pass thru area (inside) could have been cleaner or brighter

staff was amazing and the employees who put out the food for the breakfast were so nice the breakfast was

had to pay for parking

the main building has room opening up to the parking lot on either side with a breezeway down each side

were honored (1st floor, away fm noise), breakfast more than adequate, beds comfy, room spacious, parking handy

we were early but the cleaning staff prepared our room quickly so we could enjoy the pool

pool could be bigger

they even had a special breakfast ready for the runners

parents should be more aware of what their kids are doing in the pool

-healthy choices; room clean and beautiful, bed and pillows very comfy; outdoor fire pit; indoor pool and workout

guest laundry facilities which we did not use but convenient to have

room was next to laundry room and there was sound of tap running from 07:00 until about

no laundry bags, even when asked

we had a gymnastics competition in utica, and needed to stay overnight

breakfast was good. parking was great

laundry service available

nice staff. kids loved the pool. small fridge in room

didn't care for location of pool. and would like it warmer

wifi didn't work response oh sorry it turns out you have to get an account & accept the terms to

was broken 2 staff didn't answer phone for room service 3 food was fried too hard 4 didn't allow for early check

the laundry room could have had a change machine.

easy check in and friendly staff, helpful with locations to eat,in house laundry

small, 2 floor hotel meant more opportunities to use the pool

the rooms, breakfast, pool and gym were great

access from parking lot, enjoyed the lounge/eating area, very comfortable for all of us, breakfast choices were

you have to walk across the parking lot for breakfast, pool & hot tub, laundry and anything else you'd need

the laundry and the breakfast great place

laundry on site is a bonus , although there was only one washer and one dryer for the entire

laundry availability was great!

laundry was closed, swimming pool was closed, room was not cleaned after we told staff we were