staff was unfriendly when trying to change bills to quarters to use the laundry

laundry room is small but it took care of what i needed just have to wait for somebody to

the laundry facility does not work and they don t even have the decency to put an out of order signit

oh the laundry lady rolls around 830am to get laundry and wakes you up so be

was non smoking but had an odor, not really like smoke but it did smell

i loved the breakfast - there were eggs, sausages, pancakes, muffins, bagels, coffee, and other beverages and

were also so soft and i loved that they had a water bottle water fountain right outside of the gym

breakfast was not good as well as juice machine was not working; need extra blanket in hotel

was nice, breakfast was good and well monitored, beds are comfortable, parking is good and close to doors

very friendly and helpful staff, and very good free breakfast

also, i paid for a smoking room but had to go outside to smoke, not inside room

parking was free but i would have like to be able to park a little closer to my room

loud parking lot

was broken, the walls were filthy, there was no shampoo or conditioner, no ashtrays in a smoking room

the people next door smoking weed, and when brought to management attention nothing was done

they went out of their way to help us with our laundry and to make our stay very pleasurable

they put us in the room right next to the laundry area (actual hotel laundry not guest laundry)got woke up to

clean. value for money. breakfast fine. easy access to freeway.

i liked that it was pet friendly.

breakfast food was not kept filled

parking was fine except for the loitering people smoking pot outside in the parking lot

..jay and the hotel staff were great...breakfast was awesome..clean rooms..

close to intersection. pet friendly

extra cost for pets, could be noisy from neighboring room

the lady at check out! pet friendly nice room

coun operated laundry facilities are available but only one washer and one dryer

weird (very weird) smell in laundry room

informed after paying for room and pet deposit that pets could not stay in room while we were out and they come

of the studio with new mattress, all perfectly fresh including sanitized bedding, and bonus kitchenette table

hotel was in sketchy area with people sleeping in their cars in parking lot, only benefit was outside well

workers were smoking in laundry area.

the laundry lady's want talk to you they just say go to office i needed clemer towels and she said no

microwave, no refrigerator, no coffee, no breakfast, the pool was unusable

carpeted hallways and room smelled absolutely terrible

then i found my cat run over in their parking lot

clean, great price, breakfast and close to walmart and several great restaurants

like a little bait and switch due to small pet;booked a king room, but was called (after cancelation time) that

lit parking lot

not much for breakfast

booking company put us in a room not meant for 2 kids

out of laundry detergent

pool water could've been a lil warmer lol

friendly and welcoming staff. pet friendly. clean and comfortable rooms. excellent breakfast.

parking can be difficult if in larger vehicles. trucks and buses.

the breakfast was great. the staff was wonderful and helpful.

room clean, good breakfast, good overall service

couldn't use the pool

the rooms, breakfast and parking were all pleasant

pool was the main reason we chose to stay at this hotel and it ended up being closed for

they were very friendly and also very clean and comfortable my kids enjoyed the pool very much.

parking and cleaniness

my kids loved that part especially

kids running up and down hallway all night

check in , allows truck parking

we could not use the pool because we got there way too late due to the pool and spa area closes at 10pm

also booked for the laundry room access, but did not do laundry, floor was soaked and the area was dark

wifi didn't work, the tv didn't work

continental breakfast consisted of 1/2 dozen slices of white bread and waffles, 1 gallon bottle of milk and

no breakfast like it says

every place you look there was damage, room was horrible - mold on bathroom ceiling, pool was empty and concrete

laundry was out of order

laundry out of order

also it would be nice to have access to the laundry room

the laundry room is out of order but there are filthy clothes on the floor

smelled horrible like smoke and weed, the rooms look like they have been abandon, and where your laundry gets

one was working on theirs and other was unloading laundry then just left it sit there

before breakfast, so i cannot rate the food

friendly staff and great breakfast - very comfortable beds

only think bad was the cold pool water!

everything, beds was comfortable, had a good breakfast, easy to get to and friendly staff.

need updated laundry facilities: washers & dryers rusted inside, some not even working, dirty, someone leaving

starting with the kitchenet, the stove was a bit ragged

has kitchen

com said kitchen supplies were included

you book online they don t tell you that you have to pay utility bill security deposit and pet fee and other

spa tub laundry facilities pool and hit tub

pet friendly

short distance from parking to my room.

wifi kept cutting out this time

it would be nice to not pay a pet fee but really well worth it

location is right on the interstate and in the middle of several shared parking lots (a restaurant, movie theater

covid had breakfast bar closed, that was disappointing.

breakfast was so so , the eggs had no taste as well as the sausage

the indoor pool was wonderful for the kids since it was so cold outside

to avoid any complaints, i recommend asking for a first floor room if you have little kids

the on site laundry room was very clean, and the washer and dryer were clean and worked great

i love the general manager jan and then there is a great laundry gal santos.

it had a laundry room which was really great because we were there for a basketball tournament.

the included breakfast. it had free parking. the employees were very friendly & helpful.

hungry and don t want the breakfast they provide, there is a little cozy restaurant next to the pool

we think it was the cleaning staff carts & possibly the dirty laundry shoot

great prices for doing laundry in washer/dryer

pool closed at 8pm - seemed too early

the fitness room was nice and my daughter loved getting to swim

kids loved the pool, wife loved the breakfast

laundry room was next to my room

excellent room facilities in suite. on site laundry was useful.

desk staff and management are excellent the gym is open 24/7 - love that

in a hotel in a long time period the rooms were very comfortable and it had a nice pool and gym which we really

the fact that they really meant pet friendly

there is a free laundry facility available that is convenient

the exercise facilities were nice and the complimentary laundry was very convenient

swimming pool, laundry facilities, breakfast

clean friendly live free laundry

like the free laundry the customer service hotel employee was amazing customer service went out of her

m they have an undefined pet policy

great staff, the laundry facilities needs some work.

staff local gas station right down the street from bill & hillary airport nearby breakfast eatery laundry on

location;free breakfast;located next to a bus stop that heads right to the transpo;laundry facilities & the

in the guest laundry, the washer worked fine. the dryer was not working.

two giant cockroaches. we were in none smoking and found a cig.

location is convenient and offered airport shuttle service

location + parking.

is perfect from the food to views inside and outside from the workers all the way down to the pool and rooms

close to airport after a long flight. restaurant / bar on-site.

over and its been looking better and better and the rooms are most definitely clean and spacious, pet friendly

can't connect ps4 to wifi

free hot breakfast pet friendly price

we stayed in a room with a kitchen, paid extra, we had nothing to cook with

location of the room was not good. the wifi was weak.

semi truck parking

the room and hotel were super clean and it had nice accommodations, gym, laundry room etc

the room was a pretty room and free laundry service.

a great place to stay. very clean and quiet and laundry machines were free to use!

the laundry was also free which was a plus

property was very clean. favorite was small kitchen in room and free laundry room service

me when i told them to stop telling me he had to get up at 7am, he proceed to say we re just kids having fun

no indoor pool

great hotel and staff. awesome courtyard and pool.

tried calling room service for breakfast

restaurant and bar was moderately priced with a very nice staff

machine in laundry

the laundry on site is a huge plus

when attempting to do laundry in the coin operated machines

bed was fine comfortable size room no quarters for laundrychange

had the do not disturb tag out but maid banged on door and woke up me and my kids

the laundry room was clean, but the dryer wasn't working

dirty everything either didn t work or was broken/ missing laundry machines cost $4 to wash and another 4 to

the couple of times i had to deal with her (asking about laundry) she got hateful and rolled her eyes at me

the parking spaces were narrow, could have been a little larger for car door openings

i had also understood from reservation that had a smoking room as my husband smokes, needed to have booked a

was next to electrical room, laundry and back door

the breakfast was phenomenal and the setup of the rooms we were exceptional.

clean, nice, good breakfast

it was very friendly and clean. had a pool and free breakfast

i went and spoke with the kids and they was very rude and disrespectful and it wasn't worth my life

is a mini fridge and microwave as well as a coin laundry on site, which is great

the room was clean but smelled like a load of laundry forgotten in

no plastic laundry bags

very quiet. plenty of free parking.

it was nice. easy to find, parking is nice. not much information was given for breakfast.

housekeeping staff, friendly and helpful front desk staff, good breakfast-laundry-fitness facilities, comfortable

i think you guys need to add a laundry room so we censors our laundry in

we needed, and an available laundry room

issues in laundry room

is a guest laundry room on the 2nd floor

great continental breakfast

breakfast and employee, dorothy was wonderful

the shuttle service to the airport is super convenient and the drivers are very friendly and super

good staff and facilities but had to leave before breakfast served ...

the breakfast was fine and the location is great for anyone planning to use the airport.

parking is horrible if you don't arrive before 3 you can forget parking close.

was a biker party outside in the parking lot that was extremely loud

the free wifi was terrible. the pool was ok but very cold.

kept pool open longer for kids to swim

not stay could not find a parking spot

spacious. dishes provided. laundry room that works. lots of parking.

had a laundry room that other guest was very helpful with in using and providing soap.

laundry room, dryer exhaust / lint behind dryer

wish they had a better breakfast offering, but with the kitchenette in my room

i had to ask for room service twice .

hotel advertises continental breakfast but is not offered and has not been offered within the last 6 months of

breakfast empty by 8:30, coffee and juice watered down and undrinkable

staff was friendly and the breakfast was good.

no breakfast

bed or serviced room other than trash and towels, soap dispensers in room empty, pool closed, no breakfast,

i only stayed 2 nights, the free laundry service was

laundry service was good

breakfast was ok

asked for an early check in and the lady at the reception desk granted me with a smile

the parking was very limited

was mediocre, did not greet or show appreciation, laundry room was

i personally feel like if you are doing the laundry for a hotel and you see damages items you should dispose

the room smelled like laundry that got left in a front loader too long

sick from those conditions ud83eudd2e there was an obviously old and moldy cup of coffee in the gym it s

the big breakfast and also the elevatorsud83dude06

laundry facility was on the 12th floor

i have the need to use the laundry on the twelfth floor and had to clean months of grot from the top of the

there was a guy that looked like he was pushing a huge laundry basket

everything even the laundry.

laundry room

was no guidebook that gave any information about the restaurant/pool hours/vending machines/laundry or anything

how far i had to travel to the laundry room. other than that everything else was great.

we had a hard time trying to get some coins from the night shift front desk to do some laundry only to find

bistro wasn't open but they had a breakfast bar that was very good with many choices

all of the walking with luggage and kids helped me meet my steps goal for the week

when i used the laundry room there was a transient using the machines

facilities offered ex: laundry on site accessible and

short of staffs. need more washer and dryer. laundry room should be seperated.

good location near downtown little rock. having laundry facilities is valuable.

the laundry equipment was not cleaned. ice machines were not on every floor.

the morning, we either had bed bug bites all over or the laundry was not cleaned well and the soap left on them

lights went out, and tv after trying to relax and watch a movie, laundry mat out of service , they wanted to

they had laundry on site and there was water bottle filling stations. plus the parking was free.

just that breakfast wasn't included.

remodeled, very nice! very convenient access, free parking,

when paying online for your room in advance all the fees such as parking, pet fee, and incidental fee should

had a nice kitchen that you could cook in

the kids felt the springs in the thin mattress

$96 for one pet for one night is outrageous ! will never stay here again

part of choosing this hotel was the pool for the kids

easy to get around. enjoyed the pool, breakfast and staff!

rooftop bar closed on sunday

the bar was crowded and accessible to the public.

room was clean, and pool was fun for

the rooftop bar was beautiful with friendly staff

dryers were broken in the guest laundry area

it helped because it had a gym and one could go and exercise

the pool was well taken care of and a fun place for my kids to play

the pictures on line looked nice and showed a pool (which was all my kids wanted to do after a long drive)

the kids loved the pool

big truck, tight parking. wasn't necessarily their fault

because room had rented for a pet owner it smelled

ppl threw too much trash outside in the parking lots.

the facility was nasty and dirty had moldthan roaches they do not clean their rooms they say they pet friendly

refrigerator,microwave,wifi were out

went down and the lady front he front desk went to the laundry room grabbed two sets and gave it to me

of us wanted to use it, but because they gave us a small room, we needed the couch for one of my kids to sleep

pool was dirty

kitchen has pots and pans, along with stove, microwave, fridge, etc in the room

while the property is pet friendly, there is a $75 fee for pets to stay with you.

room service, having a suite i expected to at least have coffee and room service

quick room service

no room service

great bar and delightful

main bar and restaurant closed for renovation.

is terrible for such a tall hotel-- there are only three and they are shared by staff with laundry and food

there was no laundry facility and the pool hadbugs all in it

no laundry room

they need a laundry to dry your clothes

i was disappointed that we didnt know about the shuttle to carry us to the concert we were there for after we

no laundry only an offer to do a load of laundry for $10 by the personnel at the counter

then they asked if i wanted smoking or non smoking

the parking lot was well lit and seemed safe

the parking lot was weird had to circle around to find office

the parking lot is kind of circular, a bit confusing at first

location, spacious room and large bathroom. airport shuttle to the hotel.

it say complimentary shuttle but it only goes to the airport and only if you reserve a time, so eve that was

room service was great

there was no pool for the kids. we couldn t get a rollaway bed in our room.

staff was incredible and room service was great

no popcorn or popcorn bowl, no laundry bag, no in room information book, no tv channel guide or info and no

i could do my laundry for free but what i did not like with one of the staff thought it was funny to make fun

comfortable self catering room with dishwasher and comfortable beds. laundry good as well.

pet friendly

full kitchen with small stove, full size refrigerator, plates, pans

place is supposed to be smoke free environment but the smell of marijuana was stout at elevator/laundry area a

pool, fitness center, and laundry are small and dated, but available

pool was small. kids everywhere. no breakfast.

the bar and restaurant only open until 10 and drinks were overpriced.

the pool needed to be cleaned

the laundry room the dryers didn't work too good

definitely didn't sleep well, didn't feel safe had to stop at laundry mat and wash clothes because of bedbugs

room at all had baby roaches on the bathroom floor and it sounded likes someone was pushing the laundry baskets

don't like that the hot water seems to go out every few days and tbe washers in the laundry room don't

i like that they have a swimming pool.

the room was clean, laundry room was clean

being on the back side and being able to enter laundry and go into the front or back side door

roaches, key wouldn't work for laundry door

kitchen and room were very clean even though i had requested a non-smoking ground floor and was

full size refrigerator and kitchen size sink

clean laundry facility

the uncommonly large dirty laundry bag that is provided in the closet is extremely helpful, resourceful, and

towels but had to wait until morning to get enough for everyone because staff was still doing laundry

need to have laundry done so you can have more then one face towel

they had free breakfast and the pool was open for the kids to swim in

no laundry facility

front desk and room service staff as well i have not one complaint

breakfast was amazing!

patio door to pool area with smoking area was great

room key didn’t work twice and we had to be moved to the other side of the hotel away from our kids

check-in was told i had reserved a smoking rm which i knew i hadn't, but because i had checked 'hotel's choice

there were two people outside smoking weed in the parking lot, homeless people everywhere

across the street there were several men hanging out smoking crack

when we got back there wasn t parking spot

breakfast wasn t good

loved the laundry facility. room very comfortable.

close to downtown, safe environment, comfortable bed, quiet, clean odor, modern furnishings, free breakfast, ev

love everything n the staff was excellent . my kids n huspand loved the breakfast .

people extremely friendly. clean room, good breakfast.

but i really love that they have an indoor heated pool

the laundry room and outside entrance

the restaurant is closed and the floors, especially in the laundry room are flithy

our gps, but it took a hard-to-find side street with intertwining streets to find the hotel parking lot

free parking, wifi, free breakfast, friendly staf

i travel with kids and a disabled person so it's very important to me that the amenities are provided effectively

the sink in the room didn t work. the dryer, when i washed laundry didn t work,

staff is nice. i used the guest laundry which was convenient. indoor pool.

easy parking

looked like the front desk attendant was also tasked with helping serve the breakfast - which meant that sometimes

the location is convenient, with easy access to main roads, and the free parking was a plus

the atm should be located in the room where the laundry service is located

laundry out of order all 4 machines

great laundry facility

parking was tight

friendly staff, well lit parking, comfortable beds.

breakfast was excellent with lots of variety; bed was super comfortable; laundry room was great

breakfast was great

breakfast was delicious we enjoyed our stay

breakfast was very good and it had a great presentation

indoor pool was nice, i feel like the floors could have been cleaner and the pool a little warmer but over

extremely clean, friendly staff, good breakfast, nice pool.

liked the spacious rooms, the kitchen area and that it had enough kitchen appliances to cook my own food or frig

property has nice spacious studio suite type of rooms with full kitchen and utensils

also there was nothing to use in the kitchenette-no dish soap or towels or dishes of any kind

very nice, clean and comfortable! very nice and helpful staff. great morning breakfast.

room was next door to the laundry & ice machine

person i never seen in my life also their stolen my expenses staff in my car to the hotel parking someone bro

they are pet friendly so i'm sure that's the reason for the smell we sprayed freebrez that helped

have good staff,supper clean,nice pool area,wonderful breakfast line,and a very pieceful quit

pets are allowed for a very reasonable price. the staff is friendly , responsive and attentive

good, had ac in room and fridge (also tv which i didn't use) has guest laundry and pool as

they didn't have any laundry detergent or anything to wash my clothes!!

no breakfast was offered.

pet fee was only $7

suggestion, updates on pool closures and and breakfast service would be appreciated

clean, safe, laundry, bed was amazingly cozy! so warm and soft

i liked all of the activities for the kids, mini golf, games in the lobby.

my kids had a blast playing miniature golf, pool, and other games

was the cleanest hotel we had ever stayed in with lots of amenities for the kids and family

nice and clean. good breakfast

after i asked the housekeeping man/woman who was he the boss and they informed me that he was the laundry man

laundry facilities include one washer and one dryer and close at 9pm

laundry

was seating out there almost all night and he was smoking which our air draw the smoke right in the room

size of room and smelled clean they were clean and the price was great oh and no pet deposit pets are welcomed

hotel is very near walmart and the room has a full kitchen so we saved tons of $ by cooking our own meals

you have to go out into the parking lot to smoke

kitchen did not have paper towels so we had to bring our own

the wifi don t work in our room 213 we had to go by the lobby to connect

the room was very clean and i loved the full kitchen.

we had no laundry basket in our room

laundry ... guests left laundry in machine or dryer for hours at a time

i liked that it had a full kitchen

spacious rooms with fully equipped mini kitchen.

pool and gym

guest laundry was closed.

parking was a bit limited.

the pool was great

breakfast was good because there was a large variety of items and they were all very good

the breakfast was so nice! the staff were very friendly and helpful during my whole stay.

i love the cleanliness, front desk clerk, fitness, pool, laundry and outside area

booked a pet friendly room, once i arrived no one acknowledged or informed me i needed to pay an extra $75

we were hoping that the bar would be available to us -- but it was closed.

clean; beds are the best; and for a bonus, my granddaughter was able to take a swim in the indoor pool in march

we love the pool the staff was great

parking setup

the atmosphere was quiet and cozy. i had an issue with the wifi but it was resolved quickly.

the pool was clean and very comfortable

chip granola bar, an apple, a capri sun drink, and small bag of oreo cookies; covid is over; pool had

very good bed. clean & smelled fresh. good, fresh breakfast.

the room had no laundry bag or shampoo available

they should put a change machine in the laundry room or have the front desk carry quarters for laundry

had to get a laundry cart to assist getting our luggage to our truck

love that you don't charge a fee for pets!

the entrance to the parking lot