it had a laundry room which was really great because we were there for a basketball tournament.

i love the general manager jan and then there is a great laundry gal santos.

the on site laundry room was very clean, and the washer and dryer were clean and worked great

the outdoor pool was great for our summertime stay

breakfast was wonderful our stay was great

m they have an undefined pet policy

to avoid any complaints, i recommend asking for a first floor room if you have little kids

didn t explain about the wifi, continental breakfast, nothing extra at all

covid had breakfast bar closed, that was disappointing.

good view of vehicles in parking lot

no hot breakfast due to covid 19

one was working on theirs and other was unloading laundry then just left it sit there

there was too many chemicals in the pool, and we could swim

exceptional breakfast and service

pool hours could have been longer

i didn't like that they didn't have breakfast due to the covid-19

i wish the pool would be open from 0700 to midnight. the pool should really stay open longer.

kids running up and down hallway all night

breakfast was great and the pool was clean

great breakfast and the kids loved the pool.

s more about patrons-wish people were more respectful-it s a pet friendly hotel-pick up after your pet

out of laundry detergent

pet friendly

clean friendly breakfast was good parking safe

our one night stopover on our way to dallas: clean, safe, comfortable beds, good shower, free hot breakfast

parking can be difficult if in larger vehicles. trucks and buses.

really liked the breakfast options, they had a wide variety of both hot and cold options (even though the juice

we are a gymnastics team that always books based on pool and a hot tub where available, the kids didn't even

t like the guy that was serving breakfast

also, the pool heater wasn't working so it was too cold to swim

the shared parking lot with another motel was not the best arrangement.

breakfast was not much, needs much needed improvement, this would be the only reason that i

the outside pool was nice

the kitchen did not have breakfast ready at 7am as posted

the pool not being open

breakfast

was surprised about the wifi they offered

breakfast was good

continental breakfast/ gym

next to movie parking lot with noise til late, insufficient lighting (no lamps), very limited storage, room so

clean, safe & comfortable. good breakfast

oh the laundry lady rolls around 830am to get laundry and wakes you up so be

the laundry facility does not work and they don t even have the decency to put an out of order signit

staff was unfriendly when trying to change bills to quarters to use the laundry

laundry room is small but it took care of what i needed just have to wait for somebody to

we dint get room service. no towels changing.

need updated laundry facilities: washers & dryers rusted inside, some not even working, dirty, someone leaving

there was one very small bar of soap in bathroom, none at kitchen area sink

they only had towels for 2 people then we had to pay extra more, you also have to pay extra for wifi i didn't

property, parking lot, hallways stink and not clean

needs some up dates all the power outlets are in bad shape and wifi doesn't work properly wasting time trying

the people next door smoking weed, and when brought to management attention nothing was done

our room was on the 1st floor & had an exterior door that opened directly to the parking lot & our car

loud parking lot

wifi non

parking was free but i would have like to be able to park a little closer to my room

spa tub laundry facilities pool and hit tub

was pet friendly

very little parking was a little concerned that we would not have anywhere to park.

parking was close to full. several large trucks with trailers taking up multiple spaces.

everything was cleaned properly, and breakfast was good.

excellent room facilities in suite. on site laundry was useful.

laundry room was next to my room

clean and pet-friendly - thank you for welcoming our little dog, she was happy staying there :))

the waffle was very good and so was the cereal my kids said

pet smell badly in my room

we think it was the cleaning staff carts & possibly the dirty laundry shoot

great prices for doing laundry in washer/dryer

service and free beer and breakfast free parking was nice it was spacious and the fitness room was nice

really nice splash park and pool for my children

breakfast was great except for absence of fresh fruit

clean friendly live free laundry

the exercise facilities were nice and the complimentary laundry was very convenient

there is a free laundry facility available that is convenient

there is a laundry center with all working equipment

the laundry room is free to use.

they went out of their way to help us with our laundry and to make our stay very pleasurable

they put us in the room right next to the laundry area (actual hotel laundry not guest laundry)got woke up to

breakfast, more selection and need to replenish throughout breakfast

you wanted hot breakfast it wasn t ready, but they would make it for you

no breakfast, i had forgot to check, all they offered was coffee.

was a homeless camp in the parking lot

the staff was great. breakfast was ok. i have had better breakfast at other best western hotels.

very clean. the young lady at the desk was very nice. decent breakfast. great price.

the time we got to breakfast, it was limited portions

loved everything about it from the parking to the friendly and helpful staff and it was very clean and sanitary

bed was fine comfortable size room no quarters for laundrychange

the laundry on site is a huge plus

when attempting to do laundry in the coin operated machines

machine in laundry

didnt stay for breakfast

was next to electrical room, laundry and back door

the fitness center is above exceptional

room has a dirty & dusty fan as soon as we entered it’s all messed up as the kids turned on the fan and the

kids tolerated it okay for about an hour but had to get out

very comfortable room and very nice touch the pet hanger for the door!

clean. laundry facilities on each floor. kind staff.

is a guest laundry room on the 2nd floor

like how clean the rooms is and the workout room also they have a laundry room for the customer

issues in laundry room

i think you guys need to add a laundry room so we censors our laundry in

the breakfast was not free and two drinks at the bar cost $26.

husband and son loved the swimming pool

kept pool open longer for kids to swim

t like that the bar is not open on weekends due to most of my traveling being those days but other than that

sat at the bar & had great conversation with bartender

was mediocre, did not greet or show appreciation, laundry room was

the room smelled like laundry that got left in a front loader too long

i personally feel like if you are doing the laundry for a hotel and you see damages items you should dispose

only problem is i think they put us in a pet friendly room

the pool and hot tub were freezing. and had several young unsupervised kids in there

spacious. dishes provided. laundry room that works. lots of parking.

laundry room, dryer exhaust / lint behind dryer

had a laundry room that other guest was very helpful with in using and providing soap.

was charged a pet deposit that was calculated on a daily basis for cleaning but no one ever came to 'clean'or

was great, well lit parking lot

how far i had to travel to the laundry room. other than that everything else was great.

we had a hard time trying to get some coins from the night shift front desk to do some laundry only to find

was no guidebook that gave any information about the restaurant/pool hours/vending machines/laundry or anything

merge together at this location and you really have to be in a precise location to access the parking lot

outdoor pool

although they are pet friendly, there is no green area.

big truck, tight parking. wasn't necessarily their fault

low pet fee was great since my dog doesn't cause issues or damages

the wifi didn t work, the towels and sheets were not just dirty, but disgusting

old dingy and unappealing outside the room it was kind of dirty with trash scattered about the parking lot and

no popcorn or popcorn bowl, no laundry bag, no in room information book, no tv channel guide or info and no

i could do my laundry for free but what i did not like with one of the staff thought it was funny to make fun

comfortable self catering room with dishwasher and comfortable beds. laundry good as well.

the staff was friendly but not negotiable on having no wifi on their smart tv for the days/nights we stayed

the large studio apartment room and the kitchen

the laundry room the dryers didn't work too good

don't like that the hot water seems to go out every few days and tbe washers in the laundry room don't

room at all had baby roaches on the bathroom floor and it sounded likes someone was pushing the laundry baskets

definitely didn't sleep well, didn't feel safe had to stop at laundry mat and wash clothes because of bedbugs

pet friendly

weird (very weird) smell in laundry room

coun operated laundry facilities are available but only one washer and one dryer

the pet fee

the studio part did not state that there is a pet fee per night.

people loitering in the parking lot and lots of late check ins disturbing the peace

being on the back side and being able to enter laundry and go into the front or back side door

roaches, key wouldn't work for laundry door

the room was clean, laundry room was clean

location, smoking room didn t stink, good value, asked and was allowed to check out an hour later then

hassle with my pet

the laundry lady's want talk to you they just say go to office i needed clemer towels and she said no

workers were smoking in laundry area.

let s see shower didn t work wifi didn t work stains all over the bed black mold all over the shower only

curtain was so smelly with muchco grande mold site stated that the pool was open it

didn t work and there was a water leak from the fridge all kinds of people walking thru and the pool was

towels but had to wait until morning to get enough for everyone because staff was still doing laundry

the uncommonly large dirty laundry bag that is provided in the closet is extremely helpful, resourceful, and

clean laundry facility

need to have laundry done so you can have more then one face towel

the other customers were so friendly and nice to me and my kids

smelled horrible like smoke and weed, the rooms look like they have been abandon, and where your laundry gets

laundry out of order

laundry was out of order

also it would be nice to have access to the laundry room

the laundry room is out of order but there are filthy clothes on the floor

also booked for the laundry room access, but did not do laundry, floor was soaked and the area was dark

bed was hard, towels were dirty, and breakfast sucked.

continental breakfast consisted of 1/2 dozen slices of white bread and waffles, 1 gallon bottle of milk and

it had a pool

the breakfast

motel utility and laundry room was across the passage from our room

had a inside hall room nextdoor to laundry room, very loud in the hallway in the morning dogs ud83dudc15 barking

the pool is clean and big too

when i asked *why* on the pet fees, was told all the hotels in the area charge the same pet fee

very comfortable beds, clean, clean, clean. good breakfast. one of the best!!!!!!

the laundry was also free which was a plus

property was very clean. favorite was small kitchen in room and free laundry room service

the room was a pretty room and free laundry service.

free laundry, fully equipped kitchen and overall suite amenities

laundry is free.

tried calling room service for breakfast

very clean, spacious room. allows pets with $50 pet deposit.

came mostly for the pool it has a waterfall and we have alot of kids so we wanted to swim

are super thin, any voice or noise you could hear like you were there in the other room, kids roaming halls all

neighbors clear as day while they hung out in the next door room which consistently disturbed our pet

i only stayed 2 nights, the free laundry service was

laundry service was good

& at the time of booking i had no idea that they didn t offer breakfast

parking very few parking spaces close to front have to park behind hotel

friendly and helpful staff, convenient complimentary breakfast

the laundry room was clean, but the dryer wasn't working

the couple of times i had to deal with her (asking about laundry) she got hateful and rolled her eyes at me

dirty everything either didn t work or was broken/ missing laundry machines cost $4 to wash and another 4 to

in the parking lot was being done at 7 am

i didn't like the access to the room from the parking lot

booking the room and checking out was easy and i had a room that was located right near parking

didnt eat breakfast because we left early due to us traveling but location was great and easy to find

no breakfast

didn't charge me for smoking in the non smoking room i wanted that was

maybe add waffles to breakfast

parking isn t that good

clean, wonderful friendly staff, and a nice breakfast

easy to get too. good parking. bed somewhat comfortable.

parking for moving truck and trailer, seems the area really hates semis which is unfortunate

hot breakfast was adequate

liked it had great parking lot lighting

breakfast was really so much more than expected and, even being close to the highway, our room was

clean, updated, coffee was very good and breakfast was good.

professional and helpful staff. great breakfast selections.

not enough parking space

the room was clean but smelled like a load of laundry forgotten in

is a mini fridge and microwave as well as a coin laundry on site, which is great

no plastic laundry bags

if the hotel is busy parking might be a concern.

the manager berry offered us an early check in rate when i told him the reason for our stay

they called it an “early check in fee

it is very run down and very little parking.

no tv or vcr or dvd hook ups and it says cable and wifi

had cigarette burns, room had a funny smell, shopping carts from local grocer retailer in parking lot

drug deals in parking lot

she then said that there is a laundry drop on our floor, which was locked

rudely informed me that she was not the housekeeping manager and she didn't have a keys to the laundry

i have the need to use the laundry on the twelfth floor and had to clean months of grot from the top of the

everything even the laundry.

laundry facility was on the 12th floor

they need a laundry to dry your clothes

there was no laundry facility and the pool hadbugs all in it

no laundry room

is terrible for such a tall hotel-- there are only three and they are shared by staff with laundry and food

stuff very nice staff very nice room and good security system and can t forget about the good shuttle

room service, having a suite i expected to at least have coffee and room service

excellent bar and wonderful christmas decorations. the hotel staff was excellent.

no room service

quick room service

had mandated maintaining an uncomfortably low temperature throughout the grand lobby, restaurant, bar and

the bar closed at 11pm on saturday night

room service was great

loved the bed and efficient room service.

there was not a pool for the kids to play in at night.

hotel was great. room service breakfast was awesome!

the rooftop bar was beautiful with friendly staff

no food , no room service,

the pool was up to 5ft deep which had our kids excited as the others went to only 3-4 feet

rooftop bar closed on sunday

i wish the indoor pool was heated

appreciate the pet friendly policy in such a nice hotel

rooms were clean and hotel is in a convenient location near freeway. hotel is pet friendly

they would not waive the pet fee for my emotional support animal, because he was a service dog

the fully stocked kitchen was icing on the cake

i have kids and i forget

dryers were broken in the guest laundry area

things were great except i only had one bar of soap

everything aside of the treadmill in the gym.

the pool was just what we needed after a long drive and pool towels were provided

the kids loved the pool

they had laundry on site and there was water bottle filling stations. plus the parking was free.

the morning, we either had bed bug bites all over or the laundry was not cleaned well and the soap left on them

lights went out, and tv after trying to relax and watch a movie, laundry mat out of service , they wanted to

i wish there was breakfast included.

food at breakfast was very greasy

good location near downtown little rock. having laundry facilities is valuable.

short of staffs. need more washer and dryer. laundry room should be seperated.

when i used the laundry room there was a transient using the machines

facilities offered ex: laundry on site accessible and

the laundry equipment was not cleaned. ice machines were not on every floor.

went down and the lady front he front desk went to the laundry room grabbed two sets and gave it to me

little bit smaller pool no big

the kitchen was stocked with pots, pans, dishes, etc

at 630am when breakfast started, pay to park, no safe, tiny pool, tiny basketball court, tiny gym

great location downtown clean and nice pool and basketball court the kids really enjoyed it

place is supposed to be smoke free environment but the smell of marijuana was stout at elevator/laundry area a

pool, fitness center, and laundry are small and dated, but available

pool, fitness center, and laundry are small and dated, but available

late check out

pool was small. kids everywhere. no breakfast.

staff local gas station right down the street from bill & hillary airport nearby breakfast eatery laundry on

location;free breakfast;located next to a bus stop that heads right to the transpo;laundry facilities & the

in the guest laundry, the washer worked fine. the dryer was not working.

great staff, the laundry facilities needs some work.

public areas (sidewalks, parking lot) needed cleaning - trash and cigarette butts around

the beds are a bit hard and pillows flat. i found trash stuck to the carpet on the floor.

despite the presence of a large family reunion with many kids, it was quiet

air conditioning made noise all night. screaming kids late at night

no pool or breakfast

close to airport, reasonable parking, shuttle

took care of us for breakfast

free parking

wifi didn't reach far to us

breakfast was very good

i enjoy the breakfast very much and having the flavored water and coffee in the lobby is a nice touch

that very bad breakfast, very bad

the shuttle service to the airport is super convenient and the drivers are very friendly and super

advertised airport shuttle services

clean and close to airport with convenient shuttle service even with winter weather.

the breakfast was fine and the location is great for anyone planning to use the airport.

no laundry only an offer to do a load of laundry for $10 by the personnel at the counter

then they asked if i wanted smoking or non smoking

parking lot

reserved a king, non-smoking ground floor room but on check in was told there were only two-bed rooms or smoking

for non-smoking

they should put a change machine in the laundry room or have the front desk carry quarters for laundry

had to get a laundry cart to assist getting our luggage to our truck

the room had no laundry bag or shampoo available

pet friendly!!!!

providing coffee and breakfast.