laundry facilities are a bonus for unexpected longer stays

clean and friendly, laundry facilities were great.

and comfortable room, laundry facilities, pool and hot tub

family enjoyed the pool

room was standard without a kitchenette that i booked and i did a food mail order for the weekend (easy cook

laundry facilities had limited hours, recommend 24 hour access.

pool, waterslide, hot tub, breakfast, room, staff, laundry room, free parking. excellent value!

great hotel. clean, modern, quiet, great hot breakfast. would definitely stay there again!

and the wifi was great

love the breakfast and the kids enjoyed swimming

everything from the food to the gym, laundry, room and staff. nothing bad to say at all

lovely young woman on the front desk helped me with laundry and local information

incredible, free laundry facilities, stowed luggage after check-out until our time of departure

parking too crowded

everything. friendly staff. comfortable beds. clean rooms. good breakfast.

host was friendly and they have a laundry machine ( coin laundry for a quick wash and dry ) specially if you

love that there s laundry in the hotel, big bonus! bedding smells so clean! beds comfortable:)

parking lot was full

it was great. friendly staff. clean large room. attached bar and family restaurant.

is the people in the next room and they have small kids, and they let the kids, jump and yell until close to

laundry facilities and swimming pool available as well as a business centre to print paperwork for

for the dead fish in one of them, oops) room service meal was quick, efficient and delicious laundry room was

self laundry service was available for reasonable price

the pool and kids area

the swimming pool as it was for my sons bday

room service menu could have a few kid friendly choices

had supper in the sports bar and shot pool. was a great evening.

gym was only 3 treadmills.

cause of covid19 gym and pool closed unlike they advertised

the bar downstairs had great food and drinks and the service was terrific there as well

good wifi, restaurant on site, a few steps to the air terminal

if you are stuck at the airport there is not much to do other than go the bar and

greeted like an old friend - and the room service was amazing- the whole experience can not be beat for anyone

only stay at the grand when we fly - extremely convenient and clean, and when the bar is open they always have

no room service for breakfast had to be ready to leave before going for breakfast.

the hotel itself, staff friendly, gym was clean and organize.

good services, attencion, staff, clean rooms, fast shuttle to airport.. good place to stay

shuttle service was exceptional

the wifi was excellent

and when the shuttle to the airport was further afield at the

pool. laundry. staff. breakfast. secure elevator

the room was fantastic and we wished we were staying longer. and got laundry done!

the cutlery provided by the hotel for the kitchenette was dirty

was great to have use of the kitchenette and real wine glasses

hotel room wasn t ready at 3:15. found kids underwear in the couch cushion.

laundry facilities, meals were good

everything: hotel back door to parking didn't work (you could exit but not enter); luggage trolley available

this hotel was very noisy, kids running up and down the hallway screaming in the middle of the night, random

$500 and the key cards not working , the loud really intoxicated people, definitely don t bring kids

i liked the indoor pool.

i liked that there was a guest laundry

finally at night i walked down to the laundry area and found a blanket to take up to my room

i knew they offered a shuttle service but i arrived after midnight so i called the hotel from the airport and

victoria inn did, and the hotel shuttle picked us up

many amenities in the hotel, pool with a waterslide for the kids and a very good restaurant

get a functioning restaurant. more efficient laundry.

no laundry available, it was all booked

pool, the laundry, the breakfast

coin operated laundry was convenient, but they only have 2 machines, so be sure to reserve if you need it

beds were very comfortable, the gym was amazing, the breakfast was so good and fresh!

would have appreciated a laundry bag being available in the room

they also have laundry, gym, and a pool

the afternoon and then they came back even later each day with clean towels, because the linen laundry wasn't

no housekeeping, no swimming pool, no laundry ... b/c of the pandemic

there was laundry available, vending machines, we were accomodated at a higher floor which we requested

was to hard and time consuming to get on wifi

staff accommodated our need for an early check in without any difficulty

shuttle service arrived on time for trip back to airport

a shuttle from airport to the hotel would have been nice.

very strong wifi connection. clean bathrooms. delicious breakfast.

parking lot was not cleaned

the breakfast was very disappointing with no hot breakfast options says there s a shuttle but now only uses

to airport,very comfortable beds and mini kitchen was great

didn’t know it was pet friendly. my kids were really scared of the dogs

breakfast was ok, there was a family of 5 in front of me and the kids kept touching things and putting them back

and couldnt get clean towels bc of the fire in the laundry

the kids enjoyed the pool

wifi is not included in your stay.

- room service was great

great big suite right near the airport, delicious room service, friendly staff.

laundry facilities were convenient

laundry

liked that it was pet friendly

i was stuck and my man had to shovel my parking space

got to upgrade to a suite for $10, gave me early check in. great stay

super friendly and accommodating and free laundry

no one is availabe to santize the pool which other hotels do

perfect for my be and myself but most likely wouldn't come back with my kids

extremely clean , it wasn t quiet because there were a huge amount of guests staying including kids so there

have broken glass on the floor, specially when booking with a pet

room right next to housekeeping laundry so it was loud, they ran out of hot water for one day, no laundry

my room was on the 1st on the and it was loud as it was v closer to the laundry area.

bottles, tv was small and not smart tv, parking was cut off due to construction next door, no laundry onsite

the room was next to laundry room, and would shake the table and light and noisy

lots of parking and restaurants on site.

can do laundry 24 cuz if u didn t pack enough and how i had to stay another night when i only booked 2

noise if the laundry room fans outside our window

restaurant and bar closed early

breakfast and other room service was excellent.

didnt work wellthere was a hockey tournament and the pool area/exercise room was filled with kids that were out

very good gym, swimming pool and coined laundry

i was able to do my laundry in the building, which was very convenient for me

at homewood suites - parking was an issue

the pool table was a bonus also

room was spacious and had everything we needed. swimming pool was nice.

the bus shuttle was good

even though the bus shuttle service is available, you have to wait longer than expected to use it, and the

breakfast, location , cleanliness, staffs, room, wifi and pet friendly

lost my mask and snorkel at the pool and didn't realize it until a few days later

a kids menu would be nice

cold pool

everything was just perfect, my son enjoyed the pool.

bar doesn't open till 5 and the nearest place to sit and have a drink is about ten minutes walk

and the pool closed two days and my kids had nothing to do

good location, gym w/ pool available, and good room.

room was not clean (bins not emptied, in the bathroom only the sink looked clean, towels smelled laundry detergent

all staff are indians and very helpful from reception to room service

the name of the hotel is very deceiving, and is located in a very sketchy area, as well the bar clientele enter

to top it off the wifi was shit, it was ridiculously cold, the ventilation made a really loud squeeky noise

people in the bar adjacent to it. are shady and r a pain in the butt to say the least.

laundry cost money and had a closing time

the vendor in the parking lot and meta cannabis store across the street

the gym & the beer vendor on site.

rooms were clean ,great location, free continental breakfast ,no hot breakfast

were comfy, felt safe and was quiet even though there was a liquor store by parking lot and bar underneath

elevators are terrible and the laundry machines need to be replaced as they are moldy.

in addition, the laundry did not work and i heard several people tell them that their air conditioners did not

laundry machines smelled of mildew, wouldn't accept loonies, only

family parking for families with young kids would be nice

that card and suv park on truck parking.

clean and spacious rooms. extremely comfortable beds. facilities are very nice. guest laundry

to jets game and the kids got to meet the nhl players

pool is by far the best pool ever

pet fee should be reasonalble and should be up front' not hidden fee

my kids loves it

are incredibly comfy and the gym was clean an covid friendly

the gym room will do the trick for quick exercises and was never busy when i used it

nice decor, friendly and helpful staff, great location, pet friendly

there was no safety bar in shower.

it would help to have a metal bar affixed to the wall or within the

laundry facilities not working l no robes in room, elevator down upon check out had to carry heavy

cleaning and laundry room staff very polite

restaurant, no vending machines, homeless vagrants outside exits, laundry services were broken, gym fitness

laundry

doing my own laundry was too much

great to have a laundry facities on site

coin operated laundry came in handy

and helpful particularly the young ladies on reception that were so helpful whilst using the laundry

we appreciated having laundry facilities on the premises

not enough washing and drying machines for doing laundry.

onside laundry very handy addition to facilities

great breakfast and laundry facilities given we were taking a break from a cross country camping trip

guest laundry, wifi

we used the laundry and that was cheap and easy

rom was directly across the hall from the laundry and the staff coming and going all night prevents us from

the room service burger was great

no good working mini fridge in room (had a old style mini bar fridge with shelving for the snacks and wasn't

we used the hotel bar most evenings - the staff were exceptional and so kind to our young granddaughter

room service was a bit pricey

salt pool and extra helpful staff.

laundry service seems to me too expensive

are travelling through canada and i'd have welcomed a laundry

a $15 surcharge for a $1 throwaway laundry bag that no reasonable hotel would charge anything for earns a 1 star

hallway is warm, gym was small

no. well would be perfect if there was a bar in hotel but it waa still great

wifi was difficult to connect to. i used the lobby computer instead.

hotel is looking and feeling tired. the gym is moderately equipped.

great location, walking distance to the forks. amazing restaurant and spa in house as well.

excellent offerings for amenities with the gym and details in the room like nespresso and lovely drink options

wifi is spotty, kept dropping off my phone, but my laptop seemed to do better and i was able to get

was close to laundry facilities

not being able to drink coffee while my kids went swimming in the pool.

i didn't like that the pool closed at 10. wishing it stayed open later just for adults.

terrible parking pavement

rooms, friendly staff, amazing pool, clean and have an awesome buffet brunch that my kids and niece and nephew

the room was a good size and the wifi was strong from the room . the shower was amazing.

the bar and game room were excellent &

i had trouble connecting to the hotel wifi, but the reception clerks, supervisor

have liked a grab bar by the toilet

couldn't get the wifi to work, but friendly staff helped me out.

hard bed, no laundry, uncomfortable desk and chair

super at anticipating our needs as a family, providing seating in a practical location during the breakfast

a bit small, no microwave makes being able to snack in your room less great, a slightly bigger bar fridge would

our cards didn t always work when trying to access the pool room

king sized bed, free parking, service

has a pool, laundry and bar with bar food.

morning, our room (#127) had a constant vibration which i discovered came from the nearby hotel laundry/housekeeping

staff kind and helpful. pool, hot tub and use of laundry room excellent!

a well-lit desk area separated from the tv area, a built-in night light in the bathroom, on-site laundry at

laundry

a new laundry mat is being built - this will be an additional plus

very strong smell of the laundry detergent for the bedding and towels

they are putting in a new laundry room so when we came in there were some fumes in the lobby

parking lot front and back of the facilities needs maintenance

i asked about the wifi password and got told to connect to a different buildings wifi because my room apparently

laundry facilities, and breakfast was quite expensive and not that great

staff in casino were not as friendly as usual

i really like that the casino is in the same complex and two great restaurants

ample parking close to shopping

casino beside it

in the place except that some of the reception guys were't so friendly i failed to do my laundry because i don

laundry ( although it costs 9$ for a full service: 3$ for the tide, 3$ for washing machine, 3$ for

the pool area was awesome for the kids as they have a shallow kids area with a water fountain, the main

kids loved it

we all thoroughly enjoyed the theme room with the kitchen

there were laundry facilities on our floor which was a plus

we loved our huge and modern room, swimming pool, and on-site laundry facilities.

i couldn t leave my pet in the room to go get my free breakfast to take upstairs to my room

staying here with the kids

value, nice water slide and pool area, very good breakfast

made a really loud squeaking sound once the water was turned on, the hallway was very noisy with kids running

hotel if you have kids

waterslides for kids and the restaurant was good.

made a really loud squeaking sound once the water was turned on, the hallway was very noisy with kids running

wall in our room and was past check in time to be cleaned , also the pool chemicals made all my kids cough and

no laundry generally the rooms and all seems older

(like a wet laundry that is not dried well) there s no free bottled water

having to get them replaced which is inconvenient, weird smell in the room and no place to do laundry for long

laundry service

the pool had smelly water and the gym was not that well stocked

also, the hotel has laundry and fitness centre, required for a family

lots of free breakfast

excellent breakfast and specious parking.

good breakfast

the staff were friendly and the property had free parking

clean and pet friendly

the attached bar was a nice amenity and reasonably priced compared to other hotels i ve stayed at

gym was small ,near the pool pool had bad smell we wanted to turning of the air condition but they

great pool and gym

booked a room for 4 persons (2 adults and 2 kids (12 and under) with breakefest included

only complaint (if even) - is that when using the guest laundry, a small load took two dryer cycles to dry,

dryers in laundry room weren t working, we had to switch between 3 machines to get it somewhat manageable

had everything we needed: kitchen, wifi, good breakfast, laundry room, free parking.

if i wasn t near at the laundry place!

options for breakfast, comfy bed, clean linens and towels, friendly staff, laundry facility, kitchen, pool,

the laundry room has sewer smell

no laundry service active sat and sunday

clean pool good gym housekeeping was great

good staff clean easy parking nice pool and workout area

had issues with what turned out to be two kids playing in the whirlpool tub above us - twice during the night

guest laundry was great and fast wifi

relaxing atmosphere, free parking, there is also a laundry room in

was doing their best to be accommodating, laundry on site was cheap and very much needed after my travels

close to a go station and there is coin laundry onsite

have been a sign in laundry room about cost and where to purchase laundry detergent

then the property said they would check with the linen/laundry staff

very good gym and swimming pool, great breakfast

cleanliness front desk staffs elevator quietness bar pool gym

comfortable rooms, spacious, clean, good wifi.

are available at the poolside

a pool, a fitness room, laundry room, a restaurant/bar

also, having working laundry facilities on my floor was a bonus

one elevator working, guest laundry washing machine was 'out of order', and overall, the place was a little

our room service was delivered (food was delightful) and our server exceeded our expectations

having a restaurant on site that offers room service was really nice

clean, comfortable bed, free laundry

laundry facilities were complimentary

parking is free and plenty of space

gym fully equipped and pool water warm

the bar was kinda quiet

water slide was awesome! kids had a blast.

was cooking my first night came out to say hi quickly, my meal was packed up for my room, joe the bar keep was

friendly staff, nice bed and restroom. pretty zippy wifi that worked steadily.

my kids have special needs to sometimes we have challenges but we've never run into any issues at this

room not very clean and old carpet

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

a lot of different amenities available, such as laundry, pool, fitness centre etc

laundry room can have a little device to pay with card or with tapping.

we had an issue with doing laundry, we were waiting for a gentleman to take his stuff out of the dryer for 2

laundry procedures, not customer friendly.

guest laundry onsite if you re staying longer

loved how the laundry room is big n spacious, opens 24/7 unlike other hotels

great kitchenette

breakfast was good every morning, kids loved going to the pool everyday day due to the heat

the breakfast and location was fine

was only one staff in the kitchen and dining area

the night, all outlet powers were down, except ones in bathroom and kitchen

front desk staff had no information us about the pet charge

breakfast was fresh and a great selection was offered

new facilities and good breakfast, spacious suite.

pool

location ,free parking,complimentary breakfast,staff was great

the free parking is a bonus

breakfast was the best .... thanks so much!

breakfast was good and pool was good for the kids

laundry room for the hotel guest need to be separate from the public

friendly staff, the convenience of having a coin laundry and a convenience store

pool closed breakfast closed restaurant closed laundry facilities closed

restaurants below were closed, pool closed, atm didn t work, laundry closed

i m not sure if our room was over the laundry room is beside and ice machine but it kept us up all night

lots of parking

the room was a great value and had a lot of amenities full kitchen, hot tub, fire place.

helpful staff, location, breakfast, pool, great size of the room and kitchen included for preparing simple

and toilette was not clean, very loud becuase kids are playing on the aisle till 11pm

they have a small gym and a swimming pool which is a nice plus

asked if we could carry our buffet breakfast out to the bar area just a few steps away so we could watch a screen

shuttle to the airport, this is our second stay at this hotel, and will do it again next year

just need a hotel room overnight until my next flight from pearson so i just needed basics like wifi, bathroom

nice place , the room service is very good , nice and quiet , perfect place to stay before a flight

another positive was that the pool and gym are available 24 hrs

includes a full kitchen plus breakfast, as well as extra sleeping because of the sofa bed with laundry facilities

laundry room is not 24 hour, so if you want to wash clothes at 10:10pm, you won t be able to

loved that you got soap or dryer sheets with each purchase of a coin to do laundry

size room, friendly staff, pool and restaraunt had lots of choice, including for the kids

wifi issues, staff were unfriendly and unable to help on wifi issues - apparently they typed my

i had to pay for laundry and pay for detergent too. it should be free of cost.

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

umm nothing maybe the pool could be bigger

had to originally ask to switch rooms because i was placed on a pet friendly (i suppose) floor dogs

smooth process of checking in, absolutely appreciate the free parking

the laundry facilities were out of order for the 6 days of our stay

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities

no laundry bags

has laundry at facility, which is convenient

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

on the hallway from other room s cooking ,and the room wasn t clean, the broken vending ,and laundry machines

i like the fact that there is a kitchenette and laundry.

likes the conscience of having a vending/ laundry area

location designated smoking area trash room laundry

they didn t had change for laundry

to pay $10 for a cotton laundry bag who knows how long it was on the closet floor we were the only ones on the

the gym is well equipped

i like the cleaness and quitness in the room. also, i loved the easy connection with the wifi.

i even got an early check in

pet peave is that there is no night light for us older people who get up once or twice in the night

the location was central,the hotel was quiet and clean..there is also a laundry

have been close to the laundry as it sounded like machines spinning

my kids and i enjoyed our stay and will surely be returning again

no shower next to the pool

my husband enjoyed the pool

i m impressed that the hotel has a laundry room

the clean room, amenities and the complimentary laundry room for guests

are free laundry services and for the location was good breakfast was very good with a good selection

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service

there was a laundry room which was free to use - great for families with young children

the breakfast food. no laundry machine (self-service) which is cheaper

as a guest why pay for parking? why is there an early check in fee?

we stayed in hilton, marriott and ramada during the trip and my kids loved this room the most of all

the kids enjoyed the pool and the breakfast was really good.

there is a pool, work out facilitiy, bar & dining

laundry at the basement

the room smelled clean - like fresh laundry

the kitchen staff sent us off on our early flight with muffins and fruit which was very appreciated

pool and staff

very clean room friendly staff gym facility not the best, but has the basics and it is clean and large enough

the common areas such as laundry, pool, and breakfast area were fine too

there is laundry onsite

very friendly staff and they had a laundry which was great.

one of the two laundry machine sets doesn't work at all

just enough for our first night stay family after 30 hours flight the bus shuttle from airport is what we needed

kids loved the pool and watching airplanes takeoff

and frankly it’s dangerous for kids and adults alike

beds were very comfy loved the upgrade and fireplace!!

hotel has great gym and pool and sauna area ,room was clean and bed was big

huge huge huge kids dance competition being held here and there were just toooooo many kids running around,

the room was ok (comfortable, clean) but no laundry bag

comfy beds, very helpful and friendly staff. even guest laundry

maybe the hotel should think about updating the laundry system

staff were courteous and helpful, laundry on site, breakfast included, reasonably priced.

and the laundry room very useful for a 5night stay

gym, laundry etc. everything we needed and then some.

we made use of the breakfast, laundry

good to have gym and laundry facilities

location, good customer service, clean, coffee and tea available in the lobby, laundry room available, nice

it wasn't very clean. someone did laundry and it was in a chair by the ice machine

laundry was left with tags for laundry in the room and it wasn

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

i wish there was a hot tub and laundry facilities

was next to laundry room-machines were noisy in the morning

the cleanliness and comfort was fantastic. the great laundry facility was convenient

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no

the hotel has a laundry room for the guests to use, clean and well organized