got them myself because the laundry room door stayed open our entire stay

clean, friendly staff and breakfast

didnt eat breakfast

the breakfast was perfect a great way to start the day

comfortable bed. good working ac. big fridge and mini kitchen. lots of hot water.

hotel has no laundry room

needed plastic laundry bag for swim suit

most hotels i have stayed in have provided a laundry bag for dirty clothes

cleaniness of the room needs improvement (no trash bags, no laundry bag)

more bars with nightlife and a restaurant that stays open 24/7 and a better room service menu

parking; large comfortable room; hot shower; guest laundry on site (pay) and a good breakfast selection

covid regulations, no hot breakfast. pool sign was always up saying

some remodeling, waiting on carpeting for the hallways

the shuttle driver ms

pet friendly staff friendly. great a/c and very comfortable bed

laundry's restaurant, starbucks

room did not seem to have a bag for laundry or dry cleaning, after being in the pool you do not really want to

very nice..clean..nice casino.lots of restaurants

parking for handicap was a bit far away

we were able to enjoy the spa and a massage while visiting

the laundry facilities were out of order

laundry units out of order room too dark in evening (not enough lamps) yet too much window light

there was no card reader in the pool area so we were locked out

breakfast

breakfast was a feast

from and shuttle to casino

parking can never be an issue depending on guest staying the might

the breakfast was wonderful. including the two types of smoothies.

off to the crew that made breakfast

ungodly outrageous pet fee!!!!

it made it hard bc we had to leave and go wash clothes at laundry world

laundry bag

parking spots are too narrow

bed, large room, friendly staff, excellent breakfast setup

unique room design was great for family with kids.

parking

indoor heated pool. coffee bar

we didn t utilize the pool nor exercise room during our stay

front desk clerk was friendly and helpful. breakfast was nice and refilled regularly.

myself and my kids loved the indoor pool

breakfast and better prices

there was a restaurant right across the parking lot

the breakfast buffet wasn t much

no breakfast

contiental breakfast needs more varietues

room is 1st floor, close to entrance & ice, breakfast & laundry which means i don t have to leave my disabled

location/free laundry/front lobby clean

love the guest laundry & breakfasts, new coffee station

i enjoyed the breakfast and the free guest laundry was very helpful

room is 1st floor, close to entrance & ice, breakfast & laundry which means i don t have to leave my disabled

it is in fact a suite with full kitchen.

location to the casinos was across the expressway which made it easy to access

the location to the casinos

staff was friendly. the location was great, and parking was easy, the guest room was spacious.

well lighted parking lot. was able to find parking even at 2 in the morning.

sufficient breakfast, nice indior pool, jacuzzi, & guest laundry.

had a musky smell, guest laundry full of dust with only one washer/dryer

friendliness of the staff. sunday's breakfast bar was great.

the cleanliness, breakfast options, staff, and covid safety measures.

parking was good, check in was quick

hotel employee at the front desk was very friendly and went out of his way to help us with laundry

i had to call and ask for wifi password breakfast hours things that are normally told when you check in

decent parking, easy to get in and out of the location.

like the whole stay including staff and breakfast and cleanliness it was a pleasant experience she helped me

only reason i chose the hotel was for the fitness center, it was locked the entire time and they refused to

free laundry

the cleanliness, friendliness, i was able to do early check in

breakfast was closed due to covid, but they provided breakfast bags.

there is no indoor pool which was disappointing as that s the reason we booked this particular hotel

breakfast was exceptional, everything one would want on a breakfast bar!

variety of breakfast was great!

i didn't have breakfast and the location was perfect

breakfast could of offered a wider variety of items but the coffee was good

parking

the property also was supposed to be a pet friendly hotel and asks guests who bring pets to crate them when

breakfast is continental but gets the job done, overall it was worth

breakfast,continental at least

more breakfast items would have been nice

breakfast was fresh and plentiful

decor of room very clean property did not offer breakfast

the garbage can in the laundry/snacks room was overflowing

to start the pool was not functional

has a small kitchen

did not like that the pool was closed due to covid restrictions

i would rather sleep in my car in an abamdon parking lot before sleeping there

there's no vending machines or laundry for guests

pool

rooms weren t cleaned as much as they should of been, wifi signal was bad,

the pool was indoors did not like that.

pool,wifi,staff

the pool could have been cleaner

the hot breakfast that were provided with excellent

pool

the breakfast was good & the greeter at breakfast was excellent & very helpful.

i liked the room, it was nice. i liked the inside pool as well. the kids had a blast!

we were told after we checked in that there was a $150 non refundable pet fee

beds amd kitchen were just right

the breaker in the kitchen area popped every time you plugged more than one appliance into it

stating we would pay a 200 fee nor were we made aware of such a fee even though we paid a pet fee when we checked

included with full kitchen and dishwasher

parking

a large kitchen garbage bag full of garbage was left in the room twice

the free breakfast is a good value, and i love not having to pay a surcharge for wifi

visiting during the covid outbreak there was a sack breakfast instead of hot breakfast.

could not block the parking lot light from the room or from anyone seeing into the room

visited when it was cool out and the pool was very cold.

cessary after hurricane damage) there were a few amenities missing like ice machines and the bar and resturant

expensive, in a bad area , roads were bad pool was broken,

staff was friendly, the breakfast buffet was good, the rooms were clean, and the pool was nice

one night stay on way to no from austin. excellent facilities. good restaurant and bar on site.

facility was newly updated which was nice but entrance, parking lot directly on busy road and difficult to exit

continental breakfast could have better variety.

just the parking there's always two or three ppl can't park right

towels and linen was clean but stained pretty bad and parking area was cramped.

fixed, dry blood and other stuff on walls, chair was covered in stains and drug exchanges in the parking

friendly, helpful staff. clean place. laundry was great!

i thought that would be ok to leave him since we paid the pet fee and he was in his cage

coffee was lukewarm. otherwise good breakfast.

also, breakfast was really good

loved the breakfast, it wasnt the same each morning, the pool was clean and fresh, the sheets smelled amazing

the pool water as dirty.

pool area was to humid

location was close to casino. staff were very helpful and nice.

i liked the indoor pool and the staff at the desk was friendly.

the parking lot was spacious, the grounds were well maintained.

did not eat breakfast. location convenient to food, stores, and interstate.

breakfast was insufficient but i didn t expect a lot for that price.

breakfast is really almost nonexistent

clean and friendly with only limited breakfast.

purchased a late check out, but because i wasn't not out of the room by normal checkout, 11:00am, she went and

in any way because it is up to management to keep it stopped they had no trash bags they had no laundry bags a

they had an inside pool, laundry room on our floor (only 1 washer and 1 dryer but thankfully no one else was

the breakfast is a brown bag which is very helpful to grab and go , from the parking lot to the inside front

had a king suite, very large living room and full kitchen

room was well appointed with a sofa and chair, a desk with a chair,and a nice kitchen area that had fridge

we were very satisfied with the breakfast and the kitchen was very clean

breakfast poor

breakfast was ok. basely the same things we eat at home.

breakfast was anything a person would like , sausage, eggs, waffle maker , cereal, juice, milk and

great breakfast

left snacks in room each day except weekends. free wifi. onsite laundry room you can pay to use

friday july9th we left saturday the 10th this was a trip for our wedding anniversary how sad the laundry at this

toilet paper and towels were easily accessible when stocked in laundry room

i pulled up in the parking lot and never got out of my vehicle

the manager on site was friendly and accomadating, i had a boat and needed parking he says no problem he directed

guest laundry

the washer and dryers do not work, my laundry was soaking in water in which i had to wring out with my bare

are stay an our money refunded for saturday, but when walk in the room on friday it smells like a pet was their

the cleanliness of the room, and the parking lot. the staff are extremely friendly.

pet friendly

in the room filthy the bed was just ok there was no laundry bag no soap in room not 1 towel the remote for tv

smell of marijuana was so strong coming from the employee desk and laundry area

the parking was not good and poor lighting

the staff was great. breakfast was also great.

breakfast was good; good of variety to choose from

the dryers in the laundry room.

everything except the laundry

laundry facility available

staff, laundry parking lot, hotel location

there was water on the floor halls coming from the laundry room

i was extremely busy, i forgot about the breakfast.

the cleanliness and the location. it is near the casinos and close to downtown.

pool was dark,

wifi was not working, they said i complained to much

central location for casino play - clean-quiet - fridge, microwave - self serve muffin -juice and coffee am

breakfast every morning , fresh coffee 24 /7 staff friendly ud83dude0b free laundry room for guest

pool and laundry down not good

the guest laundry was only 1 washer and 1 dryer, so there was sometimes a wait to wash laundry

didn t work in the gym, pool was closed, laundry was out of order, floors were weirdly wet/sticky, smelt like

laundry, pool and gym on site

of the guests leaving their dirty laundry and garbage piled in the halls outside their doors

very clean, modern, excellent location, great facilities including a laundry room and a well kept pool

the fact that it was by thr laundry room. it was noisy.

the breakfast was exceptionally delicious

very clean, modern, excellent location, great facilities including a laundry room and a well kept pool

there were no eggs for breakfast.

breakfast stale cereal!

pool wasn't open

pool was very cloudy like it was over or under chlorinated

wifi was bad

the on site washing machine tub was covered in mold it was so bad i went to the local laundry mat

when we would ask for towels they would say they were waiting for them to come from laundry

chose this for the guest laundry service

breakfast was fresh and warm

room was hot a/c was spotty and the room smelled like a sweaty gym shoe

parking lot with big hole

neighborhood. don't feel safe outside the property. breakfast leaves a lot to be desired.

free parking, free breakfast, and the best price in lake charles, la.

the floor being dirty and the spotty wifi.

location, seemed pretty safe, quiet, ac worked well, well lit parking lot

problems with door opening and closing securely no guest laundry

i inquired about the wifi password and rep said you have to bring your device to me and i'll type in the password

parking area very trashy

there was people hanging out in the parking lot drinking

parking limited due to construction on roof

wifi was the strongest i have ever had in a hotel

the pool was extremely small. the elevator moved really slow.

it was also located away from the hotel in the corner of the parking lot

great room fast wifi good breakfast

no wifi available

the parking lot full of potholes

there were cars that was in the parking lot that looked like should been at the scrap yard where people left

dingy towels, laundry didn t work, bathrooms were unkempt and need updating.

the included breakfast was good and had many options: eggs, sausage, pastries, cereal, oatmeal, yogurt, coffee

breakfast consist of eggs,sausage bagel, toast, make your own waffles with syrup

pool needs more cleaning

great rppms, great breakfast, great price

just a quick stop so didnt use many of the facilities but has a laundry which was great,

my room smelled really musty laundry facilities were run down

loved the free breakfast and the pool

staff was were kind and parking was convenient .

couldn't get the wifi to work on my phone in my room. other than that, things were great.