staff was very friendly the place was spotless very comfortable the breakfast was good

i booked i was assuming there would be a typical hotel breakfast but actually received a coupon for breakfast

very clean room. staff was friendly and helpful. breakfast was good at restaurant.

they give you coupons for breakfast at the restaurant next door

the breakfast was a voucher for the hometown restaurant next door, it was great!!!

comfortable, heating worked well, easy access to chattanooga, friendly, easy parking

convenient parking, refrigerator in room.

get a wifi password and no answer when i called the front desk

only thing was didn't have much parking to park the boat. but we managed.

our room was by the laundry and woke us up several times during the night.

i asked the girl that services the breakfast area where we could buy one

breakfast gave us great variety

parking

also, i could plainly see out of the blinds (parking lot, cars, trees, etc

the breakfast was very good. the beds were very comfortable and the room was clean

parking was a little tight

the breakfast was fully stocked

breakfast selection was great, much to select from

check in was quick. parking lot was well lit.

dont get the room next to the laundry room

indoor pool and hot tub was very clean and nice

the pool was not properly maintained.

breakfast was excellent

the pool wasn t very welcoming

breakfast was delicious

the wifi was free, it was very slow and difficult to connect (and stay connected) to

parking spots were too small, the bed was as soft as the sidewalk

no indoor pool for the kids, some of our team stayed next door and they had one.

no hot breakfast no pool not even a better rate

laundry room could have used some chairs

had excuses that this would have to wait for the next day as nobody onsite knew how to use the laundry and the

we went down to housekeeping to get more towels and an older gentleman working hard in the laundry room was so

i asked the front desk and was told they didn't have anymore because housekeeping didn't do laundry but wasn

bed was not good. kids running in hall. door would not shut properly . dogs barking.

the staff was very helpful, even had several dollars in quarters available foe laundry!

breakfast was lacking quantity for group. need choice of fruit.

enjoyed the indoor pool.

no wifi.. it would work two minutes and go off....

needs more parking for boats and plugins out side for boats...

average. used the laundry facilities so that was a plus

room smelled smokey, though billed as non-smoking

parking isn't suitable for full size vehicles

old carpeting

nice indoor swimming pool

good fitness center

loved the pet friendly staff. our great dane was treated like royalty!

great that it was on the roof, but only kids were in it and an adult would have to stand in about thigh deep

the resort's kids club, playground, football field, mini golf course, swimming pools, etc will have your kids

specifically chose this hotel for the pool to entertain the kids, and the higher end amenities to offer my sister

would love it to have usb s in the room for business. no laundry bag.

heated pool was nice

wish the pool was indoor/outdoors.

the bathroom had an empty bottle of conditioner still on the wall and the room service was still closed for

many really young kids in the whirlpool amd towels are really small that are offered in pool area

room smelled like dirty laundry not fresh at all , water leak under sink and 2 cockroaches in kitchen

breakfast was excellent

room was very clean and comfortable with a full size refrigerator in a kitchenette

pet fee of $100 is a little excessive

it is so convenient for families with kids

breakfast, comfy bed, good shower water pressure, lovely room and the balcony had a great view

a little pricey but not too bad refrigerator was small wifi not great

i like the fact that they had an indoor pool and a gym

good, and the pool, and spa, though small, were in good shape and much enjoyed, especially by our kids

the heated indoor pool and hot tub was great

laundry room on our floor

room service was wonderful

our kids slept fine but my husband and i wished they were a bit firmer

paying for parking and the pool water was cold.

isn t a proper restaurant for meals other than breakfast, just a bar with a selection of bar food

good location, calm circumstances, clean room, nice breakfast

fitness room was great with new equipment and a nice view over the city

the hotel to work on their standards of room servicing and to consider cleanliness of the pool area which fell

heated indoor pool

breakfast was also delicious

mold in bathroom and in laundry room

they also had washing and drying facilities at the hotel so you could do your own laundry

it would be nice if you're bar stayed open later! but it's a great place to stay!

a jacuzzi added in the pool area would make this a perfect hotel.

breakfast could have been better but the staffs took care of the breakfast even though it was

needed to use the laundry facilities and there wasn't a place to get change

everything.room is clean, bed is comfortable. there is a coin laundry too

nice laundry room was a plus

on, so the younger girls were a little loud and we had some issues with an impatient mom doing laundry

laundry room is a plus, too, if you are going be a few days, or have kids

indoor pool nice and warm, laundry machines are good

nice to see staff whistling while they work (nod to laundry room)

i like the pool and laundry facilities

my kids were really disappointed

my kids were really disappointed

the laundry drying machine was out of order

and the worst thing is no laundry machine in the hotel

did not receive information on wifi

we were also pleasantly surprised the had a warm, deep outdoor pool still open in september

very spotty wifi to the point where it was unusable.

hotel, charged for parking, not really set up for kids, staff used to dealing with business people & not children

would have preferred free wifi and parking

since covid shut down official room service, the bar/restaurant was the hub of refreshments

hotel, charged for parking, not really set up for kids, staff used to dealing with business people & not children

the kitchen sent up a complimentary birthday cake and ice cream for my birthday

did not do laundry that day so only one towel, room was not clean, roaches in drawers and walls

comfy bed, super nice room attendant, pool

finding lodging that allows a pet is difficult enough

liked that it had a pool, an ice machine close by, and parking right in front of our door

soft bed free wifi

also, there is a laundry, business center and exercise room

large bedrooms with nice indoor swimming pool. free laundry machines.

the laundry was useful as we stayed 10 days

laundry was helpful for all our dirty gear from racing ironman

free laundry machine

i found 5 cockroaches crawling in my room - from the bathroom, to the kitchenette counter and on the wall beside

thursday morning when i woke up, there were cockroaches crawling on the kitchenette counter, the bathroom floor

the price was good and it had a kitchen but i had roaches

was wonderful, location was convenient and laundry facilities were very helpful

it was pet friendly but didn't have any grass easily accessible to potty our pets

parking was awful!!

non-smoking room, but terrible smell of cigarettes and damp

had booked for 2 non-smoking rooms

a staff member asked us to pick up and move our bags and squish to get a laundry cart in with us

need umbrellas by the pool so there s somewhere to be under shade

rooms are very nice and grounds and pool all well kept

which is not enough for that spacious room ,especially when you have kids

breakfast was fine - there was a limited menu and staff had to serve but all because of the

the laundry facilities weren t working , and i put money in the washer.

pool, hot tub, breakfast quality and hours.

breakfast was good and hot i love the dining area lay out very nice clean hotel staff was great

gym could use more weight

my kids and i enjoyed the breakfast selection. everything was deliciously satisfying.

my guess was because there was a guest laundry room on that floor

excellent wifi-good connection and fast

parking was a little cramped, but i think they were close to capacity

staff was lovely. we really enjoyed our stay. breakfast was good. kids enjoyed the pool.

the breakfast was delicious

there is also a laundry that was only $3 wash and dry which i really appreciated

the fees and 75 dollar pet fee

the pool was supposed to be heated and it was not heated. it was very cold.

kids loved the pool

the breakfast choices were adequate but not extensive.

head not working properly, no water pressure, very small fitness room, small pool ran out of laundry detergent

the laundry room . online one washer and dryer for all the guests.

the housekeeping staff - when the issue was they didn't have enough towels - and i think the laundry machines

a leak in my bathroom and it ruined my clean laundry and my make up

also went to do laundry and sign says 24 hours but was closed

of the room was acceptable but common spaces (hallways, hotel grounds, laundry room) lacked in cleanliness and

free laundry was an unexpected surprise

the staff is beyond accommodating, the room was immaculate. free laundry, a great gym.

had to keep going to the front desk for the following : no laundry bag in room no, do not disturb sign in room

access to laundry services was very helpful

laundry facility on site

probably the parking but there was construction going on so we made it work

there wasn t really a pool or hot tub

healthy breakfast choices, clean and spacious rooms, great onsite workout facility, and parking lot view from

the decor and space was my favorite...oh and the bar ?

i m hoping it just got caught up in the laundry and stuck to the sheet

room was spacious, bed very comfy and the small kitchen was great

we enjoyed our breakfast each morning and that really saved us money

need more security saw a lot of questionable people lurking in parking lot

not really. breakfast was good- only recommendation is to have more meat (husband).

on site laundry was helpful

- staff - breakfast - location - price - pet friendly - atmosphere - pool - bed was comfortable

the gym was great as well

had kids running up and down the hallway

location. and they accepted pets.

not pet friendly

pool was heated and not cold

the pool water temperature was warm and nice

it would seem that hilton could afford to provide a breakfast for its guests and free parking

use more parking

advertised breakfast, laundry, excercise room, ice , but was being remolded and did not have any of the mentioned

comfortable bed, clean bathroom, updated shower with nice shower head, and nice laundry facility

the reason i picked this hotel was for breakfast and laundry and neither of those things were available

bed nice room w lil couch breakfast offers a variety of g0od foods n pool was nice really for price couldnt beat

great location pool very comfortable room staff was awesome

free laundry, and a free happy hour with beer, wine, and snack food

the breakfast a variety they even had a fountain drink dispensers and laundry facilities

of the extras like the availibility of laundry services and spacious rooms made this an awesome overnight

friend who wasn t a guest had entry all night which was weird and i only knew bc i was doing laundry at the

loved how it had free laundry and the location was great

place was not very clean old laundry was left in the hallway all day and night , the soap dispensers were empty

i was informed staff was short so cleanliness was not up to standards and laundry was behind

she was unable to access the laundry storage and so she called the housekeeping manager at home to get the code

towels and disinfectant spray in gym guests where using equipment and not wiping it down

it is pet friendly, which it is, but even after my asking if there was an extra cost and if so how much,

no laundry bag in the closet

that the pool was really small and smelled like clorine bad

suite with a king size bed was excellent- roomy, nicely equipped kitchen, spacious bathroom

pet cost

the breakfast lady on sunday but everything else was perfect

being across from the laundry room & an exterior door. was busy & loud.

i had asked for a room near the laundry, which i did get

laundry is cheap

army wife traveling with 3 kids and i give this place 5 stars for the price

the sofa bed was in bad shape but was ok for young kids.

a bridge/crosswalk over rocks from the lower parking lot is needed.

no wifi with the hilton honors guest, we had to get a different code from registration

kids liked the indoor pool.

the rooms and facilities were clean, and my kids loved the pool

it was very well lit and safe feeling. parking was easy.

were no bags in the rooms for dirty laundry or extra trash bags even to put wet swim suits

super clean, spacious rooms. laundry facility!

one of the dryers in the guest laundry didn t work and there was no sign saying it didn t work which lead

offer a free open bar and snacks from 530-730 to help you unwind from your trip

breakfast and room service was excellent

smell in room like mildew or wet laundry

he came about 10 mins later and explained that he was in the laundry room

staff: from the front desk (bobbie) to the breakfast people(brenda and nonya) to housekeeping

was very nice and allowed me the early check in i needed for my work requirements

parking could be better.

staff was very nice and helpful whenever i needed something extra (extra toilet paper, extra laundry bag,

liked that it had a laundry room on my floor, dryer on high heat did not dry my small load on first try

that the bottom of my white socks were dark brown every night - the room was so humid that my laundry was damp

the laundry for the hotel was below us, and the guest laundry was next to us as well as the elevator

unhelpful rude receptionist. room was clean, but it smelled like stale wet laundry.

wifi ,nice furniture,ice maker ,gym, laundry room and a good spot to sit on in and outside with a pool to cool

my room was directly across the hall from the laundry room

laundry facilities available with supplies provided by the front desk

we liked the clean laundry facilities and the cost was minimal

loved the firepit, the laundry facilities, and the workout room

not good sheets on bed not clean towels not clean no smoking room , smells marihuana inside the room need to

they have spent a lot of money bringing this hotel up to a great standard, we had a dip in the pool and that

also even with covid rules they supplied an awesome breakfast

parking lot was very safe. nice pool for the kids . nice restaurant next to hotel

i was able to sit at the bar and unwind while my kids ordered a pizza at the in store restaurant

the bed was comfortable, the breakfast had a lot of choices, great free parking area, good location to i-75

should add a laundry and a little fitness are be good.

no laundry.

booked a smoking room and were told there was no pet fee, the main reason we booked with them

was something sticky spilled all over the floor, the non-smoking room smelled like smoke and the handle to the

room had a sofa, microwave, fridge, wifi, cable, big screen tv and an iron for thosewho need one

plus they offer free laundry

the hotel was clean with laundry, gym, and swimming pool options

pool, laundry, nice and modern

room was very comfortable, i love the small kitchen and large shower, and the breakfast was the best

our room had a mini kitchen in it & that was great since we were traveling with our young grandsons

a bit expensive for the quality of the room. no laundry facilities.

i needed to use the guest laundry however this property does not have it

no breakfast and no laundry

i think it was a room that had previously had a pet in it

owner was rude and charged an excessive amount for the pet fee

i asked clerk if she could check the laundry just in case

breakfast was good

room was nice and clean. breakfast was also good with many option. staff was nice too.

the only thing just needed a few more tables for breakfast but it worked

the limited parking area

microwave didn t work and the key to the laundry room door did not work

they're very clean apartment they have a full kitchen two stove tops eyes for cooking and a full size fridge

parking, no smoking rooms

arguing and wondering around the parking lot all hours of the night

laundry room was right under our hotel room

lower laundry prices.

had the room over the laundry room,the washer and dryer both need some work,when they started laundry sometime

laundry facilities. good breakfast. friendly and helpful staff

everything was great friendly staff, enjoyed the breakfast, gym and pool

parking is free but apparently the hotel was well booked

that goes to the local hotels and knocks on the door and asks for money for her crying hungry kids and says she

if there is loud kids, walls are insulated,but not for loud ones.

the staff was friendly and helpful, we enjoyed the breakfast every morning, and loved the views from hotel

access to restaurants and attractions, warm breakfast options that even kids will enjoy, comfortable beds, quiet

pool closed, they pulled the hdmi cable and had to ask for one just to find out they canceled their

stayed flooded there was also several homeless people asleep in the stairwell and gathered in the parking lot

weed smell through out hall, fighting and door slamming all night, men fighting in parking lot.

never gave me the wifi password even after asking

by long term guest in parking lot abandoned cars in lot roaches crawling around the whole room yuck couldn t

this property needs major upgrading and staff need to work on customer service and not be folding laundry all

do to renovation you had to get breakfast in the laundry/ice room and take it back to your room

in-edible, and on every floor the staff doors were propped open where you could see piles of laundry garbage

had to go get my own towels from downstairs in laundry room never came in to clean our room

pool area is dangerous and needs updating

bed was like a brick the pool was filthy and the laundry facility was by the pool all the lint was everywhere

as soon as we checked in and walked in our room, we smelled a foul smell like old wet laundry

need laundry room on-site

carpets old and dirty rooms out dated no laundry

definitely against commercial code), and being caught with a laundry cart right outside of the room, finger

that it did not have a laundry :(

no laundry bags on the room and the coffee maker did not work quite right.

do not clean the room at all and you must ask for clean laundry and for them to get your trash or they

no on site laundry.

breakfast was very good and the location was convenient

convenient guest laundry facilities - have a swim whilst you do the laundry

i enjoyed having the laundry service

laundry facilities and small indoor pool

was friendly, putting the washer and dryer in the pool area was a good idea so while doing laundry i could enjoy

and the laundry room was good and cheap

blankets on our beds cigarette ashes all over room in nonsmoking no laundry very dirty room staff walk by and

i wish they had a laundry on the property

huge easy parking lot, and a swimming pool

comfortable,tv had a better choice of channels than you'd expect,employees were very helpful, pool was nice for

not enough lighting in parking lot. and huge pot holes in the driveway.

and very very disrespectful and i don't understand why they had children of the workers in the laundry room

the bad for me was that the laundry exaust is facing the front of the property and the gas smell and partickes

american standard ) is just very low quality , and even if it was write on the hotel leaflet , no laundry service

that some of our clothes were stolen while i left it either spinning or on dryer at the hotel's laundry

kids were running around halls and very loud screaming. they did settle down around 9pm.

parking, staff not very friendly, hotel was disgusting - garbage and dirty laundry all over the halls, clearly

inside was a mess--cleaning carts & dirty laundry sitting out in the 1st floor

i had to go to the laundry to get clean sheets

them to her she handed him to the other gentleman on shift and she told him to put them in the laundry room

pool and the laundry facilities was out off order and the breakfast room in the morning was a complete disaster

wifi was good

decent size parking lot

easy parking near town on 40.

needs a lot of repairs, you get nothing in the room, not even coffee and the wifi was terrible

paint was peeling, parking lot was rough, older appliances

the gym the pool and the lobby where all kept up very well

only thing i did not like was the pool/ jacuzzi was outside and it was raining

the breakfast in the morning was better than most others

everyone was very friendly, beds were comfortable, rooms were clean. the kids loved he pool!

they are pet friendly but not real friendly. charged 75.00 for a pet fee. 50% of the room rate.

thanksgiving time. pool was ice cold. maybe 65* tops

pet friendly!

the room and beds were very comfortable , room clean and breakfast was good staff were good

and the room spelled like a pet have been in it before

back parking area was not lit because the street lamp was not working, the front area was lit

the convinency to everything and the fact that they were located next to a laundry facility where you could

a working laundry for guests is always a plus

was messy lots of construction items laying around and no laundry facility breakfast was

were stains on the bed cover, there was feces under the toilet seat, no laundry bag, cigarette ashes in the

nice room...nice staff..but they need a laundry and some breakfast items