staff was very friendly the place was spotless very comfortable the breakfast was good

i booked i was assuming there would be a typical hotel breakfast but actually received a coupon for breakfast

very clean room. staff was friendly and helpful. breakfast was good at restaurant.

they give you coupons for breakfast at the restaurant next door

the breakfast was a voucher for the hometown restaurant next door, it was great!!!

comfortable, heating worked well, easy access to chattanooga, friendly, easy parking

convenient parking, refrigerator in room.

get a wifi password and no answer when i called the front desk

only thing was didn't have much parking to park the boat. but we managed.

breakfast fantastic

the parking lot is small and the asphalt is very cracked and full of potholes

didn't like that the parking lot was so small

very little parking

check in was quick. parking lot was well lit.

dont get the room next to the laundry room

clean rooms, full breakfast, easy access to interstate

the pool was not properly maintained.

kitchen staff was not readily available on saturday

to covid, there is no hot breakfast (even though their website says they do), the pool and gym are closed

digital key is great update and breakfast was average

everything including the pool

parking spots were too small, the bed was as soft as the sidewalk

we did not eat the breakfast by choice but the options looked plentiful

very nice breakfast

laundry room could have used some chairs

had excuses that this would have to wait for the next day as nobody onsite knew how to use the laundry and the

i asked the front desk and was told they didn't have anymore because housekeeping didn't do laundry but wasn

we went down to housekeeping to get more towels and an older gentleman working hard in the laundry room was so

breakfast started later than i am used too

wifi was almost useless, even though there was a great wifi

they had a lift for him to use the pool

breakfast in bag only had muffin and water.

there was a cold bagel, bottled water, and a chewy granola bar in a brown paper bag

on the water and a bar and restaurant

one night over thanksgiving while passing through chattanooga so didn't have time to use the spa or fitness

hotel and the location is absolutely fantastic beautiful pool area

the spa experience was one of the best i've ever had

designed, i loved the art and many options for lunch dinner and rooftop pool and bar at the hotel

they didn't have room service available. that was a bit of a let down.

would love it to have usb s in the room for business. no laundry bag.

we didn t use the pool or gym so can t comment on that

heated pool was nice

the restaurants were near by, as will as the kids museum we walked along the river walk and across the river

small pool

room smelled like dirty laundry not fresh at all , water leak under sink and 2 cockroaches in kitchen

kids didn't get to swim and were very let down

good breakfast with a great staff that kept everything fresh up until close of breakfast hours which is

also the pool was colder than i expected but my kids loved it

pool was a little cold, but our kids didn t care. :)

laundry room on our floor

bar shut down at 10:00pm on a saturday night

isn’t a proper restaurant for meals other than breakfast, just a bar with a selection of bar food

a family was in the same time my family was, we expected it to be loud it's a pool full of kids

room service was wonderful

3/ room service we were there for two days and the rooms was checked for refills on before check-in 4:

fitness room was great with new equipment and a nice view over the city

like the cleanliness, the area, and the delicious breakfast

very modern and clean. great breakfast bar and happy hour wine and snacks.

very modern and clean. great breakfast bar and happy hour wine and snacks.

they also had washing and drying facilities at the hotel so you could do your own laundry

mold in bathroom and in laundry room

parking should be free and the wifi too,

the breakfast was really good also

the bar was closed saturday

everything.room is clean, bed is comfortable. there is a coin laundry too

laundry room is a plus, too, if you are going be a few days, or have kids

on, so the younger girls were a little loud and we had some issues with an impatient mom doing laundry

laundry room on premises and exercise facility plus swimming

nice laundry room was a plus

i like the pool and laundry facilities

nice to see staff whistling while they work (nod to laundry room)

indoor pool nice and warm, laundry machines are good

we had a king bed with a pull out couch for the kids

good sleep. nice room overall. extensive breakfast. very clean.

and the worst thing is no laundry machine in the hotel

the laundry drying machine was out of order

the bo has a neat little gym with treadmill and free weight

restaurant and bar is convenient and delicious

the staff was super nice, the bar was awesome, and our room was cool and clean

no breakfast no free wifi no free parking

the guest wifi was tricky to figure out and was slow.

kids loved the indoor pool

the bar and the room

i m not sure about the best solution but maybe considering guests family with kids and guests without family

large bedrooms with nice indoor swimming pool. free laundry machines.

the pool and hot tub are nice, as well as the fitness room, and the free laundry facilities

hotel, great views, free laundry room, secure parking, very nice staff

free laundry machine

great place to stay .. free laundry, good breakfast

should add a laundry and a little fitness are be good.

no laundry.

need more parking

booked a smoking room and were told there was no pet fee, the main reason we booked with them

i booked it was supposed to be a smoking room when we arrived there suddenly it was non smoking but it still

a bit expensive for the quality of the room. no laundry facilities.

i needed to use the guest laundry however this property does not have it

no breakfast and no laundry

breakfast was ok location was good quite rooms was clean and comfortable

bigger pool

i asked clerk if she could check the laundry just in case

wifi was ok

wifi did not work and night staff were clueless

there could have been more parking places but it was fine.

place is very nice great staff and the parking is safe loved very close to ruby falls and see seven

smell in room like mildew or wet laundry

he came about 10 mins later and explained that he was in the laundry room

was very nice and allowed me the early check in i needed for my work requirements

good parking ,

access from the highway and we were able to park our 38ft trailer and the pickup truck with no problem and the

had the room over the laundry room,the washer and dryer both need some work,when they started laundry sometime

laundry facilities. good breakfast. friendly and helpful staff

laundry room was right under our hotel room

lower laundry prices.

great breakfast, clean facility and dog friendly

wifi hardly worked when we were there and was a little disappointing as we all depend on it so much

pool not heated pool area not good for kids room pool is in echoes very loud

nothing how about not only an indoor pool but also an outdoor pool

breakfast to go was much appreciated and a great start to our day

room was very clean. facility exceeded expectations. kids loved indoor pool.

housekeeping staff was very noisy in the hallway transporting big bags of what we assumed to be laundry

as soon as we checked in and walked in our room, we smelled a foul smell like old wet laundry

carpets old and dirty rooms out dated no laundry

need laundry room on-site

definitely against commercial code), and being caught with a laundry cart right outside of the room, finger

that it did not have a laundry :(

do not clean the room at all and you must ask for clean laundry and for them to get your trash or they

no on site laundry.

no laundry bags on the room and the coffee maker did not work quite right.

availability and a pet friendly room ready

had to go get my own towels from downstairs in laundry room never came in to clean our room

this property needs major upgrading and staff need to work on customer service and not be folding laundry all

do to renovation you had to get breakfast in the laundry/ice room and take it back to your room

in-edible, and on every floor the staff doors were propped open where you could see piles of laundry garbage

a lot of parking

was friendly, putting the washer and dryer in the pool area was a good idea so while doing laundry i could enjoy

there was a lady who wanted to do so much laundry that the machines were taken two hours straight,

the pool shares the laundry area and is so humid the windows are fogged

i enjoyed having the laundry service

heated pool, coin laundry, great location, etc.

i wish they had a laundry on the property

blankets on our beds cigarette ashes all over room in nonsmoking no laundry very dirty room staff walk by and

huge easy parking lot, and a swimming pool

00 a pet

the pool not being able to be used

that some of our clothes were stolen while i left it either spinning or on dryer at the hotel's laundry

and very very disrespectful and i don't understand why they had children of the workers in the laundry room

the bad for me was that the laundry exaust is facing the front of the property and the gas smell and partickes

american standard ) is just very low quality , and even if it was write on the hotel leaflet , no laundry service

pet fee

parking, staff not very friendly, hotel was disgusting - garbage and dirty laundry all over the halls, clearly

laundry room was small work only one set of appliances

pool and the laundry facilities was out off order and the breakfast room in the morning was a complete disaster

them to her she handed him to the other gentleman on shift and she told him to put them in the laundry room

laundry piled outside of one of the rooms on the 3rd floor was still there in the am

did not do laundry that day so only one towel, room was not clean, roaches in drawers and walls

price and pet friendly were the determining factors.

was alot of men standing around the 2nd floor balcony watching the pool, that was so uncomfortable we took the

need more parking

the pool.

thursday morning when i woke up, there were cockroaches crawling on the kitchenette counter, the bathroom floor

the price was good and it had a kitchen but i had roaches

i found 5 cockroaches crawling in my room - from the bathroom, to the kitchenette counter and on the wall beside

there is also a laundry that was only $3 wash and dry which i really appreciated

wish they had a jacuzzi in the pool area

didn t like i was questioned if i was having a party because i had big thing of juices for my kids

the pool was a little cold but it was fine it was a cold day.

what i didn t like was that the kids above us stomped and ran in the room half the night and it seemed to be

of the room was acceptable but common spaces (hallways, hotel grounds, laundry room) lacked in cleanliness and

the staff is beyond accommodating, the room was immaculate. free laundry, a great gym.

had to keep going to the front desk for the following : no laundry bag in room no, do not disturb sign in room

access to laundry services was very helpful

free laundry was an unexpected surprise

laundry facility on site

room was large with lots of seating, good storage, and a full kitchen

pool was not open and we weren't made aware until we checked in

pool hours for the weekend were the only downfall with us trying to make time to see attractions

ev charger on-site

i m hoping it just got caught up in the laundry and stuck to the sheet

our kids loved the pool

clean and elegant. loved the full size appliances in the kitchen area of the room.

very friendly staff. good breakfast. nice pool. nice room.

pool was kinda dirty

also went to do laundry and sign says 24 hours but was closed

the indoor heated pool and laundry facility

the laundry room . online one washer and dryer for all the guests.

the housekeeping staff - when the issue was they didn't have enough towels - and i think the laundry machines

head not working properly, no water pressure, very small fitness room, small pool ran out of laundry detergent

on site laundry was helpful

was not advised in advance pet friendly included a charge and how much the charge would be

pool was closed and it didn't mention this on the website or when we checked in the staff didn't

parking at night pretty difficult it gets packed quick

the wifi was down for both nights we stayed. the air unit in the room would not blow cold air.

comfortable bed, clean bathroom, updated shower with nice shower head, and nice laundry facility

advertised breakfast, laundry, excercise room, ice , but was being remolded and did not have any of the mentioned

the reason i picked this hotel was for breakfast and laundry and neither of those things were available

it was absolutely gorgeous the pool was amazing! me and my family loved our stay there.

it is being remodeled so no breakfast so i brought my own.

slow wifi

order food and they didn't have what we ordered we had to get what they had in the kitchen something we didn't

on the first day of our vacation because the kitchen burnt bacon

bar and restaurant was clean

the pool and having the soda machine

of the extras like the availibility of laundry services and spacious rooms made this an awesome overnight

breakfast, happy hour, parking and laundry facilities

the breakfast a variety they even had a fountain drink dispensers and laundry facilities

free laundry, and a free happy hour with beer, wine, and snack food

friend who wasn t a guest had entry all night which was weird and i only knew bc i was doing laundry at the

no laundry bag in the closet

needs a bigger pet walking area. if possible.

pet fees way too high for a one night stand.

the kids were ecstatic that the hotel had a basketball for them to shoot some hoops (near the pool) for a few

the price, room soze, kitchen, that is was pet friendly, and the amazing customer service from the staff

place was not very clean old laundry was left in the hallway all day and night , the soap dispensers were empty

i was informed staff was short so cleanliness was not up to standards and laundry was behind

she was unable to access the laundry storage and so she called the housekeeping manager at home to get the code

nice if we needed anything he helped the lobby had games like a pool table 4 connect, jenga and a gym they are

high pet fees

laundry is cheap

i had asked for a room near the laundry, which i did get

being across from the laundry room & an exterior door. was busy & loud.

very clean and nice parking spots.

army wife traveling with 3 kids and i give this place 5 stars for the price

the wifi was acting a little funny but wasn t horrible.

set back from the hustle and bustle. the indoor pool was nice for the kids

then went back to kitchen and a girl came in and took over

lots of kids were staying there so it was a little loud!

is working , because a lot people are coming to stay for that reason - in door pool , and the kids love this

one of the dryers in the guest laundry didn t work and there was no sign saying it didn t work which lead

were no bags in the rooms for dirty laundry or extra trash bags even to put wet swim suits

super clean, spacious rooms. laundry facility!

no coffee openly available if kitchen is closed

the breakfast was altered to a omelet bar that was chef prepared

was put in a room across from the housekeeping /laundry room

loved the firepit, the laundry facilities, and the workout room

my room was directly across the hall from the laundry room

free breakfast and was told the breakfast you can purchase is not good; out of laundry supplies; entry card

wifi ,nice furniture,ice maker ,gym, laundry room and a good spot to sit on in and outside with a pool to cool

the laundry for the hotel was below us, and the guest laundry was next to us as well as the elevator

staff was very nice and helpful whenever i needed something extra (extra toilet paper, extra laundry bag,

that the bottom of my white socks were dark brown every night - the room was so humid that my laundry was damp

unhelpful rude receptionist. room was clean, but it smelled like stale wet laundry.

liked that it had a laundry room on my floor, dryer on high heat did not dry my small load on first try

not good sheets on bed not clean towels not clean no smoking room , smells marihuana inside the room need to

parking lot was very safe. nice pool for the kids . nice restaurant next to hotel

the kids loved the pool

they included breakfast items that the kids enjoyed as well

i was able to sit at the bar and unwind while my kids ordered a pizza at the in store restaurant

wasn't enough parking in my option.

paint was peeling, parking lot was rough, older appliances

absolutely no wifi

decent size parking lot

parking lot was being repaved but

this was billed as a non-smoking room, but it smelled like 14 people had been hot boxing camels for about a

weed smell through out hall, fighting and door slamming all night, men fighting in parking lot.

stayed flooded there was also several homeless people asleep in the stairwell and gathered in the parking lot

we didn't leave our room to look for pool or any of the amenities

pool

by long term guest in parking lot abandoned cars in lot roaches crawling around the whole room yuck couldn t

the hotel was clean with laundry, gym, and swimming pool options

plus they offer free laundry

pool, laundry, nice and modern

the hotel was clean with laundry, gym, and swimming pool options

breakfast is above average for hotel breakfast

microwave didn t work and the key to the laundry room door did not work

they're very clean apartment they have a full kitchen two stove tops eyes for cooking and a full size fridge

parking, no smoking rooms

arguing and wondering around the parking lot all hours of the night

not enough parking available. we had to park in the back and there was no lighting there.

great for pets

everything was great, the staff is friendly, and the room and pool are great also.

was good, has an indoor pool and gym, accepted pets (we were traveling long distance home move with our pet),

the indoor pool and the breakfast was my favorite part.

brand new hotel!! friendly staff. good breakfast...filling. free warm cookies at check-in!

they are pet friendly but not real friendly. charged 75.00 for a pet fee. 50% of the room rate.

everyone was very friendly, beds were comfortable, rooms were clean. the kids loved he pool!

the gym the pool and the lobby where all kept up very well

nice selection at breakfast

was messy lots of construction items laying around and no laundry facility breakfast was

the convinency to everything and the fact that they were located next to a laundry facility where you could

a working laundry for guests is always a plus

were stains on the bed cover, there was feces under the toilet seat, no laundry bag, cigarette ashes in the

nice room...nice staff..but they need a laundry and some breakfast items

a little and when i brought it to him he said oh those are stained and so i had to go to the coin laundry and

elevator wasn t working properly water wasn t hot enough the ice machine wasn t working parking lot not

need better breakfast

the toilet seat wasn't on properly. the water pressure wasn't good . the breakfast wasn't good.

pool deck people ,hot shower quiet, comfortable enjoying a d alot space . good price