the pool is too small and we could use it because there were too many people every time we approached

tournament close by and lots of kids in hotel breakfast sunday

was parking close to our room, the area was clean and so was the room

the room and not able to checking earlier also when i came back after 9pm not enough handicap parking spaces

everything was good and has great breakfast too

big rooms, with all the amenities needed, including a small kitchen laundry being done easily at the hotel,

floor do to negligence, german roaches, bedroom door doesn't latch, staff has horrible attitude, laundry room

laundry room and the check in and checking out process was easy

the wifi wouldn't let us

only thing that is stopping me from booking again is the wifi service

poor breakfast, and also they need quarter machine in the laundry room.

back laundry doors were always unlocked

laundry facility couldn't be used as the washing machines or dryers we defective and there was no

laundry facilities were broken

the staff was awful in the laundry machines did not work. it needs some serious updating.

only 1 washer and dryer in the whole building so for the 3 weeks i stayed i was only able to do laundry once

was a fair hotel that was clean, had a swimming pool, no restaurant or bar, laundry facilities, ok

overall, a pleasant stay; laundry was helpful; no fox news at breakfast

guest laundry was just ok, we are kind of picky about those

the dryer doesn't work for the laundry

was disappointed that there wasn't a laundry on the property for guests to usegreat

laundry self service, breakfast

plenty of parking spaces

wifi service

free wifi was useless,would not connect to my devices,when i asked for log in the front desk was unable

from the window, balcony, tasty breakfast, good location, free parking, spacy bathroom, lake, laundry, iron

guest laundry was superb

very clean hotel. convenient laundry room.

laundry facilities for guests and large size bed 24 hr coffee facilities and free access to

at 12am and the noise of the dryer was very annoying i had to go out and close the door of the laundry room

breakfast was superb. we get to do our laundry before packing to return back home.

- room 203 (above laundry, next to elevators and ice machine)

like usual with home2: large rooms and kitchen with microwave and large fridge.

we arrived early and staff accommodated us with early check in

heated pool with plenty of room for taking the sun

in house laundry facilities were great

they gave me the second floor first room on top of the laundry room and the elevator, so we could listen to

included breakfast, liked bike riding daily with complementary bikes also liked social hour and laundry facilities

of the dryers in the laundry room was broken and they didn't have any more quarters to sell me

pool cabanas, gym- bar and free breakfast

the pool for the kids is spectacular

ritz carlton golf resort is a beautiful property

pool is nice for both adults and kids

however, this is a bit of a hassle having to either wait for a shuttle at certain times or drive your own car

bed was too firm and uncomfortable, even the kids said so

nice laundry facilities

cleanliness of the property, room, pool, and laundry facility.

didn t have access to laundry facilities.

location just perfect. swimming pool and jacuzzi really well cared. very useful the laundry.

cool and cheap guest laundry. nice pool and picknick space. big room.

clean rooms, breakfast available, laundry onsite

it has coin laundry available

bag of laundry by stairs

laundry machine only takes quarters

plus a coin operated laundry

when we brought the dirty towels downstairs they made us take them into the laundry room

laundry facilities available

need change machine for laundry and vending machines

2 miserables towels in room, 2 coffee packets, the coffee maker was broken, no laundry bag

nice and cleand, laundry

information about the locations of laundry, fitness center, etc

nice pool and the little bistro was very handy

coffee in room good quality. hot tub and pool.

the jacuzzi and the pool area very nice and relaxing

small and low kids size toilet that was oddly angled to allow door clearance must have been an afterthought

a hilton member one should have priority they put me on the first floor infront of the laundry room and that

he checked the laundry room and behind the front desk

in the bathroom, loud noises outside our door; we finally figured out we were across from the laundry, and the

don t allow you to use an hdmi cable ( never had this issue in other hotels) and there s no laundry room

your room they told me at 10-3 they only did guess was 828 am they were going off then screaming kids in the

had a guest laundry but was a bit expensive

not the hotel s fault, but between all the construction materials laying around and the dirty laundry in the

lots of space to park and a laundry room for guests

the pool area was very nice and i liked the laundry facilities that were in the pool area

great room staff breakfast laundry pool location

breakfast was pointless as a perk. laundry could be open later.

laundry facilities need upgraded.

breakfast, dont offer breakfast if youre going to be tight about it

better for that otherwise room was nicely decorated, comfortable bed, large with a sitting area, kitchenette

room as small refrigerator, internet ,pool , bar and restaurant

the laundry was below of our room, so you can fill the movement

) and ev fast charging station, 3 laundry rooms with a washer+dryer each), an attached resturant and bar with

liked having laundry facilities on sight

apartment very comfortable and clean. good laundry.

own laundry for

bathroom, laundry, nice kitchen, comfortable king bed

wifi wasn't great in the main bedroom but really the overall impression of this place is so

really enjoyed the pool area, despite the 15 minute walk from our room

nice tennis courts and a small playground for kids

had a nice mini fridge and bar sink

laundry room is very convenient also

similar accommodation we have stayed there was no washing machine or dryer although there is a laundry room on

dryer did not work properly in the laundry room

good housekeeping pool hot breakfast room size kitchenette in room exercise room in-house laundry

my kids love the breakfast.

i liked that there was a guest laundry room.

not enough elevators strategically placed. laundry room at far end of hall it is a trek!

room size and room staff, pool area, gym & laundry

was one guest laundry all the way to the other end of hotel

kids friendly, good

were helpful and friendly, breakfast was delicious, convenient to have coin laundry available on site

pool was nice

clean and modern, the pool was lovely and a great view of the

i think they need to provide more breakfast options.

for us a convenient location with easy access and good parking

the laundry area was a +++++

also they have a complimentary laundry room with tv

clean room laundry breakfast staff was amazing

free laundry on site and all day coffee

and tidy and included a bar, free breakfast, restaurant, pool, games, cool outdoor patio, free laundry, and arm

the pool pump was broken

the gym was dirty. only one elevator worked. not very clear

however, unfortunately the staff put us in an adjoining room with a family with a baby and young kids who cried

pool was a little small but who goes to naples just for the pool :)

pool and spa small noise terrible gym small and not well equipped

laundry machines were 2 dollars each, i was thinking it would just be 1

quiet location. comfortable beds. helpful staff. laundry machines available.

check in was great! it was clean and comfy, the laundry room was clean and nice.

and if you need - laundry room in hotel

none of the machines work at the gym, bedding is poor quality, breakfast is worse (one choice of coffee and it

pool was nice and the kids liked that it was warmed water

charged me for room service that i didn t use or ask for and the air conditioning wouldn t cool the room

room service only for breakfast.

room service and the lady was very rude on the phone

so clean, wonderful staff and great shuttle to the beach with free beach chair and water.

laundry on site

laundry machine and

guest laundry needs to be better ventilated.

it's a small hotel but have all you might need - breakfast, pool, terrace to relax, laundry

during our stay laundry room unavailable but not a problem

there was a full kitchen to prepare food and all the laundry equipment required in as a self contained flat

having a washing machine and dryer was great, giving us chance to do some laundry mid trip

details such as free use of bikes and supplies in apartment such as complimentary laundry

), laundry in the room was very convenient absolutely nothing negative

kitchen furnished so

we enjoyed immediate service on our broken a/c and a late check out

the great relaxing pool was right across parking lot and we we re provided with beach chairs for our beach

stayed last night without ac with 5 little kids and no body answer the phone for maintenance and the internet

the pool was great for the kids, and there were many shady spots for the adults

golf course was beautiful but very

laundry in unit

the pool overlooks the sea, for us it s a must we take advantage of the bbq s

also the wifi was poor to 1990 s standards

kitchen equipped to a bare minimum, coffee machine not working, no umbrella shade for sunbeds at pool, snack

easy parking

morning, snacks during the day, hors d'oeuvres at 5:00 -7:00, dessert at 8:00-10:00, wine and bar access

the staff were unfailingly courteous and efficient especially the room cleaners, pool and room service staff

wifi didn't work

price, pool area too small, no room service for breakfast.

olivia & peter are top shelf ! keep up the great work!!

staff did not pick up dishes, trash and laundry left outside of rooms for two days.

didn t like loca tuition of room. next to laundry room and on balcony got exhaust from dryer.

the laundry facility is nice and payment is easy - by credit card

- guest laundry services were awful

free pool towels, coin op laundry, staff were very freindly

laundry facilities in basement with complimentary washing detergent

had to go through the parking lot and the laundry room to get to my room, and i had to use my phone torch to

free guest laundry

we have an infant, so having the kitchenette was very helpful (as was the free laundry room)

beach was right out the door and very private, pool area was active and fun with food and drinks, laundry

waitress at poolside bar was somewhat rude. pool bathroom wasn't always clean.

spa was fantastic

3 diff charges for room service

the staff at the beach bar are very nice.

no room service no meals eaten corona 19 precautions

laundry facilities are a plus, as are sunbeds and an umbrella

and a free and nicely equipped laundry room

also, they have an ice machine in the laundry room

great shower, very comfortable bed, laundry facility.

everything: location, space, bed, laundry/dryer

2 coin laundry machines + 2 dryers, complimentary detergent at reception

the laundry room is good and they provide quarters at reception for use in the machines

laundry where dirty inside from prev

the lack of mosquitos (loved it), the laundry room availability, the breakfast variety, the handicap chair

convenient breakfast and onsite laundry

we were charged for laundry cleaning which we never used

our kids rated this hotal the best on our trip to florida

as a suggestion i would like to have seen some sort of snack bar by the pool for the drainy days to stay there

we are going to comeback with my kids

out for sprinkler systems in parking lots for grass

they had laundry facilities and there was a kitchen in every room regardless of size

there's a great pool with a bar, a gym and a laundry for guests to use

laundry room was a nice surprise

clean, friendly staff, wonderful breakfast, laundry facilities, fitness room, snacks in the foyer-nice pool,

the free laundry helped so much and made our stay to help leave with clean clothes

easy connection to a golf course and a large spa centre

the gym is one of the best i've ever seen

grounds being mowed with noisy gas mowers while guests are trying to enjoy pool area

the beach service wasn t great but the pool had a great vibe and service

the pool was under construction, yes they let me know after i booked and there is no cancellation so

like that the tv was not working properly in the master bedroom also we had problems with the wifi

we love the suite room which has a tv room and a kitchenette

rented the studio which has a good area with 2 beds and kitchen appliances

is beautiful, becha and pool is extremely near and the beach restaurant is amazing

550 feet balcony pool view air conditioning private bathroom flat-screen tv coffee machine free wifi more max

only thing i would suggest to management is a laundry room where we could wash our clothes

the bar inside has decent food

the pool was warm and perfect size

michael who handled breakfast service as well as the bar was great

what once was a beautiful beach frong with ample parking & facilities, had been decimated by hurricane ian some

staff, especially josh at the pool

whist this is a 4* hotel, they charge 5* prices but there are no snacks with drinks in the bar unless you are

really friendly, good hotel for kids

loved the pool overlooking beach amazing views from our

we also loved to use the gym twice a day

first room we had was on the 2nd floor and we were right beside the laundry facility

lounge had bar and place to eat

breakfast,, nice bathroom

they close pool area early.the breakfast wasn't enough

hotel in bonita springs but fairly new, the receptionist was lovely and they had a lovely bar where you could

just wished they had served breakfast. laundry room- washer n dryer were nasty. needs cleaning.

i didn t feel safe on the third floor where the laundry is because people were coming out of the room with

at front desk no blankets or sheets for the sofa bed telephone and tv didn t work laundry detergent empty

laundry had 1 machine and it was used the whole night, quarters to operate but front desk had no

laundry way over priced and the change machine wouldn't accept any denomination of cash and no

was able to do laundry and utilize the workout room

the cost to do laundry

we was next door to the laundry room on the first floor

location, laundry, rooms space and the pool are very nice.

laundry facilities were nice. also, the reception staff was super nice.

and we used the laundry room which was clean

in the laundry room, only one of the two dryers worked during our two weeks there

machine broken directional signs to laundry room incorrect no laundry detergent in vending machine room phone

always had to ask for towels and wash cloths and had to wait until they came out of laundry

there s not much to chose from for the breakfast selection, & it costs $10 to do 1 load of laundry

pool is small and under trees, coffee is not good

the hotel was clean and the breakfast was great

great location to golf courses, beach and restaurants.

the swimming pool was cold.

we had a 3 night stay and did not need the noise of the parking lot

wish they had a laundry facility.

location decor, breakfast, staff,,,all excellent

the breakfast was very good, and it was regularly refilled with hot scrambled eggs and bacon in small

counter they are so good and funny they make my stay more comfortable room cleaness was great and breakfast was

had data charges because the wifi kept cutting out

parking is a mild issue

the rooms were very clean, the beds were comfortable and we were so happy they are pet friendly

seemed the wifi stopped working about 9-10 both nights we were there

pet friendly, clean, friendly staff, awesome adjoining restaurant/bar.

parking was a pain once the restaurant got busy but not too big of a problem.

smell of either the cleaning products or laundry soap were overwhelming and gave us sore throats and interrupted

the host was so friendly to help us with laundry - so greatful

breakfast was fresh and enjoyable, and the location was convenient for nearby shops and restaurants

kitchen towels would be better, instead of one

my kids loved that

no place to do your own laundry

beautiful setting, clean spacious room. comfortable bed. parking. nice amenities.

we had a decent stay but we are not impressed and will not stay again until kids are older

room smelled a little musty. pool chairs too low and hard.

it was really pretty had a nice hot tub and i did utilize the gym.

no computer room, laundry room costs high

will not come and wouldn t recommend to anyone with kids

group was waiting since 9:00 am for more eggs and at 9:20am the cook told her they close the kitchen at 9:30am

small kitchen for extended stays

equipped kitchen for folks staying for a while

was a laundry, along with games, books, so homey

laundry facilities

no sink in the kitchen was odd.

pool available thats well kept

received early check in

size rooms with comfortable beds, good facilities on site with bar, restaurants, shops and laundry

laundry facilities onsite

laundry room hot and only two washers and dryers

great location ud83dudc4c they also have a laundry facility, but it's

mentioning, you really should move to a system that uses room key cards to pay for things like laundry

bike and boat rental, spacious rooms, in unit washer and dryer, small kitchen space, a sense of security, and

nice 1 bedroom. helful staff. ample parking. great pool. rooftop area.

quick walk to the beach, great pool and easy to rent a boat to cruise around in

modern room with full kitchen.

loved the size of the room, hot breakfast buffet and having our own kitchen

loved the size of the room, hot breakfast buffet and having our own kitchen

there would be plenty of space if you were traveling with kids and wanted them to sleep on air mattresses in

kitchen came in handy and was fully stocked

brand new and very sanitary and clean we had back porch screened in laundry room everything you could need for

were extremely helpful, free use of laundry, free beach towels, a nice selection of books to borrow

around, broken chairs laying behind building, broken pipe outside kitchen window spewing dirty laundry water,

205 was beside the hotel laundry

what appeared to be a cleaning laundry bin was left out front and was unsightly

the wait staff at the pool bar could have had a better personality.

both times we ordered room service there were errors; but other than that the trip was perfect!

for our 10 year wedding anniversary but also enjoy some time there later in the day with the kids after school

we loved the quick check-in process. we loved the pool and water slides. we loved the food.

phone and wifi connection were not great.

left our laundry bag

wanted to do laundry but you had download an app to pay. so i wasn't about to do all that.

staff was amazing, from check in to needed help with the laundry and checking out

pool area could be made more comfortable and appealing, attractive!

nice room for 5 (kids included)

love the spaciouness of the rooms and having laundry is amazing, and the pool area and landscaping is top notch

the pools and grounds were great also

pools that were available nice and clean, 2 bedroom was plenty of space for 2 adults and 3 kids

to find out the pools closed at dusk and the sauna, steam room, big fire pit, game room, and kids crafting room

great wifi

only thing i would recommend is that when checking in, maybe inform people if doing laundry (on floor 2) that

room was perfect, some space to relax when the kids are sleeping

breakfast was awsome best lots of food to pick from location was good 30 minutes to beaches will

hour the evening before, snacks, wine, beer and cocktails were available and soft drinks for the kids

clean and comfortable. lovely staff. great breakfast

loved the animal show for the kids and the kareoke

hard trying to find a spot at the pool bc people leave towels and go to the beach

beach and pool

the spa

it was perfect for the kids

it would be nice if there were laundry facilities on-site

it would be nice to have laundry facilities on site

valet parking and lack of laundry machines

when i asked how much a particular drink was at the bar by the pool i was told she didn t know

very clean and had all amenities needed - kitchen supplies, beach chairs, towels and umbrella

no laundry room no room service no bubbles in hot tub

needed more servers at the pool area.

location and pool and staff. all amazing

the hotel is excellent, just could have a bigger gym.

again, the restaurant was a bit loud- especially with the live music - which was nice for kids, but not for

laundry machines were great

staff, beautiful views, cozy furnishings, well-equipped kitchen, lovely pool and allover great experience

friendly staff great views spa bathroom was fabulous pool was great

loved having a full kitchen and being able to walk to

the pool area and lobby is well kept

facilities like laundry open only at 9

are so helpful, restaurant is amazing, self service laundry, pool, gym all good

wifi quality outside the main building is very poor

room was quite large complete with kitchen and sitting area

weak wifi in the room, breakfast was not so great

were great kitchen fully stocked laundry in room front desk staff very accommodating beach was beautiful sugary

place has a great starter kit for a pot of coffee, salt, pepper, dish soap & a load of laundry

provides everything needed like laundry supplies, dish washer soap, all linens

laundry is not what you want to do when you pay a fortune for an oceanfront condo

the pool and hot tub were super nice

we were happy with the possibility of doing our laundry as we have been travelling for almost 2

liked the amount of room it had for the kids & grandkids

not the fault of the resort by any means, but couldn't take the kids to beach and defeated the purpose of a

beach toys available for kids - no need to bring your own shovel, basket or whatever :) 4 gas grills available

we like the beach,the proximity to restaurants,close to shopping and a nice pool for the kids

laundry facilities on only two floors out of 12 (not on our floor), fine sand everywhere (broom and

laundry on site which made it easy to bring home clean clothes

the laundry room needs a major upgrade

laundry facilities came in handy

their laundry facility was a little better

i liked that there was a laundry room for guests, since i stayed there for two weeks

beach was perfection and the wifi worked like a dream

nice pool, loved the beach playground for my kids

pool was nice and clean

need more updates in bathrooms and kitchen

walking to the resort to do laundry

good laundry facilities

music from bar was really good

kitchen area in the suites are small but that is my only complain

pool was also closed at 5pm on a friday night for cleaning

the laundry wasn't covered both pools are small not good for social distance.

everything you needed was there except laundry

no laundry room

pool area nice and clean with good amount of shade areas

everything ! pool

great location with nice porch, pool, laundry

laundry facilities were available and efficient, along with complimentary detergent and softener

location, restaurant and bar and rooms are remodeled

wish the pool stayed open later, at least for adults after 9pm

standard room and it was super cute, with a nice bed , modern , recently renovated and with small kitchenette

beautiful- on top floor what a view of beach breakfasts varied and tasty parking free guest laundry very

our room was very quiet even being near the elevator, laundry room and vending machines

the pool area was also a good size (pool goes from 3 feet-6 feet) and had lounge chairs all around it

great parking

is beautiful and has everything you would need for a perfect vacation, like a beautiful beach, a pool, rooms

laundry was out of order, we stayed 5 nights so not being able to do laundry at the hotel was a

the beds were very comfortable, there were laundry facilities right down the hall from my room and they were

the laundry room definitely needs more machines

laundry room was broken (staff was accommodating and tried to fix it)

their are no cameras in any of the hallways or around the building laundry room not in order breakfast way