no amenities, dirty laundry room where they washed our sheets

on the beds that were stained an the main bed cover on 1 bed had cigarettes ashes on it in a non smoking room

clean, well lit parking lot

the access of hwy 80/ parking was perfect!

i arrived there was a fight taking place in the parking lot and my kids had to witness it, sadly the man had

host was very kind and accommodating to give me a main floor room with no extra charge as i had a pet with me

people , nice rooms(no bedbugs), pet friendly, great location

you're charging pet fees than give us a room a dog didn't destroy

were supposed to have free wifi for guests, but i tried several times to get on it and it kept dropping before

i checked into a non smoking room that smelled like smoke, the towels and bedding smelled funky.

the night we arrived, there were a lot of folks gathering and walking around in the parking lot making lots of

in the trash cans, the toilet did not flush, there was only two pillows for 2 queen beds, the parking lot spots

did not like that my car was not visible from my room as there was no parking lot at the back side

cold room, pet friendly. nice lady who helped us at the desk.

harassed in parking lot first night and having someone trying to follow me to my room when i took my dog out

i called the office that evening i was told i could exchange them in the morning at 10am when the laundry/

of the bed and how clean it was inside the rooms and the fact that they gave you an in house laundry facilities

the free pet friendly and laundry

that the rooms were clean and spacious and that they gave options for smoking and non smoking

let me do a early check in unless i went with a raised price and not be able to use my reservation which was

although the staff were friendly, the breakfast wasn't the best. it was a bag breakfast.

and there was hair in the shower, but other than that the breakfast was

the breakfast wasn't the same as before covid, but they offered fruit, hot jimmy dean sausage, egg, and

many breakfast options, including hot sausage, egg, and cheese biscuits, yogurt, granola bars, pop tarts

indoor pool & hot tub.

the place was clean and it had a lot of amenities (gym, business center, laundry, pool, even an outdoor grill

there is also a coin laundry, meeting room, and a gym on the property

to see if u are staying over sometimes, otherwise no complaints besides the guest laundry room not being operable

room was comfortable and clean staff was polite and helpful and they had a laundry room and bbq gills for the

breakfast would be better if scrambled eggs were serve, more selection

cleanliness and breakfast (for the kids)

at the front desk for the entire hotel no a/c in lobby or eating area, was 87 degrees at 9am fir breakfast

lovely staff clean rooms good breakfast

elevators were broken, room was switched, pool key could not be located, several items in the room did not work

downside was there was no laundry bag and the pool was down, but all pools in the area were down

breakfast was great. i was glad there was a laundry facility.

parking lots were full of trash

competent staff and cleanliness of hotel property and they served a hot breakfast

it was ok- understandable because of covid but sure miss the hot breakfast.

quiet, clean, free laundry for guests. pizza on thursday!

cleaness work out room laundry room

i also love that the laundry is free

love the size of the room, the full size fridge but the free laundry well it sells itself!!

location was excellent. self contained and laundry facilities provided.

didn t have a dirty laundry bag in my room.

it was clean, spacious suites with a laundry room at the end of the hall.

don't know the kitchen worker took the food away early

dont really have an answer everthing from the room to the customer service and breakfast was on

not eat breakfast and the bed and pillows were to hard for me but other than that it was nice

very clean, friendly staff, great pool and breakfast

pool being remodel and the garden are ruff

very comfortable, love the kitchen.

slow wifi

pool was closed due to not being cleaned.

the pool was tiny.

comfy beds, clean bathrooms, good breakfast

also the pool was really small

the pool was closed our entire stay

breakfast not to good

breakfast was hot and there were several choices of hot and cold offerings

location was a bit of a challenge to find through parking lots behind other businesses, but once i found it that

hubby liked the pool

the pool area was so warm just like like it

clean room and good breakfast

easy parking. nice room. good breakfast. friendly staff. good value. good location.

no out door pool

bed was comfortable and room was spacious

breakfast was standard holiday inn express

small parking lot.

the breakfast was great for our needs

indoor pool for my 2 9 year olds and a 2 year old

the pool being indoors

we did not purchase the breakfast. i felt it was way overpriced.

the sprinklers in the pool were not on.

inside bar and relaxing area was a bit too bright

an unexpected and welcome relief to find a laundry room is included with the stay

has a heated pool for the kiddos

pleasing, friendly staff, extremely clean with a great outdoor seating area and a wonderful breakfast

pool was stuffy needed windows to be opened due to it being a indoor pool and its summer time right

the breakfast

no laundry bag. bathtub drain tap was not fixed

no guest laundry

staff was wonderful breakfast was wonderful the lady hosting breakfast was wonderful as well

breakfast was good

the indoor pool was really nice, the ladders to get in and out were a bear for this older lady

the breakfast wasn?t so great, powdered eggs and sausage was not good

the breakfast was delicious and had a huge variety of freshly cooked food to choose from.

pool was open and packed with kids but they can't do breakfast

the room was clean and they had offered a decent breakfast. coffee very good.

very clean and friendly staff. good breakfast.

parking

not having a swimming pool .

swimming pool

also, the parking lot and entrance to hotel is somewhat awkward to get into

the breakfast

the pool area did leave a lot to be desired but the kids swam regardless

we canceled this reservation but no where in their pet policy did it state no cats, i specifically booked a

was closed for repairs, not a deal breaker but would have been nice to have at the time with my kids

the bed was nice and firm. the breakfast & staff were great!

the friendliness of the staff and how clean the room was and the breakfast .

the room was comfortable and roomy. the pool was wonderful.

we liked the bar in lobby and our room was very nice.

the bar in the lobby is perfect for treating yourself to a nightcap without having to leave the hotel

their were kids above us running back and forth

nice and super clean. bar tender is great, she is the main reason we returned

were only smoking rooms left when i booked, and the room smelled like a stale ashtray

only room left was a smoking room... but that wasn t the motel s fault.

they had flooded, only smoking rooms available

the bed sheets had cigarette burns (non smoking room) and unknown stains

i much prefer a completely non-smoking establishment.

the tv was fine and the parking was also fine

is a two story property with lots of parking

i booked a non-smoking room (the price is irrelevant), but upon arrival, the manager said that only smoking

bed was broken the mattress dipped in the middle got a smoking room with no ash tray also the couch was dirty

staff, smooth checkin, comfortable, free wifi, clean, quiet

room was located across from the outside laundry facilities and the ice machine

the dont have breakfast like the site said they did

there was no breakfast as advertised due to covid and no coffee pot in room

clean a smokers room many motels treat smoking rooms with poor service at best

free breakfast and coffee machine in your room

from the office to the parking lot to the room itself

room and kitchenette were not expected, cleaner than i thought it would be for price and location

plus the kitchen had a stove, microwave, and minifridge

there was nothing hot for breakfast.

breakfast options were pasty or cereal but for $50 i wasn't even expecting breakfast

breakfast was simple and the waffle machine was not working.

shower, called about pet policy and they jacked up price for pets saying they didn't except them when we

pet rate

pulled sheets and let laundry know and get home hours later and see a charge on my card for $50 and was told

were really looking forward to the hot tub to relax and enjoy the beautiful pool sitting area but it never warmed

tv and wifi all reliable working condition, staff very pleasant

the wifi didn't work, the tv which should be connected to wifi didn't work

wifi not working

it s just a nasty place not clean at all people smoking dope all around parking lot

friendly staff pet friendly

sheets weren t too clean. breakfast was non-existent. the wifi didn t always work.

the pool was nice

was not told there was no access to the pool

of people drinking in the parking lot that were not staying there

charge $20 per pet and it had to be in cash! not heat or hot water ! room was not very clean

* parking outside area construction

was beside the kitchen, refrigerator made loud rattling noise and i have been overcharged and still trying to

just from pulling up in the parking lot, you can tell this is not a good place

the one laundry dryer doesn't dry, costing more money to try to dry, but it never does

i used the guests' laundry facilities which was a nice option to have available

the pool didn't have to much chlorine in it.

wished the breakfast area was open with more breakfast options but with covid still going on i completely

hard to find parking

they need to fix the dryer it took two in half hours to dry my laundry and it still wasn't fully u let them

the customer laundry room did not work

ground floor room (102) was opposite laundry room which made for noisy morning wake up!

the pool is closed

there was no wifi or tv working in my room

would have been nice to have eggs and meat for breakfast

we had $500 of property stolen in parking lot

very impressed with how clean it was - room, pool area, fitness center, breakfast area

parking lot needs a lot of work

the parking lot, is very clean, well lite, the lobby, spotless, as well as room, breakfast area and employees

the only thing if i had not to like something was, there were no grits on the breakfast bar besides that

inside pool

pool was not available to use

looked like the previous owner had stopped investing a long time ago in a/c maintenance and the pool

the breakfast provided was only eggs and oatmeal and kids were allowed to run the halls at 2am and nobody

i liked how the laundry and gym were free and you didn t have to pay to use it

free laundry services

only complaints, conditioner bottle was empty in shower and the laundry room was nasty

the laundry room is free which is a plus

fitness center looked well equipped, the laundry room was clean, conference rooms were spacious

it was loud all night with someone banging around in the laundry room

the staff was helpful. it has a laundry room. the breakfast was good.

clean,the room was a nice size great walk in shower bed was comfortable no bad smells guest laundry service

only thing i wish was there was laundry on every floor

way to get into parking area

hallway was gross (thank goodness it was clean in the room) coffee was not hot, garbage can in kitchen too

the kitchen breaker was turned off

breakfast was good, and i liked the if kitchenette (great for heating up dinner leftovers late at night

was great now for what i paid it could ve been better cleaned, more tidy, and the breakfast that didn

nothing really just something better for the breakfast. but like i said i understand why ...

which presented a problem as we needed to do laundry at least twice while we were there due to the baseball

laundry facilities, no breakfast served even though we were told breakfast was from 6-9am, muffins

no laundry facilities

pricey, breakfast fair, slow wifi

pool, wifi, peaceful, & very chill

there is dirt everywhere from the ice machine to the laundry

laundry room

didn't come by everyday , they still dont serve breakfast and you can't do laundry still everything still

we did not need a lot of amenities with respect to laundry facilities, fitness room, a restaurant on the premises

no viable laundry

loved it had a laundry area

were a little confusing - the ice/vending/laundry rooms were locked up with the machines moved outside

laundry machine/dryer inoperable, drink machines not working, pool nasty and unkept they also

mom was doing laundry while i was at work

'laundry' was an old washer and dryer that were outside

live here at hotel and i pay a little over 1000$ a month for rent,,but if i need towels,,or do my laundry at

also, please add laundry detergent in vending machine that is next to watshers

an we was in a no smoking area

it was a pet friendly hotel.

decent parking

they dont have a laundry room for guest..

parking lot full of potholes;

there were people hanging out in the parking lot and before i could check in the police were circling the

no room service for 3 days

there were broken down cars on jacks and blocks in the parking lot

no dirty laundry bags available

semi parking

was hoping the pool and jacuzzi would be ready but they weren't, and it's understandable with covid-19

pool wasn t clean

not a lot of space for the parking in the back

called me 30 mins later saying that the guy changed the room and it still ended up being a non smoking when i

there was adequate parking near our room, which was important as both my husband and i are disabled and we used

parking lot is falling apart literally

dirty floors bugs on floor room smells loud and anxious people in the parking lot

parking

the breakfast was good.

same breakfast every day gets old when you stay there for a week

the breakfast was nothing great but everything was clean and well kept

pool & pool area cld be improved some.

they had a huge fridge and there was a place downstairs to bbq and a pool

there was police in the parking lot when i went out there and a big drunk looking guy next door

we got a non smoking room and the bedspread had burn marks all over it

uncomfortable hard room with mildew smell parking lot terrible and doesn't look like safe area at

i liked the valet parking.

there was an undisclosed pet fee

laundry facility available. frozen endless staff.

parking - we got to hotel late and had to park a long distance from our room

we had to park in the fire lane. we didn t check in until 1am and there was not any parking.

was a great stay the only problem had a son in wheelchair and no handicap parking associates will be parked on

parking crowded

laundry facility availability

free laundry was an added bonus

like calling the room, cell #, text, or something to remind them that their laundry is complete

the laundry facility availability

i had an awesome room with a kitchenette. was not expecting that

delicious, the large rooms with 2 tvs and a couch, my room was conveniently by the elevators and laundry

laundry facilities could ve been cleaner

to local family and our usual places of interest; the cleanliness of the lobby, breakfast area, laundry

room location that was at the wall of the laundry room where someone was washing clothes till around 2am that

kind people at the front desk, also the laundrylady helped me out

were next to the laundry room for the hotel

low water pressure even at 0530. slow elevator and limited parking in front of hotel.

very comfortable bed, nice room, breakfast buffet good (even had eggs, sausage, bisquets, fruit, yogurt, waffles

understand due to covid no breakfast but bw breakfast is why i pick bw - and pool was closed while other hotels

kids left alone to party until 3 am in the room next door

very comfortable and had personal laundry facilities available.

fun seeing kids and puppies meet one another and become instant friends

pool was the reason we picked the hotel.

it was clean, friendly staff, nice bar and great parking

because of the large occupancy, parking was a bit of a challenge.

pool had too many chemicals, my grandson eyes burned alot he cried and very red.

shower facet was a little tricky to operate and the pool was a little chilly

room and pool areas were super clean

no hot breakfast, due to covid-19

the staff was very polite and helpful. my kids loved the indoor pool.

i checked in, got to my room, after making my way thru a maze of laundry carts and piles of linens outside the

not close the drapes in the room to block out the light from the parking lot

wish pool had been open

the fact that the whirlpool wasn't working

the bar closes at 10

he checked us in efficiently and helped me a lot with getting laundry done

onsite laundry is convenient

more handicapped parking

i took my kids for spring break

a huge game place right down the street for the kids and lots of other restaurants around it

the ac didn t hardly work, says no smoking but the room smelled awful of smoke, tried using the laundry to

the 'breakfast' was nothing to write home about but that wasn't why i stayed there anyway..

location and parking was great

check in was fast and easy. room was great. breakfast was very very good.

too much extra charge for pets especially on a higher than average room rate to begin with

easy access off the loop. laundry facility. good parking

what the room actually looked like and the smoke detector did not work nor did the burners on the kitchenette

like that the property had a kitchen to cook my food, and a full sized fridge to store my food

our check in notified the staff that refrigerator didn t work, sink was stopped up in kitchen in bathroom just

the wifi you pay for if you want it to be good service

i requested a non smoking room but was given a smoking room

clean with her event accommodating us by putting us on ground floor to make it easier with our pet

i love that hotell had a clean pool patio and nice bar

the bar closes at

the rooms were very nice and comfortable. the indoor pool was great for the kids.

we had the whole swimming pool and jacuzzi to ourselves

a little crowded in the seating areas inside and out. not great for kids.

laundry needs to be fully dried before removing from dey.

the best thing about it is the kitchen area during the stay on the desk area while you're working

$1 washing machines by gym and indoor

the kitchen to the bathroom was excellent

the breakfast was delicious, too