non smoking room still smelled like smoke

great for a family, room for kids to play

wifi

smell of smoke everywhere and cigarette butts all over parking lot and entrance

clean. comfortable. new. breakfast.

the laundry area has no soap, one washer and one dryer.

laundry prices when kinda high

cleanliness, breakfast was wonderful, clean sheets and towels

location and had truck parking

i also was disappointing about no pool or a good breakfast

smelled like mildew or mole lobby not clean air not working properly in room enter hotel smelling laundry had

we tried to use the pool but it was full of people that didn t even stay there

lobby is beautiful, and pool area was lovely

breakfast is always great

excellent price, comfortable and roomy. facilities were clean and pool was spot on.

breakfast, late night fresh hot chocolate chip cookies, staffs, and housekeeping. respect.

the breakfast was good

breakfast was good

staff friendliness, cleanliness, breakfast

the staff were very courteous and the breakfast was great

only thing i did not like was no indoor pool

were under construction the parking lot was a mess it was hard to get in-and-out the pool was close limited

facility was under renovation and the pool was closed

breakfast had a good variety of food

pool wasn t open

entire 5th floor smelled like strong mildew or soured laundry

the pool area did not have good lighting and could use an update

pool was open or the hot tub or the gym

the pool was chilly to be an indoor pool. but of course the kids didn't care

i liked how clean the room was. the parking was very good as well.

the parking lot was well kept and well lit

cleaning, good breakfast . friendly staff .i give 5 stars ud83cudf1f

i stayed in a a clean and comfortable king room with spa tub, loved it

luckliy we have a teenage to watch over the 2 younger kids

front desk had free snacks and cookies for the kids

toilet had thick dust on it, had to clean it before we could use it, entire room smelled like pet urine when

room wasn t cleaned very well, got a non smoking room and the sheets had cigarette burns.

parking

it was a non-smoking room but the room smell like

the rooms was nice. they had smoking rooms available.

the breakfast was really good.

in other rooms were noisy after 10 pm pet fees are ridiculous and not posted where you make your reservation

clean rooms friendly staff awesome pool

they didn't have the belgian waffle for breakfast and they're closing the breakfast down

folks smoking weed outside of the door

laundry costs $4

i enjoyed having on site laundry and work out area

i was glad they had a laundry room and the security seemed to be good with door locks and

the laundry room has an app that gave a free $5 for signing up

laundry room and the fridgerator in the room.

we had to pay to do laundry 3 dollars for the washing machine and 3 dollars for the dryer but they work very

couldn't connect to the laundry room and the hotel wifi signal was not very good

to provide our own coffee and there were no kitchen utensils , possibly due to the fact that we had booked at

had a small kitchen, living room, bathroom, and a bedroom

the kitchen had absolutely nothing to cook with

pet friendly, but no area for your pet to go. it was a big parking lot.

6 is notoriously pet friendly, and this hotel is pet friendly (i was traveling with a service dog) hotel is

the parking lot was littered

no charge for pets was very nice, the reason it was chosen

pet friendly, but no area for your pet to go. it was a big parking lot.

the door again & told us to either sit in the chairs or sit outside because they needed the laundry

$70 a nite & no snack or drink machine works,nor does the wifi or cheap universal remote for television 2

pet friendly advertised but all concrete in every

no wifi

wifi

laundry sparse

personable staff. laundry on premises. breakfast included.

i showed it to housekeeping and they blamed it on staff doing laundry but i believe housekeeping should have

a real bonus was the availability of laundry facilities - after a week of travelling we were able to get a

hotel was really nice, the furniture was modern, the carpet was clean, and there were laundry facilities

breakfast is good, and offers laundry facilities, and close to shops and gas station

didn t like been near laundry room on the end

a little noisy, but i suspect pet rooms are near the laundry, etc. on purpose.

its quiet, and they have a guest laundry room

i decided after to go check out the guest laundry which was a disaster

laundryroom

the swimming pool but it was closed

non-smoking room, cable, wifi, coffee pot and i got my wynham points

the tv remote control didn't work well. they didn't serve breakfast like they said they would.

property was dirty, the room smelt awful even though i asked for a non smoking room

more snacks and laundry room needed i like it here

i was told pool and fitness center had been closed for several weeks and there were no public laundry facilities

nice pool area and surrounding area early check in

breakfast had a nice variety

rented 2 non-smoking rooms and one of them noticeably smelled like smoke

no laundry. pool water dirty (green) back door card reader broken door open to public

room were smelly , it has roaches , ants and swirky beds , the laundry smells

about an hour or so later a very sweet laundry attendant knocked on my door and handed me extra towels and

laundry facilities, construction in process, no maid service unless asked for

its a nice peaceful hotel, therea ? ? s breakfast wifi and very clean and nice people here

beautifully decorated hotel, nice rooms, very helpful staff, ample parking and great location.

i had to order off the kids menu and it was expensive

great location, easy, free parking- comfy rooms

it has beautiful, clean rooms, a parking garage, and the employees are especially hospitable.

spacious rooms. very clean. many amenities. restaurant and bar are great. very nice pool.

the was nice and clean. the breakfast was good.

breakfast and service(pool was closed) vimy next visit to shelby nc will be with the marriott fairfield

parking lot should be better lit up at night

friendly staff, extremely clean hotel from the parking lot to the lobby to the elevators to the rooms

it wasn t as clean . it had an ant problem . also the wifi was down .

wifi service repeatedly went off line

wifi slow

room service likes to just walk in your room so keep that latch on there

breakfast could be a little better

hot breakfast and wifi included

place felt very clean and the laundry and ice / water area was useful

the only reason i paid was bc my teenage kids assumed it was complimentary and started on it and the worker

i love the pool area! nice and classy!

enjoyed the roof top bar and great

very new and modern looking. the pool was nice and the rooms were spacious.

the laundry room never worked

loud kids and laundry out of service and takes your money.

and the laundry room really comes in handy

bloody pass on laundry room

it had a kitchenette and a place to do laundry.

laundry room had only 1 washer and dryer

beds comfy pool and outdoor area was nice gym and laundry were good

no laundry supplies or caffeine in the canteen

i was refused linens &; not once asked if i needed any supplies i think regardless if pool area is closed,the

everything was great. they even allowed us an early check in.

only frustration was the laundry had one washer and one dryer

wifi was weak

the bed and wifi the location was great.

the pool was closed

there were no breakfast

they are understanding and very good with kids you can tell its a place for familys

our room was large, with a queen bed, pull out couch, and kitchen

late check out was ok

not aware that the room was actually a small suite with a kitchenette

the suite had everything from a fireplace to a fully equipped kitchen

size of my room, laundry facilities, lounge area. staff was friendly and helpful.

to the third floor meant we couldn t use the laundry facilities (we were here for a sports tournament)

it was wonderful to have a laundry area

clean enough hallways, elevators or public laundry room

parking was easy

there was bright light from the parking lot

there was also no internet, wifi or cable available, but the surrounding areas - restaurants & other hotels

very clean, comfortable beds, great breakfast.

parking was tight

indoor pool was perfect winter fun for the kiddos

base and spattered shade ( i left a note for housekeeping, but it was never cleaned ); and the laundry facility

the pictures of the place online look great compared to actually pulling in the parking lot

i even paid $20 extra for early check in

also, i was charged $15 per pet which was not disclosed on the booking website

not much of anything actually. no smoking room had burn holes in linens!

we were put in the very back of the property next to the walk way and the laundry room

breakfast. very limited.

breakfast was only thing subpar,

the room was non-smoking, but everything we returned home with still smelled like old smoke from the room

non-smoking room smelled like an ashtray

forgot to pack our laundry bag, a plastic bag for dirty laundry would be nice

the rooms are a great especially for the budget and they are very pet friendly

the wifi was sufficient for our overnight

location was fine, selection at breakfast was spartan

very, very poor picture, filthy dirty old furniture, unfriendly staff in particular front desk, wifi extremely

but for using the laundry machine, they gotta have enough coin to exchange

everything-nice laundry area, great complimentary coffee & condiments

pool was closed, had to go to the hampton to use theirs, which was one of the reasons for booking

we had a night out without the kids and we really enjoyed ourselves at the bar and outside patio by the fire

they have a pool, small gym, and fire pit

warmly orange-infused water upon arrival on-site laundry, fitness center, breakfast, clean comfortable room,

i wish i'd had time to enjoy the pool - but the outdoor seating was lovely and such a nice touch

warmly orange-infused water upon arrival on-site laundry, fitness center, breakfast, clean comfortable room,

the availability of a kitchen with a full size refrigerator and cooktop.

good for family with kids.

guy was doing body work on his car in parking lot - installing new fender

3) there were no cups, saucers, plates or silverware in the room, though the kitchen was ready to use

i had to do laundry and was astounded at the cost

there weren't any umbrellas at the pool.

truck parking, bed to sleep in.

management was rude to my guests that i bought to enjoy the pool with me, and they tried to tell me that the

the hotel has a small fitness room and a pool

the washer and dryer were out of service, so no way to do laundry

clean room and great breakfast. thank you

the lack of a breakfast buffet was a bummer, but that's not their fault. stupid covid.

the breakfast

good hot water showers, clean rooms, roomy parking lot, and safe facility

room size was great. bed was comfortable. laundry was great.

laundry was great

pool was nice and clean and the room was clean and comfortable

nice and clean but i spent my whole saturday in my room because they closed the pool

the pool was closed

this hotel is top notch!!! staff is always friendly. breakfast is great!!! a full breakfast.

was neat and colorful i think their was a pet odor from a previous traveler over all condition was good hotel

i had a non-smoking room but could smell the marijuana in my room from the other guests

my daughter loved the pool

be nice if the hotel had a no smoking policy around the outside perimeter