paid wifi didn't work

have a pet friendly but they are not pet friendly they did not wanna give me a refund so i paid a room

weed smell and police in the parking lot half the night

while leaving room i saw a small cockroach in the kitchenette sink

i loved the price and also the the little kitchen

room we were in was right next to the gym and across from the elevator and we could hear people coming and going

the staff xavier and jennifer. and breakfast was good.

i didn't like the fact we couldn't eat breakfast because of the covid-19.

we had to leave before breakfast started. i cannot rate the breakfast.

location close 2 shopping, family in area and the amenties-breaksfast, pool and room size with a frig

onsite laundry facility was substandard

the availability of the laundry facilities is incredibly helpful

no laundry detergent

laundry needs to be inspected a little closer

stairs and laundry room area on the east side of the building is incredibly hot and humid

laundry room was disgusting

hotel's laundry and linen room, directly across the hall from our room, had the door open

receptionist helped us with the laundry room that was broken and addisted us so that we could have cleaned

i wasn't feeling well so unfortunately i did not get a chance to eat the breakfast

no indoor pool

couldn t wash clothes because laundry room closed

the parking

friendly staff, clean rooms and excellent breakfast!

staff was super friendly, and the breakfast was fantastic!

comfy bed, great breakfast and friendly staff

also ordered express laundry and person who picked up my shirt seemed very put out by

room service and hospitality

in room didn t work -wifi didn t work -only one elevator in use

comfortable lobby sitting, bar and restaurant

didn't offer free breakfast

staff, laundry room was clean

there was no laundry soap available at the desk and the clerk was rude once again

when i went out to my car people were in the parking lot working on their vehicles'like mechanical work

the pool is closed ud83dude2a

when we left the next morning the floor smelled of smoke even though it was a non-smoking floor

another guest was drying his laundry on the stairway guard rail

breakfast horrible

breakfast must be eaten in the dining area

the parking access and people hanging around for extended periods of time in parking lot.

breakfast was good .

nasty attitudes dirty laundry

many visitors taking up front row parking( by rooms)them hanging out all night (weekend)

staff is very friendly and quick. check in was simple and fast. plenty of parking

room and i said no because i don't smoke as well on my when i did my reservation i also got a non-smoking room

was booked into a smoking room, the room was dirty

put me in a smoking room and i booked a non smoking

no coffee maker in room and i had booked a smoking room and didn't receive one

smoking marajuana inside the rooms

wifi!! clean floors. clean bathroom!

the wifi sucks here but overall great stay and the staff is very accommodating.

was nasty people hanging out side selling drugs they lie about breakfast they lied about a guest laundry room

paid for a non-smoking room with a king sized bed and when i got to the hotel i was told that what i paid for

no breakfast and no pool and bed was hard and room had a smell to it.

sink clogged, by noisy hwy, no breakfast, coffee was like water.

it said free breakfast and coffee never had any of those things

the shape of the hotel. the gated laundry

i appreciate the fact their was a laundry mat, inside the hotel complex

it besides saying my bank probably just took it the room was pleasant but we were next to the laundry room where

laundry facility open 24 hours a day, prompt maid service daily, and frequent

broken bed, tv didn t work, laundry facility not working

night a couple ague on the hallway at 02:00, they had one section of parking lot closed for cars, so they park

have non-smoking rooms that do not smell like smoke or an attempt to hide it

the cleanest and right when we got there with our kids, there was a bag just laying around in the parking lot

the only thing that upset me was the young guy saw that we were smokers told us the rules of no smoking

pregnant wife & i walked in and walked out due to stale cigarette smoke in the non smoking rooms

bar was great

location was great, the facility was clean, the staff was friendly and helpful, and the breakfast was very good

real silverware at breakfast

food was good at rooftop and breakfast

awesome bar on top of hotel. the hotel had clean rooms; the staff were helpful.

2 issues, the guest laundry needs serious attention, the washing machine will not take quarters easily, and the

no laundry soda machine didn't work homeless ppl wondering around guy sleep at front desk

only one laundry machine

guest laundry and vending machines are outrageously expensive

maintenance on laundry room, bathrooms, and cleaning

pool and laundry was closed

sketchy people walking around in the parking lot all night

the breakfast good

people smoking pot outside door and smelled in

refrigerator was broken, the breakfast was okay

the washing machine in the laundry room is a joke

parking was good

bad parking

properties unsecured. strangers in parking lot offering drugs

free parking and wifi and breakfast in the morning

kitchen sink, stove, and full size refrigerator

vending machines wouldnt take my card, and people were trying bum a ride to walmart in the parking lot

wifi so i was able to hook up my roku and staff was really nice

the room has a mini kitchen and a quality tv

size, value, friendly staff, location, pet friendly

this is a very hip and modern space. perfect location and free parking.

parking was a little tight for our midsize suv, but parking on the street was available.

free parking

the hotel wifi does drop out frequently during peak periods

hotel had washers and dryers, and when i got to my room, she had already left tide pods on the kitchen counter

clean, safe ud83dudc4c laundry available;) front desk guys are really nice, helpful

didn t know that i had to book in again as soon i came back from college my stuff was in there laundry room

we did get charged a $20 pet deposit and as well as a $100 deposit on 2 rooms so in total we paid $220 in

i don't think you should have to pay for wifi when you are staying for more

s always lowlifes smoking marijuana and the smell comes into the room

it was a decent hotel for the price and i m happy they were pet friendly

the size was amazing for all my kids to hang out in during the day

friendly staff, nice breakfast options, and convenient location.

i could never log onto the wifi because it didn't recognize my room number.

breakfast was good

the breakfast was good and and the location

the pool was not open and they are remodeling the hotel so theirs was noise

nothing was available for us to use like the pool, the office or internet room, no ice machines,

though the pool is inside the water was too cold

the spaciousness and the black out shade that really works! oh and the breakfast was very good!

didn t like the fact that it didn t have laundry facilities, it didn t a have lobby areas where you can

and the hours of the laundry room between a certain

they didn t have laundry facilities, to make it convenience for some of others

they also had warm cookies at the desk every night along with a fantastic breakfast

very much appreciate they are truly pet friendly

pricey to not have all good perks of a great hotel, no microwave no laundry bag no free breakfast and charging

shuttle location amenities room hot tub spa - was the best of the week

the pool and jacuzzi were amazing

excellent bar food

i didn't like the fact that you did not have a day spa on the premises.

d hotel) was outdated; the outside door (1st level near vending machine & laundry room) was ajar each time i

their washer and dryer are not even is by the front desk and their house keeping laundry room

the dirty laundry was just sitting in open for for all the guest to see and walk past

not a big breakfast selection.

staff, loud people and cars in parking lot late at night

the laundry cost was really high. $2 for a tiny amount of detergent

nice pool and fitness center, within walking distance of lots of restaurants

charged for pet. couldn t control heat. room was coold

parking.

guest next door with kids

i had to go to a laundry mat to wash towels. if not my family could not take a bath.

having guest laundry available is convenient

coffee maker removed from room, ice only available bottom floor middle section of aisle in laundry room

no laundry bags

they have cozy beds, soft pillows, clean rooms, delicious variety of breakfast, and staff willing to go above

the room was mostly clean and they had laundry machines.

they do not post all fees such as pet fees and manager stated they didn't have to

wash basin in entry area. breakfast very limited.

comfortable beds. pretty good breakfast

parking lot is too small.

no pool. no wifi as advertised

worth paying extra 20 a night to sleep elsewhere where it s safe and things work and free wifi and breakfast

i was also scammed out of $25 from a $100 pet deposit when i checked out the front desk lady told me id receive

i contact the front desk all he said was ok and did i need wifi access

great, excellent wifi

kept getting in walking off the street with crowds of kids, a tad scary for our

bar staff at the pool was very slow or just overwhelmed for most of the day

kept getting in walking off the street with crowds of kids, a tad scary for our

room service was slow.

the lobby was beautiful, gym facilities were clean, and location was great.

the pool and the staff. free laundry

easy to use laundry facility

laundry room was a plus

cleanliness, the access to the pool and laundry. the staff was so friendly and courteous.

the pool area is safe and really fun for kids, not mentioned it s heated and 38 degrees outside

did i mention they have a complimentary laundry room

clean, staff is excellent and great amenities including complimentary laundry facilities, pool, hot tub and nice

breakfast was fantastic too

lighting in the living and kitchen spaces was great, but the bed room lighting was very low

kids loved the putting green

pool was a bit hot and in center of all rooms no privacy not very relaxing no shade

great location there is a cafe in the lobby with a nice breakfast and coffee. quiet

great location and very friendly staff. gym is reasonably well equipped

swimming pool was clean and my room has access to it

came alone with my two kids and we all thought it was a great night sleep

liked that there was a laundry room on site

the proximity to the university village, the restaurants on the river, the free parking, the laundry facility

dirty coworker s room had bedbugs people smoking outside laundry room

i asked for new linens and was told that they were not doing laundry for the day

also if you check in after 11 pm you have to go to laundry and knock one million times for the staff person to

love the indoor pool

the bar closing at 10:00! ud83dude02

the gym had what i needed and was above most hotel gyms

our stay thete was very pleasant from the loby the rooms the bar and parking i give a 5

instead of her buying milk like she was going to do, the staff went into the kitchen and poured her 4 ounces

we didn t have any laundry bags in the room, no soaps and little complimentary items that are usually provided

signs to say where guest laundry was located, but staff were helpful in directing where the laundry was

quite, clean, valet, breakfast. i’d definitely book again with this location.

the breakfast left one for the wanting. very little choice, but it was ok.

the bar inside and breakfast

even got a laundry room if you are passing through as we were

guest laundry was well kept

just one problem, and it's not huge - the laundry situation needs to be worked out

oh my goodness, even the laundry staff was using the stairs to haul towels up the stair

a laundry dry cleaners service would be good. and shuttle bus to go a little longer

all very clean and comfortable. wifi works well. breakfast was good.

good breakfast

the powdered eggs at breakfast.

great hot breakfast selection.

me a different key to use if i had a question it was answered promptly we put a lot of use in the pool which

room service (breakfast) was terrible

hotel restaurant & bar a plus

the hotel was also very understanding and nice when we requested a late check out

they need a coffee bar that s open all day

have changed their whole room service program - instead of expensive food served on china with nice flatware,

staff was awesome. room was beautiful. breakfast room service was delicious.

we told them through our booking that this was our first night out as a couple after having kids, and they went

the room service order form that you put on the door was never picked up (so no breakfast)

rooms are nice, love bar upstairs, great staff

the drink prices in the bar were crazy high but everything else was just great

the lobby, bar and restaurant were average

they gave us a large room, it was hypoallergenic, nice gym with free water. very clean.

enjoyed drinks in the bar and the bartender iris is really wonderful

wifi didn't work

no bar or restaurant

the guest laundry very convenient

only negative i had was the laundry doesn t accept cash or international credit cards so we weren t able to

there wasn t a laundry bag provided

pool was a little smaller then i thought but it work for us to flex before heading out to downtown

also the coffee bar could have been open a little longer - but i m nit-picking

we paid for was as cool - these are little things but felt you needed to know them - ohh and the laundry room

the dryer was also out in the guest laundry so we had to wash our clothes then hand them over to house keeping

the gym was amazing nice up to date equipment, clean lots of space with a water fountain

fact that they show they have room service in their website but they don t

the pool could have been bigger, and the room service was only open thursday- sunday from 5-10pm

the solution they use for laundry soap on their bed sheets

noisy lobby due to overflow from bar area

room service menue

room service would change towels but could not be bothered to make beds

the heated pool was not heated

was really nice they also supply soap and dryer sheets for your laundry if you want it

walls, it sounded like a plane landing, we found out that the room share a wall with the hotel laundry room,

location was great .5 miles from venue didn't have breakfast

the breakfast was delicious and plenty

breakfast was delicious every morning.

the fitness center/jacuzzi and pool were well kept and

it s a swimming pool

we loved the big bar area and ample seating there too

stay and we were really hoping to be able to unwind and enjoy it but had to settle for several kids in the pool

stay and we were really hoping to be able to unwind and enjoy it but had to settle for several kids in the pool

everything was great! even the laundry!

i had to take the elevator downstairs to throw away items in the laundry room for items too large for trash

the laundry room was clean and well maintained, as well as the pool and lobby area

friendly staff and breakfast

asked for a card for incidentals and a $150 pet deposit

laundry was expensive at $11

hotel should close down until they can provide towels (they don't now because the laundry is closed) have adequate

the cleanings, no ice or laundry amenities available

swimming pool and outdoor area around it

from trash in the hallway, writing on the elevator door, gym was not useable, no electricity for over 3 hours,

as we were traveling before and after we used the laundry room . excellent. breakfast excellent.

the laundry machines and dryers are very useful and

i used the guest laundry and it was great

location, staff, room equipment, laundry room.

clean, beds, breakfast, laundry room

laundry is broken.

kids loved the indoor pool

we traveled with kids under 3 and they were excepted with no questions asked

kids loud running through hallways and up and down stairs i was charged twice for incidental stay

the gym and the pool are a nice touch for your comfort

clean comfortable beds lovely friendly staff modern free costa machine in reception pool laundry

very clean, beds are very comfy, there is a gym and pool. the staff are friendly.

cleanliness breakfast housekeeping overall excellent

the lady who runs the breakfast set up in the morning is called enedina

immaculately clean comfortable beds lovely friendly staff modern free costa machine in reception pool laundry

the guest laundry was also super handy as it was on the floor we were staying on

we liked that a laundry room was available

it was dangerous for my kids to be in this room with that

the food at the free breakfast and happy hour was great too

is fantastic, kitchen and separate living space is wonderful for a family with young kids

no laundry and the pool was out for maintenance issues also there is a weird smell on 4th floor

pickup and delivery from enterprise rent a car awesome breakfast quality and choice pool, gym, laundry next door

no laundry and that has been since august

keep pool and gym open just set guidelines..

free pickup and delivery from enterprise rent a car awesome breakfast quality and choice pool, gym, laundry

out of order then once mentioned to them they closed the pool down the entire time of our stay kids we re very

the rooms had kitchenet fully stocked. the room was large and the ammunities were great!

was over flowing after every breakfast and they ran out of food both morning

at the front desk was amazing she remembered the kids names (even the next day on her next shift) and spoke with

microwave/refrigerator/small kitchen: very good for family traveling with small children/teens.

they were a bunch of kids just messing around with kids in other rooms down the hall

pool was closed and it did not say it when we booked it, we had 2 very disappointed children

booking.com showed there was an indoor pool and hot tub . upon arrive found only outdoor pool

staff were very fried to and attentive! the pool was good temperature

my kids enjoyed the pool

staff is amazing and love the on-site laundry

parking could have been better, doesn t seem they planned it out well before they built the place

swimming pool is outside and not heated, so my kids couldn t ever use it as the staff says it has to be

kitchen with all the equipment. clean towels and sheets. no hotel room smell.

having the fully stocked kitchen was awesome

there is also a laundry room for those that need it

and gym

excellent breakfast

the breakfast was not good.

because i accidentally spilled water (making formula for my baby), they charged me us$100 for a pet fee, even

handy laundry and workout center

staff, nice room, great breakfast selection and the on site laundry was convenient

safe in room, no laundry disposable bag in room, pool freezing & my daughter got immediate rash from pool (we

a gym and a laundry facility is onesite

room was very spacious, a little kitchen area , work station /desk , bathroom great size , temperature in room

laundry on site was easy to use with the app

about a few things like how the room smelled, no updated room like it advertised and how the laundry facility

had to get information about laundry procedure from other guests

tub dropped all night every night, the laundry room doesn't take quarters just some app that wouldn't take my

there is no business center,the guest laundry is awful (i didn't use it)

the wifi is the only issue i have with this property.

breakfast and the pool

breakfast is very good, would stay in the same hotel

cleanliness, great staff, breakfast was good, quiet not noisy

clean. friendly staff. breakfast was decent.

when my husband and i contacted the front desk for more linen, they refused by saying that the laundry was

spanish ladies were doing laundry outside our door until 1am, also someone emptied the ice machine out at about

kids loved their time at the swimming pool

pool was still open for my kids to swim.

parking was free and convenient

staff , laundry area , patio

options were very limited wifi needed signing in via the loyalty card, and wasn't great

place was so nice and clean and the kitchen was my favorite part about the whole thing so i was able to fix

loved having kitchenette especially with kids we could eat on our own schedule

the back there's parking lot (not part of the hotel) and some idiot parked out there playing music at concert

our room was very clean and my kids love the

the parking was great

my wife and kids did enjoy heated pool

a little noisy with kids but acceptable.

the wifi was great for working on my laptop

facilities laundry gym and pool were good

free washer in laundry room

00 there was no pool and only grab and go

beds always comfy. breakfast pretty good. lots of outlets available. free wifi- yay!

the breakfast was also special

the laundry facility was extremely expensive $2

laundry room was very clean and vending machines were full

conveniently located. simple laundry. friendly staff. big comfy rooms

not very clean, no toaster, no frying pan, no laundry bag

in the hallways, and tbh i felt unsafe, as a group of about 20 young adults were fighting in the parking lot,

so were the pool, gym and sauna

so were the pool, gym and sauna

laundry facilities app did a coma date canadian postal code

water pressure was terrible and the sink faucet was having issues and the laundry room had a leak from the washer

the location, it was pet friendly, the parking space and the hospitality was awesome.

parking is plentiful and well lite

pool area could use some attention and the bathrooms weren t very comfortable

maybe if handicap rooms could be closer to trash, laundry, not long carpet halls

laundry matt expensive and it's and vending machines take your money

and the laundry was not working correctly so we had to cancel my partners medical appointment and it

lobby person need to work on how to talk to people rude never got a big towel today off with laundry done only

get them back because one of the people on staff had told my child that they didn't have enough laundry soap to

pool not

the swimming pool was not open

our room was very nice - great bathroom, having a kitchen was a plus

the breakfast was great! the staff was very helpful.

breakfast proteins shoukd be better selections or more than one option.

the mini kitchen it help me keeping my baby bottles clean

the pool never had towels, and needed cleaned

this establishment also had an on-site laundry facilities which was a extra bonus after have been traveling

also they provided pay to use laundry facilities but wouldn t make changes at the front desk or have any soap

disability room near elevator and laundry room

simple things like change for laundry, getting up to the counter, etc

limited parking

the sheets did not seem fresh and there was dirty laundry(socks) under the bed in room

we finally got a laundry cart to bring in our luggage

room service took our stuff thinking we had left the hotel for good

the breakfast was good just a tad bit cold

hotel was clean, pool needed alittle work but there were tons of kids there.

we used the laundry, gym and pool

free laundry

breakfast ''and overall staff were friendly and helpful'made us feel at home

it was in paperwork when checked in but no one gave any paperwork also no lounging chairs for pool to stretch

lots of wonderful breakfast food selections, however the hot breakfast food was not very tasty

fitness center hours were limited.

the dishes and mugs provided in the kitchen suites were a bit small.

the pool and hot tub were a big hit

my family loved the breakfast and the staff was amazing

would have liked some pool chairs outside for some sunning

need more guest laundry machines as one lewiston was monopolizing the one on our floor

pool was never fixed while we were there. the whole reason we booked with them.

the hotel was quite comfortable. cleaning was fine. lots of lighted parking. loved the breakfast

the pool was great for my girls and area outside with the fire pit, putting green and outdoor seating

nice gym too