the water in the pool was ice cold one day and the air temperature in the pool area was also cold

i didn t like the pet fee, it was way too expensive , cost more than the room

the wifi was good even though we were a long way down the hall from the lobby

tons of free parking, easy to find, and the restaurant in the lobby had good food, drinks, and was pleasant

booked a suite and the kitchen utensils were dirty

good laundry room

full kitchen and poolside

complimentary breakfast is full of many tasty choices and the gym amenity is good to use with free time

breakfast had to be one of the best that we have had in our travels

pet

i d called to make sure there was room service and a pool because i was coming with my young daughter

it is great having such a fine hotel with bar and restaurants so close to family

1. easy check-in with great treats! 2. breakfast included 3. free parking

it s so old fashioned from the rooms to the gym

free parking, great restaurant, made you feel special

laundry carts were in full view behind the front desk

across from laundry (#135) constant banging and slamming of door way past 10:00 pm of people using laundry

large, well-equipped laundry

no face towels available they were in the laundry

breakfast options

this hotel has a nice lobby and bar area but it's just for show

the wifi has been out for several days. hotel seems to lack urgency to fix it.

very comfortable, big bed. very nice, large-size gym.

the gym provided adequate equipment for working out compared to some other hotels.

keys to door did not work. no bar or morning breakfast. charged for coffee.

wifi free

convenient parking, good location and lots of amenities

we forgot to mention we had kids with us and they provided a quick and easy switch to two double beds

great facilities (used the gym and pool)

majectjis place, bar srmtaff, olivia on coffee and anthony at the door, exceptionally friendly

great gym, great breakfast, great location.

some features are dated but it can add to the charm. could use an upgrade in the gym.

the room was pristine clean, the breakfast was very nice

the room had stains on the carpet and the floor in the kitchen was in need of repair

very comfortable, delicious breakfast, friendly staff

clean and spacious room and bathroom. great facilities. quick room service

2nd time out of two stays ) something is really wrong here main restaurant was closed at 630pm my kids don't

breakfast doesn t start until 7 am on the weekend

free parking in the garage was great. gym was big enough and clean.

spa (which we enjoyed in the past) has closed

$1 laundry

wifi worked well

yummy room service

big gym with pool

was not made clear that the pool was not in the building but next door in a gym and they only allowed guests 1

my son and me spent most of the night in our car in the parking

wifi comfortable bed

non smoking room had very strong smoke odor

there was an odor of dog in the hall. the wifi was spotty and the tv signal kept going out

location and parking

smelled musty and like cigarettes even though i asked for non smoking

their facilities indicated breakfast included

in addition i was informed breakfast was not provided

never had a breakfast any of these days.

they said breakfast included but theres none

they have a laundry room which is a huge help when staying for 6 days

laundry machines are kinda beat up

rooms were amazing, and excelllent quality breakfast for a free breakfast

wifi

the price was decent and had a late check out time which i love

also ample parking , spacious lobby , great amenities of gym n pool

wifi is paid and extremely expensive tipping the scale on the price level

pool was dirty and room service wasn't timely.

room service was never right

the gym was great-- well stocked with towels and water

the outdoor pool was very nice and they have a nice seating area to relax poolside

the pool was nice and close very late and the breakfast was amazing, has a lot of options too, the kids

tub needed to be wider in our room as the bar on the wall interferred with the shower -- you kept bumping into

hotel staff did nothing so i had to tell the bus drivers to stop idleing the buses, quiet the kids

hotel staff did nothing so i had to tell the bus drivers to stop idleing the buses, quiet the kids

gym and cafe not open yet.

kids running all over etc

free parking and wifi

love the bar and the option of indoor or outdoor pool

pool closes early for adults (8pm)

they would benefit by bringing back laundry service and enhancing their breakfast offering

they would benefit from expanded breakfast offerings and in bringing back the laundry service.

the unexpected parking fee and upon checkout paying for incidentals but getting a charge of $10 more to my card

awesome bar in the lower level

breakfast was a good way to start the day

i guess i was too close to the laundry room and was woken up at 630 on sunday morning.

cleaning staff took my laundry bag as garbage

breakfast was excellent every day we were there, even the guest laundry was comfortable, and large enough to

room was across from laundry and near lobby and a bit busy

they provided me with quarters to do laundry and have all the laundry supplies on the premises pool is open

my room was very close to parking and the laundry was right across the hall

laundry cost $ 2

clean laundry facilities

the laundry facilities are clean and the machines do a great job

a bit noisy hallways, laundry dispenser were empty, pool area could have had longer hours

had all the relevant amenities such as a gym, convenience items for sale, a restaurant and guest laundry

gym and laundry room was a good touch to the

complimentary parking and downtown new providence is a 10 minutes waking

great breakfast, super courteous and helpful staff.

nice room - good breakfast included

the gym and pool were huge for any hotel i stayed in

the gym !

pool/fitness centre

amazing gym/pool/hot tub facility

i am an avid gym user, and the gym facilities were way more than what i was expecting.

could be cleaner and the outdoor pool could also be better maintained

more lighting in parking lots outdoor pool area needs work leaky bathroom fixtureswet carpet in

for the price - beds were comfortable; pool was okay (why so many tvs with the news though i wonder

the outdoor pool.

free parking. building exterior

on site laundry and small snack shop, very convenient

nice room with a fully equipped kitchen, the hotel has a gym and laundry facilities

laundry facilities were free of charge, that was a real plus

friendly, free laundry,fully equipped kitchen and staff especially nicole and marlon

also free laundry, gym, popcorn, grill, and a unique lending library filled with board games and kitchen

our room was across from the housekeeping/laundry room which was loud in the morning

pool wasn t open, yet, laundry detergent wasn t available for the machines, there was only one comfy chair

having a laundry room down the hall was very convenient, unfortunately they didn t sell environmentally

great place to read or even take a little nap (if no kids are with you

so i was not able to ask for a later room service on several days

room was flooded because a long term guest was doing his laundry in the bath tub

was good and i got exactly what i wanted king bed and smoking room despite a pretty last minute

smoking in it i wasn t comfortable at all in the night kept hearing beeps the cable sucked, the wifi didn

number two i booked a pool view room thinking they had a pool and they do not have a pool what s so ever

given (or even asked about wanting) a non-smoking room

i would suggest having a changer for the laundry room for people who don t have cell phones

everything was great from the staff to the fact there was a laundry room in the hotel too.

the breakfast hall was under renovation, laundry machines were out of order

the laundry room app does not work

nice to use laundry too

would be nice to have more supplies available to purchase - like toiletries, laundry supplies

room, refrigerator, microwave, coffee maker, laundry machine, fitness room

laundry didn't work. old rooms.

laundry... easy transportation

nice service and guest laundry

it was great having laundry facilities as well

laundry machines were very good and required a credit card

went to the front to ask for 1 or 2 extra pillows and they said housekeeping was finishing the laundry

room service after 11 when the restaurant closes and bar advertised open til midnight closed at

kitchen needs more help

location, housekeeping, laundry facility, the gym

did not like that laundry facilities were broken

had the most attentive hostess at breakfast by hotel employee

outstanding breakfast staff

the breakfast had many choices

asked for them 4 timea, they kept telling us they were doing laundry and would bring them right up to the room

the facilities are also great, it has laundry, pool

coin laundry was good

laundry room for guests what out of service, left elevators from reception were unsafe as you

we heard people in the next room talking loudly, kids running around in the room and lots of door slamming

if room service was available

wifi could have worked better

room, the bed, free wifi, price, lobby with full service, and easy check in - fast check out

the pool not being open.

couldn't use the pool

onsite laundry is a plus for guests staying for more than a couple of days

no sense that a coke, a pack of oreo cookies (6 cookies) and a snickers bar would cost $8

clean friendly staff easy parking

is zero sonic insulation between the rooms and the corridors (room to room i don't know) - no bar or restaurant

the salt water indoor pool was fantastic and enjoyed by the family

laundry room requires quarters to use

love the look of the place, the pool is a bit small but the water was warm and it was perfect for a lil

the hotel has a gym (not used) and a pool, which was totally fine

soap was provided as bar soap rather than gel soap. that's the only part which is seen negative.

evening reception was nice and breakfast very good

when asked, staff told us it s in the laundry and rudely

laundry area needs to be clean more frequently

also on the 2nd day of the stay we got only 2 bath towels for 3 of us because they were doing laundry

useful laundry

pool seemed a little musty and gym had a strong odor

ld cereal/bagel/fruit) to grab - was confirmed 2x that we would get

early breakfast

think i may have gotten sick from the room service or the free breakfast

th their comfortable beds and free breakfast) and the calandra's full service restaurant & bar was a perfect

clean, comfortable, and pet friendly

inexpensive and easy to use laundry facilities on site - was a pleasant surprise

there should be another way from the parking lot once you have check in to minimize the walk with your luggage

didn t have breakfast liked free parking thought security fee was a lil much

the only available ev charger wasn't working when we arrived

nothing. due to the pandemic the gym was closed and that is understandable.

it was nice to have the convenience of guest access to laundry

was nothing great and was disappointed that the laundry area was not working

windows should open also the fire alarm kept going off and it was really loud af also the guest laundry is filthy

appeared to offer a laundry service, but it turned out to be a coin-operated washer and dryer in the basement

parking was a breeze

bathroom needed to be cleaner (hair and dust), wifi was terrible

breakfast was excellent

definitely stay here again this hotel is modern the rooms are big very nice bathroom and the free breakfast was

my son was sad the swimming pool is not longer there.

it was very convenient because we got to take a shuttle from the venue to the hotel and vice versa

center, complimentary breakfast and dinner, guest laundry machines, 24 hour market

the kitchenette!!

the kitchen. i need a place to cook due to food allergies.

the kitchen staff and bartenders were great

hotel was a beautiful brick building with a very nice decor, the parking was easily accessible, the staff was

parking was

parking lot kind of small

resturant on site , alot of parking , rooms were clean

slight negative was the odor from the carpet cleaner (

they are pet friendly

the bar and restaurant are highlights

bar and food good

the lobby is like a living room and the restaurant/ bar is

we were relieved there were laundry facilities on site

laundry room

breakfast was a nice variety of food and well prepared

friendly and knowledgeable front of house staff, ample breakfast

parking was difficult and at times fairly far to move luggage to and fro

to many kids i mean everywhere all hours of the night, though i was at a teen party

i booked hotel because of breakfast included and gym

parking, 150 rooms yet i couldn t find a parking and there were cars parked everywhere, meaning

parking was inadequate. definitely not worth the money i spent

they have no breakfast or a gym

no place to do your own laundry. and parking

no laundry facility

lack of many amenities that other hotels had such as a laundry room, business room or working ice machines

includes breakfast and the pool was amazing ,warm and the room very comfty

description it said it was a full kitchen, there was no kitchen there was a microwave and a ice

loved the rooftop bar staff all very accommodating great experience staying at this hotel gym was the best

fabulous location - very cool interior - excellent and. beautiful bar - great art

prices at the restaurant and rooftop bar are very reasonable for the area

to modern and sleekness of our room, i also liked how there was a bar downstairs, plus it s pet friendly

loved the rooftop bar staff all very accommodating great experience staying at this hotel gym was the best

laundry room was not in service & both threadmills in the gym were also not in service

the swimming pool a tad bit small

were a group of kids running up and down the halls at night

good breakfast.

i also want to mention a small swimming pool and a delicious breakfast (buffet)

so i had no soap, no shampoo, no laundry bags and no breakfast

laundry out of service, even the coffee is always cold

laundry machine broken another selling factor, as we have been on holidays for a week and hoped to

it smelled like a whole high school football team s dirty laundry that had time to ferment in a pile in the

asked a employee for a extra blanket he said he locked the laundry room

one day the laundry had a problem, while we intended to reuse our towels they were collected and none were

we are in a pandemic so a lot of the services weren t available like housekeeping and room service but that

i did not have to worry about my car as the parking lot is well lit

the bar is closed

was a wonderful hotel from the warm cookies at check in, to great room service

that we couldn t use the pool. but that s ok.

i usually book hotels with pool - that's how my kids spend time when we are indoors

indoor pool is a huge plus, especially if you have kids with you

kitchenette appliance suite and large fridge/freezer

breakfast was adequate and beds were comfy

we needed to wash some things while we were there, and the hotel was out of laundry soap to purchase

smell of spray paint was so strong in the hallways it was extremely nauseating, also giving my kids headaches

there we got a little snow and ice and there is no covered parking area

location and parking

conveniently located and easy parking

great breakfast buffet and evening reception. very friendly staff

clean and spacious. small but nice pool.

breakfast was good

my kids loved the pool & basketball area

beautifully updated with a full kitchen. very spacious. we loved every moment!

kind staff, spacious room and laundry service

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry

there s a pool, fitness room& 24 hr laundry

pool was great, laundry was convenient, nice open new gym

there should be an option to purchase laundry detergent from a dispenser in the laundryroom

there is no pool as the pictures show on the website big downer for our kids!

didn t like a pet fee which is $150

parking was terrible. access from road challenging.

breakfast timings can be atleast till 10

detergent for laundry, unable to make adjustments to invoices, multiple knocks on the door from housekeeping

raisins that are set out for oatmeal w the breakfast buffet were hard as rocks

no breakfast. staff was awesome. took very good care of me

no indoor pool or hot tub

were great hotel was really clean room and bar area and food was brilliant the only let down was

good breakfast. great location.

no room service.

great breakfast.

the breakfast was also subpar so i did not benefit from the complimentary breakfast

complimentary breakfast is delicious and a huge variety of breakfast items

and dirty laundry in hall all day long

also i was allergic to the laundry soap you use so had to sleep on top on the covers and use my jacket as a

wifi need to be reconnected very often

room service is not available for lunch. only dinner.

wifi didn t work

since it was a quick overnight trip we didn t get to enjoy dinner or breakfast or the hotel bar but we plan

like the restaurant and bar weren't ever open during the day

very nice lobby bar with big screen tv and guests watching fifa

parking is convenient

bar had limited food selection (the pastries looked stale)and it was unstaffed so i couldn't even

after asking for another room i was given one next to laundry facility (

unfortunately, my room was on the second floor and there was a hotel mechanic and laundry room right below my

did my laundry, dryer did not work

also guest laundry was very handy

machine should be close to guest laundry as we didn't know where to get soap

several of the amenities were, including the laundry room were unavailable or out of order

area ac not working for most of my stay, so poor staff working in incredibly hot conditions (and gym was a sauna

i think room service would make a killing at the location in newark

pricey breakfast

nice location. wifi connection is stable. equipped with conference rooms for small events.

the bed was comfortable. the staff friendly and helpful. very good laundry facilities.

it was like a lumpy pile of laundry

no way to use credit or debit card for guest laundry

poor quality breakfast. staff could not cope with school kids staying at hotel.

free wifi, free parking and free hot breakfast was a cherry

their laundry dryer was bad and they helped dry my stuff

enjoyed our nicely decorated rooms, and even though we didn t use the laundry, was impressed it was there on

odd odor in room. almost like sour laundry

airport shuttle. self served laundry. buffet breakfast.

ud83dudc4dud83cudffcud83dudc4dud83cudffc bonus: they have a laundry room for guests

there is no microwave in the room and need to go to a different floor's laundry room for one

of f ood & shopping all around you, great resturant in side the hotel' bar down stairs & gym & laundry access

modern, laundry & ice on my floor (3rd) & soy milk @ the included continental breakfast

member was following me around making it uncomfortable when i check in a request information for laundry

breakfast, wifi, newspaper and airport/rail station shuttle

no microwave and no laundry area to wash clothes. we pay enough not to have those items ,

security staff and ladies at the laundry in the housekeeping area (was sent there to pick up the requested

the bedding was stained and ripped coming out of the laundry room.

no in house laundry

we took laundry to front desk, as per instructions, and items were not even picked up from the hotel so not

i literally had to go down to the front desk and complain and then the lady went right to the laundry room to

the washing machine in the laundry was not working and the reception staff admitted that it has been broken

a coin laundry would have e been nice

didn’t hear kids running in the halls or loud people talking

also in the gym

to ewr; clean and functional room and lobby; very polite and gracious staff; coin laundry and fitness

the beds could be a bit bigger. hotel restaurant and bar is quite expensive.

breakfast room service order was mishandled, but a senior person quickly came to our room and fixed it

proximity to the airport. fantastic front desk staff and maintenance man. decent gym.

staff were able to accommodate me with an early check in.

was no streaming option on the tv, no electrical outlets near the nightstand, no laundry, no pool

more lights, no laundry service, very expensive vending machines

gym, restaurant should open earlier

could not get on wifi, connection too complicated

awesome breakfast

smell of smoke. noise from neighbours upstairs on both nights. laundry had no washing powder.

soon as we walked into the main lobby it looked a bit messy , hallways had piles of dirty laundry and trash

clean quiet has a laundry available pretty good

many of the machines the the guest laundry were broken. staff unhelpful

we requested additional towels and they said no because their laundry was done weekly and they already gave us

yes the shuttle never came to the airport

i can t speak about the gym or restaurant since they were closed for covid time

they offered breakfast for $18 which had limited items

00, did not think that the value was met, at least the kids mentioned that fact

pool wasn't kids friendly, the temp of the pool and pool room was cold

laundry bin left in my room 2

i called in advance to ascertain whether there is a laundry service; i was told simply yes

green street laundry is also nearby: from the opposite end of pennstation, turn right and stay parallel just

last day we could not shower because there were no towels due to something going wrong in laundry

was a lot of dust underneath the treadmill in the gym, which is understandable, but while using the mat on the

also the amenities like the gym and laundry room where excellent

money change at the desk to use the laundry hopefully the guy at the bar is really cool and find a

very close to the newark airport, laundry facility on site and free shuttle service

hotel, rooms and bathrooms need some renovation; we have to pay for laundry

love that they have laundry area and has free shuttle to newark airport

laundry room needs more washers and dryers

laundry washer and dryer not working

beds and pillows good breakfast , spacious, staff at desk was very informed about transit system, laundry

the shuttle was perfect and the driver extra nice

it was real noisy in the halls kids was up and down all night

i liked the convenience of the restaurant and bar located in the lobby.

extremely expensive between parking, room and mandatory pet fee.

booked from agoda for family room 4 persons (include kids) with breakfast (with extra cost)

nice they had a bistro bar serving dinner and breakfast.

pool was awesome!! kids loved it.

did not like that the laundry appliances were broken, but the staff quickly accommodated me

the hotel had a guest laundry facility on site which was reasonably priced

think that laundry room need some work , there was only one washer n dryer working

the airport shuttle, gym on-site, and laundry are also a plus

new, clean, spacious, many amenities like laundry