laundry and maintenance areas were dismal

my rooms were next to laundry facility and they had this wide open with several carts out in the hallway during

wish there was guest laundry as well, only has dry cleaning service. pool could be better.

our room was next to laundry room and there was trash containers outside our room door took a white bath towel

we were there for state baseball and i was very sad to hear that there was no onsite laundry and i had to travel

laundry only available until 8:30 pm, so we were unable to use it as it was full from the time we

like the location and the laundry room employees were nice wasn t a fan of the breakfast cooked food the egg

elevator and laundry room is a great asset

our pet friendly room had been deodorized and smelled fresh, the hallway leading up to that section of

it s right on 13th ave so close to the mall, interstate & there s a grocery store in the same parking lot

and the easy access to parking spots

to where i needed to be and good parking

the wifi cut in and out constantly the entire stay and had a weak signal when connected

some man walked up to me in the parking lot and asked if i wanted to do meth, i told the front desk and she

everything specially no free wifi

was advertized as with breakfast and not breakfest was available, i don't think i would have eaten there even

didn't have a guest laundry, but had an arrangement with a nearby hotel

war zone noises coming from the laundry room on the floor below

need to insert password every time you access wifi if you have been out for a couple of hours, it won't connect

they are not pet friendly like advertised.

swimming pool and hot tub

no swimming pool working no laundry facility mainly dryer not working no coffee in a.m. sunday

washer didn t work , personnel didn t care - go and use the first floor laundry - was the answer

breakfast

no breakfast, coffee was bad and didn't hold the room i reserved

no breakfast was served

laundry facilities have been broken the whole time two months and there is no coffee or tea here so

laundry is not working

laundry room supposedly out of service

also, wifi disconnected me about every 15-20 minutes

there was no wifi given, the air conditioner was loud

i was charged for a service pet, yes i stated i had a service pet

the pool

gym was awful and hot

the smaller pool area the water was ice cold and grand kids were disappointed.

kids loved the mini water park and there was a great breakfast selection

last week with all my dirty bath linens and received 1 towel because they still didn t have laundry done at

arrange my room next to the laundry machine

the laundry facilities were up to par, and the breakfast situation was decent

all the facilities like free hot breakfast, small gym with cardio machines, laundry, etc

walls were this and could hear laundry banging around in the dryer next door to me

parking lot is big and well lit

excellent breakfast

and i was disappointed that the pool area was closed

the pool was closed. should have been posted on the website

clean hotel, nice rooms, the pool was nice, and it was in an amazing location!

casino

i did not like that the gym was so small and many of the machines were not working

parking was good, we didn't have to park very far away

pool isn't adult friendly

it has a courteous, helpful staff, a good restaurant and bar and pirate-ship-themed small waterpark

pool and hot tub actually worked!! room stayed nice and dark.

the beds were comfortable and the fitness room was open 24/7

staff was friendly when we arrived. it was easy to get to and parking was goo

stay at holiday inn express for the continental breakfast

friendly staff excellent breakfast

they also have free laundry

spacious bathroom and laundry service.

the free guest laundry.

laundry, pool and exercise room are available

room close to laundry, noticeable shaking and vibration .

did not like the fact that the hotel did not have laundry amenity and no free breakfast

i have always liked this property, fun for the kids and decent priced food in the pool area.

kids that lived in the neighborhood walked in thru the patio gate that was not locked and used the

pool and gym were closed

restaurant if i wanted to order breakfast. i next time i will order room service breakfast.

hallways/laundry and area by elevator were dirty

the hotel was quiet and had all the amenities we were looking for (breakfast, pool, gym)

the low ceiling in pool area but kids didn't mind

they have a nice selection for breakfast

there was plenty of parking available

we made use of the free laundry wash/dry while working out in the fitness room

breakfast options were great. laundry services excellent.

clean facility and we appreciated the free laundry room.

free breakfast had a nice, quality variety

the gym facilities were great for the size, i got a full work out

lovely beds and rooms - great location - fantastic breakfast and kids eat free

location, room comfort, and fitness center.

my kids loved the pool not to big for them to get lost or over run by other

the bar was nice and the bartender was very nice

breakfast was great. kids loved the pool. thanks for having kids water wings available.

appreciated the pool, fitness room and laundry facilities

no laundry

have kitchens, free laundry, the manager is absolutely wonderful, along with the rest of the front desk staff,

laundry room was free and open 24 hours

especially loved the free laundry equipment and breakfast daily

pool and the coin-served laundry service (with free soap)

online said they had room service but there was no menu in the room

breakfast was wonderful

breakfast was excellent. the beds are amazingly comfortable!

the pool was perfect for the kids

front desk was very helpful in locating guest laundry and making change for quarters

the kids absolutely and so did we loved the pool experience

no pet fee for the dogs

only ding is the treadmill in the gym wouldn t turn on

room was clean, staff was friendly and efficient, restaurants near by, wifi was good

the laundry room was beyond disgusting

great breakfast choices especially for the kids

the lady that did the breakfast went out of her way to make my kids happy on both mornings

parking was a struggle

large room with couch, chair and kitchen

were no guest laundry facilities

breakfast was good and tasty! nice variety to chose from. coffee was good to start the day.

breakfast was great

i was there for a week with 2 kids in diapers and they would pick up the trash every day for me

i was there for a week with 2 kids in diapers and they would pick up the trash every day for me

laundry service is extremely expensive ( $1

theft of my debit card from my room by 2 of 3 laundry/housekeeper staff. sack breakfast

pet friendly. staff very nice.

the parking lot wouldn't acomodate a pickup with a trailer

pool and hot tub great..

i had never done laundry at a hotel and they were great instructing me

laundry on 3rd floor and me in wheelchair on 1st floor

on site laundry was nice

not like that my room was right next to laundry and i could hear the staff bickering and arguing with each other

the breakfast was hot and very good

manager brought me shout laundry to disinfect the toilet myself

not appropriate amount of laundry stocked in the room

no pen or paper,some of the outlets didn't work, toilet didn't flush well, not enough towels, no laundry bags

breakfast was very minimal

the happy hour at the bar was a nice surprise:)

free laundry,continental breakfast,free beer and wine from 5 to 7.reasonable price.

complimentary laundry was a nice bonus as well

pet friendly & great location, we enjoyed our time at americinn.

was an awesome place for families with kids of all ages

very nice hotel with a very welcoming reception area. pool was great my kids had a blast.

small desk work area and the hotel has a nice laundry area

loud semis in the parking lot

was right next to the freeway and a truck stop parking area

full kitchen!

although its an extended stay , the kitchen were extra purchase

good laundry facility and gym

nice kitchenette

no dishes or cutlery in the kitchen

spa was down and the pool was extra salty and chemically

hot tub closed by health department. pool open, but was very cold

laundry room was filthy

pool area really muggy bad air

gym was excellent, had my favorite elliptical

it had ample parking and the staff was friendly and helpful

clean newer nice gym good breakfast quiet

close to the hospital, good breakfast, helpful front desk employee.

pool 'rules' said children until 10 and adults until 11

breakfast ok protein choices disappointed friendly staff serviceable gym

the morning breakfast could have been better.

the bed was so comfortable!! and it had a delicious hot breakfast!!

signage in laundry room stated complimentary laundry detergent at front desk

breakfast, laundry, hot tub, quiet and nice staff

free laundry detergent

room was above laundry and the industrial washer shook my whole room every time it was on spin cycle

gentleman working went over and above what is expected, he was able to get me an early check in

there is a guest laundry and a small store with snacks and necessities adjacent to the registration desk

clean, comfortable, great breakfast, nice staff, love they have guest laundry and a fitness room

having laundry rooms and a slide at the pool was amazing

not enough staff to keep up with pool towel laundry.

also: going green on the laundry side of things, but having styrofoam plates& cups and plastic cutlery at

the breakfast buffet was the best i've ever eaten at a hotel, and varied each day

pool was closed and they did not say anything when we checked in.

we stayed on a weekend that had many kids, so standing in line to make a waffle took 15-20 min

our room, enough space for the kids to run around and have fun

pool had several things floating in it, one being a used bandaid.

they have a wine and cheese hour at 6, they'll do your laundry for

roof top could have been open even if bar was not

down service and breakfast delivery was a wonderful and unexpected addition to my stay

loved the turn down service, truffles, breakfast options, minibar options, ambiance

i left to go to the downstairs gym, which i didn't realize i needed a key for

also, my laundry wasn t ready at the promised time, and when it finally was, it was incomplete i had

no laundry service for term stay

gym could be a little more spacious

a shuttle to near by places whenits minus 25below

the location is in downtown, close to restaurants and stores. shuttle bus to the airport.

a guest came down complaining that the wifi was not working

was no breakfast like the advertised and the restaurant hours at night must have changed but not updated

the kids loved the pool

location, roomy bathroom, comfortable bed, pool area

free (good) coffee in lobby, amazing 'hang out' space (couches, tvs, etc). good pool.

didn't use the free breakfast but the kids

breakfast was absolutely amazing

it would be nice to have more dairy-free breakfast options.

there could have been more selections for breakfast, but what there was available was amazing!

clean, easy in-out. good breakfast.

i could say is there was water on the floor by the entrance due to children running from the pool to the lobby

modern hotel in a convenient location with a very nice-equipped gym, small pool and a whirlpool.

dishes are well made and tasty but a bit pricey, especially if you are with kids

there were kids running around the hotel

modern hotel in a convenient location with a very nice-equipped gym, small pool and a whirlpool.

the bar closed early

however the pool was down, the wifi took hours before they could connect me and neither of the two tvs worked

the pool was closed for maintenance and i picked that hotel for the pool, the wifi took hours before they could

bed was extremely hard to sleep on, alot of kids where yelling and screaming outside most the night, the pool

front desk staff and kitchen staff were amazing

nice people, laundry room, good price and clean.

bed, laundry and location

strong odor in the room i would describe as dirty and likened to a pile of dirty laundry or socks

i like that you have laundry facilities on the premises

get two more clean wash cloths i had to bring the other two washcloths down to the office in the laundry basket

construction around the building and laundry machines were ether broken or not functioning properly

the hallway from the front desk past the laundry area to the stairway was usually crowded with boxes

only thing that bothered us was our room must of been right above the laundry room

breakfast was good. laundry facility was good. bed very comfortable.

the room was lovely and it was very pet friendly

liked that it had a laundry room, especially since we were already traveling for a few days, as well as a small

room was very nice, but located next to the guest laundry room so there was some noise in the morning

do have adequate gym facilities and over not only a free shuttle to the airport but also free laundry for guests

close to dome laundry facilities

there's a laundry that has 3 washers and 4 dryers included with your stay to use at no cost

laundry was very nice. room was more than adequate in size and comfort.

excellent location to airport and the breakfast exceeded expectations.

staff, airport shuttle, new and clean

spacious room with nice kitchenette.

thing pool area dingy something looking mouldy on the floor behind the chairs under the chairs on the

fyi if you re worried about weirdos drive the the local comfort in parking lot at 11:30 and take down the

the kids loved the pool

i understand most places have some sort of fee for a pet

kids loves the pool

the staff quiet rooms and beds are the best part nobody uses the pool so i m not sure what the temp is

microwave in the room, wifi was not very good and cellular data was very spotty, fridge was old and broke causing

i do not need to see into the laundry area or hear about some kid in the

room was situated next to laundry room and reception

doors a bit banged up, but we were in a pet room

i called on the morning of my reservation to double check they had me in a pet friendly room

only $10 for a pet

laundry facilities and breakfast

glad for refrigerator, microwave, and laundry facilities

breakfast was plentiful

many choices for breakfast including fruit'for those who need gluten free

missed the breakfast

nice facility, kids loved the pool area, rooms were clean and comfortable and staff was friendly

wet floor sign after mopping the breakfast area (i almost fell coming back from the pool with the kids)

enjoyed the continental breakfast, the clean and inviting pool area, and cozy comfortable rooms

continental breakfast didn t have many options especially for people with gluten allergies, however overall

breakfast wasn't the best

tv and wifi

the parking lot was so rough

breakfast was adequate. good parking area.

parking lot was under construction and congested

not have a pool area...but its ok