not having plates for breakfast, not having soap for the laundry

was located perfectly for easy access, laundry facilities were very useful, staff was super

the breakfast was very good.

bagged breakfast- i got an apple and wanted a banana

breakfast was grab and go in a bag which was disappointing because we are gluten free and could not

the bar and grill was outstanding, with very friendly staff

parking was good too

i used the on-site fitness room

view of rear parking lot from my room

pet friendly and not overly expensive

no good parking

mirrors it says it's a kitchenette but it's not it's no top stove at all no kitchenette no coffee maker in the

there was ample parking and it was clean.

the wifi in the room was weak, but workable. just took a lot longer than the wifi in the lobby.

wifi sucked

when she finally came back she was doing laundry it was literally 3:30 check in time

able to do laundry

no place to sit in the laundry room while waiting for the washer & dryer

it s pet friendly

quiet, first floor, let us check in early, and didn't have a problem with us parking 2 vehicles

everything was great about the hotel, i just wish it has a laundry room

it was clean, breakfast was good beds were comfy and the kids enjoyed the pool

halls and elevators seriously stained, some staff was not pleasant (some were it was 50-50) and parking was

the pool was just right for little kids, but was a little too small

in our room smelled moldy/mildewy and made the room smell really musty (unhealthy especially with kids and

front desk excellent. pool was nice.

the pool area didn't have towels and the bar was not stocked and very limited

the hotel's lobby renovation is beautiful. the pool was fun to play in with the grandkids.

big parking and nice breakfast

pet friendly! clean and staff was excellent. i'll be back next week.

parking was tight, desk staff not very friendly and no free continental breakfast for an expensive

maybe a few more towels readily available in the pool area

need to get the pool and bistro open.

no breakfast, no pool because of covid.

were there for a sleepover for 5 - 13 year old girls so the proximity to the mall and the indoor pool were both

the laundry room was dirty and neither the washer or dryer worked

hotel had no bar soap. had to go to a local store to purchase.

the attendant at the front desk said they had room service but there wasn t a menu in the room so they had

located near the event we were attending, with easy parking. near major shopping opportunities.

our issues were addressed about pool area and lack of room service withthe hotel staff, and dealt with promptly

free parking and breakfast was pretty good

there still is no breakfast,gym or pool although public pools and gyms are now open and restaurants are now open

the kitchen

good location for what we needed. friendly staff, clean and nice breakfast.

breakfast was great with friendly staff. location close to interstate, shopping & restaurants.

areas were dirty, hotel needed overdue maintenance, strained carpets throughout, guest laundry was old and dryer

tried to do some laundry but dryer brock

breakfast was provided but tasted awful

love the breakfast each morning and the variety was a very pleasant surprise

breakfast

comfortable, good breakfast, decent pool all the rooms had a fridge and microwave and there were laundry

laundry facilities made me clothes smell funny

room was next to a laundry room, there were some loud noises late into the evening and early in the morning

you need to use the wifi dont book this hotel

the eggs at breakfast were horrible and inedible for me and my kids

laundry open all night.

music even going in the laundry room at 11pm by the staff

the breakfast, didn't meet the standard.

the wifi is really slow

grab and go breakfast

new property. super clean. great breakfast. staff was super friendly and helpful.

everything about this was great. drive some golf balls, have a beer, pool, and nice room.

nice breakfast in lovely environment

clean, friendly staff, good breakfast, noon checkout were all great

breakfast was only ok.

loved everything! only thing i would recommend is a bigger breakfast selection.

property was nice, gym, pool, friendly staff.

the rooms are spacious, comfortable and clean, the free breakfast is great and the staff is amazing and

confusing to get into parking lot for

the parking lot is a bit on the small side.

they explained that laundry was still being done, and that they would rush it to our room as soon as it was

great location. close to lots of restaurants and bars. lots of parking. close to wright pat.

it felt new,upscale and the breakfast was very good!

breakfast buffet was a welcome surprise in this covid-19 time of usual breakfast bags

out it was only open for carryout we drove to the other side of the mall & dined at black rock bar & grill food

stanley(front desk) was so friendly and helpful. the pool was so warm and lovely.

parking isa little bit of a hassle.

there is a pool on site as well as a gym

fantastic breakfast!

parking lot completely dark in arrival-safety issues

and people just sitting and walking around the parking lot all day and night

the kitchen has good cupboard space and we were able to prepare quick meals

the pool, gym and laundry facilities were great

i also liked that they had a diy laundry area

more laundry facilities. ac is too loud.

the breakfast had good hot food choices

pool was under construction when we arrived and we weren t given notification beforehand

i will be coming back with my kids

i will be coming back with my kids

breakfast bar had many choices which it was great for the kids to choose

there were kids clearly under 12 running around being loud during breakfast

), but took advantage of the breakfast in the morning prior to exploring the museum all day

the laundry was confusing said you could use card but needed quarters

the common area of the hotel , and parking lot needed swept and cleaned

great beds and well maintained property. good breakfast.

breakfast was beinh cleared at 8:30 already

the only negative was that they were not able to serve breakfast because of the covid-19.

laundry was on a bad day when machine could not be serviced

we like that there are laundry facilities on site and good eateries close by. staff is welcoming

i liked that it had a laundry facility and bed was comfortable

convenient parking, near food places and laundry facilities

dated people smoking cigarettes and pot right outside the exit door food was ok but limited no laundry bag in

guest laundry is a great amenity

parking was ample and the parking lot was well maintained and did not have any debris

no lounge or bar to enjoy.

slow wifi

plenty of free parking behind the hotel

free parking and breakfast has laundry room and staff was

breakfast was good too

front desk clerk always greeted us upon entering hotel breakfast was good and coffee was available 24 hours

free breakfast was great! a lot of good options.

the coffee maker in the room. the breakfast was delicious and a good variety.

breakfast 6 to 10, pool open until 11 pm, and the gym open 24 hours

parking could have been better.

parking - need more handicap spaces

the parking lot is not easy to accommodate for those who need assistance

the pandemic it was nice that the hotel had policies in place but also let us use the indoor pool

good breakfast, coffee

kids loved the pool.

the pool

great staff clean rooms and clean pool

was very pleasant if you needed something that was right on it for you you didn't have to wait breakfast was

laundry machines needed fixed

breakfast including fresh pancakes.

the breakfast was great the rooms were great really near every thing

not many offerings for breakfast.

were parties going on in rooms and parking lot til midnight

they offered laundry but had no change on hand to operate the washer and dryer

hotel staff was nice, the rooms were clean and comfortable, and our grandkids enjoyed the pool.

parked so many vehicles in multiple spaces, we had to drive around until someone left to get a parking space

of parking, staff was very friendly, hotel was clean, room was clean, bed was comfy, flavored water

walls are thin kids in the next room was kicking the walls when we were trying to sleep, and you can her the

the wifi was decent.

i expected a nicer tv and wifi for the asking price

dirty, nasty rooms. cockroaches at night. no wifi.

trash containers around parking lots were running over

the front staff was friendly and tried their best to get the wifi to work

t clean we found bedbugs on our bed our baby was beaten by it in two places and we had to do laundry and to

need to have more change when people want to do laundry

the laundry facilities didn t make the clothes clean or dry and the cost in coins was too high

the bar, breakfast area, gym and laundry was a blessing it made our stay so awesome

change machine and a coin-operated dispenser for supplies needs to be located in the laundry area

great breakfast menu and welcoming bar area.

room was not close to parking ,laundry not in room ,bed was sort of ordinary.

was accommodating, on site laundry open 24/7, large room, quiet, decent breakfast, dishwasher, 2 bathrooms

guest laundry is not secure and floor was very dusty and dirty with lint and candy on the floor

pets allowed

it even had a fireplace

no carts for luggage available the laundry room was right by our room and the door was slammed when was trying

laundry service

also it would of been nice too have somewhere for guess to do there own laundry too

included breakfast and a similar style evening

the staff provided early check in and late check out

room size, plenty of restaurants very nearby. motel has a laundry room.

i liked the kitchenette and laundry facilities. they both came in handy.

laundry facilities.

parking was convenient

booking.com needs to tell bookers in advance if there is an additional pet fee.

again the staff was rude the laundry room was filthy in the washer and the dryer stopped working in the middle

room weren't clean - black marks over the bedding, tissues stuffed in the door, someone's dirty laundry left in

no laundry area on same floor we were on

condition of the outside,the ice room laundry room elevator and pool were closed out of order, there were some

the laundry room was a joke

no hair dryer. no disposable laundry bag.

the front desk area was hot, laundry laying everywhere and abandon

that the breakfast was only served 4-9. i think it should be until 11am.

room was clean, very quiet, very comfy bed, grab & go breakfast, coffee in the lobby and wonderful/professional

super clean. very friendly staff. breakfast was amazing.

done a lot of work to the business definetly a plus plus the convenience of being able to do my laundry on site

leftover pet food on the floor in a corner

it was a non smoking room

wifi

in the morning, we found a spent bullet casing in the parking lot

no jacuzzi and no pool but honestly if you don't have kids this is a great place to stay

it s $100 non-refundable fee for your pet.

price is high but considering the king size bed, free wifi, room service, bistro bar, kitchen area is open 2

price is high but considering the king size bed, free wifi, room service, bistro bar, kitchen area is open 2

pool was over crowded and lot of young adults was not watching their kids took much going on in the pool so bad

i wish there are more tea selections & tea in the room. laundry bag will be nice too.

front desk staff, fresh modern rooms, location, nice pool area

the pool was nasty buy the room was greatl

our room was great! very spacious! very clean. very modern. nice free breakfast

advertised bar was not open. but no big deal

good hot breakfast. wifi. cable and clean towels.

breakfast was limited on saturday. better on sunday.

the room and pool

room very clean. great breakfast.

specifically booked a hotel with a pool for our twins birthday

laundry room

y need a shop stop in the lobby like laundry soap u can buy , snacks and breakfast buffet would be

also it had self serve laundry which i desperately needed

no change machine or laundry supplies in the vendor machine to do laundry.

wish the laundry facility was in working order and had more than 1 washer a d 1 dryer for everybody to use

three people with laundry for one person

very quiet, laundry facilities work well, great lil breakfast and the staff was very friendly and helpful

had to ask for towels was not told at check in how laundry was handled.

laundry was closed for more sheets

wash the laundry hella staines on sheets and covers

signs laundry was closed but the lady at the front insisted it works and that i should go try for a 3rd

hot tub pool. breakfast

parking was convenient

the parking lot was closed and i had to park at a neighboring restaurant

little cramped for trailer parking. i got there early and was fine

was a big bonus to have laundry facilities on one of the guest floors (3rd floor

there were unsupervised kids in the room next to us, and they were very loud .

nice place for groups, pool, fitness center, grill, free breakfast

due to covid breakfast was different than normal. they had limited options at the front desk.

breakfast, cleanliness and quiet

the breakfast was great and the staff very friendly. not too noisy.

ample parking

clean and very goo breakfast, beats the drury by a mile. i will stay here again.

the room also had no running water in the bathroom and kitchen sink

we appreciated the warm breakfast, the room amenities and a quiet night of rest!

parking

kids had to keep rust bands for the pool

comfortable bed, yummy breakfast

kids had to keep rust bands for the pool

breakfast hours can be extended on the weekends

liked the fact that the hotel was not crowed and there was lots of parking

everything. pool and hot tub was a wonderful bonus. bar and restaurant were wonderful.

location on campus, lots of places to eat at all times, lots of parking, clean room, comfortable, and quiet

i also loved that there were multiple parking lots, so i was able to park behind my room

pool area could be a little bigger. more chairs

access to inexpensive laundry facilities was a real plus

i prefer an outdoor pool but it was nice

wonderful swimming pool is there and delicious american breakfast

facilities like the workout room, indoor pool and outside grill area

pet friendly. very clean. no smoking facility.

the night staff seemed a little put off because i needed change for laundry and i'm a night

my picky kids had a hard time

furnishings plentiful parking quick check in late check out clean beautiful outdoor sitting

parking was horrible especially the handicap parking.

swimming pool kids and walking on floors/elevators without wearing shoes and making it too slippery and

the room door was not exactly fit well so conversations in the hallway or the laundry room nearby were audible

flooring around the pool was not the proper flooring for a pool area

site was hidden and when i did find it it was well in the back end of a large shopping complex parking lot

the breakfast was excellent...lots of choices

clean and fresh, staff was professional, breakfast was above average

laundry facility wasn t functional when we needed it

hotel was very clean from parking lot to lobby to room

pool was down for maintenance.

the pool was very clean and at a temperature that was not too uncomfortable

kids running hallway at 11pm

hardly functional laundry room

location, price, breakfast, and staff.

you come with a pet, there's a nice residential neighborhood right out of the parking lot

we really appreciated how friendly the staff were. plus the fact the had the breakfast.

decent breakfast bar too

always an issue with the wifi/ internet

it was clean, the bed was soft and the breakfast

excellent hot breakfast

ample parking

impossible to get kids back to sleep after that

laundered there is heavy smoking going on, nauseating deodorizer in the hallway carpeting, loud laundry room

hum... well...coin op laundry was good but dryer stopped working.

heated indoor pool, breakfast wifi coin laundry etc

and, i stayed on 3rd floor and there was washer and dryer on my floor and was able to do laundry

i had my pet and the walking area was great with lush grass

room near laundry to noisy. water of first room had no hot water.

plus you had a guest laundry area - amazing

gym facilities were very warm with little or nocirculation

breakfast was lacking variety

parking

noisy, room was next to laundry and people were in there until at least 1145pm

laundry was $4.25 to wash and $2.00 to dry

there were hangers but bring your own laundry bag

beds were pretty good and the laundry was perfect

the location of the laundry room

the breakfast options, no elevator, vending options, laundry facility

i was appalled by the character who appeared to be a laundry man coming out of such a deep bag

easy parking, easy to find, and easy to walk to some of the nearby places

the wifi was not working properly

to many kids at the pool

i asked for them switch mattresses couldn t do that laundry facilities half work

the location is close to food, laundry maybe etc.

breakfast, hotel is in disrepair, someone s dirty laundry was still in bathroom

only 2 towels in our bathroom, asked for more, they were all in the laundry

kids kept running past knocking on my

it had been locked in ,the toilet seat was broke,the tv volume was to loud couldn't adjust,the laundry facility

as if that would stop an intruder not to mention they have a whole underground trap door in the laundry room an

the activities that were taking place in parking lot all around

at-door parking. fridge.

i liked that the police were parked in the parking lot of this place

room was not very well cleaned and the wifi was terrible.

hotel employee. she was welcoming and friendly. laundry

terrible wifi no signal

the breakfast was great. it had a variety of options. the eggs were delicious.

the staff was so friendly! and the breakfast bar was the nicest i have ever seen!

very comfy bed, clean and the pool was nice.

breakfast was good. bed was comfortable. laundry facilities.

and i didn't get a chance to stay at the property, due to miscommunication, the property is not pet friendly

pool wasn t open

wifi was horrible

carpet was stained in several places

laundry facilities and gym at the hotel were great

laundry service possible for long stay guests, although laundry bags in room

pool water was cold, dining room was freezing, and the bad was uncomfortable (too hard)

breakfast buffet was mediocre

it was easy to find. parking was near and easy to locate.

enough room to have my daughter and her kids in our room and not have to sit on the beds

parking lot was small, and the mattress was way too firm.

pool was open

pool was very cold

i personally enjoyed the fitness center

they have a full size fridge and freezer! plenty of space in the rooms and laundry matt on site.

dirty laundry

i booked 2 non-smoking rooms, but we were given two smoking rooms, so i had to return to the office and get them

non smoking room smelled like smoke and had

pet friendly

laundry facility is finally now open with certain hours

vending only included pop tarts and laundry supplies

a non smoking room, it smelled of cigarettes, mattress smelled of cigarettes, cigarette burn holes in

no pool

non smoking room smelled like smoking room

of a cornfield which was great), they did a nice job tidying it up each day, liked having on-site laundry

affordable, good value for $. well lit parking. walking distance to many restaurants.

the pool was not working huge bummer for my kids.

no wifi no tv

the pool area was clean and the water was warm, which was nice

was great, breakfast was awesome, pool/jacuzzi perfect, room was very clean bed was comfortable, shower was

the pool and hot tub was out of service

breakfast was very good, and staff was very friendly

to be ready by 6:30-when i got downstairs 3 people already waiting, lights off, person it kitchen cooking and

the wifi was unstable - i had to login several times in 2 days

her to take my dirty towels and she made me clean them up and take them to the hallway into her laundry basket

was so beautiful the pool and hot tub was amazing and the breakfast was absolutely

they had enough options for kids and adults to please all of us

some one was giving kids swim lessons in the pool while we were trying to swim

kids played ding dong ditch at door1230 at night

laundry facility had broken appliances and although they required quarters the hotel had no

friendly and helpful front desk guest laundry

it was dirty and laundry and trash were still in the room

wasn t the cheap stuff, price is extremely low for the quality, the staff was extremely nice, laundry room

it is a clean place, has laundry, gym, and a good breakfast.

laundry service

hand towel for two people i went and ask for more and they said they couldn t giv me anymore laundry door

said he did not receive my email asking for a first floor room (due to my recent knee injury/my pet)

vanity area had no lights. the wifi wasn't secure. my phone said major problem if i used it.

pet friendly and staff are helpful

dryer didn t dry my laundry after putting $6.00 in it. beds were very hard.

in parking lot ,the driveway, finding the entrance at night, no change or soap for the laundry

laundry facility

breakfast was fantastic

we pulled out the sleeper sofa for the kids, there was a giant urine stain on the mattress

to study, and i was able to enjoy watching tv by myself in the second floor lounge while doing laundry

breakfast didn't offer any choices the staff who ran the breakfast, was extremely rude to me and

the pool was slightly cooler but we still enjoyed it.

the free breakfast was very good and the rooms were nice, but managers are why we would stay here again

i don't think there was anything i didn't like. didn't use the pool or gym but they looked ok.

it would have been nice to get all kitchen items on advertising brochure.

car alarm in the parking lot sounding every night in the early am

staff was very helpful. pet friendly.

the parking lot didn t wrap around the building

if it wasn't pet friendly, i wouldn't stay at this location

i was also never told they had a laundry facility

small pool no hot tube

breakfast was just ok but overall liked the hotel and would come here again.

the hotel was very nice. the breakfast variety was delicious

large spacious suite all systems worked missed breakfast but heard it was good

we had to take the kids down the road to the sister hotel to swim

the staff was professional and friendly. room was clean as advertised. breakfast was tasty.

friendly staff, very good breakfast buffet.

we love the breakfast and the hospitable nature of all of the employees

pool was closed. but understandable due to covid.

the kitchen in the room

pet smell was awful, took me 35 min to get checked in as the front desk was a joke nothing much

drugs all thru your hotel drugs being sold in parking lot

bed, pet friendly, great value, friendly staff, huge room, wheelchair accessible bathroom, kitchenette

the sink in the kitchenette was dirty and clogged

kids loved the warm indoor pool and 3 foot to 5 foot depth

hair products since my hair is very long and i always need more than a sample size ud83dude06 the pool was closed

no pool

kids loved the warm indoor pool and 3 foot to 5 foot depth

bar is not open until 5

fact that the hotel had everything you needed from a fitness room to a laundry room to a bar and restaurant on

our room was poolside and a family with children started swimming and making a lot of noice pretty early

and ample parking near the entrance

no room service

plus someone did there oil change in the parking lot, should be cleaned

the laundry area was also super nice, when you scan the qr code to pay for the washer and dryer, it

also like that it had laundry a room & on wednesdays they feed the guest for free, free drinks as well

only one laundry room

the pool and exercise rooms were closed. that was the only problem i had

bathroom and kitchenette needed updated badly the ceiling above the shower was peeling and drooping