-- would be helpful --- the other staff were very nice -- one actually washed my clothes -- the laundry for the

parking was so easy and very close

homeless people were wandering in parking lot

the parking lot was filled with loiterers (i am being nice here)

very quick and safe walk and you cannot beat the free parking and breakfast

and the laundry/linen bag, usually attached to hangers in the room, was not there

also my watch was missing and was later recovered it was accidentally picked up with laundry but was returned

laundry room dryer kept stopping but that was a small thing compared to all the great service

breakfast was great, and hot

loved they offered a hot breakfast every morning, free parking, + a gym the pool didn t work, but there

) we were told alot of people brought kids for the weekend and they had a bunch of people for the park and cruise

clean, ease of parking at no extra fees.

everything & on top of everything the bar downstairs was cool

free breakfast buffet & the free shuttle that runs to the inner harbor

the bar tender/waitress is exceptional & personable

and what the hell is wrong with the spa tub

told me they had to do laundry first every time i asked for clean towels or sheets

jacuzzi and the indoor swimming pool and most of all breakfast was good if hot grits was added

the breakfast was wonderful. i was very grateful to have breakfast when i woke up.

and no wifi signal

wifi and the tv worked

availability last minute. laundry room upper floors. 24 hr clerk and staff are visible.

service morning breakfast

they was watching my room for what reason i don't know and they had me next to people who had 3 kids

could hear the highway noise and some from the parking lot but not terrible

me, my wife and my three kids slept in our van cause the hotel was so gross

i had to walk into the laundry room with hotel staff to show them the replacement cover top i needed

when i went to front desk, i was told they ran out of them & had to throw the ones they in the laundry

check in, fridge and microwave in room, nice breakfast (also pool, laundry and fitness center, though i did not

the breakfast was very good. rooms very clean.

clean the breakfast was delicious location is good i needed a early check in and thry made it

not sure if there's a way to quality control that since i know hotels sometimes outsource laundry but just

wonderful decoration, very very nice staff and a wonderful pool on a well located area

we ordered room service for breakfast. it was expensive but not very hot, or especially good.

love the svc and the room. the breakfast was the best tasting!

the pool is a definitely a highlight

bartender in cellar bar never acknowledged us

close to inner harbor pet friendly

location is amazing and room was very big. pet friendly was helpful.

95 charge for' incidentals' like wifi and the water bottles they leave in your room

old rugs and carpet needed a good cleaning

things we were looking for, close to the cruise terminal, had breakfast included and had a self laundry area

was not clean - dirty laundry from a previous occupant and trash left as well as bedding still looked as bed

bar and grill sells drinks and starbucks

n/a > didn't have breakfast.

great breakfast options, a lot of facilities, a big clean room and plenty of parking spaces

ambiance ..location to harbor and casino..had breakfast every morning was delicious

the bar and the hotel restaurant would ve stayed open a little later but it s still a great

room service and the hotel price was expensive. there were a lot of fees.

spent $60 on room service for dinner and couldn t get the food made right

nice on site bar and restaurant

pool is very small and the area around is was very slippery

had no issue with wifi connection per phone service people

the room next to us was so loud with a lot of kids in it

breakfast, the large room and the staff

there was a charge for early check in- we were looking to check in 4 hrs early- women at the front desk said

the laundry was also good and often vacant for the use

the courtyard should do a better job with laundry service

the kids love the pool, i enjoyed the gym

not much for kids to do since pool was closed

the kids love the pool, i enjoyed the gym

good and reasonably priced laundry facilities

whoever is doing the laundry, please wear a hair bonnet

no facility for laundry

there s nothing really to do in this hotel for kids

the breakfast should ve had more variety, like small pastries, waffles, eggs!

every call i made, whether it was to room service or valet, everyone knew my name and sincerely wanted to help

order room service for breakfast -do not recommend the restaurant adjacent to their lobby!

couldn't cancel my spa booking

the room service staff, cleaning staff and spa staff were friendly and helpful

room service was way over priced for the quality of the food.

central location to inner harbor and fells point - all within 5-10 minute walk with small kids

hotel lounge bar and restaurant were horrible and insufficient

restaurant is described as a sports bar which it definitely is not.

the worst part of it all is that after flying for 10 hours with 4 kids and 12 pieces of luggage none of the

more from the bar and grill

this is the year of 2026, not 1926. using coins for laundry is absolutely ridiculous

of an upgrade considering the location by the harbor this is the property where i had to pay for laundry but

i called room service

upgrading the wifi and add other streaming services to the tv

didn't work , no fan in bathroom so the shots linger longer, one elevator didn't work for us , wifi didn't work

no room service no laundry

exceeded the 6 day after reservation and is already recorded in the system, so can t remove the laundry fees

didn t like the fact that there was not breakfast, a pool, a spa, a gym in the hotel all that was portrayed

checked out on easter sunday, kids were happy for the whole day with the little treat and toys they got

a lot of kids in lobby playing

the desk clerk was performing laundry duty in addition to assisting guests with all manner of requests

tasted really good my room was very clean an comfortable perfect for my children who enjoyed your pool jus need

parking, but i understand that is a difficult situation with another hotel right across the way

parking fee

wish there was a little more lighting on the parking spots at the back of the hotel

guest laundry is not free, not a huge deal, but some hotels do have free laundry.

pool was too small

there was so main kids there and the adults really could not get in the pool you it s was like we had to find

little better parking

access entry is on the curve of a busy 4-lane roadway, making exit from the parking lat perilous at times

gym was out of water and laundry area was dirty and missing remotes

with the suite free laundry, top of the line bathroom, it was better than i

they even have free laundry facility

we were able to do laundry, and there was a workout room

the pool hours should be open up by 8am

pet friendly, full size fridge, mini stove, and clean 24hr laundry room

it out when we pulled in the driveway and there were campers permanently parked on the street with weeds growing

breakfast is provided

pet room smell i didn t say i need pet room. breakfast was a joke, furniture ragged

kitchen services

needed your room key to get into the common bathroom ,laundry and fitness room

the floor we stay had over night laundry on floor

& helpful staff, full breakfast, refreshments happy hour on specific days, fitness room & laundry facilities,

spacious room with a kitchen, complimentary laundry ,nice breakfast,nice staff nice everything ud83dude0avery

iron and board, plus complimentary laundry

laundry room is very dirty

laundry room being on the 4 th floor and it is only 1 washer and 1 dryer

- also, in their website it mentioned about them having laundry service available

is one issue is the location also they booked me in room 128 which is not good location infront laundry

pool breakfast needs improvement laundry room needs supply machine door needs to be adjusted to open

need extra charge : wifi, water not friendly : self laundry only can use quarter coin, but the front desk

found dirty laundry from previous guests under covers

laundry facility was not kept well and drier didn't dry

there was trash and towels and piles of laundry outside all the rooms on my floor in the hallways from saturday

pool water was cloudy.

big guest laundry room

could be better, doors didn't block hallway noise, so hearing a lot of kids yelling out

roomy, great breakfast, excellent service.

my daughter enjoyed playing with other children in the pool

free breakfast was pretty good

guest laundry facilities are wonderful

i had a few questions about the the laundry facility and they were able to get my key card all set up to use

cleaning lady threw out my girl friends dirty laundry bag

the wifi could have been better.

also on the same floor and route to the pool so a lot of noisy kids going up and down the corridor

the laundry machines did not work and couldn t get the money out

entire stay was great, my room was clean, the staff were professional, parking was great, and the laundry room

no towels outside the room in the hallway there was a pile of dirty towels (like 200+) as if laundry wasn

uselly collect qeurters for laundry and all so i got some

no laundry serviced as stated on booking

both desk clerk and laundry personnel were sullen/upset during interactions with guests and it seemed like it

we wasn't told about the laundry facilities until the day we were departing

good laundry room

breakfast was amazing, and the coffee was delicious

clean, breakfast was great and my kids loved the pool

fire alarm went off at 1030 at night for a laundry issue

i did notice upon check out there was another person dragging a bag of sheets down to the laundry

breakfast, clean room.

i appreciated that they devised a plan for the pool & breakfast

the guy who checkeud us in was extremely helpful and patient as i was traveling with my kids..

the laundry room didn't have good circulation

laundry room smelled like a sewer and we had to do laundry and our cloths smelled disgusting

breakfast was skimpy compared to other hotels

no real hot water, was mostly lukewarm and wifi did not work.

was ok and what they had was good so i can t complain it was something to eat for me and kids

we took advantage of the pool and laundry area

hot breakfast was a true hot breakfast eggs, bacon, sausage, pancakes

complaint was the gym facility did not have wipes to clean the machines before use or hand sanitizer

the rooms are beautiful and equipped for the disabled this hotel has a gym, washer and dryer

the staff was great, the room, the pool, fitness room my son loved, and the breakfast

on a positive note though when we needed quarters for the laundry a male staff member went down the street to

like how it has a laundry room, storage and a full kitchen and stove in the rooms

breakfast, a laundry room for those wishing to do their own laundry

parking, front desk morning staff /evening, housekeepers and breakfast bar everyone

daily room service

one even locked herself in the laundry room and squatted for the night

the pets, the barking at nite and the noisy neighbors that don't care about anyone else.

people just sitting on the ground of the parking lot, people roaming around the cars and my car in the parking

man who was working the desk when we checked in and the man who drove the shuttle to the airport were both some

we booked because the property claimed to have a pool but the pool was empty.

only issue was that the a/c was out in the bar area

exceptional friendly work staff from valet parking bar and restaurant workers front desk everyone was very nice

there is also no bar yet it s advertised as having one

were spacious and clean, staff was friendly and helpful and even accommodated an early check in

wash was empty and they gave me a bar of irish soap instead

they even have a laundry room available to guest

free laundry facility

didnt stay in the suite long enough to use the laundry or gym

accomodations were great,the gym, the laundry facilities and the overall comfort was great ud83dude03 so nothing

complimentary laundry was also appreciated

the hotel needs to look into their 3rd party laundry company they are using

are washing towels you cant wash bath robes the bed sheets had a crusty feel to them think it was laundry soap

the bar and snack cozy are perfectly stocked if the mood strikes

5 star hotel: blankets and linens were old, thin and had holes the gym had no a/c and was about 95 degrees the

2 tvs in room, ideal for kids

the self service laundry is good

very good and central location with a lot of history to the building + a good onsite gym, laundry and coffee

no washing machine. it costs ridiculous money for laundry.

were on the mattress cover there was no toilet paper towels one wash cloth and two towels no laundry bag door

they have a laundry service in the basement of the hotel and they also supply laundry detergent and fabric

no light in laundry

to convention centre and harbour laundry and ice facilities good size room and sofa bed secure luggage

clothing so i had to run out and try to get coins, which were not in the hotel to put into the laundry machine

also for some reason my wifi connection was not good

was given 2 complimentary tickets to the breakfast buffet to use, but the buffet was not open the next day

the laundry room was great too

also, the hotel bar was lovely, but there was just one person working the bar, and so it took a long time to

they allow pets and you can tell

kids loved this hotel more than any other. great friendly, personal service.

the rest of the bar staff had us feeling special and were excellent mixologist

view from the gym was great!!

no breakfast included

the location, the staff the pool the hymn the room

room service never came to clean my room so we were

then i ordered room service and it took an hour when they said no longer than 45 minutes and the molten chocolate

dirty laundry and trash was left in the hallway for at least 2 days

good breakfast, laundry facilities on property, good wifi

the facility didn't have guest irons available and no laundry service either

the management was nice. it was decorated nice. breakfast was good. love laundry area.

however, there is no laundry room despite what s mentioned in the description, and the facilities are quite

house keeping was out of many items and little things like toiletries (hand soap) , trash bags, laundry bags

securities continued in place for the hotel, however, i enjoyed the snack bar fresh sandwiches, fruits, and

good gym

i had very tired kids in the car and that was the last thing we needed

gym was aweful

hotel has a free bar with a variety of different drinks and a big assortment of table games

lack of room service.

perfect spa, very tasty food, recommend to take benedict eggs with maryland ham - super tasty

location for those without kids/families

decor theme throughout the hotel, and very stylish bars on the first floor

the design is super fun and leans into an opulent deco look and the bloom bar is excellent

oh and bonus you can use the gym about a block away

good at ash bar was yummy, drinks at blooms on bingo night was fun

wonderful bar and speakeasy

the lobby area was well outfitted with seating for adults and games for kids and families

pet friendly

parking no valet. the rooftop bar was closed due to covid

menu for the hotel top restaurant was not up to date on the television, and room service wasn't available

pool closed for whole 2-3 days cuz somebody cut their feet and bleed in the mini pool

the room was immaculate, the location was a+, we had a quiet room at the end of the hall, free wifi - it couldn

have more trash bags in the rooms and need to find a better way to warm the pool and pool area pool was freezing

it was clean staff where friendly pool area was nice in warm

attitude of front desk and kitchen staff

the breakfast was fine and the location was convenient

very clean room, good breakfast, excellent staff!

was like pool water temperature

no pool

with expectation of swimming and sitting by pool on the hot days but it wasn't open and i wasn't notified that

oddly the laundry was free

based on the condition of the clients going in and out the front doors, and with the free laundry services, i

under construction, no gym, no ride from airport, weed smell throughout halls and room, bugs

24 hour airport shuttle

it was great, especially the free shuttle to the airport

ice machine and laundry were out of order

non-guests were allowed to enter the premise, use the bathroom & the laundry

breakfast had no drinks ( apple, orange juice) they were out of them front desk not very polite laundry machines

another situation was the laundry room the dryers was broken and i had to dry my clothes in my room

and immaculate room, almost like an apartment very clean comfortable bed large bathroom free laundry was a great

no way to do laundry or close laundromat

with laundry trolley and wheel bins, breach of health and safety

no pool, they claim to have an exercise room, never saw it

room service once every other day and sometimes more if you need anything you need to go down to

good parking

laundry facilities were in another building

suite of services are not available post covid including mini store, laundry detergent and all the vending

beds are a little hard, and i don t like that they locked guests out of the laundry at 11pm - that s when

were told that the bar in the hotel stayed open till 11:00 pm but found that at least on two nights it was closed

no access to gym before 7am

at all hours of night couldn't sleep walls paper thin room on 1st floor adjacent to lobby and laundry room and

breakfast can be better.

with all the postal trucks parked in the road when you are trying to get in or out of parking lot

hotel - friendly staff - lovely room and ample parking

everything. especially breakfast. staff and shuttle were awesome!

laundry diy

scum on the top of swimming pool,my laundry got stuck on spin cycle stil dirty

the front desk worker was super helpful and the shuttle driver picked me up and got me back safely

room service is not available

a small muffin, granola bar and cup of fruit

felt safe, stores, fastfood, and laudry nearby with free laundry detergent given

the hotel needs to improve the laundry and housecleaning

housekeeping need to improve on the laundry and washing linen, sheets and comforters

it was a fire and the laundry room at 3am and the property did nothing to compensate guest

i also saw a mouse in the laundry room

location price breakfast vending & laundry area prices were reasonable

there is laundry facility on site and the front desk will change bills for coins

location is perfect for work. the snacks & coffee in the morning. laundry & vending area.

they also have a laundry facility on site to use whenever you need

towels had hair on them and there was laundry left in the room by the previous occupant

also no breakfast or self-service laundry

laundry machine broke down and we had no clean sheets or towels for 3 days

a guest laundry

no laundry and no microwave

room was very nice,eatery and bar was nice.staff was great

access to pool, fitness room and laundry

there is an option to do laundry, with supplies provided by the hotel

kids running around unsupervised, people doing laundry, walking around with no shoes

full breakfast was fantastic and i also liked the fact that the hotel had laundry facilities within

was able to access the laundry facility and the fitness center

they offer a great breakfast included in your stay and affordable laundry service as well

the laundry situation is ridiculous

your laundry rooms are so disgusting old and half working

smell like weed, trash in the hallway, dumpy grounds, old laundry machines that didn t clean it or dry my

there where only two laundry facilities and both where not working nothing worked

pool was closed even though no masks were required anywhere in the facility

but we understand it was no big deal just would have been nice coming 8 hours away to let the kids stretch

i loved the separation of the bedroom and the living/kitchenette area

great shuttle service

fact that they allow pets in every room

guest laundry facilities are bad

weed in the entire building, dirty van, dirty building, lot of small things not cared for like laundry broken,

we asked for extra towels and wash clothes and no one brought them and i had to go to the laundry and wait for

loved the 24 hour airport shuttle service, the 4 (or 4:30am) breakfast start time, and the cheap laundry

2nd floor laundry room is in poor condition and can be considered fire hazard due to expose electric wiring

we loved the use of laundry washing and drying free for hotel guests

the staff were friendly and there is a good laundry facility

stay and we like being able to leave our car parked there instead of at the airport s satellite parking

clean, comfortable, prompt shuttle and excellent breakfast

pool was very small but served the purpose

facility mostly quiet, guest laundry much appreciated

dirty laundry and trash was in the hallway as we walked to our room at 3pm when i checked

even on teh 4th floor it sounded like laundry machines running off and on with tennis shoes in

i love the pet friendly atmosphere the bar staff was amazing an very friendly

i could go the bathroom in peace (which doesn't happen much when you have kids)

they also advertise a restaurant and bar in which there is not one that is open either

close to airport and hotel shuttle

dated, toilet to low, and looks like a toilet for kids

a bunch of people at the bar and lounge looking at me

the hotel was great my kids loved the pool and the service was nice

laundry facilities available and the ice machine is easily accessible

love the workout room and free wifi and access to laundry

there s also a market in the lobby with food, snacks, drinks, toiletries, laundry products for purchase

also, kids running and playing in the hallway early in the morning, while we were trying to sleep

heated pool would have been nice but not really

may 22 evening the lobby bathroom is awesome there was no laundry bag no tv instructions no literature in the

called for washcloths and towels and they dropped off towels only in a laundry bag

two of the four laundry machines were inoperative

was no breakfast offered, the laundry machines were pay as you go and they didn t all work

the bar and restaurant are very nice

laundry and shuttle available. breakfast option was relatively good

cleanliness,the over all space of the room and the fact that they have in house guest laundry room

left in the refrigerator *small parking area *laundry room was dirty *transitional housing, the children next

i did my laundry and had some breakfast before relaxing after work

the rooms were very clean but tidal soap sucks wind and should not ever be used in laundry

location, food, and gym were top notch

i just wanted to know at what part of the hour does the shuttle

room service breakfast was blah

i thought for sure when i went to the gym, i was going to be locked out of the room

the kids enjoyed the pool

then i was doing laundry and found 5 different bugs in there within 20 minutes

is located, free breakfast which i stopped eating after the second night i found bugs in the laundry room

hotel had not done laundry

the guess laundry room there was plenty of hot water t.v. channel were ok

that it was under construction and that none of the amenities were available, no fitness , no laundry center

the room was nice, the pool area was good and the breakfast was very nice

stated before the breakfast was minimum and the pool was closed the gym closed so there was nothing to do outside

big, and only downfall, was that the shuttle to the wedding we went to, left many people (and older woman in

pool doesn't open until 10am... no morning swim for us.

i'd book again without the kids just to sleep all weekend

low to no quantities of snack items and open doors to the working laundry area

there was a free laundry with fresh apples which were also free

everything free laundry gym clean etc

rooms with full facilities and surprising complementary extras such as wifi, a well eqipped laundry for guests

free coin laundry.

also, my room key didn t work for the laundry room and on monday morning my room keys had to be reset again

gym, staff

was a restaurant and bar area available

the room we stayed in had a pull out couch that was perfect for my 2 young kids to share

the room we stayed in had a pull out couch that was perfect for my 2 young kids to share