laundry room reaked like smoke.

the pool wasn't open

everything. breakfast was very good. room and staff very good.

was a semi truck parked next to the pool area that was running for more than an hour which ran all the guests

i felt a little weird leaving my car teo parking lots away

laundry could have cleaner and stain free

the restaurant/bar the boat slips and guest laundry. early check in zero hassle

across all 3 buildings, the pool area was well kept and spacious, large rooms, 24 hr gym access, laundry area,

every staff person was kind and helpful from the front desk to the laundry and people cleaning

having a 24hr laundry was very convenient

wish there were a washer and dryer, as i was traveling light and didn't have enough laundry for their in-house

it is advertised as wifi through the property

they didn,t have a continental breakfast

great breakfast and service!

view of riverfront and pool nice location

after 10 minutes found someone in the laundry to let me into my room

does the staff smoke in the laundry area

laundry

parking lot was poorly lit. hotel lobby smelled like smoke. hotel itself had a not safe feeling.

breakfast, hospitality, cleanness, and also location ud83dude01

the parking was tight with all the trailers that was in the parking lot

it had a nice pool and a gym and it was clean

the staff was great. breakfast was yummy. dining area was very pretty and well maintained.

good parking but can get pretty full

nothing pool was dirty

the laundry facilities weren't working

needed to do laundry

the pool was clean hot breakfast laundry on site

hotel has a guest laundry facility that is clean

didn't care for laundry facilities

all guests could see into the laundry room

even the laundry attendant and custodian was kind and held open doors and gave extra towels

linking our devices to hotel wifi was more difficult than needs be! make it easy,

staff always greeted guests, the rooms were clean and looked new, plenty of parking, ice machine worked, wifi

location parking staff

there is everything you need: laundry, ice machine, computer with printer

fact that it has a hot tub and pool breakfast in the morning and comfy bed laundry room price was great

the laundry services were affordable but watch the left dryer, it got super hot

it was very clean, they have a playground and little dog park, the pool and hot tub, a gym and laundry facilities

was good, clean room, vending machine, laundry, some formal breakfast

the laundry machines were out of order

had laundry facilities

laundry facilities on site

internet does not work properly, laundry does not work and there is no daily housekeeping.

the laundry room was so convenient

the laundry's prices due to the hign cost of inflation!!

laundry facility has 2 dryer, one wasn't working and the other one was busy and didn't not dried

friendly and helpful staff clean on site laundry and restaurant nice pool area comfortable beds

laundry needed a good cleaning, dusty, but this hotel is under reconstruction(updating or hurricane

was near the laundry room, i could hear people slam the dryer doors shut but they finished their laundry before

room was clean, but the scent of cleaning/laundry supplies was almost overpowering

there was no laundry service for 4

the nicest person i ran into was the laundry worker in the back

down and washers broken couldn t do laundry was sent to another hotel to do laundry one of there competitors

laundry guy never gave me one when i took the one to him to get washed

laundry's on the second floor. nice people and place!

to pay extra to do laundry, should be included in price of room

laundry

needed an early check in and the staff were more than accomodating in getting us in early so we could make a

nice large and comfortable room and good breakfast buffet. wifi worked very well.

indoor pool, very nice breakfast, laundry on site

-the mini fridge didn t work -the dryers in the laundry room were out of order -it didn t feel like any of

the workout room had a disabled treadmill and the laundry room had a broken dryer

the hotel had everything breakfast, heard pool, and laundry.

the hotel had a great set up with pool, room, laundry, gymn

when i went to the shopping area to find laundry detergent, the clerk on duty told me that it was complimentary

they also had a guest laundry with a washer and dryer

hotel was clean, there was a laundry facility, and it was located directly off a major highway for convenience

pool and hot tub was awesome, as well as fire place

staff was friendly. had a nice bar and room was clean

highlight of the trip was the laundry service its $2 to was and $2

also, pool and spa was well taken care of and my kids and i enjoyed it

the hotel parking was plentiful and it was also close to the outlets and just a short drive to the old

breakfast was lots of carbs!!!!

nice staff, late check out, breakfast was all prewrapped items, and room was clean.

bed still had dirty laundry from previous stay (we realized once we opened it) and from 3 days, 2 hot breakfast

self laundry costs 3

laundry room and gym accessibility. free coffee/tea all day. pet friendly.

staff, great room accommodations, laundry, workout center, pool, breakfast 24/7 coffee

friendly staff clean facilities nice breakfast choice laundry facility pool area clean and tidy

had 2 queens next to laundry room it had broken blinds

perfect location, clean pool, fully equipped kitchen

the front desk staff was very friendly. we got an early check in which was great!!

heated pool

longer pool hours.

on-site laundry was a plus as well as having some ceramic dinnerware and metal utensils

no atm machine, can't get coins for the laundry facility. room breaker trips alot, valet only.

my aunt was doing laundry and someone had their clothing sitting in the dryer

we wanted to do some laundry later and no staff to sell anything at the little store

everything was clean, good breakfast and the location was perfect in case you want to walk down to the downtown

did not work properly, burned out light in bathroom, limited lights in room, dim lights around laundry area,

there was no enforced time to be respectful and quiet for others or telling guests not to do laundry at 2am

first room i was in was right next to the staff laundry on the third floor it was extraordinarily loud

no laundry zero

although we didn't use them, there were laundry facilities at a very reasonable price

what was very nice after spending several days at the beach was the on site laundry facilities for getting all

the pool is clean and well maintained

had a 25.90 parking fee if you had a second car . in the lot

pillows were pretty stiff. pool not heated. did not see jacuzzi/hot tub.

only can use one parking space, so be prepared if you wanted a guest to visit

feel that the continental breakfast should have been able to be served in the front building and room service

beautiful grounds with heated pool

small breakfast area

beautifully furnished rooms, great breakfast, bikes to use, only steps from historic downtown

it was beautiful old restored homes turned into a bed and breakfast type hotel

could hear everything in the morning and i mean everything from doors opening, to little kids

pet friendly and after checking in to our room, was called by manager lori and told they don't

pet friendly hotel is a major plus

augustine with kids

also pet friendly

only issue we had were the laundry faculties

water pressure and the laundry

if you made some upgrades to the rooms and the laundry area it would represent better

laundry needs repaired

the bonus was a miniature golf course

noise in the room (laundry/water pipes)

elevator right by open laundry door

our room was located near the exercise room, ice machine and laundry

location, gym, convenient common deck outside room,

walking small bar area to get to room got hard to pass by was with child

were near the laundry and it sounded like the train was going through our room

room cleaning and laundry replacement could have been better

washing machines old and hair inside the machine and dirty on outside ;couldn't do my laundry

there is a (filthy) laundry room but hotel doesn t have laundry soap to even buy and you need 8 quarters to

laundry area could have been cleaner - you really had to make sure nothing touches the floor

laundry room close to room

laundry facilites were not working

used the guest laundry, machines old and a little rusty on the outside but worked fine

they had a nice laundry

laundry smelled awful and i found a cockroach on my room

price of laundry washing machine & dryer was very reasonable

great location, nice staff, fun bar. great to have laundry services too.

good location, the restaurant was good and the menu was really diverse . good gym as well.

was getting ready in the bathroom to meet our friends (no time for a shower) :( also, sat in the pool area in

they only had a work out room and a bigger pool i would have given them 5 stars across the board

staff, cleanliness, pool, laundry facility, courtesy shuttle service.

staff, fantastic free breakfast, wonderful little swimming pool, laundry room and gym

wifi did not work in my room 215

very comfortable beds, the breakfast was great, paid in advance

wifi ok

were given room 106 and it was right next to the laundry room

the property was clean as well as the room. the pool and hot tub were both very relaxing.

the pool and spa was not very clean

location was great, also a small pool/hot tub. didn't hear noises from street or other rooms.

no microwave. very light breakfast.

room smelled like spoiled laundry

had to use the on-site coin-operated laundry unexpectedly and there was no change machine available and the

is good and the dinner staff were very friendly they have laundry room

one laundry station in the whole hotel

kids loved the pool it was heated which is a huge plus

the pool area is pretty and clean

didn t realize there was a pool until we drove out

) charge us for the pet which we did not have

i was surprised at checkout that the pet fee and parking were not included in the price when i specifically

would ve been nice to have an inside pool as it did storm which meant no site seeing; it would ve been nice

laundry also on second floor

the pool was cozy but nice and i love the laundry area

and that the laundry machines weee out of service

the hallways were full of plastic filled bags of laundry,, for most of the days for hours

great location in walking distance to many little restaurants. on site bar and starbucks.

laundry room very handy

i also did laundry ($2/wash, $2/dry) and was given a detergent pod because i didn't have any

great laundry facilities at $2 a load, detergent provided

i loved hanging out at the common outdoor lounge area which included a fire pit, jetted spa, and bar with free

wish the pool would be open later and the breakfast extended until 10 or 11 am

the trolleys drive by every 10 minutes and there isn't any laundry facilities on the property

no laundry facilities

to have dirty laundry bags in rooms

they told me they would check with the laundry

just the breakfast

wish there was on site laundry or at least a way to hang dry beach garments but no real complaints

also hotel was advertised as onsite laundry and i had to go down the street to the sister hotel to

didn't have a laundry room for the guest

everything and your restaurant, beach access, workout room, laundry

i had to leave early in the morning to find wifi to get some work done

seems the laundry machines were inoperable.

wish the pool was warm

yea very clean and great location good breakfast

i thought the pet fee of $50 was excessive.

was disappointed the pool area was closed

3) vending machines for laundry detergent and fabric sheets were not operational

like breath old breath and when i asked for fresh ones they smell the same so i am guessing the laundry is being

it is surrounded by beautiful landscapes, walking trails and of course the golf greens

golf courses were beautiful and in great shape

nothing, the world golf renaissance is a great hotel!!

new hotel very helpful staff parking space is not a problem gym with modern equipment laundry

room was next to the laundry and work began early and the machines were loud through the wall

nice gym, pool and bar area

quiet and low key friendly service just a leisurely walk to downtown st. augustine pet friendly

the bar was awesome

did not recognize that: door did not open easily laundry bag was used up (not replaced) bathroom door jamb eaten

laundry facilities onsite

the gym only had 3 machines. out of the 3, 2 were not working while we were there.

outsiders at the pool.

the kids were bored after and we didn t have anything else to do but hang in the lobby

laundry on site

the laundry room could use a lot of tlc

quite, clean, the food & staff, parking close to room, laundry area, salt pool and pool

there s a laundry room on site, make sure to bring quarters and detergent

laundry facilities

it s above some machinery, laundry or the ice maker machine and the noise is unbearable all night long plus

we definitely appreciated the coin guest laundry machines on the second floor and made use of them

the laundry room has someones garbage on the folding table it was dirty

carpet smelled and was humid and the lighting was very dim in the hallways especially near the laundry room

the pool is more for kids because it s very small and the hot tub too

had to go all the way to end of building into laundry room just for some ice, and the breakfast could have been

staff was wonderful. laundry facilities on site. nice variety for breakfast.

they also have 24 hour coffee in the lobby and a nice pool, guest laundry and a very well lit property

change machine in the laundry was out of change

staff were friendly, free shuttle into downtown and onside laundry facilities, microwave in room

views, loved the room and privacy, free breakfasts, and the happy hour food and drinks for kids and adults

we love it here mostly because of the activities for the kids

the location. the things for kids. the restaurant. the pool. the rooms. breakfast

wifi did not stay connected more than 5mins after connecting

only suggestion is since it is a pet free hotel, there should be room set aside where no pets are allowed

laundry was broken and too far to walk to a restaurant. but close drive to anything you need.

reception was very friendly. refurbished rooms were good. on site laundry a bonus.

parking was awkward

rooms, lobby had plenty of food and snacks you could buy, and the pool was super clean and relaxing

secure parking

00 it will cost me more to exterminate my laundry car & belongings not to mention i still had to pay to go

more direct sidewalk space from parking lot to hotel room.

great to have a bar and restaurant on

wifi was very slow

on the water, nice dock and pool

nice to have laundry facilities

good gymm

only thing i didn t like was the water system in the gym area

the pool needed cleaning.

woman working the breakfast bar is sweet, friendly, outgoing and helpful

the kitchen lacked any storage containers so it was hard to have leftovers but the point of having a

the kitchen has nice new pots, pans, silverware, implements, coffeemaker, glassware, including

tight parking spaces.

the room spaces are a bit small: room, bathroom even though it had a kitchen and a livingroom.

kitchen well equiped

clean off salt water and sand from beach 2 blocks away, parking, elevator, restaurants close by, laundry room

the amenities were great too (workout room, pool and laundry)

location, price, room, access to laundry services, quiet, breakfast

clean.. quiet good breakfast.. nice staff.. easy check in

pool was great and it was just a 5 minute walk to the beach

laundry for guest not working

laundry was useful

then they have laundry facilities, but it looked like the dryer had been broken for a

elevator is super slow, one of the laundry appliances smelled really bad

laundry piled up in the hall way

stores and restaurants, the dog-friendly amenities, the (included) uber rides into town, free laundry assess in

they were so helpful and even allowed us use of their laundry facilities

spacious room with extra items like water, coffee, kitchen, comfortable bed

the spectacular view! walking distance to restaurants, grocery, live music. shuttle to downtown.

pet friendly with a designated fenced area for them to play and do their business

the included breakfast was great with many choices

was awesome, amazing hotel, lovely people and delicious breakfast, beautiful, cozy and comfortable rooms

the closing times of the bar and roof top bar.. they need to stay open longer .

the parking situation was inadequate

very good, clean, good breakfast, clean and good pool! we ll come back for sure

parking, welcoming atmosphere, clean adorable room

was said to have a kitchen and all it had was a tiny microwave, mini-fridge and some teapot thingy they said

location was great. owners super nice. clean room. convenient parking.

absolutely loved it was pet friendly

great shower and easy parking

the website said there was laundry services but what it really means is they clean your bedding and give you

laundry facilities out of order

the guest laundry was dirty and delapidated

no laundry

the kitchenette, and the very comfortable beds to sleep on at night.