you could tell the front desk were smoking

next time i will come down for breakfast

and location, especially given the new covid rules: no housekeeping, no breakfast, no gym, no pool, etc

pool was gross

my son is in a wheelchair and there s no accessible parking or way to get onto sidewalk

and the breakfast was very good

staff was so friendly, the breakfast was delicious and everywhere in the hotel was clean and pretty

we were disappointed that the pool had closed but understood why

we liked the swimming pool area

breakfast

1 guest laundry room on 1st floor with 1 washer and 1 dryer

the pool the staff laundry room work out room the gazebo

roomy and nice pool

that they had hand sanitizer at each location and they have a inside pool and my kids loved it

love the location the cute mexican restaurant right in the same parking lot

dirty laundry found my dresser drawers

good parking space, laundry

breakfast was great and the lady that was fixing it was very friendly and kind.

of the room decor, the presence of a full-length mirror and a chair in the room, availability of wifi, availability

also, pool was dirty and gym was closed

staff helpful good room, clean and great shower good wifi good self laundry

complete will fully equipped kitchen

cafr for the aftetnoon maintenance peoplr just hung around near thr pool when guest wefe using it

nice hotel gotta one bedroom suite with a nice view pool and mountains

breakfast was great

no laundry facilities for guests.

i wish the breakfast had some eggs.

breakfast was very good

continental breakfast was terrible

drain, large holes and carpet, beds felt like sleeping on cement, hallway and room smelled like a gym locker

was a little disappointed that the pool's heater was broken

no outdoor pool

open food bar was not to our liking as we observed several kids get items with their bare hands and then put

maybe that i was traveling with kids and didn't get to check out the rooftop bar

my kids said it was fancy. nice place.

rooms smelled like dirty musky laundry

breakfast and parking should be free.

you so much for accommodating our late check out

enjoyed the bar downstairs for a meeting spot

a better breakfast choice!

the gym didn?t feel especially clean.

the gym was clean and had everything we needed

we also especially enjoyed the musician/singer in the piano bar on saturday night of our stay

the lobby bar is comfortable with reasonable prices and the spoonbread restaurant provides good breakfast

restaurant in the area , safe , i did eat at hotel in the room first night great meal , great room service ,

to stay, very clean, staff was very friendly and helpful, safe, beautiful views, and a great pool

i have never felt so safe and been able to enjoy myself the room the pool the atmosphere of this place

when aloft tells you they are pet friendly, they re not exaggerating

we have three young kids, and they loved meeting cricket (the guest dog up for adoption), playing with the

great location and the spa bath was awesome

hotel bar and the hotel restaurant were both great and fair prices

restaurant was good but needed a better selection for kids

is pet friendly but a $125 nonrefundable pet cleaning fee was charged at check in

parking. 24hr gym. location

the pool was really nice and the kids enjoyed it

location, price, accommodation, laundry room with free supplies...oh and did i say location

pool was nice but smaller and gets full of kids at time so get there

k also really liked the variety and freshness of breakfast

very nice gym

hotel- excellent design and decor, nice pool, great location, excellent breakfast , extremely

complimentary laundry, nice size room, well-stocked kitchen

not many breakfast options

furniture in lobby clean room and bedding and modern location with a nice pool and nice

complimentary laundry, nice size room, well-stocked kitchen

gym facilities top notch

i asked the clerk if she had any aspirin she said no room 203 across from the laundry room i started not to go

take care to ask not to be placed next to the hotel laundry. quiet after hours though.

no laundry facility in this hotel

pool could have been cleaned

great location but free parking, free breakfast unlike other hotels in the area

i also love that if you need to do laundry you have the opportunity to do so with no additional cost

also the free breakfast was good every morning

pet friendly, fun to see all of the pups walking around (lashed)

location. pet friendly. large rooms. comfortable. quiet.

the free breakfast was ok could have been better like real eggs and sausage

and there were no regular sized towels, and when we called for some, they didn't have access to laundry

bug on towel and in drinking cup requested towels several times,told to bring soiled towels to laundry before

i stayed in a smoking room, but there was no ashtray

non-smoking rooms were smoky

lots of parking, parked right by our window and stairs

laundry room needed some attention

also ha a nice,clean pool area and laundry

no laundry facility

the limited number of laundry provided wasn t sufficient for our party

small laundry facility

they had dogs everywhere, people were smoking and drinking, someone had their car open with music just playing

filthy and very run down, pieces of my floorboard in the bathroom was broken off and hanging, the kitchen area

filthy and very run down, pieces of my floorboard in the bathroom was broken off and hanging, the kitchen area

i was also told that it was a 100 dollars non refundable for pets

specifically purchased a non-smoking room to prevent an asthma attack

and like the laundry facility for customers

have been and the bed spread was alot of smoke burn on it and i don't smoke and was put in a smoking room maybe

no pet fee

room bathroom and kitchen area plus i don't smoke and the spread was alot of smoking hole in it plus no fire

they wifi sucks and my services was bad

there was not pots and pans.. couldn't dont the guest laundry

to 85 and shopping i like the fact that the rooms are set up like a home setting and at their laundry facilities

the laundry room was good

liked the amenities like a laundry room that accepts cards, full-sized fridge and garbage cans, and the bathtub

the laundry facility accepts cards which is amazing for travellers who don't want to lug around cash

laying in parking lot when i arrived

easy free parking

the room was really big. the free breakfast was great.

paid extra for a room with a spa tube. wouldn't hold water and jets didn't work. what a waste.

i was moved to another room with 2 kids at 10pm at night

children enjoyed the pool, we enjoyed the gym and definitely enjoyed our room

the wifi did not have a secure connection

wifi was ample for our needs as well

nice gym, and excellent coffee and breakfast.

breakfast was good beds were comfortable staff was very friendly i would recommend it to anyone

guest laundry

laundry room

laundry was good and employees were very friendly.

had to take my sheets and towels to the laundry room daily

trash wasn't taken out of outside hall's laundry room not cleaned, computer always down, no recipes, couldn't

had to ask for dirty laundry bag

do not have any other options for laundry other then dry cleaning which is a additional fee and don't have a

no laundry facilities which was an inconvenience

being an extremely clean and comfortable room the breakfast was a pleasant surprise

clean modern well equipped rooms and outdoor pool

laundry room on one floor.

there was a laundry room available downstairs, and the location was close to stores and necessary services

was old and dated with stairs to room access and laundry and no elevators

having kitchen with some equipments. free internet. laundry.

i liked the fact it had a laundry room

cleanliness of laundry (dog hair in washer and dryer) room smelled like a big wet dog

location, breakfast, clean bathroom, clean sheets, clean laundry.

love the laundry room !!

was pretty good except for the laundry service

natural gas smell from laundry room by back door.

washing machines in the laundry room, they were not in good condition

then come 6am i discover they put me right by the laundry room

pool area was a bit dirty and there was some trash floating in the pool

free park, wifi, breakfast is in price

clean, comfortable and breakfast was good

no do it yourself laundry

have to join hilton rewards to get wifi, (name, phone #, address, email), a pain if your in a hurry, or just in

location, view, and the wait staff and bar tenders were awsome

the food in room service was nothing special.

literally have to pay for everything wifi breakfast everything they charge you for the deposit per day and

cold and old, bed dirty, pillows horrible, put us right next to the laundry room, bed not comfortable at all

we were right next to the guest laundry. it wasn't too bad but it was a little noisy.

to much noise during the day from the laundry room if staying in a room across from the laundry.

the pristine salt water pool was scrumptious

the outdoor pool was clean and enjoyable to swim in and the free breakfast was tasty, with a good

they had one laundry machine and one dryer for the entire hotel

i was not paying them, for me to have to gather the laundry and trash and put it outside the room

i must said the laundry was very clean

very kind. helpful with laundry needs and late night accommodation.

laundry system was good .

laundry machines were taking my quarters- machine jamming and the front desk was unable help

the next morning, nikki checked us out and put our staff in the laundry room, despite the fact that we had a

staff was very pleasant, breakfast was

breakfast it was good for what i paid, the price was good, the tv channels were not working in the

we enjoyed our stay. the kids loved the pool. the beds were so soft and comfy

good laundry facilities

room was spacious, you didn t have to leave the property to do laundry and there was machines to get drinks

laundry facilities were on sight, plenty of space for the clothes and outfits with the cupboards

also, there s really nothing in the kitchen to help out with living

pet fees is too high

it was incredibly clean and the pool and fitness room were great.

liked the balconies being right over the pool

pool was filthy which was disappointing, and the coffee bar closed at 10am, which was too early for

great people working in kitchen a little pricy but relaxing

the lobby and grounds was beautiful, the hall areas were clean. pool area beautiful

the indoor pool was very cold

there was a baseball tournament during our stay and although lots of kids we were not disturbed in our rooms

clean atmosphere , the breakfast, the location is awesome sparetime for the kids is around the

morning, the attendant at the front desk was very polite and friendly as she helped me adjust a late check out

breakfast, clean, golf resort

location, walk to breakfast diner, pool to unwind

(the alternative, is to split up mom and dad intro to two rooms with kids)

the bar is a little lites in their offerings other than beer and wine

that there wasn't a free coffee bar but starbucks was great.

(the alternative, is to split up mom and dad intro to two rooms with kids)

nice on the go breakfast

location was great. wasn't to impressed with breakfast but was ok

comfy bed, good quality breakfast, friendly front desk people, and is quiet

no free breakfast

very nice staff and lots of choices for breakfast

location, friendly staff, breakfast, laundry facility

the pool had that public pool strong chlorine smell that is an indication it's not the cleanest.

very clean hotel, helpful staff, and a lovely indoor pool! breakfast was also great and free!

was broken we were in basement room under the kitchen and it was much noise from someone or several someone's

breakfast was better than expected

there were no laundry facilities either we moved hotels that next night

breakfast was great every morning and a nice pool too

we loved everything about the room and the fact that it was on the 3rd floor where the pool was

the breakfast and coffee always excellent

staff was friendly and helpful and the rooms were very clean and the kids loved the pool

the microwave is in the basement with laundry detergent all on the counter top

thing that could have been better was to have a microwave in the room,not having to go down to laundry room to

had to go to lower level to guest laundry room

hotel staff even had quarters for me to do laundry

breakfast was not what i was expecting from ruth s chris

a great place to stay has clean laundry room gym, nice pool area

none of the ice machines worked except for the one in the laundry machine

laundry facilities

ice machine broken, laundry broken, bathroom moldy

the linens doesn t smell good as well, it smells like a laundry that was not thoroughly dried up and was kept

everything was nice and comfortable. even the laundry room. quiet. great location.

room was spacious with a full kitchen

there was no gym.

they was in the middle of renovation wished i had a gym to workout with time i didn't have anything to do

kitchen area was small but very useful

convenient it is away from stores and also having an on-site laundry unit

liked the gym, onsite laundry, detergent and kitchen pots pans and utensils available to use in your

the gym might have a door with windows so it wouldn't be so isolated during night workouts.

was great, but i wish there was more than a 3 hour grab n go for breakfast

the kitchen was very convenient. made the stay a lot more comfortable.

i was told that the laundry machines were not working and the staffing was short

the area, laundryroom and the room

also peloton bike in gym

the room temperature of the gym.

online booking website indicated there was a indoor pool and when we got there, there was not

staff was friendly- we were grateful for the laundry facilities!

location, helpful staff, good value for money, comfortable beds, free parking, laundry machine,

we did laundry there and that was convenient and nice

i feel the gym could be larger with more equipment.

someone's dog parking on my floor all night and kept me up

convenient to our event. good coffee. easy parking and check in

location was great. didn't partake in the breakfast.

no hot food at breakfast, no weights in the gym.

free wifi

lady that parked beside me in the parking lot got out and pulled down her pants and urinated right out in the

it was nice having onsite laundry facility however it seems there were a number of people not staying at the

the breakfast was very very minimal

i was given a room that wasn t clean, then the wifi code was outdated

breakfast needs a makeover

i was unable to sign onto wifi and could have used another blanket, sheet.

also next to the housekeeping laundry facilities and stock rooms

very clean. staff friendly. breakfast staff very efficient and friendly.

nice pool

parking was not dilineated from adjacent shopping area, not really a problem.

pool and no cold water swimming for me but some of my other family members went in ;-) and the wifi showed down

good internet connectivity and free laundry was huge

another guest in laundry was rude/surly other than that loved the hotel/staff.

the reclining chair. the access road. the free laundry. the free coffee. the cantina.

laundry room is clean and free to use

all the amentities felt very much like home, loved the coffee available 24 hrs day and the laundry facility

easy to get in and out, quiet, the free laundry facility came in handy.

choices for breakfast and location was close to stores and entertainment loved the gym and

location, great staff, has a inside pool, gym and pool tables

weight room and pool were appreciated

wish the pool was outside instead of inside but not a huge deal

need more laundry facilities

we did use the laundry room which was an added benefit

the pool was perfect and lounge areas were a plus

breakfast included with stay and the pool looked so big in the pictures but in reality it was so tiny

the pool was very small not like the picture, but everything else was beautiful.., ??

glad to have laundry facilities

yes, i signed your required pet form, but it will be the last time

only one old-fashioned waffle machine--long line at breakfast even at a non-peak time

did not like that they let pets stay in every room

and the commodities for the kids was great

having guest laundry was nice, and there was an offer using the app to wash/dry for free

their is a laundry room, fitness gym, diner area, a fully stocked pantry to purchase items from

was not able to eat breakfast,, however the dinner was great

wish the pool was a little bigger but it was nice and warm. great for a quick dip.

only issue i had was the small parking lot, was a challenge to find a place to park for the night

laundry service required guest to drop off and pickup at front-desk

wet or carrying wet towels, walking bare feet, some women were exposed a little too much, and the kids were in

i do miss the pool and the hot tub amenities, however, i understand why they were not up and running

the beauty of the facility, well laid out and clean, the staff was relaxed and friendly and the parking was

they are also pet friendly which is a plus

the clerk was doing laundry

laundry room was trashed out with someone dirty clothed left in

no working laundry tho

no laundry facility.

the laundry didn t work properly either

that it was pet friendly even though we didn t bring our pet

she tended bar, served tables and delivered room service with no help

when we ordered room service the night before it took over an hour for food and it took 30 minutes for them to

location modern and clean hotel friendly staff good amenities like an exercise room and pool hotel was very

the mini gym was perfect had all working basic stuff

like to see a change machine in the guest laundry (or at least a reminder in the room that we will have to stop

i would have like a hot tub and free laundry. it took 2 extra hours for my room to be ready.

breakfast was fantastic! the rooms were updated and very congortable. location was convenient.

i wouldn't recommend this hotel...no pool no breakfast..

is located next to a noisy freeway, the breakfast is honestly terrible, and the pool is dirty

great breakfast, pool and even laundry room

free laundry! what a bonus! breakfast was great too.

staff, delicious hot breakfast, and laundry

the kitchen staff was very attentive, friendly, and helpful

nice and cozy. there were kitchen items, refrigerator, bowls, glasses. a taste of home. quiet

in the center of tigertown walkable to everything- the restaurant and bar were both delicious and amazing

nights in a row service at the thomas bar was awful

the food at delish sisters was amazing and the view on the patio of thomas bar was spectacular

drinks in the upstairs bar were a little small

in my room, no room service, no food after certain time, breakfast service needs a lot of help, waiting 30

breakfast

pool was closed

location; comfortable bed; updated hotel and room; breakfast choices were very good - would highly recommend

great breakfast , comfortable bed

disinfectant supplies in fitness center, breakfast wasn t conducive to dieters(weight watchers, etc

paid extra for a room with a view - it was on the second floor, overlooking the parking lot and the main road

were traveling with a pet and they put a complimentary pet bed and water dish in the room

i would have liked bar hrs open earlier 1-2 hrs earlier

the bar was closed but cheryl (the front desk manager) was very gracious in making sure all

location; clean; spacious room with kitchen; easy parking

was clean, staff was friendly, pool area was comfortable

the hot breakfast was great! there was no fresh fruit available, only blueberries for oatmeal.

comfortable bed and tastey breakfast

parking was good location was good covid-19 policies were good

good bit of trash in the parking lot but it was windy during our stay which is out of their control

didn t see a swimming pool

wanted breakfast room service or at least quick grab oj/coffee/muffins/hash browns/bacon etc and a clean coffee

restaurant or bar after 930pm

we were there in fall on a non-football weekend so property was quiet, not crowded so parking was plentiful

gym needs to be updated.

breakfast was not good

i liked that it had two rooms. the breakfast was awesome!

at breakfast, we were greeted by a young man who made sure everything was clean and continually

excellent breakfast choices and overall facility was relaxing

my room had a king bed, a kitchen with stove top sink, refrigerator sink, a sleep sofa compared to no other

super friendly and helpful staff! bed was incredible and the breakfast was so good too

more gluten free options with breakfast

loved the fact that my husband could go grab breakfast for me and the kids and bring it back to the room

the room was very small, as was the parking lot

the breakfast

parking lot is big, the location is close to the highway, and there are several restaurants nearby,

easy access, coffee fresh very early, 4 good pillows per bed, good parking, clean

breakfast was great

shower was a bit small and parking can be tough if you are pulling a trailer but they have use of a gravel area

i checked in i asked the staff if the pool was open

nothing. i wish there was a change machine for the laundry room

liked they have laundry on site

the breakfast was amazing

i liked the overall helpfulness of the staff. with 3 kids with me they where more than helpful.

pet fees are too high - $25 per dog

laundry facilities broken complimentary breakfast was lacking elevator was broken one of the days

slammed the laundry room door when we asked her to open it

wifi is terrible, thermostat in room did not work, shower temp difficult to regulate.

loved the heated pool and the fact that towels were offered throughout the pool area

i missed being in the pool, but due to the coronavirus the pool was closed

i didn't like the spa tub, it was small and noisy.

the staff was awsome and the restaurant and bar was very good.

restaurant and bar on site was closed the entire weekend we stayed due to a concert in the area

clean comfortable and ample parking for my truck and trailer.

and bar closed on weekends, except for breakfast

the free laundry room was a bonus

a complimentary washer and dryer on-site which is good for traveling for long time and need to do laundry

laundry is free

for a pet friendly hotel, it far surpassed our expectation

breakfast, staff, gym, location, room size were superior! we can't wait to stay again.

laundry facilities were unavailable due to renovation.

a tasty breakfast thrown in as well

then the pool was closed for maintenance all weekend

the breakfast was also above average

was more worried about her kids hanging out in the lobby rather then a line of guests with reservations and no

only complaint on the stay, the parking lot lights weren;t working made is really dark out there

great location. shuttle to airport and allowed to leave your vehicle

hot breakfast was great

we left our car in their parking lot when we went on a bus tour

the shuttle is also great

the laundry room was just a single washer and dryer.

lack of parking.

didn't like that i couldn't add the pet fee at the time of the booking

tough parking, no tv channel guide in room, poor breakfast

they say pet friendly allowed but they would let me stay again

and dryer downstairs very convenient so i didn't have to wunderwaffe bar to find somewhere to do laundry that

laundry facility for this hotel was outside and looked very dirty and worn so we ended up just

not enjoy the other guests hanging outside of their rooms drinking and hanging their sink washed laundry out to

it was very clean relaxing had a good breakfast staff friendly helpful.

no breakfast at this location due to covid

there was only one laundry machine and it was always busy

laundry facilities were broken , only one floor with a washer and dryer that didn t work

there were great laundry facilities too

bathroom had hair in it, the ice machines were down, the guest laundry was down, housekeeping stole some of our

was laundry only 1 washer and dryer to service multiple soccer teams, the dryer was broken

convenient had laundry

they even neatly placed my friends dirty laundry into a bag and set it off to the side

noise was loud, dirty in stairs and elevator, loud people on floor, 2nd floor vending machine and laundry area

always even the parking lot which he has stayed at quite a few different properties in greenville since jan and

the breakfast was great and the bed slept so good i forgot i was in a hotel

comfortable bed w nice linens. quiet, spacious room. convenient to airport/shuttle.

hour and bar should stay open longer, especially on a saturdays night

parking was easily

breakfast took a long time to prepare and wasn't the best

had an airport shuttle, free and running every half hour