laundry in the open - should have it inside a room

strong wifi and very friendly staff.

the breakfast options were very limited. what they offered was like a snack.

minimal gluten free options for breakfast

rooms were older, no coffee in room but lots of voffee and continental breakfast in the morning

supplied with all of the amenities it should of had upon arrival such as the do not disturb sign, laundry bags

cons: noisy at night (may have just been our room on level below lobby next to kitchen even with closed hall

i wish they had breakfast room service

no wifi on the roof and the roof bar was closed but the view is awesome.

wayyyyy overpriced , room was on basement / staff / kitchen level

laundry room close to restaurants and freeway

the laundry and fitness room were a plus

it was clean, pet friendly at no additional cost and staff was very nice!

free parking, wifi, good breakfast, early check in, and late check out

bathroom sink on the 2nd floor didn't drain properly, wifi was not strong, and the shower was lukewarm

maybe a sign inside elevator stating locations of ice, pool, laundry, breakfast dining

we were stunned he would not help because the kitchen was right there

this was very inconvenient and the kitchen staff was not very helpful in explaining this situation

was turned off by your signs in the parking lot informing customers that your company is not responsible for

breakfast was in the lobby and was fresh and tasty

bar could have stayed open longer

there was a nice pool, that we did not get to use, but will definitely be ready for in future visits

girls loved the pool

bar and restaurant

my son would of enjoyed the pool, but i understand why it wasn't open.

convenient, clean, great staff, morning breakfast, location.

also the $100 pet fee for a small 19 pounds dog is ridiculous

the hotel is very modern & features a gym & full breakfast options both hot or continental with cereals and

it sounding like someone was practicing gymnastics above us for about 5 hours - up until midnight

they charged me $100 for my pet to stay with me.

i wish there was a taller wall between the bedroom and the kitchen/living room area.

the amenities (free wifi/complimentary breakfast) were some of the best i've enjoyed at any hotel

i appreciate the late check out

breakfast for the kids was my whole purpose of choosing this location

especially when the staff notice i had my kids, she let us heard her say

almost sounded like laundry noise but it wasn t the ac and it never stopped

breakfast and free laundry.

provide free laundry, which is nice

location, free parking, breakfast, free laundry.

laundry room machines were tiny and only semi-functional

bad wifi

coffee bar not refilled. trash not emptied. used hotel robe taken after first night.

the location was walking distance to some good restaurants. our kids enjoyed the indoor pool.

some of the gym equipment needed to be updated.

room service super slow

nice pool & whirlpool & gym

nice pool & whirlpool & gym

comfortable room, good if you nerd to rest breakfast was ok but not stellar as in some other four seasons decent

staf, swimming pool

the room was beautiful and the room service was also very good

have been nice to know the laundry was closed

thank you for having a free laundry facility on site, which was a tremendous help

my room service never showed up

at least during covid we thought all the kitchen appliances would be wiped down but we saw a layer of dirt on

loved the bar and the pool/hot tub area!

your bar needs to carry dewars scotch. you don t have any scotch, actually. that s strange.

no kitchen/restaurant and no room service available

due to covid the take away breakfast boxes

also, the kitchen oven was

gym was also great and equipment in good condition

breakfast,balcony, and kitchen. very friendly staff

we were accommodated with an early check in which was a life saver

plenty of options and was available early (6:30-9:30), centrally located- could walk easily, nice kitchen

there is kitchen and everything that i need in side

breakfast in plastic is a no go , but unfortunately very common in us

laundry detergent need to buy

staff; front desk was very helpful; thank you for have laundry room that i used for free and without having to

the hotel has a gym and a laundry room

free laundry

wifi is slow

no paper or pen in room. no laundry bag. no free coffee in entry area.room only serviced once in

seems quite new so is clean and in good condition throughout with good amenities like the laundry, pool and gym

breakfast offered in the mornings is not complementary with your stay, but this was not a huge

breakfast was great, but not free as stated

great lobby plus a pool and gym. comfy beds. location is excellent!

breakfast was excellent, staff was friendly and helpful

room service was quick, the food was hot and delicious

new and comfortable rooms, cool lobby, full bar in hotel, and great location

bar downstairs

hours of breakfast, wifi or how anything worked just not pleasant

the room is not clean. laundry machine is dirty.

i placed the towels outside of the door with full intent of taking them to the laundry room or front desk to

laundry facility

i placed the towels outside of the door with full intent of taking them to the laundry room or front desk to

in addition we have a pet thus they give to us the smoking room instead of a non-smoking room

i also disliked that the hotel didn't have a laundry room on the 5th floor maybe i over looked it but we had

staff, gym, location, laundry

we had a long trip with a wedding, so it was great to be able to do our laundry

also by exercise room, laundry, pool area are on same hall

pool was freezing

very very nice ,size of room,laundry room,liked response of staff when checked in tv remote would not work staff

issues with laundry don't

was told to go to two different floors for laundry detergent where one whole machine was missing and the other

asked for towels 4 times eventually having to collect ourselves from the laundry

ac in the room, used sex toys in the laundry, coins in the shower and toilet floor, dirty stained

the breakfast

the breakfast was fresh, hot, a great verity and delicious

rain in room.mold in room dirty pool area

the breakfast was tasty (usual choices)

the room was large and we appreciated the attention to having some kitchen items

the bar and restaurant had comparable prices to others in the area

great little bar and grille

and proximity to the fox, the restaurant and bar and included breakfast

breakfast

good variety, appreciate hot breakfast

great location near the fox theatre. the gym and laundry room was a big plus.

the staff was amazing, loved the complimentary laundry services, nice location and comfy room accommodations

would ve been nice if the bar serves more than beer and wine after 10 o clock, but the restaurant/bar has

ease of use and late check out

very nice facilities and lovely room. we loved the breakfast bar offered downstairs!

i liked best about this hotel are the laundry room, the bed, hot breakfast buffet and that it was located near

there was a room service menu available but it was a very limited menu

didnt like that the kitchen was closed

the hotel location, room accommodations, pool area.

gym was dusty and equipment not working adequately

have a laundry room but couldn't provide detergent for the 3 days i stayed there

i guess laundry wasn t done, not sure

no extra pillows or blanket when asked for, was told there was a problem with laundry and there weren't any

pool is closed pending inspection (the city's fault), and the laundry machine was out of order (ok, it

amenities like laundry to be available at all times

i love that i could use the laundry without any charges

staff, room, pool and super handy the laundry room (better to set a laundry detergent packs in automatique

free guest laundry

microwave in the gift shop, plenty of spaces to watch fifa, a safe area to wait for ride shares, laundry n drying

internet speed was strong, and having access to a laundry room and microwave was very convenient

the breakfasts were great. nice having free laundry room.

gym...running machines all broken breakfast...nice staff but cannot cope wifi...spotty

it was no pool

early check in

breakfast was delicious staff friendly pool was amazing

one of the bath rags had stains that looked hard to remove from laundry

no laundry room had to ask for my room to be cleaned

laundry wasn't available. so, caused problem for longer stay.

the gentleman at check in was lovely. shower pressure and wifi was good.

i requested a pet friendly room

the bar area and the decor is amazing!

the location was 10/10 right across from floyd mayweather gym

room service i had to go get it. pool closed. tried to order breakfast nothing.

the room itself. the pool.

great location but pool was close nice rooms also

pool closed

the breakfast was amazing.

overprice, room location, unable to use the pool.

additionally, at $350 a night i had an expectation that with this hot weather the pool would be open

room was a good size room with a nice kitchen

the room was exactly what i booked and had enough space for my family of 7 (4 adults 1 teen 2 kids)

no room service

we enjoyed the balcony the most other than the pool and the location of this room was on point

love the fact that the kitchen is stocked with utensils, glasses, pots, and fridge with ice maker and water

the ambience of the bar and restaurant.

we were not even able to access the the room until after 7:00 because the laundry was not available and

it would have been nice upon check-in to receive written information about happy hour, pool info, laundry,

couldn't order room service room was a little dirty

when calling down to reception to find out pool hours(closes at 10pm), no one answered at all

my suite had a great city view and the bar downstairs was the icing on the cake

needed laundry service - after breaking off holiday because of irma my wife and i were in need of clean

in the room telephones didn't work, no soap, plugs didn't work, left dirty laundry in the room, very small

complementary late check out

room was nice. close to my venue i was attending. pet friendly

it was not a great place to bring kids. also, parking was $35 a night.

) and laundry bags in the hallway that i had to navigate every time i left my room

laundry and garbage in the hallways and pot smokers outside everywhere

hot tub and pool to small for property of 47floors

i went to this spa this time for a hot stone massage and it was amazing

service and location and indoor heated pool

no laundry facility i

the breakfast was horrible and hard, the staff never put my request in for some towels and laundry bags so the

wifi works good on all floors

pet friendly, good location, friendly staff, and good breakfast

gym has only three machines and too small

service, everything took forever, laundry didnt get picked up ever, paid for wifi, had to walk out of breakfast

the coffe bar and water stations were elegant

the spa was really great

i had to escort my kids out of the pool area

breakfast was delicious

room was literally located next to the laundry room so the hotel staff was noisy at night and early the next

the room does not have a laundry room or a microwave in the room which sucked

if i had a kitchen

the gym was clean as well

they were renovating the lobby and kitchen area, so it was a mess

free parking, free breakfast, free laundry, and free beer!

the only real downside was the laundry - there is no washing machine and the laundry offered was incredibly

the coffee at the breakfast bar was good and hot

the pool, very clean ,and convenient ,staff was nice

room had full kitchen and was spacious for two guests

needed a laundry bag in the room and a bit of drawer space for clothes.

minimal laundry facilities and unhelpful receptionist

pool tables the bar an kitchen downstairs nothin lllllllllllf free red

the kids loved the pool table and breakfast

it seems to be managed bu a bunch of unprofessional kids

wish they had laundry facilities for guests to dry towels

wifi was not free, and valet only parking

wifi did not work throughout my stay and the staff was no help at all

breakfast is excellent!

wifi bad, it only worked the first day

staff was polite/ friendly! prompt when requesting service. breakfast was outstanding

would ve been nice to have room service but understand due to covid it s temporarily unavailable

i wish the hotel bar stayed open later!

room service and evening meals were average

location gym staff bathroom

the hotel ud83cudfe9 has an on-site laundry room and fitness ud83cudfcb ud83cudfcb room

the breakfast had turkey sausages which is awesome for people like me who don t eat pork

location, beautiful and clean facilities, nice breakfast, and the best staff i have had the pleasure to encounter

breakfast offerings were a little disappointing

the hotel ud83cudfe9 is pet friendly ud83dudc15 ud83euddba ud83dude03 too

had a sour smell, sink was clogged, laundry cart and basket of dirty laundry right outside hotel room for entire

the gym did not have wipes or cleaning supplies for guests to clean off the equipment after use

kids running past our room.

starbucks and bar onsite. amenities around the hotel is wonderful!

not enough choices on the bar menu but we enjoyed it.

my laundry was not delivered on the day they said (clearly the forgot) because following morning at 6

had request for our romantic dinner and asked them to take the rose petals out of the trunk and sprinkle them

they gave our room away and put us in a room they had left, so my kids had to have a roll out bed and charged

the staff was wonderful and the bar was welcoming with great drinks.

the room service was prompt and delicious as was the ag restaurant on the property

a little small & pool was not heated

breakfast food wasn t good

my kids loved the indoor pool

i asked for room service and they never came

breakfast not big choice especially for kids

arrived at 5pm, exhausted and hauling 4 kids and luggage and had to wait almost 30 minutes for the rooms to be

they have bar and restaurant if you don t want to walk anywhere for food

smooth wifi connection

the restaurant closes before 10am for breakfast and the bar closes by 10pm.

the room was beautiful , the bed very comfortable , the bar downstairs was perfect everything was

on-site laundry proved to be handy

we did not get into the hotel until midnight and was woken up by the laundry room and hotel staff laughing and

the few anmenities that they do offer are extremely expensive: chips, bottled watter & soda $3; laundry is $3

sad the gym wasnt working

we noticed these thing when we woke up because we were out late so when we got back the kids were ready for

location. amenities: nice laundry, pool, gym. staff was very nice.

friendly and attentive staff, ease of access to hotel from i-75, great little gym, conveniently located in

the hotel has all you need, swimming pool, gym, places to relax and a bar

lobby bar had a lovely selection of appetizers. room was well appointed and comfortable.

the pool looked to be under construction (which the staff at check in

i found the laundry cart so got my own replacement towels after the second day (they don't dry really well

bed was comfortable and the kitchen was fully stocked with everything you need to make yourself sustenance

the bed linen was luxurious and wifi was good

great breakfast. nice, clean room. full kitchen

excellent customer service, clean and comfortable rooms. the breakfast was amazing!

was poor in the room since the window didnt open and bathroom didnt have any exhaust fan; laundry system outdated

gym was open 24/7

convenient location, great breakfast, nice and clean rooms. wifi is perfect.

also excellent breakfast

could not log on the wifi

things to navigate that we had to give each other access to the room and amenities (like the gym) that required

my kids were hungry after dinner and i asked about a vending machine or gift shop to purchase a small

and helpful from the person (raven), to the night person, (brianna), to the general manager (breakfast), and

wish there was a bar or restaurant/bar that stayed open later

room service was delicious and the beds were very comfortable for hotel beds

the breakfast and laundry

breakfast was really good as well

wifi signal was not good at all. a part of this all ok.

were very friendly and helpful; free wifi; continental breakfast/ hours of availability; security of the building

staying one night and i needed to work from the hotel for most of the day but unfortunately, the wifi was not

who ever cleans the laundry must have long black straight hair because me and my children found so many in the

breakfast

i liked the fact that coffee and tea were available all day and the free parking was definitely a plus

room was very clean. beds were so comfortable. breakfast was awesome as always.

location and parking was easy

having to pay for laundry soap and dryer sheets was disappointing

had to wait until the laundry was completed to get towels the 2nd day of our stay

was enough space for us (5) in the suite, clean, guest laundry, entrance of the georgia aquarium is 3 minutes

laundry facilities are coin operated instead of complimentary

we needed to use the self serve laundry which was on our floor and it smelled like feces

was too soft and laundry services were unavailable

i didn t get a chance to eat breakfast.

i think clean them boys were very nice to both my husband and i and my kids we really enjoyed our time i will

the hotel was very kid-friendly, breakfast was amazing and included, and overall it was a great value

the room was exceptionally clean and room service was state of the art

employees weren t as helpful as they could have been. laundry supply machine didn t work.

things are missing, like no water at all available (free or with charge), no plastic bag for laundry, etc

kids really enjoyed playing i

the kids liked it

had wish the pool was warm as they described but it was raining most of the time we were there

also, i had to get help with laundry because one of the machines stopped taking my quarters

also had a problem with the quest laundry

cockroach in laundry room was so huge! outside pool was cold.

and helped us actually get our booked room and wifi password

there was nothing in the refrigerator no room service for breakfast

the laundry was affordable and convenient

tish and brandin very unrofessional no washcloths was in the rooms had to call several times for laundry i talked

they assited with our laundry and when we fell ill they were very accommodating

self service laundry was very cheap (surprised it was only 75 cents for a

no soap in the laundry

rooms are spacious, with common laundry facilities too

do provide guest laundry, which i saw accidentally at one corner of 3f

has a basic gym, which can be improved by adding a few kettle bells or even a smith machine

small gym and no indoor pool like others that i have stayed

the hotel does not have room service or offer food

clean and the residence offered a lot of useful service, like swimming pool, fitness room, laundry

the space of the room, a big desk, sofa and kitchen.

pets were allowed, although there were many large dogs, dog waste and urine in hallways and

adequate space, also had a kitchenette which was up to date with a dishwasher. free breakfast

was really confortable, clean and the residence offered a lot of useful service, like swimming pool, fitness

cleanliness, laundry, food

gym could have had a bit more but that's a minor

the nicest people that we encountered were the people who worked at glenn's kitchen and the one valet guy

have the restaurant and room service closed on sundays

room service

laundry service didn't clean my clothes

handle was broken, staff didn t take out laundry, or bring laundry, staff didn t take out trash, room was

no laundry in the hotel

i loved the gym because physical exercise is important to me

oh and pool till 10pm was perfect for the kids

the spa was my favorite part deon was awesome

would've loved a late check out

location, view, rooftop pool, staff members

really loved our stay and made our kids first trip to atlanta amazing

were suppose to check out but they let him and my husband stay in the room while i took the other kids to the

having to paid for parking , no free wifi .

we were a family with two kids one 8 month old and an 8 year old and i felt very out of place with there not

the fact we couldn't dine in for breakfast but they did provide breakfast bags grab and go & the pool was close

no ac, broken phone, wifi bad

we loved the location, happy hour and breakfast.

room located by laundry room could hear all during the day

bed was ok and the carpet was ok, the hallways were dim, laundry carts were left in the hallway all three days

didn t like there was no 24 hour room service, or concierge to bring us door dash orders to our room

the gym and pool were also first class

i loved the pool area

00 for parking and the the lady at the front desk to to charge me for breakfast which came with purchase on

i love the rooms, views are nice, and i wish pool had easier rules but new rules had to be implemented during

we celebrated new years eve the hotel food was awesome we had dinner as well as breakfast

shuttle service is generous but unpredictable

the rooms had a kitchenette the food is was standard and overpriced

also having the laundry and business center

was good, except the laundry room has only two washers and two dryers and one dryer was not working

hotel staff asked a group of us to move because 2 drunk men at the bar didn t like gays and black people

the gym was surprisingly well equipped with towels on all the cardio machines for our convenience

couldn t enjoy the pool due to it not being clean

didn t seem to care about my needs for the laundry facility ended up having to go to a laundromat

friendly staff, nice room, good breakfast

the lack of free easily accessible wifi is a last century issue brought into modernity by them

one day we didn t get room service.

i didn t have breakfast there.

spacious suites good location great breakfast ab has laundry facilities

dinner options no free bottled water in the room or bar very noisy ice machine horrible elevators gym too tiny

wifi

told our request for early check in was approved

great location, great staff, great breakfast,

bar in the evening was amazing and lots of fun with live music

hotel i expect better service, competent and helpful staff, and better access to restaurants and bars

the noon check out time makes it most appealing to me. the gym was fantastic as was the staff.

the food at the pool was super slow and wasn t much quantity

they suggested we order room service

loved the key-card access laundry for guests (machines were clean which was a nice change)

kids loved being on the 9th floor. it was super comfy to sleep.

it was clean nice area and me and my kids love the in door pool

the indoor pool was great

the property was nice and close to everything, there was a bar and bistro downstairs that also served starbucks