everything worked in the laundry room which is better than many hotels

front desk staff were excellent as well as laundry crew

i feel the room rates should have been a lot lower considering the pool, gym, laundry room and breakfast service

plus we loved having the pool indoors

only one thing is paying a pet fee

they even had a laundry room

parking lot not clean (snow and ice), slipring.

pool and hot tub were great to have , got to swim and relax with our grandchildren while we were

was extremely clean, the room was spacious, and the kitchenette and facilities were really useful

enough space for family of 4 and good parking situation; breakfast included was ok.

good that our room was on the ground floor and close to the laundry room, as well as the continental breakfast

the hotel offered coin-op laundry for guests, open 24 hours

convenient, quiet from street. clean, staff were helpful. laundry facilities!

were excellent during evening check in laundry facilities excellent breakfast superb and well

could not stay connected to the wifi

laundry room clean too

breakfast was a nice touch

could walk to the 99 restaurant as its parking lot is adjacent to the hotel's lot

clean common areas and hotel room, easy parking, good location

he explained about breakfast service

room service is by request so i had to go get my own towels laundry and tissue and toilet paper

clean room, the bed sheets and blanket smells laundry soap

nice breakfast, 24 hr coffee/tea area, gym on premises, great staff, enclosed pool area!

indoor pool area needs a better ventilation system

location, cleanliness, breakfast

accessibility from parking lot to hotel was good

breakfast was average +, but it too served our purpose.

was a man who was working at the breakfast named jim who was so kind and attentive

i liked the gym and the breakfast.

the staff was very helpful- printed something for me and allowed a late check out

they allowed me an early check in as i was in a wedding the same day, which was super helpful

no assigned parking by room

a few people had pets without leashes.

friendly staff, lovely outdoor area, with clean pool.

the pool was closed, but the grounds around were well kept and nice

for the self-service laundry there was no

ac and tvs worked well in each room we stayed in and the on site laundry was a

laundry area and cara at front desk excellant

they advertise laundry onsite but the washer and dryer both have been busted everytime we have stayed

laundry room for guest was a big mess, very dusty and clothes everywhere.

shuttle service to and from any location until 10pm

nice sized pool for the kids and pleasantly warm in winter

set up of the unit was nice with full kitchen and amenities

breakfast was good

the pool was just right, the breakfast buffet was wonderful and fully stocked

it was nice to have free laundry

laundry machines not working ,had to find laundry in strange town r

hot tub and pool. good selections at the cafe. friendly staff. room was adequate.

were completely satisfied, we enjoyed the pool i was happy to see you had a hoya lift for the disabled, the

clean, pet friendly and nice size room. staff was friendly. will stay again.

we booked this our stay this year we were thinking laundry was complimentary like it was last year and when we

she was attentive to our concerns traveling with our new pet

not many utensils in kitchen

hotel facilities are good, but there is only one knife in the kitchen

breakfast was good

used the laundry facility once and while the front desk did provide change, she omitted to provide me with

indoor pool, ice machine and self laundry available

we had a pull out couch/bed for the kids to sleep on and we asked for pillows but were told that they did not

bed, big modern bathroom, spacious room, friendly staff, free parking, breakfast was not bad and it was part of

very clean, pool still open which my kids loved, friendly desk staff, good location

the breakfast selection was nice

the parking and the pillows

breakfast could have been better

breakfast was good

it could have something to do with the snow storm that had happened, but there is not a lot of parking in the

room service, did not pick up dirty laundry for three days

on fri/ sat night a bit steep given there isn't full room service

that they aloud pets , convenient to the major highway and all needed

room location pool staff

room,everything worked perfect there,i enjoyed the morning coffee, i was happy to take the last parking plot in

it was very clean with a full kitchen and laundry which we used twice.

gazebo, laundry, vending

excellent breakfast, friendly staff and useful to have laundry facilities

loved that we were able to use the laundry machines

other than someone's dirty laundry left in the dresser from the people before me, it was fine

they had a laundry.

had a nice pool breakfast was fine as we'll definitely stay again.

breakfast was decent

plenty of parking. very clean. easy access to downtown portsmouth. nice indoor pool.

clean comfortable good facilities and has a pool.

clean and spacious with comfortable beds. laundry on the premises

easy to get to. very good bed. nice staff. very good home laundry facilities. good vfm.

pool and guest laundry

rhe clerk at the front desk and the laundry

there's breakfast and laundry available

only one washing machine was working in the guest laundry

room right across from loud banging laundry room

i also used the laundry that they had on the property

, dark , dirty windows , given room near pool and laundry room, bed and pillows lumpy, no creamer for

a little dated. laundry closed due to covid.

room was clean and onsite guest laundry

they do no offer free breakfast but we managed fine without it.

booking.com said that room service was available and it was not.

no breakfast

no continental breakfast

i rinsed off immediately in hotel room and put in laundry as soon as i got home

the beds were so comfortable and the roof top dinning was amazing for breakfast.

gym was small

pet friendly

there is also a bar inside on the first floor and a gym

great wifi, great staff, and good channel choices for kids

we also enjoyed taking advantage of the pool after a long day

my husband has asthma and cannot be in a room that has pet dander - even when cleaned

place was beautiful and the view from the restaurant and bar was great

noisy small kids next door.

very clean and laundry was convenient.

our room was next to laundry room so we heard the humming of the dryers

the free breakfast in the morning was delicious

few things that bothered my fiance and i were: kids running around in the room above us, sounded like a stampede

carpets ripped .kitchen a little beet up

having the kitchen is a bonus

kitchen/cooking facilities were very nice

gym is well equipped also

location breakfast amenities comfortable climate and beds

nice staff, good location, nice gym/exercise room, good value for the money,

has a laundry (though we didn't use it) close to downtown portsmouth (a short uncomplicated drive)

convenient. good tv. laundry on site. free breakfast.

there are laundry and snack and other food options very close by for varied child needs, etc

was clean, with comfortable beds, breakfast included, parking in front of door, laundry included, and it was

the pool was a great edition after a long day of walking around

access to laundry was a huge convenience. extremely friendly staff.

wifi didn t work

wifi didn t work without a special code given by staff. water pressure in shower was terrible.

is perfect location with great restaurants selection , breakfast was tasty with few choices, gym and pool nice

we didn t use gym or pool- but they were available

had everything you might want or need from a pool to a small business center to a mini shop and laundry

to the elevator and there was a noisy vent fan close to the room which i believe was part of a laundry moving

super friendly staff, quiet place despite near roads, free parking, gym on property

nice pool

deluxe breakfast with many hot and cold items

renovations and the amenities that helped make our choice, the indoor pool, exercise room and laundry room would

the kids liked the pool.

and gym were closed an we were not notified of this before hand

they only have one shower in the gym/pool area for the entire hotel-really

the pool was very small

carpeting on the 2nd and 3rd floors needs updating, pool and hot tub needs updating, and the laundry area for

the basic queen rooms are located across from, or next to the elevators and laundry room, i had to pay extra to

i loved being able to do some laundry while away

laundry facilities

the location, breakfast. pool

laundry and pool available and close to grocery store and restaurant

laundry was expensive

i didn’t like kids running through the hall

the parking lot

hot tub was not to relaxing with young kids in it, blame that on not so brilliant parents

great, breakfast was good, nice location next to market basket grocery store, friendly staff, laundry hanger in

it because close to c&j bus lines, had guest laundry facilities and breakfast was included

i love stay at this location. the room is comfortable love the pool and hot tub.

the bed was very comfortable. the free breakfast was a nice bonus.

not being able to use the pool because the same people kept it occupied for 2 days ina row.

the fireplace that was continuously lit

breakfast was delicious with something for for everyone's taste

complementary 1/2 cocktails and a free buffet breakfast that was great.

did not like paying a room cleaning charge per person, per day even though we did not use the room service

gorgeous views, excellent breakfast. we loved the pool and the beach too. very friendly staff!

great, quiet ac. quiet neighborhood. able to do laundry.

there is a nice laundry room which was very useful to us

very clean, well maintained, quiet, clean, well equipped laundry room

s also an ice machine, which is super practical, and for just a few dollars you can use the laundry facilities

clean, recently updated, laundry facilities on site, comfy beds and exceptionally friendly staff

breakfast excellent great assortment to choose from

good stay. breakfast selection was ok.

no amenities or breakfast.

did not have reliable wifi and i had work to get done

bed was comfortable and wifi was excellent.

excited about them having a laundry facility, as i did not pack enough

they have guest laundry services which is quite helpful

the staff clean the pool and laundry rm. the breakfast is outstanding. a lot 2 chose from.

room was too close to hotel laundry

laundry out of service for entire 4 night stay

also, there were no robes or slippers (around 1pm saturday) and i was told the laundry had not came in yet

parking for guests is a little far from the entrance

it smelled of sewage in the spa and the gym as well

we used screen mirroring option but wifi dropped out so often during a movie we couldn't get through one

the top 2 parking areas should be for guests and the bottom one next to crew parking should be the valet area

we loved the restaurant for a dinner and two breakfasts

parking was right outside the main entrance

someone to take an order for breakfast was a little troublesome but once noticed the service was good

easy free parking right outside

the complimentary continental breakfast was very enjoyable as well

the property was kept clean and well maintained. the laundry onsite was extremely helpful!

the bottom sheet felt like powder laundry soap was all over it, not just one spot

tells you there is laundry on premises

ice machine and laundry facilities were just down the hall

ease of access to ice,laundry, friendly staff

the laundry room has very limited hours; not 24-hour availability like most hotels.

i wish the pool stayed open another hour longer, especially on the weekends.

included breakfast, large, spacious and clean room which was perfect for our family of 5, clean bathrooms

pool was closed along with the gym and outside fire pit. not much of a breakfast.

the lobby and dining area were also very clean and the breakfast was delicious, it had everything you could

no sink in bathroom, had to wash in kitchen area.

it was our 56th anniversary, so i was not looking for a kitchen

parking was great too

easy parking

parking was convenient and right there

and that there is laundry right on site in case you need it

draining was very slow in kitchen sink and shower

the coffee machine and kitchen ware was nice

we got one of the pet-friendly rooms, before deciding not to bring our dog with us, but you would never know

liked the pool it was very warm, and i liked the size of the room

we were 5 people in the room, so we paid to use the guest laundry dryer to dry the shower towels on 2 occasions

like mold, the ac rarely worked, the halls only smelt good because the staff leaves the hotel laundry room open

very humid room, laundry becomes damp

the cafeteria is next to the pool area and it s easy to slip getting to the cafe

mini golf across the street and it s only a short drive to hampton beach

location close to restaurants and was about 2 miles from the casino ballroom.

outdoor bar and restaurant was great

that outdoor bar or restaurant were not open later

no dedicated parking for guests

great restsurant and bar next door

the pool also had bathrooms and showers (and laundry facilities which i didn't use)

having laundry on site was a huge help as we were at a weekend baseball tournament

closeness to everything, quiet, pool.

parking

it was difficult to have the wifi in the bedroom