bathrooms were modern, comfy beds, simple but nice breakfast

the bed was very comfortable and most of all the breakfast was awesome

breakfast order misunderstanding but quickly corrected to our satisfaction.

inn is very conveniently located, the bar is very friendly

breakfast was excellent as was dinner in the inn restaurant

one washer worked in laundry

lots of good facilities with games and laundry. beautiful location.

i enjoyed the pool, and the laundry room was convenient.

nice, had a laundry on site which i used

laundry facilities were dingy and the dryer door wouldn't close

tv didn't work well, all scrambled every station. and the pool was closed for maintenance

pool was not in use during our stay.

offered breakfast and had a 99 restaurant right across the parking lot.

breakfast was included. very friendly helpful staff

pool was out of order.

to keep our travel schedule we needed to leave before breakfast but made an exception in this case

the breakfast was really good

room 11 is a gorgeous suite with a full kitchen and views of the falls

very charming inside and out! the breakfast was delicious and bed was comfortable.

great breakfast in the morning and all new updated rooms with fantastic decorating and

good gym facilities and good location for visiting amherst and umass campus

pool and gym a plus

instead the lounge bar lacked atmosphere

pool and gym a plus

the indoor pool was too cold to swim in for me, anyway. i enjoyed the hot tub.

there was the everpresent smell of natural gas coming from the laundry facilities

nice that there were laundry machines on site

laundry facilities were available, which for me traveling over a week was helpful

swimming pool, jacuzzi included, laundry available

the pool temperature was cold for an indoor pool.

delicious breakfast with a good variety of food

there isn't bar or restaurant to dine in, breakfast is limited

pool doesn't seem to have chlorine in

kids loved the pool

we also liked the gym to work out

we arrived ( late afternoon) there were piles of dirty laundry in the hall outside a number of rooms

the dryer didn t work well so i had to spend hours drying laundry.

laundry didn't work

access to pool and workout with a bbq restaurant within walking distance

here because of ability to bring pets' upon arrival told could not leave pets in room alone

location (2nd floor) did have some added noises since it was close to an ice machine, the guest laundry room,

tv channel and wifi

the breakfast was good. the hotel was very quiet. plenty of parking.

breakfast could have been better

the room was clean and the tub was fantastic. it was nice to be able to reserve the pool.

wifi should be

also, i was disappointed that the breakfast ended at 09

i luckily brought my own for the kids

that i didn't like it but if i had one thing it would be that the breakfast ended too early in weekdays

gym is tiny & couldn t get the tv to work, b ut the ones attached to the machines seemed to work

possibly from pipes in laundry below room

great laundry facilities, clean. room was airy and good use of space.

we found an empty beer bottle under the bed the staff was sitting around smoking outside the laundry room which

didn’t allow early check in- person who answered was rude

room- however pool closed for repair, gym closed for repair, elevator out of service

great location, spacious room, pool and laundry, breakfast was great!

very clean. pool was nice. having laundry facilities came in handy.

is incompetent, covid dirty laundry left in the hallways overnight houskeeping forgot about it and left

parking was convenient and the front desk had quarters for laundry.

the dryer in the laundry room didn't work

no vending machines and no quarters for the laundry room.

smell of chlorine from pool too strong,, no smoking facilities, laundry only on 1 flr..

put in the back of the building wasn't able to sleep all night because they were doing the hotel laundry right

breakfast was excellent,the pool was great and hot tub was relaxing

it's quiet. i love the parking and security. and the breakfast is not bad.