breakfast needs work

didn t partake in breakfast but it smelled amazing

breakfast was great, great variety of food, convenient.

friendly and helpful staff, great breakfast the uniqueness of the hotel was great

towels in the room and fitness center were a little frayed, discolored, and old looking

left snacks in room each day except weekends. free wifi. onsite laundry room you can pay to use

friday july9th we left saturday the 10th this was a trip for our wedding anniversary how sad the laundry at this

toilet paper and towels were easily accessible when stocked in laundry room

i pulled up in the parking lot and never got out of my vehicle

the manager on site was friendly and accomadating, i had a boat and needed parking he says no problem he directed

parking lot very well lit. walking distance many fast food and convince stores.

not impressed with the breakfast

breakfast is really almost nonexistent

clean and friendly with only limited breakfast.

breakfast was the main reason i chose this place but all there was, was toast

friendly, helpful staff. clean place. laundry was great!

coffee was lukewarm. otherwise good breakfast.

breakfast and helpful staff.

delicious breakfast!

the complimentary breakfast was excellent with plenty of options, and the hallways were quiet, making it easy

the pool closed too early for us to be able to make good use of while we were there

staff was friendly, the breakfast buffet was good, the rooms were clean, and the pool was nice

they don t offer a free continental breakfast but kids do eat free and menu prices are beyond reasonable

one night stay on way to no from austin. excellent facilities. good restaurant and bar on site.

between the safety bar on the wall and the glass doors, couldn t have been more than 18-20

the breakfast was great and had a variety of items

visiting during the covid outbreak there was a sack breakfast instead of hot breakfast.

parking

breakfast could have been better

room was clean. bed comfy. breakfast was hot and tasty

the pool was being cleaned during pool open hours

we were told after we checked in that there was a $150 non refundable pet fee

beds amd kitchen were just right

it was a great alternative from staying in the overly expensive casino hotels nearby

stating we would pay a 200 fee nor were we made aware of such a fee even though we paid a pet fee when we checked

good customer service, good breakfast

the parking situation

the inside pool and the breakfast was great :)

the pool, the night desk lady ms.arroyo, she made our visit so pleasant.

there was no breakfast. i guess because of the pandemic.

there's no vending machines or laundry for guests

the pool was indoors did not like that.

no reception at all then wifi had bad service

the pool being open to the guest

wifi and had hbo

hotel employee at the front desk was very friendly and went out of his way to help us with laundry

clean great size rooms and i got up n and ate the breakfast every mornin

good breakfast, clean facility

staff unlike quality in & suites they accomodated us and ensured our stay would be pleasant, good breakfast

could not partake in the breakfast, had to be at work before it started.

very clean, modern, excellent location, great facilities including a laundry room and a well kept pool

of the guests leaving their dirty laundry and garbage piled in the halls outside their doors

the fact that it was by thr laundry room. it was noisy.

pool needed maintenance but our whole state has been trying to recover from weather watcher storm

the little gym even tough the tv didn t work and there where some weights missing.

sufficient breakfast, nice indior pool, jacuzzi, & guest laundry.

had a musky smell, guest laundry full of dust with only one washer/dryer

they have breakfast for us to choose from and had hand sanitizer available for use.

the breakfast was great

it wasn't any breakfast

love the guest laundry & breakfasts, new coffee station

room is 1st floor, close to entrance & ice, breakfast & laundry which means i don t have to leave my disabled

i enjoyed the breakfast and the free guest laundry was very helpful

location/free laundry/front lobby clean

if you travel with a pet, it s so well organized and convenient

the garbage can in the laundry/snacks room was overflowing

i love the fact that there are kitchenettes in the rooms and it is very spacious

she's in no way physically disabled & still chose to park in not one, but two handicapped parking spots

not to mention when i checked in i was told upon checking out that i would get a refund for my pet deposit that

plus, it's open to having pets stay although there's a $150 deposit and $15 per night fee

the breakfast was light, but that was fine for me

the ice machine didn't work. they ran out of breakfast before 7am.

we didn t take advantage of the breakfast but we appreciate the availability.

decor of room very clean property did not offer breakfast

breakfast was fresh and plentiful

no continental breakfast

it doesn t have breakfast

bed was comfortable. staff was very friendly. great breakfast

not enough parking

parking lot seems so sketchy, but we had no issues thankfully

laundry units out of order room too dark in evening (not enough lamps) yet too much window light

the laundry facilities were out of order

swimming pool security

) facilities, very friendly staff (even despite my very late night/morning arrival), and the breakfast was really

upset how dirty the pool was and that was the main reason we stayed because it had an outdoor pool

didn t work in the gym, pool was closed, laundry was out of order, floors were weirdly wet/sticky, smelt like

pool and laundry down not good

the guest laundry was only 1 washer and 1 dryer, so there was sometimes a wait to wash laundry

breakfast every morning , fresh coffee 24 /7 staff friendly ud83dude0b free laundry room for guest

laundry, pool and gym on site

laundry's restaurant, starbucks

room did not seem to have a bag for laundry or dry cleaning, after being in the pool you do not really want to

i think wifi should be included with the room rates

restaurants, decor, ambiance, upscale, drinks, slots, pool bar.

we enjoyed the beach bar by the beach, it was relaxing

dingy towels, laundry didn t work, bathrooms were unkempt and need updating.

quiet hotel, great night s sleep and outstanding breakfast.

great rppms, great breakfast, great price

breakfast was good and the room was nice...plus the pool was refreshing too...

the large room and the pool area.

central location for casino play - clean-quiet - fridge, microwave - self serve muffin -juice and coffee am

asked for a non smoking room and the min you open the door smoke smell hit you

maybe it was the bike lock on the pool gate to keep

my room & television & wifi

parking

parking

parking was available but i think that was by luck not design. bed was comfortable.

pool wasn't open, but we were there during the covid 19 craziness so it was understandable

the breakfast was excellent. the staff was very helpful.

the staff was very friendly, and the breakfast was delicious

problems with door opening and closing securely no guest laundry

i inquired about the wifi password and rep said you have to bring your device to me and i'll type in the password

we requested a non smoking room

close to casino

even though we were told no smoking, we could smell that the workers were allowed to smoke

free parking, free breakfast, and the best price in lake charles, la.

breakfast and the view

free parking, free breakfast, and the best price in lake charles, la.

location, seemed pretty safe, quiet, ac worked well, well lit parking lot

price too high i booked a room with a kitchenette and was put in a normal room with two queen beds

cleaniness of the room needs improvement (no trash bags, no laundry bag)

most hotels i have stayed in have provided a laundry bag for dirty clothes

needed plastic laundry bag for swim suit

hotel has no laundry room

large comfortable room. great wifi service.elevators were slow but it was crowded.

parking; large comfortable room; hot shower; guest laundry on site (pay) and a good breakfast selection

gym / hot tub area not so great

all handicap parking was taken

the breakfast.

brekfast could be better and, specially, i found the pet fee really high, making my one-night stay significantly

when we would ask for towels they would say they were waiting for them to come from laundry

the on site washing machine tub was covered in mold it was so bad i went to the local laundry mat

chose this for the guest laundry service

friendly staffbreakfast was excellent nice warm pool

the pool area and spa tub was clean and well maintained

location - it was only 5 from the casino and golf courses areas.

breakfast was good room got king size bed plus sofa/bed that's very helpful highly recommended

free breakfast was great

location, staff, shuttle service.

i stayed on the 3rd floor in a very spacious suite with a cute little kitchen

they were doing renovations on the hotel so the parking was limited and it was on a bad side of

bar closes at 9pm, even on weekends, should be something like 11pm

eventually moved to a suite the following day wear the sink did not work in the bathroom or wet bar in the

says there was a restaurant and bar but neither were open

got the room so my kids could swim so before i payed i asked the girl if the pool was ready she said yes then

it made it hard bc we had to leave and go wash clothes at laundry world

laundry bag

the breakfast and staff

pool area was nice, and clean.

breakfast was good

the breakfast was amazing with a large selection to choose from even cooked oatmeal and healthy

accessibility, spacious and clean rooms, free parking.

liked the friendly staff, convenient location, kitchenette, amenities

we loved the apartment-like feel with our own kitchen with appliances - especially with the little dogs in tow

breakfast could of offered a wider variety of items but the coffee was good

very clean hotel. staff was professional and friendly. breakfast was very good.

i enjoyed the swimming pool, it allowed me to work out a lot of stressful points

needless to say neither if us slept well and she had a big gymnastics competition that next morning

the pool was clean and the kids enjoyed it so much

breakfast was really good

we loved the location and close proximity to the casinos

parking area was small.

the location to the casinos

the parking lot

wifi very slow and most of the time not working

free laundry

the breakfast. the water on the floor from the pool.

the sunday morning front office and kitchen lady were not inviting

the breakfast

i love how the kitchen was set up

the wifi was slow

just the parking there's always two or three ppl can't park right

wifi didn t work, front desk attendant said it must be down so was unable to complete work that i

poor wifi and because of this no tv at all

facility was newly updated which was nice but entrance, parking lot directly on busy road and difficult to exit

wifi was bad

breakfast stale cereal!

no check out clerk or breakfast available at sunday check-out

not to mention the road front desk ladies son flying around the parking lot in the go-kart she tried to resell

pool was very cloudy like it was over or under chlorinated

in any way because it is up to management to keep it stopped they had no trash bags they had no laundry bags a

they had an inside pool, laundry room on our floor (only 1 washer and 1 dryer but thankfully no one else was

gym area smell sweaty and closed up

safe modern quiet- great breakfast indoor pool with handicap chair fridg had a freezer for our ices

full breakfast and indoor pool

wifi is very poor

breakfast was okay. wifi was surprisingly fast.

breakfast was ok. basely the same things we eat at home.

breakfast poor

great breakfast

the parking lot full of potholes

there were cars that was in the parking lot that looked like should been at the scrap yard where people left

guest laundry

the washer and dryers do not work, my laundry was soaking in water in which i had to wring out with my bare

excessive pet charge. twenty pounds of dog cost an $50.

+ clean + free parking + spacious room + a lot of tv channels (sport)

family and pet friendly

just a quick stop so didnt use many of the facilities but has a laundry which was great,

my room smelled really musty laundry facilities were run down

keep bags stocked in the pet area

loved the free breakfast and the pool

we booked this property because of both the price and pet friendly

everything except the laundry

there was water on the floor halls coming from the laundry room

the dryers in the laundry room.

rooms was clean the beds could be a little better the hallways are dirty but the laundry is a decent

laundry towels was stained, and they didn't give discount to people who stayed with them at another

smell of marijuana was so strong coming from the employee desk and laundry area

in the room filthy the bed was just ok there was no laundry bag no soap in room not 1 towel the remote for tv

tight parking

breakfast was good; good of variety to choose from

kind of secluded and we liked that (better than having a pool located right by the street or the parking lot