the same night, we attempted to use the laundry service down from our room (although, i will note when booking

was also located next to housekeeping so saw dirty laundry every time i entered an exited

my kids loved the indoors pool

breakfast wasn't available @7am, bathroom floors wasn't cleaned along the outer edge and corners of

t have a list of restaurants for people that don t live there and wifi didn t work because it was turned

the pool was still closed...

the pool is inside but not temperature controlled so it was closed.

great spacious room. clean. great breakfast. very friendly staff.

the breakfast was nice and the bed was fantastic

inside pool was too cold to swim.

was poor no kitchen ware rooms wasn t close tub was stopped up cleaning had a hole smelled like smoke it was

room had a kitchen

kitchen inside the room

me and my kids had to sleep in my car

there are no curtains so the room is extremely bright because the parking lot lights shine directly at the

staff required a $30 pet fee, offered to take cash

breakfast way below average and a waffle machine shouldn t be considered a hot breakfast

did not give us the room we booked we asked for a non smoking room and they put us in a smoking room the room

i paid for a non smoking room and the hotel staff even informed me of a $500 cleaning fee if i smoke in the

good beverage, breakfast bar

had a laundry

i needed a quiet, clean, hotel with a few amenities, like a refrigerator, microwave, and hot breakfast

and a handicapped parking space

location convenient parking

family and i really enjoyed the pool time

wifi worked well in the room

i had booked a non smoking room with two queen beds when we arrived the whole room smelled of smoke cigarettes

the parking was very limited but the motel it s self is nice and they have redid them

parking was not available in overflowing lot

were traveling across the country with pets and babies in tow, after a long day of traveling it was so nice to

spa is lacking

was very nice from the person who greeted me at the door to the person who checked me in to the bar and wait

pool was small and plain. staff was not friendly. older than other westins we ve enjoyed.

was really good with lovely outdoor area where we could take our pet

laundry facilities were not working which was

) the laundry room was not as clean as i had hoped

pool was gross, no trash can in room bathroom, keys worked intermittently, laundry on floor didn t work (and

for keurig machine, maid said they were all out of regular coffee pods; washing machine in guest laundry out of

didn't provide change for laundry, day time valet drivers were cold and quiet

pool was open

clean gym, big room super nice staff

parking and breakfast

breakfast and complimentary coffee also very good

the breakfast menu could have had some breakfast meats

i needed to use the washer and dryer but the laundry services noted were only for the hotel

when they simply had to walk a few feet to the laundry room and retrieve some

there was no alarm clock in the room or laundry bag

in covid-era hotel stays, the laundry department was very considerate and patient when swapping out linens

but house keeping never came to my room and i had to take my used towels to them in the laundry facility to

make sure they had towels needed in rooms but not this hotel it look like they didn't even have a laundry

also the laundry facilities are not working as advertised on the website

laundry room was out of service

broken down cars in parking lot

pool was drained again, we had noted on a previous review several months previously breakfast was

had no quarters for laundry facility

extremely rude staff, dirty laundry in the hallways, foul food at breakfast

towels when we arrived had to go to laundry room and wait for towels had to ask for hair dryer

hate that the pool was still closed too

everything was very nice, i liked parking in a gated parking lot.

staff was great! liked the bar and the grounds very much.

the staff, including katrina in reception and jada and emily at the library bar were exceptional

our room was huge and had a large bathroom with spa bath too

parking could get difficult if busy

after a long night or day during our daughter's wedding events, and the complimentary morning breakfast on

we were able to do laundry on site, get a good night's rest, and get our pets out of the 100+ degrees we left

was a man sleeping on the floor of the laundry room preventing us from doing our laundry and creating an awkward

the breakfast was delicious. staff were friendly. hotel itself was nice and i loved the gym.

also, the free private parking made a difference in terms of safety

clean and room was great. liked the ceiling fan and kitchen.

there were clean towels and soap, and the laundry facilities were reasonably priced

laundry facility was on site so i was able to take care of my laundry from our 2 week road trip to

people hanging around in the parking lot

they are currently under construction so the parking lot is a mess.

a sketchy lounge at the entrance, appeared to have long-term renters hanging out in parking lot and from upper

the eating area was not available, and the laundry machines were not working

laundry area should have some written rules on how to take turns etc.

liked that it had a gym and pool and the beds and bathroom were clean

the pool was kind of in a weird place right up against a storefront of another, busy business, but we

the pool was “never “ available

only hotel with laundry and have a separate space to keep food

desk and requested more towels and were told no additional towels were available because the laundry had not

no soap powder in laundry.

motels on our 3 months roadtrip :) we felt very welcomed, it was super clean, comfy, even the laundry/ washing

after stepping off the the elevator there was laundry scattered up and down the hallway, and along with the

laundry room

gave me one face towel four big towel i called soon as i got in they said they didn t have any laundry i called

she was doing the front desk, laundry and delivering bedding to rooms

also, there was no on sight laundry facility

front desk had me put them in another dryer but the cloths still smelled bad so we took them to laundry

they should give everyone a refund since there s a laundry list of complaints

walking distance to coin laundry

didn't have complementary breakfast, nor laundry room ,pool or gym

to walk to coin laundry in light rain, because facility laundry was out of order

there was a laundry hamper with a man s shoes, pants, and hats in the closet of our room

he stated that the housekeepers hadn t come in to do laundry, so nothing was clean

breakfast: really awful coffee, toaster waffles, some cereal, apples/oranges; yogurt once, mini

there doing remodeling. breakfast should be told it is offered.

breakfast

could have had breakfast

bathroom door was broken would not shut. lots of weed smoking

wifi

even tho it was a smoking room (i typically don't book a smoking cause asthma) the handicap accessible bars

it was ok but i was in a smoking room and i didnt want it

wifi did not work at all and room smelled like mildew/mold

laundry room and gym wasn't included, and we didn't know they were remodeling, so we couldn't clean

no laundry (broke); pool is poor condition.

the staff said there was something going on with my wifi and had to call someone to get it fixed, but honestly

there was fresh blood in the elevator on our 2nd trip up which freaked the kids out

gym a moldy smell and needed to be clean