there s a cheap laundry place around the corner, scooters available to rent on site, and they organise lots

very helpful manager, nice room mit a/c and hammock, pool area nice and clean

the kitchen is great (especially the free coffee), pool and hang out areas are also lovely

the room was clean, so were the bathroom and the kitchen

:) the common kitchen is well equipped and the common areas are very enjoyable (sofas to chill, big dining

laundry service ruined my clothes, although when i complained they did compensate me a little

i agree but they should offer compensation for having to do laundry

great inexpensive laundry services

the onsite laundry service was very convenient

need to go to the bar , not convenient

breakfast was great!

breakfast was great. erika the greeter and jose the line cook were highlights

drinks at the lobby bar were well mixed, in other places the weren t so great so we always got the from the

all work together to scam clients no service at all, food is terrible, they re cleaning the pool during the

if we bring kids next time, i wouldn't want our kids playing there

the bed was just ok and the wifi was only available in the lobby

barracuda hotel is perfect for what we need

like stronger wifi

no wifi available in the room.

great location with excellent pool and access to ocean! all you could ask for at a great price!

nice court yard. cute refreshing pool

the wifi is free and strong however

appears to have a full kitchen in the pictures

wifi was localized to the living room, and i was working

location, beautiful garden with a small beautiful pool area

just a tad noisy with the road but nothing serious. pool is not very attractive but still ok

stayed in the junior suite (upgraded from a king room) w/pool view

location super clean newer beds perfect pool amazing staff...a great value with towel art!

vista should provide towels for their pool. pleasant place. .

large, clean rooms, plenty of hot water, strong aircon, and good wifi

could have done with info on wifi code, laundry service, bar hours, transport, local activities, etc

and very helpful staff, best free full breakfast, perfect location, safe and secure hotel, laundry service, i

laundry service is way too expensive ... wouldn t do it again there

the laundry service (i used it only once, for 2 items) had my clothes ready the same day

the breakfast is abundant, varied and delicious

view from the pool area, warm pool, great location

included smoothy bar and egg dishes were prepared in front of you

some of the hotel wasn't finished ie gym room etc...

standard room did not have a kitchenette

definitely not worth paying extra for, and whats worse a bar somewhere, somehow seems to pipe music right onto

were not welcoming and helpful, didn t know places for laundry or any other questions about the island, but

water fountain nearby for kids to play

it has a kitchenette but not really anything to cook with.

the kitchen was very poorly equipped

wifi was poor.

great deal on breakfast and laundry made our stay even better

the laundry room looked like a bomb hit it

coming from, i assume a laundry room or boiler, sometimes was waking us up in the middle of the night

perfect location, comfortable beds good cheap laundry service

best location, great people to deal with, clean, outstanding wifi and

clean pool

the pool needed some serious attention, paint was peeling very badly

the community areas in the lobby, around the pool and yard were fun and made it very easy to meet the other

the pool area is a bit shabby and could do with a clean up

the attached restaurant has a free breakfast (from a regular menu) for each guest (+) good lunch, breakfast

in spanish work on her thankfully) because of it but then we were in a room that was under the laundry machines

location is great, the wifi is some of the best i've had

hotel situated very close to ferry and main square with parking

location super breakfast very clean nice staff people pool area is great and very nice view of the city and the

the rooftop pool was fantastic with views of the harbor

the staff are very cute and helpful, we payed for a laundry service which was very helpful towards the mid to

wifi was ok

beautiful pool on top, great atmosphere

the wifi is hit and miss and the water pressure in the shower on the third floor is quite low.

staff - good located close to the ferry-station (5min by feet) and restaurants - comfortable pool-area on the

nice staff who help us with renting a scooter and also with some laundry

i didn t use the bar or restaurant so cannot comment on them

wifi signal very weak wherever you go, even if sat next to router and food in the bar/cafe needs a

our room had a kitchen, but the gas to the stove was disconnected; they fixed this on our second day

superior room is very spacious with a large bed and good view of the pool and ocean

asked for laundry to be cleaned, was told same day return, then not available till next day

the wifi could be better

caribe has character - i loved the plants lining the walkways, the giant palm next to the pool, and the feeling

the room itself was ok and the ac and wifi worked fine- no amenities of any other type though; such as a mini

wifi was a bit sporadic in the room but much stronger closer to reception

nice pool for rest after racing and surfing, quality food at anytime

the only thing i can think of is that the pool was a little cool.

laundry on site would be great too

utilized the hotel laundry service once and it worked great

the pool is always very clean

the pool area was a great spot to relax and conveniently connected to the bar

were friendly, nice to have a pool with a bar, good location between evening entertainment and the beaches

didn t work , mini fridge didn t work , light bulbs burnt out, laundry service was not available for the

i suggest they replan the lines for the breakfast

grounds, rooms, beach, restauarants on-site, evenings programs for kids

we were a group of 4 adults and 6 kids

we also thoroughly enjoyed the free room service and minibar as well as the daily snack bar that was offered

suites turqusa staff was very helpful providing recommendations where to eat, rent a car, make a laundry etc

water cooler in room, great pool, excellent care

good location next to the sea with seaview nice pool and their own sandy small beach on the cliff next to the

great pool and sun lounger area and steps straight down into the sea for snorkelling

small niggles: the cutting board is very small, kitchen knife not sharp, and in the kitchen, there is exactly

the facilities of the suite were good with well equipped kitchen

loved the view from the infinity pool - also we ince had lunch there, the food was amazing

very clean and modern. the position just on the sea, the breakfast area and the pool

pool, snorkelling right off the beach i saw stingrays and eels

are nice but spartan and lacking ambience

mini bar with iron and board, complimentary shower gels, hairdryers and the hotel provides a laundry service

amazing free breakfast and food at restaurant

we didn t want to send it back to the kitchen bc we didn t want our food to be tempered with

if an order is wrong they will just take it back to the kitchen scrap it off and bring it back

it is also not cool that they have these wonderful bar and breakfast/restaurant spaces in hotel b unique, but

the two infinity pools and sand sitting area, hot tub and hammocks hanging over the rocks, great breakfast buffet

wifi not working at the room

the rooms are comfortable and have all that you would need, but the grounds and the pool are where you need to

having to ask the sweet guys at the bar to constantly fill our hydroflasks was not fun

but, if i was to make one suggestion i'd suggest having rooms with a bar fridge for extended stays would be

they brought in a dehumidifier but we had to have our laundry done on site so it didn't smell sadly

we tried room service once and the food didn't come until well over an hour after we were told 30 minutes

the spa is wonderful

beach and clear water, next to infinity pool - which is practical for families with kids

servers at all the restaurants we were at as well as the beachside bar were not pleasant

small pool few facilities had to use neighbor hotel all the time

the buffet by the water has a nice setting, loved the breakfast there

we were not aware of the wake-up baskets and only opened our door on the way to breakfast to find a basket

quality of service of the front desk and the fact that there was no room service

pool is heated and staff were friendly

the kids enjoyed the two pools

very slow wifi connection

the free breakfast was more than expected for sure

we had the best breakfast every morning

the plumbing worked as it should, clean room, helpful staff, security at the parking lot so we didn't have to

the resort provided food and drinks at all opportunities, including room service, free mini bar, and coffee

beach was closed. we are used to hanging at the beach . we stayed at pool more

poolside servers and bar tenders juan, osvaldo, diego, aaron, to name a few

room was just right for our family of 4 (kids 17, 14)

the kids club was great and is available to play and do crafts from 10 am to 1 pm and then they do pool

covid excuses when no service provided (1) no laundry service ( because hotel was at full capacity

laundry facilities no dry cleaning facilities

same issue when we went to breakfast which was a terrible service - key card would not work for gym, wasted time

one waiter brought me my room service order took my money and never came back with the change

lunch is only a pool snack bar which the menu is very limited

also, wifi did not work well in our room but was excellent in the lobby and outside

by israel, carlos and other staff that were really nice to us and when we were at the beach area, pool area they

no wifi in the room we stayed at but there s good wifi in the

there are several pools as well, so plenty of places for kids and adults to play and relax

the facilities at the hotel, plenty of things to do, many pools, mini golf, billiards, ping pong, etc

use a laundry facility

with a ocean view was for adults only, so if you have a kid or a teenager you only can use the kids pool, far

the breakfast is very poor , basically most options are some sugary

with a ocean view was for adults only, so if you have a kid or a teenager you only can use the kids pool, far

however, we enjoyed the breakfast (standout was fresh panuchos) which was much better, that somewhat made up

kids activities are well organized

room service had limited menu and was slow

i took my kids to the kids club and when i picked them up they were watching youtube

enjoyed swimming pool, peaceful and quite

restaurants often required waiting in line to speak with a host before being seated, pool and bar schedules

no speakers, no laundry carts, only noisy birds enjoying the morning light the beach is groomed every

car parking is valet (complimentary)

adults only, no screaming children running around

breakfast buffet was good at the market cafe, however for lunch/dinner, it would be best eating

wish people couldn't smoke at the pool but outside of that no complaints!

wifi in rooms

we were very disappointed to discover that the wifi was not free, it was 12 a day

very good breakfast and dinner

drinks were delicious and bar service abundant

paid for wifi and it was terrible but didn t have time to waste on the intenet anyway, i was busy drinking

close to swimming pool

didn t like how expensive the spa services were

the food was bland and i ended up often eating the kids meal options since spaghetti noodles were better than

we loved the area, breakfast and lunch where the best, although very little selection for kids.

very nice gym

we booked a basic garden view room but they gave us an amazing ocean view suite with a kitchen, balcony and

was facing on parking lot, coctails in pool bar were very bad, gentelman in check-in was very very rude, every

to start our room wasn't ready thenow the mini bar was never stocked properly the room had a loud noise that my

we used the spa for a swedish massage, it was amazing

was facing on parking lot, coctails in pool bar were very bad, gentelman in check-in was very very rude, every

not your typical all-inclusive (no buffet lines, no one drunk and rowdy in the pool vaping etc)

our kids loved every minute of it and looked forward to going every morning

room service particularly bad on this point

on one occasion i was the first customer to arrive at su casa for breakfast but was then served and kept waiting

spa is outstanding

the staff, everyone is super helpful and friendly my kids had a blast the beach is

alcoholic drinls wer not provided for kids (under 18 were identified with a different color bracelet)

breakfast buffet was very good and plentiful, staff very helpful and friendly we really enjoyed the

have alot of activities, shows, nice beach area, free kayaks and paddleboards, free parking, archery

alcoholic drinls wer not provided for kids (under 18 were identified with a different color bracelet)

also there was many people slip on the pool area due to

in-operative shower had glossy tiles (nearly fell) food - daily special was at best warm salid bar was best

ferry right next to you, small pool, smell of mold, everything was always wet.

pool,horrible room that they wouldn't change,jackhammering till 2am 3 nights in a row from

pool is to shallow for adult use. entertainment staff, food and service is a top notch.

small shallow pool

the pool is small but nice and refreshing

room cleaning every day was good wish the pool looked a little cleaner maybe it was the rain

center of everything, excellent pool, 20 meters from the ocean. all was ecellent.

the bartenders and the waiters and waitresses are so professional (specially luis from the breakfast

friendly staff, beautiful beach and ocean, high quality beverages, ease of access, aqua gym, the concierge

brand drinks, service, room service, tub in room, beautiful clean beach, the peace being adults

the fact that this resort is adults only is wonderful

the breakfast options are great and the dinner reservations were amazing

breakfast buffet, house keeping up to par, laundry service great, all services used were great

we had an incident with the hotel laundry service, which ruined some of our clothes and it took 3 days to get

our stay the gym was closed due to maintenance work, also one of the vip lounges which we paid extra to get

didn't like being limited on number of devices i could use on wifi

gym (you get the job done) close to 5th ave (walking distance 10-15 min) it is a private condo

also, we used the laundry service and was a clear rip off, as we were charged 70 for a little bag, which

& spa not available

i went to reception and the money was there as the room service employee (luceli) took it to them

the food at the restaurants but there no words strong enough to describe the hotel with the pool bar in front

a kaiak or a small sailboat out to the ocean for free for an hour or you can just relax by the pool or read you

the room service menu could've been better with more options for kids

beach, gym, spa, club, premium bars, spectacle place etc) alcool is diluted if you re not a premium or

room service great

the massage at the spa was very good.

variety of eating locations. comfy rooms. loved the juice bar on the beach.

i also never found fresh tortillas for breakfast but perhaps they have tried before and they don't get eaten

staff ,long queue to get drinks and absolutely noo many sunbeds ,its pretty hard when you have kids and many

kids enjoyed the entertainment and kids club

i recommend for a family vacation with kids or for a quiet romantic vacation

wifi doesn t work well in the room room on top floor is pretty hot and ac doesn t cool well you

no. only a self-serv laundry would be nice

with a bunch of kids running around, be prepared to wake up no later then 8:30am with all the families as you

the food was great and diverse, the restaurants are amazing, we tried brasas, the sushi bar and the mexican

the staff, food room service

beach is rocky and would be difficult for kids and those unfamiliar with how to navigate rocky waters

we liked the hotel making an effort to reduce use of water for unnecessary laundry for environmental reasons

also, a laundry service is what is expected by most us travelers

laundry took 36 hours not 24 hours / 2nd lot 24 hours just happened the first went in on a saturday

the laundry service is also great

of the staff(front desk, security, room service) were courteous and helpful

had the room way in the back on 4th floor so every time the staff was doing laundry we heard everything and it

the room was clean and the wifi perfect

the pool looks a bit dirty, we didn t use it

little hotel with rooftop pool and bar area

clean, freshly painted, spacious rooms, rooftop pool,super staff,great value!!!! go for it!!

the reception was super helpful in booking different tours and offering different services like laundry or taxi

only down thing is that there s no room service (food and drinks) but it s totally fine since there re

one night we had to scramble to find street parking after getting back in the evening to find their spots to

having hungry kids in the morning, already fighting je lag hunger, it was not convenient to wait so long until

keys with the reception but they are available all the time - room and facilities are good, like wifi, hot water

good wifi

expensive laundry service and high charges at the atm at the hotel.

booked on here and when got there they said it didnt match the kids age and charged me another $800 which i had

breakfast was great, some dishes were great

was plenty of activities put on by the hotel aqua aerobics, volleyball in the pool, stuff for the kids, bingo,

the buffet food, aside from breakfast, wasn t very impressive

the suite rooms were the best - included everything from laundry to cutlery

they did offer us free breakfast and 3rd party laundry service though

clean, modern 2-bedroom apartment with 2 bathrooms and laundry facilities - what's not to love

it was fully equipped and they even supplied laundry detergent, kitchen roll and coffee pack

unlimited filtered water, laundry in the condo and the nicest staff ever

the wifi did not work air conditioning is facing directly the bed and cannot be directed elsewere since

the wifi was generally good, but there were a few days where it was unavailable or spotty for a few

good wifi

the wifi works amazing because each room has a modem

of course there has been some modernization in that time, such as very good wifi for each room, however the

pool shaded all day and water cold

times of the swimming pool - had the times the wrong way round: instead of 10

employees at the reception desk are very friendly. indoor swimming pool a +

that the pool is around 6ft deep in all areas so not great if you re not a super confident swimmer

swimming pool was nice

had a problem with the laundry service that was promptly resolved but if you send delicates, you must specify

wifi wasn t working for me in the room, only in the lobby , despite having few wifi options

the room was very clean and comfortable and the garden and pool were beautiful

/pool area needs some work. the boards need staining and need to be secured better.

wifi was great

liked that the kitchen was decked with proper items

kitchen had the essentials

balcony, couch and small kitchen

it s new, clean, modern design and the rooftop area & pool exceeded our expectations with the beautiful view

was a hurricane a few days before i got there so the elevator was down and there was no wifi

a very good gym is included in the prize

the kitchen in the room is very clean and has everything you need

ambience; clean and comfortable; spacious and private; access to blue indigo beach club; secure parking ; pumping

kitchen fully equipped

the space was good, had a living room and kitchen, lots of nice decorations, comfortable.