we found my belongings hidden in the laundry room and many items missing

great, the only issue , we saw a guy coming out from the laundry room, he didn t even say hi or look at us

hotel had a laundry room and it was very helpful coming from the beach with wet towels and swimsuits to have

pool was open, very clean, coffee ready in the lounge in the morning, frendly staff very welcoming,

free parking, and breakfast,airport shuttle, organized room layout with hooks to hang jackets.

i used the laundry mat it was nice and clean

laundry room, guest to grill outside area, pool, spa, lots of selection restaurants just a skip and

really liked having a kitchen and sitting area. also the laundry room.

the pool view and the basketball court and breakfast was great.

good size , clean room, fully equipment kitchen

gave us smoking room instead of requested non-

rooms are supposed to be no smoking and they smelled like cigarette

clean, no problems with the parking

they used some kind of chemical on carpets i'm very asthmatic and couldn't breathe the pool was closed

3) the wifi dose not work 4) lots of homeless people on the hotel

no laundry services

breakfast

turkey sausage for breakfast. serve the real pork sausage.

daily breakfast choices were very good

parking

i was not able to find the guest laundry, which is evidently in the annex building

king suite was very spacious and comfortable

onsite dining along with pool and hot tub as well as a gym.

furthermore, the wifi connectivity was substandard, significantly hindering the ability to work effectively

the bar was a really cool feature in the room

laundry is overpriced and the dryers don't work well

the homeless people doing drugs in the laundry room and leaving there drug foil and trash all over the hotel

laundry room is open all night which is where people like to go to smoke their drugs

the only thing is they are redoing the laundry room, so i was unable to do laundry

there is even a small coin laundry on site

all of the staff were very nice. vending and laundry room was nice and clean.

vending & laundry room for guest is kinda cool

laundry room is up and running and ice was plentiful

a budget stay it met all the requirements - there was plenty of parking, the room and bathroom were very clean

free parking

never delivered without me calling down to get it and once it was delivered with another persons laundry

usually, i can't because of my laundry soap allergies

weren t ready until 4pm but it was nice that the pool and gym were open to pass the time

great staff. lots of parking. valet or self park. huge hotel. restaurant and bar in lobby

clean room, pet friendly.

yes, it cost a little more then going to the laundry mat and they only have one but, it is so worth it

gym was 24 hours

aware of the $16 parking fee, also, the day we were there, the pool/spa was nasty, had a lot of floating white

hallways floors, air condition filter needed to be changed - bad smell precluded usage, wifi would not work for

pool and jacuzzi were cleaned and there was plenty of room to sit and relax

they didn't have laundry facilities

in the room, i had homemade food that went bad and had to throw all away :( no jacuzzi, no laundry

it miss the laundry - breakfast was quite few - not cleanings every day

room was clean, but smelled bad, like a pile of dirty laundry

always had to call laundry for more

room in quite spacious and comfortable for long stay the hotel has its own laundry the gym was well equiped only

it was a bigger balcony and they didn't have laundry area, but those things weren't really a big deal

the room was beautiful. the view was beautiful. the bed was awesome. room service was great.

the parking was expensive, and only paid wifi in the hotel rooms.

had a bar menu and the food was good

and bar exceptional food was particularly good and great value staff were very

great gym and comfortable room

enjoyed the quick room service and also the excellent food and service at the silver trumpet restaurant

from sink faucet smelled like sewer - no bathroom fan - can t connect to internet through tv - wifi was not

but all in all, room service and cleanliness more than made up for it

no room service after a certain hour

pool

s a nice hotel but just in the short hall i was on there was always a room service tray or trays on the floor

breakfast was great, and then location was close to most things.

staff was super friendly, hotel was very clean and modern and the pool area was lovely.

room felt like an apartment which feels great, the bartenders were awesome, having laundry was very convenient

i wanted to use the laundry, but they didn't exchange coins, so i had to go all the way to the convenience

no laundry service, you need to do it by yourself and there is no detergent available

great bar staff! maria.

beds are little, should be for kids only

loved that there was a place to do laundry while chilling at the pool

the room was pretty dated and was next to the laundry which was kind of loud.

the hot tub, pool, and the ability to do laundry

pool & coin laundry was great loved the ice machines located near pool staff friendly easy check

laundry next door to room was noisy, particularly the chatting staff.

neighbor hotel of same design and price has free laundry but they charge $5

nice and quiet. laundry room,the kitchenette -fridge ,stove,and microwave,a/c heater unit .

laundry room halfway broken

big room with kitchenette, free parking and coin laundry facility. breakfast is alright.

didnt check later with her to see if they did have change) a $20 ,$10 or a $5 for the vending or laundry machines

no laundry facilities 6

walked to el torito for takeout since no room service

clean, friendly staff, the room service, comfortable bed and pillows

staff was very excellent as soon as you enter the doors very easy to reserve and get to the room bar right at

clean! staff amazing! pool hotel is beautiful

hallway outside room filled with fumes from laundry

there wasnt a coin machine provided for the laundry facilities & the front desk didn''t have

laundry room no soaps dryer didn t work had to get my money back

laundry facilities out of service

does not give coins or make change so you have to come with coins and they were unable to sell laundry detergent

on-site guest laundry is helpful, but $2.00 for a single load laundry soap is a bit steep.

one bed had 4 pillows the other one had just two, no wifi info was given at check

breakfast, just a bistro bar i guess

loved the gym.

very nice pool area. great location. calm surroundings.

no laundry on site.

the one downside is that there was no laundry on-site and i was advised by the staff that the nearby courtyard

no laundry room

like the proximity to the airport and the free shuttle

00 for pet fee was outrageous

had a laundry

desk had no quarters for change to operate the laundry s machines, very unimpressed, i picked your hotel over

thankful for hairdryer, ironing stuff, laundry facility, shower essentials

if you are with small kids, better avoid

i haven’t received a statement for my charges. also breakfast wasn’t included.

laundry facilities were available on site

to have room cleaned never came, unable to do laundry because they're out of quarters, no adequate

the wifi was easy to connect to and fast.

gym room beautiful hotel and friendly

was good but the bar and breakfast was very poor and very expenses not what i expected for what we pay for the

no laundry facilities

our first room was close to the laundry room and was noise but they changed us room

no swimming pool no gym = pure sadness

pool/spa hours

pool was open, even with covid!

easy to access ( drive/ parking to room), laundry, ice machine and microwave

received a pamphlet on the hotel and we didn t know where anything was pool, fitness room, laundry

site, free parking, walking distance to a couple of restaurants, nice landscaping, self-service laundry, mini

they charge a one-time fee for pets of $75

range of facilities in general including restaurant and food, and general facilities from gym to pool

laundry room facilities didn't work well. got locked out of our rooms one night during our stay

laundry is card only all the staff are friendly & approachable

a room that had a bad odor and right next to the laundry room.

it has a gym, breakfast, and a swimming pool

virus (covid) i understand some amenities will be closed or not in service, the pool closed, gym closed, but i

if you need to do a couple loads of laundry your going to spend 10 $.....

had our luggage stolen the day before and having laundry facilities on premises was such a huge help

no atm and laundry using coins

laundry room only had one washer and one dryer

they take pets

very clean, great amenities like gym and laundry. friendly and professional staff.

laundry room is clean

elevator working long waiting period, no gym, no laundry

fitness center and laundry were both closed

friendly staff good food nice pool

like that i was close to everything being that i was at the ground floor, lobby, pool, gym, laundry and exit to

laundry room is not enough

like that they have breakfast included as well as onsite laundry facilities

the 2 room suites are perfect for families that want a seperate area for the kids and parents

pool is small.

wifi worked really well and we were very satisfied with the stay

lobby,bar,breakfast,cleanliness,rooftop pool

wasn't expecting how awesome the breakfast was going to be

spacious rooms, comfy bed, good value for money, decent breakfast

the staff was friendly and nice, breakfast was really good and we could enjoy spending time at the lobby and

sent down a few t-shirts and underwear for laundry

clean and modern. great location for grabbing quick food. wifi was reliable.

had a great time at the gym and pool

kids loved the pool

had a great time at the gym and pool

room service cleaning was not what typically is to be expected we had to ask for a double cleaning

breakfast should be included.

restaurant and bar could have more healthy options, but i did find good meals and snacks.

the room service was really good ( taste + time )

wifi speed was great and connecting was easy

the pool area was awesome and the pool bar had a great watermelon jalapeno margarita

the customer service was great, restaurants and the pool area as well as the lounge area

room service breakfast was solid

the pool area is great and heated

of room service is insane 2 coffee for 26$

the sleeping side is very clean and comfortable. i also like laundry room

very clean, nice gym and pool. great breakfast

pool - meh

breakfast don't have vegetables and end at 9:30 am for weekdays, it will be better end at 10

very clean, great breakfast, good price and location, great staff !

nice laundry facility

the pool was fantastic, and we appreciated the on-site laundry facilities and ample parking

the shuttle does not run before 7 am.

breakfast staff and house keeping did an excellent job too

friendly staff, great room with kitchenette, coffee maker, real cups, little fridge, wonderful comfy bed, fluffy

noise woke me up. sounded like industrial laundry or something at 1am.

the big pool with the edge bar is great

noisy, i was there 7 nights and got woke up 3 different nights from loud kids next door and then a loud party

when we arrived on sunday, the pool was packed (parent weaving through chairs chasing her kids while carrying

breakfast was great

they stuck me between a family with 2 screaming kids on one side and 18 year old soccer players on the other

no restaurant or pool yet

great wifi, awesome staff.

free wifi is very sloooooow

were very friendly and accommodating, was able to gain early check in which is wonderful after such a long flight

i also wish that the restaurant and our bar stayed open later

was comfortable, spacious room big screen tv with smart apps pool and spa was clean and right

like that the person who answered the phone when i confirmed our reservation i asked there was a shuttle, and

i was needing a hot food snack bar or restaurant.

free shuttle to and from airport

we are able to use your bbq pool area to cook and feed the kids and you guys have had no problem with it

allow dogs and there is dog poop around the property kids riding skate boards around the pool check in is 4 pm

breakfast was ok, pet friendly property, but had a barking dog in the next room.

comfortable and clean suites, pet friendly

kitchen location friendly staff arabic tv channels

the price to do laundry is a bit high. we end up going to a place outside the hotel.

laundry room was a major plus as we used more than once during our stay

i was told the steam from doing the laundry set it off

had two wait two hours to do my laundry and couldn't dry it because it became too late

guest laundry facility most appreciated as i had a long stay

the laundry room has only one washer/dryer unit

the laundry facility was out of order and i had to go next door to use laundry facilities

laundry facilities on site

laundry room was broken and not fixed throughout our stay

laundry onsite was broken

facility is great- small pool, laundry room, full sized kitchens, nice walkways, close to freeway

pet friendly, kitchen, laundry room.

the laundry was too

bed was a really soft. laundry service s are expensive.

loved the pool area and laundry facilities

the laundry room is disgusting

no laundry facilities

laundry could be easier

dryer in the laundry ripped me off but most of all the breakfast was very average and we had no air con

the washers and dryers were not working therefor i had to get up early in the morning and go to a laundry mat

could use some improvement (doors and pavement a bit dinged up, puddles on the walkways, ice/laundry room could

laundry facility had only 1 washer and 1 dryer

people in the hallways and inside the laundry room when i was getting ice, they were up to no good

have to pay by cash only - so if you are in a bind (like i was, and i had no cash), you can't do laundry

laundry room had only one set of washer dryer for the whole hotel

also the laundry facilities were a bonus

facilities including coined laundry... the staff are friendly and helpful..

they were unwilling to assist or offer apologies for the stolen from the laundry facility and

there is also on-site coin laundry, and a great pool area

needed to used the laundry and yhey were very old.

laundry and coin machine was out of order our whole stay which forced me to launder elsewhere (bit

it was nice to have laundry facilities and an iron

laundry was out of order (always for a few days) - it's 2021 and its supposed to be fixed in hours

towels piled up in laundry basket 3 ft high before we had to put it out and go to the front desk to have someone

breakfast, guest laundry area, size of hotel, cleanliness, room itself, decent wifi

on site laundry, gym, and pool

no laundry service

laundry facility was clean and convenient

needs mire laundry

pool, the hallway, the housekeepers/ vacuum, people going up and down the hall to get ice, their laundry, or

people fighting all night and are laundry got stolen from the dryer

my laundry was stolen from the laundry room. is all the towels stunk!

expensive laundry

if you re doing laundry, be prepared with quarters because front desk wasn t accommodating

the room keys sometimes weren't working for swimming pool area an laundry area too

they had everything we needed; laundry facility, pool, outdoor sitting area , gym and breakfast.

i wasn t given a laundry bag

laundry costs were abusive.

laundry room was closed,the bending machines were not available but it is understandable because of

we appreciate the friendly staff, the free parking, the amenities provided for the price (pool, laundry facility

free on-site laundry facilities were great!!

laundry facilities and a gym

nice having laundry facilities too

excellent laundry facility and fitness centre with high quality exercise machines i enjoyed my stay and would

they re was free laundry and a gym, i like how it had a homey setup to it

i used the laundry

friendly, amenities were sufficient, it was nice to have a play room, a business room, a gym, and laundry for

parking, free breakfast, free laundry

facilities were clean and was able to do laundry for free and park for free

had to pay for parking, as well as the laundry facilities

the carpet on walkway needs replaced need to sell small laundry products.

no laundry. basic.

free parking and wifi

pool and spa were wonderful, grandkids had a wonderful time

excellent service. i was with family and your hotel allowed us early check in and super quick

amazing for family and kids

early am as well food was absolutely amazing as well book your next stay at the hyatt it s also pet friendly

pool crew, was rude, they wouldn't give us towels without having us place the wristband on our

the rooms were quiet and soundproof so our kids didn t seem to disturb anyone

pacific waters spa never disappoints

laundry room machines were not working

restaurant needed more staff and water slide needed to be open longer with the amount of kids present

the water slide, the spa and level of service. the restaurant staff

the staff was extremely accommodating and my kids enjoyed the water

gym needed tlc and machines were missing parts and/or broken

location, very friendly and helpful staff, and the breakfast included wow.

odd to not have automatic free wifi

the only thing is, i wasn t informed that i had breakfast included in my reservation therefore we never had

delivery of room service dinner with no other options after 9 pm no show no in room microwave long wait to

restaurant and bar inside

no laundry

i dudt like that there was a $10 charge per car per night to park in the parking underground.

paying for parking

positive, my only negative is that the wifi is slow and i had to use my cellphone hotspot for accessing the wifi

the easy check in and check out, the private parking, and the breakfast that was included

filthy laundry facilities. broken down kitchen appliances. dirty bedding. unclean surfaces.

next-door to a starbucks, beautiful lobby, super friendly staff (they had little goody bags for kids which my

not kids friendly.

breakfast great pool area very clean and nice

the pool was really

great breakfast, laundry facilities, small cost

guest laundry

good facility, laundry, and breakfast

ended up paying 50 bucks for 3 ice cream bars and two meat and cheese snack trays for hungry kids late evening

our family stayed one night and took advantage of the pool, exercise room, and free breakfast

also their laundry room only takes credit or debit not coin and the dryer does not dry

fact i slipped and fell by laundry room

was terrible,sink was plugged and smelly, laundry room was filthy, it was so dirty, the clothes you wanted to

comfortable bed, good wifi, laundry facilities, free breakfast

just that the laundry room closed at 10 pm

their pool is amazing and it s heated so you can swim all day

enjoyed using the hot tub but too many kids using it and without supervision

ate breakfast in a building with a swimming pool, but bread was look like re-heat and i could not eat

great location, room, pool, service, ocean and golf course views!

spa lacking in having knowledge of promotions offered

pizza joint and laundry mat across the street were both a ++ for me

laundry room had no coin change machine and front desk was unable to change coin either.

coffee wasn t available when stated. laundry room; soap dispenser broken.

my laundry was stolen by a homeless man. my clothes were returned the next day

it also had a laundry room, vending machine, and ice dispenser

i tried to use the laundry facilities

over priced for what we paid at other hotels and having to pay for parking and 6 dollars for laundry was was

there is laundry room and it is useful if you travel with kids

rooms were clean and the kids enjoyed the games on the deck

also, the free wifi was a bit slow at times but they do offer paid upgrades to a faster tier

pool was full of dead bugs

no change machine in laundry room

choices very good, kitchen in room was well-equipped with everything needed (including a toaster)

having the couch and the kitchen area for our little family was perfect

also, the fact that the pool was closed

there was a gym available to use as well

room was very very small, no pool

loved the microwave, mini fridge, easy access to free parking. great value overall.

parking a little tight

wifi didn t work

parking is tight. room far from parking

laundry out of service

were lumpy, the pool was not heated as described on the website, the hot tub didnt work, the laundry facility

7 nights with no laundry available while in town for softball tournament, stayed on 8th floor which popped with

no charge for parking, coffee referiiger microwave in room

complimentary parking

no a/c in either room. no laundry facility onsite. construction noise everywhere onsite

had clothing items taken out of our laundry

laundry facilities would be nice

only thing i didn't like was the laundry room closes at 10, and also not all the rooms have an iron

nice people , wendy s and denny is close . gas station big lots , laundry mat .