there's laundry (which is fantastic during a week-long road trip), and the pool/hot tub area is nice

heard a whirling noise all night, discovered the room shared a wall with the laundry facilities

there s a laundry right beneath the rooms and there was so much noise

harmless) approaching me while i was trying to wrangle my kids and pack, only one working laundry machine on

swimming pool and tube - always not busy

is a little old but i felt it was well maintained and clean it s nice having the ping pong and pool table and

passes to visit their sister resort (a few miles away) and played pickle ball and swam in their pool

the room was incredibly small. lobby area needs a facelift. no pool.

did not like that it did not have a pool. the website indicated a pool, but no pool

the gym has windows at the floor level

room was above laundry and shook bed

we were above the laundry room and the furniture rattled and noisy .

they didn't have a laundry service but there was access to do it yourself which wasn't so bad

room is on the 2nd floor and below us is where the laundry room is located

pool was smaller than we expected but we never had an issue with it being overcrowded

, all the restaurants are full, the family are with motre than 3 child, the bach are full of kids,once again to

perfect location. large rooms great kid friendly pool

so we are paying at the lot and on our hotel bill) when we booked the room it said an outside fireplace was

needed to find food after 9pm and there was only one place, bar, to get the food

some of the staff at the breakfast bar where unfriendly

+ fireplace was a nice addition to the

the gate to the pool close to our room was broken

got moved from a suite to a room with view of laundry room

also, with no guest laundry, charges were too

were down for two days in the room for maintenance and we asked multiple people if they had a laundry service

the overpriced new years party in the laundry. basically a warehouse with horrid food.

restaurants were 'kid friendly' but no kids menus and nothing to accommodate for children

laundry facility was inexpensive

night in a different room was near laundry area

reasonably priced laundry machines compared to everywhere else

having duty laundry right in front my door during the morning

have coin laundry machine onsite, many good places to eat within 10 min walk

laundry for 1 usd

laundry is available at the hotel

free parking on site, laundry facilities, vending machines on all 3 floors and they even have bicycles to borrow

everything was great, the location, the breakfast, the laundry facilities and the room

kids riding bikes and scooters in parking lot. manager quickly took care of situation.

no laundry facility

were ants in the room, the laundry room was very dirty- it was extremely noisy with traffic - did not tell us

i loved being able to sit outside and enjoy the pool area for a dip and while eating breakfast

ground floor rooms if you have a pet with you, you can take them directly outside to potty, small pool if you

room had two beds, a living room, and a small kitchen

swam laps in wellness center pool which was very refreshing

our kids loved the property as well

great vibe and kids had a

for extra towels the reception cannot give it to you, and hence you wait around 40+min for it room service to

while the bar service was good, it lacked a bit in atmosphere and was very wuiet

in staff was very rude, lack amenities like self service laundry that almost all other hilton properties

2) no laundry room for guests

the view, the gym, the onsite yogurt. hotel is spacious

we also booked the adjacent room for our kids

if the swimming pool was actually made for swimming rather than being a knee deep kiddie pool

these should be more directly described to clients (including the laundry service): just leave a leaflet or a

laundry service very expensive so a little self service laundry would have been great.

wifi crashed

my kids absolutely loved the hotel, we had many activities planned in san diego but they spent a good

horrible quality of room service food.

the pool and bar areas were very nice and the hotel overall was very clean

the only i think it s not right that cleaning room service is provided every 3 days so ask for garbage bag

the pool area has a very hawaiian/tropical feel, very inviting

kinda tight for 2 adults but great for 2 kids

kinda tight for 2 adults but great for 2 kids

the gym needs some work

the bartenders in the hotel bar were great

loved the gym facility (towels, water, apples, good amount of equipment with 5 treadmills, 4 precor machines,

we did 1 room service order which was pleasant

they also made my kids comfortable which is always a plus for me

location was excellent for the conference and all the activities; the hotel was beautiful and the breakfast

terrible gym. tv screeans on work out machines dont work

no breakfast or even coffee in the lobby

location was close to petco park

pool was heated and great to swim in even during winter

did not make our room laundry room machines work on coins but desk can t provide any coins breakfast is not

the dryers in the laundry area did not work well on the 12th floor

the hotel has its own laundry, which was very appreciated

laundry facilities on each floor

laundry machines for guests

customer service was great! room service was awesome! excellent roof top bar

the location was perfect, the staff was friendly and helpful. the gym was clean

gym, breakfast , service

they rooftop bar and the view of petco park !

the gym isn't great with just a few pieces of cardio equipment and not much in the way of weights

the laundry, staff, location and facilities all fantastic

there was a laundry room but the hotel ran out of detergent and did not replace it

directly lied to by staff concerning laundry which was not sent out

the laundry facilities were extremely helpful and convenient

asked for an additional laundry bag and never got that

nothing but hoping there s a laundry facility

the restaurant kitchen closed much earlier than expected/stated

no real cups and cutlery despite very nice little kitchenette

sofa bed broken, dangerous for the kids

were additional fees such as a pet fee and resort fee that weren t included in the price i originally paid

nor welcoming, no help with bags, 25 minute queues for expensive breakfast, no evening service, laundry pick up

manager's credit, he did allow us to check out early without penalty and reimbursed us for the laundry service

very expensive. the laundry prices were ridiculous!

laundry service was horrible with shirts still being wrinkled

pool area not for family or kids more for adults only to many people and over crowded

gym was closed for renovations

fitness gym was very small with few weights

beer at the front desk when we came back from dinner and there was a large group of people with 6 kids

second floor has laundry machines btw and they're free, they even provided detergent in the room

no laundry facilities inside the room as mentioned, it was outside the room

clean, nice space. kitchenette was great

very clean and comfortable room in a good location. nice kitchen facilities and free wifi

location, convenience of the room, kitchen.

hard to request laundry bags

unable to shower comfortably, no refrigerator or microwave, no laundry services and bed throw was

wayyyyyy overpriced laundry service

the 24 hour gym access was great when jet-lagged! staff were extremely friendly.

the petco park view is amazing

i really loved that there was a laundry washer/dryer

rooms were space clean and nice. laundry room and a small kitchen was perfect for my stay.

it has all the appliance that you need, and having in-house laundry in particular, so you don't have to go out

the room was fully equipped, allowing for easy cooking and featuring quick in-room laundry facilities

i don t think there was any water when i ran it to do a load of laundry before

everything was good! computers & laundry available 24 hours.

breakfast and laundry facilities are useful

laundry and computer area

laundry facilities & computers available

laundry room is a big advantage especially during longer stay

we really love the pool and lounge area

pool bar and restaurant were not open during the day, even on sunday which was bizarre.

perfect area for bar hopping and night life.

nice rooftop heated swimming pool, great location and good mattress.

location ,rooftop bar pool ,

the wifi was fast and check in was super easy as it was interaction free

was very spacious, great bed, shower, two sinks, toilet and desk, was just what i needed and the wifi was also

the room itself was comfortable and clean, and the provided wifi worked well throughout my stay

it was quiet--bed confortable--shower had good pressure--wifi strong

noise could hear music from the bar until 2am each night.

the mini market downstairs, my daughters & myself love it, and the laundry (washing machine & dryer) on level

the heated pool was a nice perk we enjoyed

i forget name for one staff member but she was very helping to arrange breakfast with kids

the bar and pool was comfortable

breakfast, great pool, and wonderful views

breakfast was so nice，but the waiter of restaurant was very rude！ the mattress is too soft to

i think the breakfast could be better!

good amenities to include a gym, bar, mini food area, and on site massages

added fees, charge for wifi, certain facilities could use upgrades (bathroom tub and shower head), not entirely

also amazing gym

when room service came to clean the room, they put dirty sheets on the bed with blantant stains on them

the heated pool was a plus

room service was prompt and the grilled cheese

pool was closed due to a wedding buy out on saturday

the kids had a blast and i enjoyed watching them play in the pool with a signature cocktail from the

but could do upgrading already toiletries - toothbrush & laundry bags have to be requested

hotel was pet friendly so i saw a dog poop in the lobby and some of the poop got smeared in the carpet and

is uncomfortable, room smells horrible since it is a pet friendly hotel- they gave us glade to spray, rooms are

best massage ever from the spa service and very pet friendly

helpful staff, great location, good gym facility. cozy atmosphere, clean, quiet.

the laundry room is horrendous

room is adequate for a serious workout, the breakfast offered healthy eating choices, onsite laundry room $6

the gym laundry room

there is onsite credit card operated self laundry

hotel has the laundry room

) no breakfast, no laundry, no

location is loud in evenings. maybe not the best choice for those with kids.

definitely not ideal when travelling with kids

the living room had a sofa that pulled out into a bed, which would be perfect for kids or extra guests

large rooms, clean, good a/c, great staff, good free wifi, nice roof top terrace

the location and the kitchen

the kitchen available so we could have coffee or a snack was nice

the room was very spacious and i loved having a small kitchenette. beds were very comfortable.

wifi was promised but was not working

i didn't like the gym as it was very small and limited - no eliptical machine

no convenient on-site amenities like a laundry room

no pool, no self service laundry.

lobby no restaurants no laundry services i checked in and in the same day i left the room and asked for my refund

met they don't know how to treat a customer the the water in the shower is very weak there is no laundry

missing weights in the gym and the broken shower door handle in my room (room 906)

the rooms are on the small side and no laundry facilities.

com that laundry is offered but isn t they sent us information on parking before our stay but it was only

think the guys at the bar need to learn how to approach customers

was a huge issue no valet service no bell service no in room service bar options were minimal but

wifi connection

the fitness center/spa is amazing!! great location

grandness and outdoor pool and gym

loved the rooftop pool and exercise area. close to everything.

the location and the pool

gym or pool and also there were no ice machines on any other levels had to wait 30 minutes for room

95 charge for wifi in the room

no free wifi, expensive valet parking . water pressure in bath is not enough

for the price you pay and because of covid their restaurant is closed, there is no bar, only room service

no pool or free breakfast though

have breakfast

our kids were disappointed about that

rooftop bar (which is actually off of the 2nd story) is a hidden gem, food was amazing

daily coffee and bottle of water, wifi worked perfect and the attention of the the staff was sublime

we had to find the rooftop bar ourselves and had to ask about breakfast

no room service

history of it, the low rates for laundry

elevators helpful staff laundry- self service at very reasonable cost huge room, prompt cleaning superb breakfast

gym was fantastic and was helpful to have laundry onsite

gym and laundry located on s floor

the parking situation sucked and there was no room service

can't do laundry, no refrigerator, or microwave in room.

no laundry room here. staff was rude. parking was horrible.

gym is not open.

i had no trouble with the wifi - worked fine

really nice hotel good bar and range of drinks and nice food

no laundry facility

we complained at front desk about a noise during night, like (laundry machines) said not around our room, as

our luggage in the back room while they got the room ready, and also offered to give me money for laundry (on

wish there was a laundry facility in this hotel although we were able to use the facility nearby

mostly due to laundry being moved by housekeeping

the hotel offers free of charge self-laundry (washing machines, detergent, drier machines) - we washed all our

nice rooms, self laundry service, activities for hotel guests

i was blown away by the clean free-of-charge laundry room and small complimentary detergent boxes

loved the guest laundry on our floor and the free supplies

was lovely, great view of the skyline and facilities such a gym and laundry was perfect for us

it would be even better if this hotel has a laundry for guests.

i was shocked to see the towels still had residue on them, as if they refused to buy the powerful laundry cleaner

it didn't have laundry on site please try to find a way you'll get more business definitely

no laundry facilities but the holiday inn across the street will let you use their laundry room

there's plenty room on site you can put laundry it definitely need to do laundry thank you

private. bath tub, elevator, ice machine laundry room.

they have laundry facilities and vending machines on property and the ice machines work

i am glad for the microwave in the laundry/vending room

there is a laundry room as well

very central great staff had laundry

today, no drinking glasses, tomorrow, no laundry bags

it has a laundry room, which was great

such as gym, laundry, iron etc free breakfast included free shuttle to airport and zoo microwave and coffee

convenient location and guest laundry was nice. decent breakfast included.

the laundry in the basement was great value and super handy after being away a month

room very clean, bed made up perfect, bathroom a little worn but very clean!! including laundry.

brand change, disappointed with the general state of the property, drier in laundry not working, lift not working

parking wasn t free, didn t like the poor breakfast, the lobby didn t answer quickly, the laundry close

laundry out of order first day, then washing powder machine out of order

pool closes at midnight but the laundry closes at 9 or 10pm so we had to hold on to our wet clothes until the

i also liked that there was a guest laundry facility available

chose this hotel for the big room (with kitchen), free breakfast, proximity to the cbd and laundry facilities

clean room/ laundry convenient

ample laundry machines and dryers

although paper plates & plastic cutlery a bit naff staff were all v friendly & helpful i used the laundry which

onsite self service laundry very convenient

the laundry room was also very dirty

the pool was nice and it was good to have the option to use the laundry facilities ($6 a load for washing and

it has a good laundry and gym so staying there is completely feel like at home

- grilling facilities - fully equipped kitchen with dishwasher and microwave - friendly staff - laundry room -

spacious room with separate living room/kitchenette

the room was very clean and kitchen came with plenty of utensils for eating or cooking

this hotel is close to everything.really nice to have the little kitchen.

helpful, accommodating, and friendly; one of the valets even got me detergent and change for the laundry room

guest laundry facilities

loved having self laundry available too

our room was also next to the maintenance and laundry room along with the valet parking

nice little little pool for

clean, smelled nice, has a nice pool area, gym and laundry.

we got lucky with room 222 right across from the pool and the laundry room

they made it easy for us to do laundry too, having a change machine in the laundry room

original room was the last room on level two right next to the gym, and pool, and laundry

the parking and that the laundry had no coins available anywhere.

cleanliness, good breakfast, pool and laundry

we liked the pool, laundry and gym as well

only one of four washing machines were working in the laundry room

we used the laundry machines on site which were a huge help for us

i used the laundry facilities which was great to have available, and we wanted to play ping pong or foosball

was laundry on site and a pool

laundry facility & vending machine were out of commission/unavailable.

kept laundry room open late for me to finish my clothes

pool and laundry facilities, ice machine

laundry room and snacks have been closed for way to long

felt severely over charged for my laundry

affordable on-site laundry facilities

also if was a whole mission just to get laundry done

there were restaurants, a pool, jacuzzi, gym, laundry room

a family of 5 with small kids

also a shared laundry room, an ice machine on our floor (3) and self check out snack area in the loobby

loved that the room was super clean and had all the amenities i wanted-large kitchen with all amenities, 3 full

) at the front desk for the hospitality and allowing a late check out

the apartment is well equipped with necessities to stay such as kitchen utensils, toiletries, towels, etc

loved the kitchen and the outdoor space

no laundry facilities and that was a challenge since our flight home had been cancelled and we were

have liked self laundry machines for more convenience

they dont have a laundry room.

breakfast was great room service

they need to have a keurig in rooms. better pool and jacuzzi. healthy food options .

guest laundry is convenient and a bargain

wifi was terrible and bathroom toilet wouldn t fully flush

i am a single mom of three kids and i never get treated like i'm unwanted or looked down upon when i stay at

we did not use the pool as the weather was just a little too cool but did sit on the deck

wifi was slow.

laundry is located in out of the way location and there is no signage

also, the front desk staff was not very knowledgeable in giving onsite directions (laundry room)

machine was broken in gym. pretty expensive room

location of the hotel, restraunt and pool areas were fabulous

the kitchen must have had a chef that doubled on the front desk or something

- we rented three rooms, and my elderly aunt had a laundry list of issues with the plumbing (sink, toilet, etc

room was right over a huge laundry vent and couldn't enjoy our outdoor balcony/patio

the pool is deep. very clean. nice fire pit area

nice wooden shutters on door wall and closet grounds were beautiful and well maintained nice pool and a

lots of open spaces for kids to run around and play. friendly staff

very clean and roomy, perfect location to airport, laundry is key for us too

location is good. 24 hour coffee, laundry. heated pool. breakfast

the laundry room might be in close proximity to the kitchen

there is a convenient laundry room at this location ($3 total for washer and dryer)

(pool, laundry room, gym) the complimentary breakfast was really nice only thing to mention is they don

we didn t use the gym or laundry

our pijamas required laundry

over night parking fee ($20/d) very charming room w/ kitchenette, friendly staff, coin operated laundry facility

having access to laundry was a great addition

did not have any laundry detergent.

horrible, no laundry facility, very small breakfast area, tv cable went out numerous times, dead roach in

there is even a small gym too which was a bonus

great breakfast friendly staff

continental breakfast thought there would be hot meal from a stove not warm up like fresh scrambled or boiled

beds were very comfy, was clean and breakfast was a bonus.

location!! breakfast!! staff!! laundry room!! parking!!

everything - spacious rooms, clean. modern decor, laundry, parking etc

nice staff, free breakfast and laundry facility

laundry and fitness facilities on site

if you are going with family there are good laundry facilities on each floor so that is helpful after beach