the staff was great even did my laundry and recommend places to eat late at night

no hot water fist night, wifi not reliable

was a bit off beaten track for walking at night and parking is around the corner

parking is not at the hotel

secured parking a block away

don't like that i was only the two intermittent days to have enjoyed the pool and breakfast, but i do plan on

let me know two women that were not staying at the hotel but take part in water classes from the gym next door

pool deck area at least once a week and would like to see a spa some day :)) also a designated bar too

the poolside snack bar offered a good menu

rooms clean. staff helpful. nice pool. restaurant was very nice, good food too.

clean, friendly, easy to find, nice pool

would have been nice to have fresh orange juice with breakfast as we had been so used to having in mexico

okay breakfast. bigger coffee cups needed. a toaster. bread other than white.

did not tell us until we were leaving that they included a breakfast with your stay

not try the breakfast

hot water,cold showers, no continental breakfast, in fact free breakfast offer given to us, then later taken

wifi is terrible

no pool so no kids

wifi was difficult to impossible to access

no pool so no kids

fast wifi

very good secure parking with supervisor - very friendly as well - convenient

pool area, parking, and restaurant was also great

pool area, parking, and restaurant was also great

no instructions on how to find parking

the pool & gym, everything you need

- the window view from my bedroom was the staff laundry room and washroom

no wifi

when i booked the room i stated that i needed good wifi

room#1 twin beds, ac not working, no sofa, no kitchen stuff (as advertised), ant infestation in bathroom

beds hard, mosquitoes and roach in room. wifi kept dropping, sewer smell outside.

wifi does not work properly

location and the air conditioned rooms, the kids were happy with the pool and the restaurant has lovely staff

children playing in the pool too early @ 7am-making too much noise

liked the parking lot around the corner to the property, without it it would've been very difficult to locate

parking garage was full with grupo carso company service cars

location and parking in hotel. internet strength was very good.

being a bit picky, maybe we could complain about the parking access from the street (but it's really not a big

it was a little difficult getting to the parking lot

we liked the room service which was prompt in bringing our order

pool closed

at the parking lot, the space between each car is not enough

free parking - feel safe at this hotel

you also need to put more focus in pool cleaning

pool was small, not many chairs

the pool area comfortable

it has a nice size pool, patio, terrace, and a commune kitchen

wifi inaccesible

we stayed in the suite which had air con as well as a ceiling fan ( which we like), small kitchen and

pet friendly as well

we also enjoy that this hotel is pet-friendly, though their rules are a bit too strict

spotty wifi in late afternoon but excellent in the evening

beautiful art collection, the spaciousness of the unit, the full kitchen, the location close to the centre of