to move room as was above laundry a bit rumbling when above on floor 2

not saying i brought my weeks laundry to press there but just to freshen up my pants for the night out but that

that there was no free wifi access, they did have a computer for public use in the lobby, which you had to pay

ordered room service and food was excellent, great variety on the menu and was only waiting 15 minutes

i loved the outside seating area as was great to sit out with few cocktails while kids ran around playing

i don t like coz there s no plastic to put ur laundry..ironing..small fridge inside the room

additionally, the room lacked basic amenities such as kleenex, bottled water, laundry bags, an ironing board,

no laundry basket in bathroom for used towels after shower

great big room, clean and tidy. staff friendly , food was great and kids enjoyed the pool

great big room, clean and tidy. staff friendly , food was great and kids enjoyed the pool

no laundry on weekends

the breakfast room service option i thought it was fab the guinness was top tier and the staff were very

nice bar and restaurant plus small gym too

very friendly staff, stable and fast wifi, lounge / bar with good standard food, another

the hotel facilities are excellent spotless , and the parking is free all in all a great hotel to stay in

has all you need: restaurant, bar, laundry service (2 day turn around tho)

no laundry facility

close to m50 affordable clean standing showers. no baths bar staff very obliging

did not seem interested or friendly and as we arrived late and tired would have been nice, no wifi was offered

big modern clean room .beautiful mountains view. comfortable bar and caffe.

only take payment by card, i arrived late in the evening and had only cash on me and two kids with me no banks

location, great bed and room, very friendly staff, good breakfast, restaurant and bar next to the hotel

the hotel itself is quite nice and clean (only complaints would be about the shower head and wifi connection)

always good value. secure parking. nice resteraunt next door.

hotel is great modern breakfast good and and restaurant pub are great hangout.

sure if rooms weren't cleaned and towels replaced due to covid 19, or were we supposed to leave laundry out

was poor around the hotel, lots of dirty laundry and dishes were in the corridors

card amount 20 euros and when i asked about that i received an email stating that this is a laundry service

was clean however corridors had laundry bags, rubbish bags, empty bottles, plates and glasses everywhere

dirty laundry bags, dirty towels thrown on the ground and rubbish everywhere

the rooms are ok- lack simple up to date add ins like laundry bags, working wifi, the shower wasn t working

was noise, i think laundry room which was minimized with earplugs

room service was confusing- seemed like bar/restraint staff were unsure about process

hotel wifi was good

year old that is able to swim wasn't allowed to use the pool unless an adult went into the pool with them

always stay here when going to dublin concerts . free parking and bus into city in 20 mins

food was gorgeous.. reception and bar staff were very friendly.

we ate in the bar restaurant during our stay and again the food and service was excellent

parking was free and at the front of the

wifi, great location, plenty of parking, really friendly staff, food excellent, comfy bed

laundry very convenient and good standard

room service it was cold and terrible

room service was late

our dinner to us we asked him was it okay to walk around the grounds of the hotel and the golf course with our

a 4star hotel they did not have pure orange juice for the vodka at the bar very disappointed

laundry service was ridiculously very expensive.

rooms were very quiet, tv had access to streaming and wifi worked well

staff were lovely especially the bar and waiters/ waitresses

10am on the 20th of december and after a short wait the staff were able to accommodate us an early check in

the reception staff where all great too, early check in was available which was perfect after getting up so

fire alarm went off n woke/scared the kids

was very small for 2a 2 kids with tiny bathroom

great breakfast service - and kids under 12 eat for free which was a nice touch.

facilitated an early check in

parking. wifi.

came to see the room , she was very pleasant but blamed the dispicable condition on an outside laundry and

folders in the room and staff did not seem to understand this when requested also there was no laundry or laundry

good size swimming pool with sauna and steam rooms attached, as well as onsite gym

gym and swimming pool

my car was vandalized in the underground car park possibly by kids but very annoying.

shopping mall was closed by which was convenient for laundry/shopping/food

was also surprised that in a hotel of this size and class there was no way to get a sandwich from room service

wifi sketchy in my room, great in lobby.

any info in the room about facilities in the hotel, even not phone nr, not room service proposal

times great clean friendly hotel close to all what's required only thing i miss was the lovely bar with weekend

why would you put a family with 3 younger kids next door to wedding guests

very friendly staff, big and comfy rooms, lovely bar area

secure parking , food is fantastic

meal service was slow i waited 45min to get food which is long considering i had too young kids

restaurant & room service had ended

travelled as a family of 5(3 adults and 2 kids) to visit family

the air conditioning was a bonus at breakfast - the food was delicious and the choices ample

the parking was a bit confusing.

food at the bar was excellent

the hotel has ample parking and has fast wifi

had a room on the fifth floor not sure if it close to an external fan or the laundry room, the door next to mine

room service menu also full of choice

place, each member of staff apart from the bar was extremely professional and helpful and in the gym/

efficiency of the staff, reception and particularly mihae at breakfast

great location, good facilities and very pet friendly

been vomiting but that i had cleaned it as best i could with a towel and placed the towel in the laundry bag in

breakfast was delicious, there was a great selection of food to choose from

there was a lot of christmas parties the night we stayed & the bar appeared to be under staffed

had room service for dinner

parking was very

staff was so very helpful, even took care of my laundry issue, thanks george!

laundry needs improvement

wish the internet/wifi would have been better, stronger.

didn t use dining facilities but bar was very comfortable

food + room service is exceptional! very helpful and friendly receptionist :)

stop, so just a 12 return price from the airport, and 10 or 15 minute stroll from the temple bar area, with

proximity to temple bar but quieter

good seating in the lounge, full bar and really

allowed us early check in

location, near the bus station to/from the airport, temple bar street is in 7 minutes walk

managed to get an early check in on the day with was great

hotel gym was great, not the most equipment but plenty to work out

i didn t get any info about where to have breakfast and where is the gym

we also found the food options for kids pretty limited we weren t looking for anything special, just

the bar area is stunning with high rise views over the city & the rooms are beautifully kitted out

need more laundry facilities

only things that i can complain about is the fact that the laundry room often has a line waiting because the

laundry facilities

vending machines, laundry facilities, and friendly staff, could buy anything you forgot which is handy as a

laundry facilities, on site pub and cafe and luggage storeage

there is also laundry in the house, which helps a lot travelers

kitchen and laundry facilities available

gym, laundry facilities, table tennis, pool table, location

all infra (laundry, gym, bowling, etc - for

good location in the city, good laundry, very kind staff

fantastic hotel located in central dublin. rooms are very spacious with great gym facilities!

breakfast really good value, hotel manager (jane) rally helpful and made the stay enjoyable

staff were very pleasant and helpful, dinner and breakfast were great and the room was a good size, clean and

v central, lovely & bright, staff v friendly, breakfast fabulous!

gym needs more machines to be added

the prices for laundry services are too high.

gym facilities were adequate and likely more equipped than most hotels in the city

in general this is a stylish, well maintained and very clean hotel with indeed fast wifi connection

breakfast buffet

breakfast was good like the open plan and space

tv reception was poor and had no kids channel

bar seats could have been less stodgy. some bar staff not knowledgeable, but others were

would have liked option of room service for breakfast

exceptional staff allowed early check in and brought extra bedding

great to have bar on ground floor not on second floor

like air freshener bar & restaurant closed for refurbish, so no ice, or anything else bags of laundry piled in

to a church and bells went off all night, laundry bags left in hallway all day and tstill there at 1am could of

to cleaners room/ cupboard which was noisey sounded as if there was someone in room also large laundry bags left

smelled like cat urine in the hallway there were blue large bags of laundry outside of almost every room wasnt

laundry service was also overpriced and would ve cost us over 200 for a medium sized bag of

gym was a little small.

if floor staff are like this what are kitchen and cooking staff like

found the cost of vino quiet expensive in the bar and the fact that we had to leave to come home

room service was fast, food impeccable and tasty, drinks refreshing and tray well presented

dinner and breakfast food excellent

the fact there wasn t any laundry facilities in the hotel.

really fast turnaround on laundry

spa was already open early in the morning

were great, bar staff (particularly marko) were excellent, room service were first class and location is ideal

nothing. we didn t get a chance to use the wellness spa due to time but we would next time.

room was next to an alley with a lamp/sign that was perpetually on which was annoying at night even with the

everything was brilliant, breakfast amazing. and a big thank you to aoife behind the bar .

there was quite a bit of parking but it helped if you finished your sightseeing early.

early check in (not guaranteed) but room ready at 10am after transatlantic flight

wifi good staff nice location

some of the facilities were being renovated downstairs, so the gym wasn t available

toilet (tiles, wc, shower), gym and shared kitchen

only complaint would be the price of the laundry service

clean towels has a strong scent of laundry detergent

paid in advance for late check out, got back from the marathon at 13

used the gym the next 2 mornings which was great and even has free coffee there

only small thing i would change would be the room service options as there wasn t much to choose from but the

nightclubl a better use of space would be keeping the restaurant open for the evening meal and a laundry area

gave us ideas for a rooftop bar and have us the outlet because we forgot they have different plugs

of earplugs on each nightstand, and the usual shampoo/conditioner bottle, shower gel and a small bar of soap

staff, my room was small but comfortable and clean, with a comfortable bed, good wifi, water provided and kettle

sharon and amber-excellent bar staff

kids and i woke up at 11

location was quite nice and the bed confrotable, the staff was helpful and the wifi connection was

wifi in our room

room was clean and room service did a great job

no channels for kids to watch on tv (except for one in irish

elsewhere for laundry service

i also really appreciated their quick laundry service

also, when i had some laundry done, i was told consistently that it was 12 euros, but when i went to pick it

manager added money to the cost of laundry. we agreed to one price and was charged more

room was always clean and tidy when we had room service

breakfast was good.check in and check out fast,had laundry facilities

great deals in the bar for food and drinks.

the room service breakfast was really good and the staff were amazing

not suitable for kids as its way too noisy

room service. meals v cheap

the laundry service was fast and

laundry service quick and reasonable

the washing machine was broken but they offered to do our laundry. so that was nice!

nice and safe facility clean breakfast was good wi-fi worked well staff very nice kitchen and laundry in apartment

would have liked faster laundry options.

great food and quick room service too

very close to my office. the food in the bar was very good and the service matched.

room service was great food was lovely

room service menu in room, when called to get one was advised there were 2 sandwiches on offer

bar downstairs was fantastic

the laundry service was helpful and professional to a pair of backpackers on holiday

was in room #116 and the laundry store was adjacent so i was awakened by crashing and banging at 8:15am and it

a self-service laundry room

we had room service which was very tasty

they even offer amazing room service 24/7

that would save on labor costs and reduce the environmental impact of all the laundry

there was a bag of laundry in our room

late check out

hotel, very accommodating especially luis in reception and the bar staff were also excellent

didnt have much selection of drinks at the bar so wee had to go to a different one to get them but other than

no room service no laundry service in room amenities not

in my mother's room, a bag of dirty laundry was left on her floor

i had room service and food was nice

had a problem with the wifi, signal wasn't so great

liked everything -the ambience, the bar the menu the bed

breakfast in the orangery was like 'afternoon tea' experience and quite special

the cottage was esquisite, the breakfast was delicious and the staff were

we did not get access to anything and couldn t even order room service

in shackleton house - it was beautiful :-) stayed with my 2 sisters & 2 kids, we felt like jane austen at

in both kitchen and bathroom were loose and require fixing

in addition, we used the laundry service which was very worth the price

had some laundry done and the some items not fully dried

rooms need painting, doors etc - very limited night room service menu

the bed is very comfortable. the location is perfect. the breakfast is so good.

breakfast could be a bit more improved

timing of laundry and room cleaning service a little ambiguous

staff were very friendly and were always more than ready to assist with any query, whether it be laundry, food

possibly more to do with kids

it was super clean, very safe feeling and very friendly staff we arrived very early in the morning and they

breakfast and staff were amazing a very warm welcome

wifi reception on third floor was poor

wifi wasn't that good and for me - coming in to work wasn't strong enough so i went out for

library bar is unique

we didn t dine there, but the bar and restaurant looked lovely

i was happy to find the bar open and lively for an evening nightcap

location, with the kitchen and laundry facilities located on level 1

location in temple bar area

the location was great, just a little further up from the temple bar area, so it was still very convenient

location was excellent and the hotel bar was cheap and great atmosphere

great location. lovely bar adjacent. staff were helpful. good wifi.

the bar serves the most amazing meals and the live music was brilliant

wifi is strong and the room was clean

staff were so friendly, receptionists & bar saff were so nice & helpful..

it was central and reasonably priced, staff were pleasant and wifi was good.

staff and rooms and guest laundry.

i liked having a kitchen and laundry in my room. it was more of an apartment.

it was helpful to have full laundry services

although our room did not have laundry facilities it was free to use the ones on the first floor, with included

laundry facilities only in certain rooms, coffee shop was not open the first few days and there was

we used the laundry service and it was prompt

grafton street is just around the corner and only a 10 min walk to temple bar area

the hotel has a gym but no swimming pool

room service evening meals could be improved.

the staff accommodated me with early check in which was very convenient

breakfast was very good and presentation was lovely

breakfast was not included in our reservation, but was excellent

current gym facility isn t very good

through from the main pedestrian street and all the shopping, five minutes by foot to the temple bar area

gym needs updating

was exceptional and customer focused two spainish ladies especially maria serving in the bar were so professional

excellent shower and gym

had a room above the bar on the first floor so my husband was woken up by scraping chairs at about 1 o'clock in

staff were excellent, great location, would recommend for family travelling with kids.

room service was gorgeous

staff super helpful; assisted us in finding a last minute laundry facility and called cabs on request

upon arriving to our room when we got off the elevator there were bags of laundry all down the hall and dirty

no guest laundry. front desk phone was not always answered

hotel refused to provide laundry facilities

family room could accommodate all5 of us , early check in was available and key was luggage drop-off early in

no laundry service as indicated

the laundry service is hired out by the hotel and is apparently terrible

the bar closed very early

beautiful hotel with delicious breakfast. perfect location and very friendly staff.

family room was on the lower ground floor and phone reception was very bad - though the hotel wifi was fine

they let us use the laundry which was pretty nice

washing machines and dryers provided in the downstairs laundry

the apartment was pretty and tidy, and it was nice to have easy access to laundry and a large kitchen

and the host told me it's the fault of laundry company she hired and they did nothing wrong

nice staff who made for a good check in as well as assisted in request for access to laundry facilities

i had to bring laundry down to reception and collect it from there when it was ready

laundry on site was posted as available, however, front desk staff will send your laundry to

staff were friendly, gave us early check in and rooms were exceptionally clean.

room was a little too small for 2 x adults & 2 kids but we managed ok

no room service

the room was terrible, corridors dark and gloomy and staffed with bags of laundry

there was always large trash and laundry bags in the hallways.

in my kids room one of the beds ,the bedsheets were red stained and they noticed it at midnight and

were a family with kids in connected rooms, it would have been better if there were wooden doors for toilets

comfortable bed, loved that you can control your room temp and fan speed, room service was a godsend as i had

the room service was excellent, and the strawberries for our anniversary was a very nice

breakfast was very good. we also ate in the bar area in the evening and also very good.

lemuels bar is of particular note

eleanor (10y) loved the room service (complementary milk and cookies

breakfast excellent

they charged 11 euro for the privilege of using the washing machine- i asked if there was a laundry service

additionally, they're charging 11 pounds to do 1 load of laundry

spacious rooms with luxurious bathroom and laundry facility...

the bar downstairs serves the most amazing cocktails

water pressure in shower & no wifi

the breakfast was great, it had a great selection of everything

wifi hardly worked

my kids had another, on a different floor

central to the night life, breakfast was amazing, wifi was free and very good and all areas required a key card

breakfast should be included in all prices as was with our second night

- close the bus stops - close to coffee shops and restaurants - souvenir shops are right across - laundry shop

the bags of laundry in the hallways were a little off putting, but minor .

free wifi and delicious complimentary breakfast

bar staff really good no matter how busy it was

have stayed numerous times with and without kids and would highly recommend

it could do with a laundry.

no laundry facilities but there's a drop off service nearby. not enough toilet paper

laundry service two blocks from hotel

there's no room service and a very limited menu at the included restaurant that shares just part of the menu

1%. sausages at breakfast. crap, tasted like spicy bread. get the real thing