no room service to freshen beds or replenish toilet tissue

very accommodating for late check out room had a refrigerator and hot tub, free wi-fi and good

the family lives at the hotel and evidently smoke so much it seeps into every room non smoking or not

didn t seem safe, there were people living in their vehicle in the parking lot, someone banged on my hotel

there was trash including used tampons in the parking lot and strange people that hung out in the car all

no truck parking

the parking lot was cramped and the ice machine was on the opposite side of the building

above-ground pool was very good

the kitchenette was cute and convenient since we were traveling with drinks and things we wanted cold

it was a little outdated and breakfast wasn t good.

also, the helpful motels that we paid less for gave us a bit of laundry soap and a load of wash for free,

to find and satisfactory for a short one night stay as motorcyclists needing a shower and some laundry

wifi was free but not secure. continental breakfast was very limited.

breakfast, they were pet friendly but the staff made comments and loudly stated i was the last guests that they

the price with a pet is alot more than booked price would have went elsewhere

there was working coin laundry of one washer, one dryer placed outside under an awning

smell of cleaning supplies and/or laundry detergent was overwhelming

the pool was not open.

check in was very slow. blamed it on the computer. $15 pet fee was added to booking.com rate.

the location was great. the staff are great. wifi was good.

no handicap parking by front door.

was good, right off the interstate, the room was clean, breakfast good compared to other hotels this trip, nearby

clean near downtown able to park lg vehicle in spare parking lot near hwy

the parking filled up quick and we had to walk around the entire building to get in.

pool was a bit cold but it was the wrong time

access to laundry

well lit parking lot for late arrival

mini kitchen with large refrig

the folks on the phone (i had a question concerning pets) were courteous and very friendly

they are pet friendly and clean

paint was peeling, parking lot was rough, older appliances

parking lot was being repaved but

absolutely no wifi

needs a lot of repairs, you get nothing in the room, not even coffee and the wifi was terrible

decent size parking lot

listing said laundry so we packed light

parking lot was close and easy access

all hotels should do away with this fee it s just an added way to make money and is unfair to pet parents

rooms are very big and really nice beds are really comfortable breakfast is a grab and go

that you needed for a good breakfast

were stains on the bed cover, there was feces under the toilet seat, no laundry bag, cigarette ashes in the

nice room...nice staff..but they need a laundry and some breakfast items

the convinency to everything and the fact that they were located next to a laundry facility where you could

was messy lots of construction items laying around and no laundry facility breakfast was

a working laundry for guests is always a plus

it was an easy check in, restful sleep, good breakfast, indoor pool for october weather

the carpet in the room felt a little sticky

back parking area was not lit because the street lamp was not working, the front area was lit

hallways smelled horribly of pets and the room had a bad odor

thanksgiving time. pool was ice cold. maybe 65* tops

the bed was clean and did not smell like laundry cleaner, comfortable and the room was quiet.

asked for room cleaning, only bathroom done. have not found laundry room.

laundry facilities closed

of the pantry market items, breakfast was a let down and not being able to use the laundry facilities or

guest laundry worked, but you had to pay for it with quarters

has a small little laundry room where we was able to wash and dry our clothes

of only cleaning the rooms a few days a week, there is a slight smell of dirty laundry in the hotel rooms

staff was friendly, they had a good pool and hot tub, laundry facility the was convenient and cheap to use

the indoor pool. the laundry room. the breakfast. the excellent staff.

i liked how easy it was to get in and out of the parking lot and how close it was to places

the parking with other hotels

there were suspect characters hanging out all over and in the parking lot of the hotel

bed was very comfortable, had a full kitchen but we didn t need it, nice and clean, staff was friendly, close

the room was awesome! it had a small kitchen in the room and it was clean a comfortable.

comfortable bed, surprised to have a mini kitchen in the room!

a little and when i brought it to him he said oh those are stained and so i had to go to the coin laundry and

the elevators was broken. they didn't have the pool open.

tv stations, location, swimming pool

none of the equipment in the fitness center appeared to be working

old carpet, hard mattress, dirty pool, and came in our room before we checked out

i really liked the gym and pool facility

was a little bit higher than usual, pool and gym were closed due to covid and breakfast was cold

breakfast was good, location was perfect

clean, friendly desk associate, good breakfast. right off the interstate.

the swimming pool, pool table and gym were great additions, breakfast being included was fabulous friendly

parking

the gym the pool and the lobby where all kept up very well

staff extremely friendly, very clean, loved the breakfast.

the gym was on point

property was nice and had a pool

the inconvenience of not being able to get quarters from the front desk to wash/dry laundry.

laundry facilities

wish the pool was able to have sun a little longer

and $75 fee for a pet (there was no sign my dog was even there)

the people in the room above us had little kids running around so much the dishes were rattling in the cabinets

the breakfast area is very clean, enough choices

the only thing i could suggest is changing up the breakfast menu on certain days, just for a little variety

wish we could have stayed longer to use the pool

parking was difficult due to the area but not terrible.

there were good breakfast choices

never gave me the wifi password even after asking

the pool was used as a big ol tub for people who think swimming was a way of taking a bath

by long term guest in parking lot abandoned cars in lot roaches crawling around the whole room yuck couldn t

weed smell through out hall, fighting and door slamming all night, men fighting in parking lot.

stayed flooded there was also several homeless people asleep in the stairwell and gathered in the parking lot

he came about 10 mins later and explained that he was in the laundry room

smell in room like mildew or wet laundry

very comfortable, access to wifi was great too...

pet-friendly

offered a great breakfast, my kids loved the waffle maker!

this property needs major upgrading and staff need to work on customer service and not be folding laundry all

had to go get my own towels from downstairs in laundry room never came in to clean our room

do to renovation you had to get breakfast in the laundry/ice room and take it back to your room

in-edible, and on every floor the staff doors were propped open where you could see piles of laundry garbage

wifi didn't work breakfast was really lacking - meat one day, none the rest; no muffins / danish /

inside was a mess--cleaning carts & dirty laundry sitting out in the 1st floor

them to her she handed him to the other gentleman on shift and she told him to put them in the laundry room

parking, staff not very friendly, hotel was disgusting - garbage and dirty laundry all over the halls, clearly

i had to go to the laundry to get clean sheets

laundry room was small work only one set of appliances

and very very disrespectful and i don't understand why they had children of the workers in the laundry room

american standard ) is just very low quality , and even if it was write on the hotel leaflet , no laundry service

the bad for me was that the laundry exaust is facing the front of the property and the gas smell and partickes

that some of our clothes were stolen while i left it either spinning or on dryer at the hotel's laundry

the kids thoroughly enjoyed the pool

no laundry bags on the room and the coffee maker did not work quite right.

that it did not have a laundry :(

do not clean the room at all and you must ask for clean laundry and for them to get your trash or they

no on site laundry.

pet accommodations. close to 24.

i wish they had a laundry on the property

blankets on our beds cigarette ashes all over room in nonsmoking no laundry very dirty room staff walk by and

wifi was terrible

100$ pet fee which hasn't been refunded

did like the value until they kept my $100 deposit because i was late checking out

housekeeping staff was very noisy in the hallway transporting big bags of what we assumed to be laundry

carpets old and dirty rooms out dated no laundry

need laundry room on-site

as soon as we checked in and walked in our room, we smelled a foul smell like old wet laundry

bed was like a brick the pool was filthy and the laundry facility was by the pool all the lint was everywhere

and the laundry room was good and cheap

i enjoyed having the laundry service

was friendly, putting the washer and dryer in the pool area was a good idea so while doing laundry i could enjoy

laundry facilities and small indoor pool

convenient guest laundry facilities - have a swim whilst you do the laundry

the spa wasn t much of anything ( it was just a normal

breakfast to go was much appreciated and a great start to our day

the bed was comfortable and the breakfast was great (spinach quiche

would have been nice to have a bigger pool and jacuzzi.

when we arrived late in the day we needed a handicap parking space

i asked clerk if she could check the laundry just in case

wifi was perfect

the only thing i didn t like was the proximity of the motel parking lot next door.

room was nice and clean. breakfast was also good with many option. staff was nice too.

pool was nice (maybe a bit too

laundry facilities. good breakfast. friendly and helpful staff

laundry room was right under our hotel room

lower laundry prices.

had the room over the laundry room,the washer and dryer both need some work,when they started laundry sometime

my son loved the pools and water slide

no breakfast and no laundry

i needed to use the guest laundry however this property does not have it

a bit expensive for the quality of the room. no laundry facilities.

room was a mess the furniture though the bathroom was not clean if jess was peta phone that's what i

pool, staff, breakfast,

should add a laundry and a little fitness are be good.

no laundry.

biggest issue was that this non-smoking room smelled very much like old cigarette smoke

front desk staff was rude!! my room was dirty and smelled!! the parking lot was trashy

com it said pets stay free

using the laundry room was a little difficult because one of the dryers was broken and another guest was

laundry was helpful for all our dirty gear from racing ironman

also, there is a laundry, business center and exercise room

the laundry was useful as we stayed 10 days

free laundry machine

the only thing i would recommend is more selection on the room service menu

location was great room was super clean room service was very quick over all stay was

the kids loved having youtube as a channel

staff was helpful at every juncture, and they were accommodating to my late check out request

i m not sure about the best solution but maybe considering guests family with kids and guests without family

the laundry drying machine was out of order

and the worst thing is no laundry machine in the hotel

that the room was smoke free, i hate staying in a smoked filled or pet room

unfortunately the wifi was not the greatest, struggled to stay connected

gym needs a thorough cleaning on regular basis

laundry room needed repaired

laundry facilities was a bonus for use

pet friendly!! our room smelled good. very well lit parking lot area.

i didn't use the pool area however i did see it and the pool and the area around it looked very clean and well

tight parking

nice to see staff whistling while they work (nod to laundry room)

i like the pool and laundry facilities

indoor pool nice and warm, laundry machines are good

i liked that the pool was open later for the kids to swim after visiting ruby falls

breakfast hot and delicious

the room i was put in was clearly below (i think) a housekeeping laundry room

laundry room is a plus, too, if you are going be a few days, or have kids

everything.room is clean, bed is comfortable. there is a coin laundry too

laundry room on premises and exercise facility plus swimming

on, so the younger girls were a little loud and we had some issues with an impatient mom doing laundry

mold in bathroom and in laundry room

they also had washing and drying facilities at the hotel so you could do your own laundry

excellent gym and staff

there was also no grass area for my dog and it was supposed to be pet friendly

the hotel offers breakfast, and there is fresh coffee and tea in the lobby each day

3/ room service we were there for two days and the rooms was checked for refills on before check-in 4:

web site did not mention paid parking; should be included in the hotel cost; website did indicate pet friendly

from the valet, to the front desk, bar and wait staff

we placed an order and waited 30 minutes before calling to check on it only to be told that the kitchen doesn

the pool was heated so that was nice for the babies

laundry room on our floor

staff was very helpful and accommodating. the location is perfect for activities with kids.

a family was in the same time my family was, we expected it to be loud it's a pool full of kids

how the kitchen was closed on sunday

the pool is well heated

room smelled like dirty laundry not fresh at all , water leak under sink and 2 cockroaches in kitchen

we didn t ask but had 2 kids with us so clearly we needed them

an automatic door would be helpful when trying to wrestle a stroller with 2 kids into and out of the place

had to pay extra for pet (which is understandable) but then had to pay an additional $20/night for parking

i love that the rooms look like a studio apartment with a full kitchen

would love it to have usb s in the room for business. no laundry bag.

we chose this hotel based solely on it having a pool for the kids

we didn t use the pool or gym so can t comment on that

spa covered up with deck boards, indoor pool was cold, wrong room initially, next room was dirty

hot tub/spa only ran for 15 min at a time and was not that

the suite sleeps up to 6 and we had our kids that kept wanting to play with the door or open with someone in

pool too much of chlorine. everything else was great!

clean and had an indoor pool that kids loved

breakfast was delicious and a wide

breakfast, comfy bed, good shower water pressure, lovely room and the balcony had a great view

great that it was on the roof, but only kids were in it and an adult would have to stand in about thigh deep

i wish the pool was a little larger.

the resort's kids club, playground, football field, mini golf course, swimming pools, etc will have your kids

no room service

coffee bar was well stocked

microwave didn t work and the key to the laundry room door did not work

arguing and wondering around the parking lot all hours of the night

parking, no smoking rooms

they're very clean apartment they have a full kitchen two stove tops eyes for cooking and a full size fridge

the location and the fact that u had to use the room key to get in the pool area

the kids loved the pool

nice modern rooms, heated pool, good breakfast, clean facilities inside and out

just hard with kids

the bed was comfortable, the breakfast had a lot of choices, great free parking area, good location to i-75

loved the firepit, the laundry facilities, and the workout room

wifi ,nice furniture,ice maker ,gym, laundry room and a good spot to sit on in and outside with a pool to cool

free breakfast and was told the breakfast you can purchase is not good; out of laundry supplies; entry card

laundry facilities available with supplies provided by the front desk

my room was directly across the hall from the laundry room

the cleanliness, location, and heated pool were the best of the hotel.

fluffy with spinach and cheese as i like, staff courteous, kids eat free was a great deal

kids liked the indoor pool.

a bridge/crosswalk over rocks from the lower parking lot is needed.

nice bar , friendly atmosphere

being across from the laundry room & an exterior door. was busy & loud.

laundry is cheap

i had asked for a room near the laundry, which i did get

the second room was even worse with the smell of marijuana - to the point it was choking up the kids and i

the kitchen could have used a few more items

no laundry bag in the closet

suite with a king size bed was excellent- roomy, nicely equipped kitchen, spacious bathroom

found the front desk staff to be extremely helpful and welcoming of my pet even though he is a very large great

it was really a suite! great kitchen etc. great staff.

needs a bigger pet walking area. if possible.

she was unable to access the laundry storage and so she called the housekeeping manager at home to get the code

place was not very clean old laundry was left in the hallway all day and night , the soap dispensers were empty

i was informed staff was short so cleanliness was not up to standards and laundry was behind

towels and disinfectant spray in gym guests where using equipment and not wiping it down

was very nice, the parking lot was easy to get into and navigate

not good sheets on bed not clean towels not clean no smoking room , smells marihuana inside the room need to

the breakfast a variety they even had a fountain drink dispensers and laundry facilities

loved how it had free laundry and the location was great

breakfast, happy hour, parking and laundry facilities

i also appreciated the free laundry

friend who wasn t a guest had entry all night which was weird and i only knew bc i was doing laundry at the

unhelpful rude receptionist. room was clean, but it smelled like stale wet laundry.

staff was very nice and helpful whenever i needed something extra (extra toilet paper, extra laundry bag,

liked that it had a laundry room on my floor, dryer on high heat did not dry my small load on first try

the laundry for the hotel was below us, and the guest laundry was next to us as well as the elevator

that the bottom of my white socks were dark brown every night - the room was so humid that my laundry was damp

plus they offer free laundry

pool, laundry, nice and modern

the hotel was clean with laundry, gym, and swimming pool options

the in room kitchen and outdoor pool.

we booked because it was pet friendly and we were not disappointed

the reason i picked this hotel was for breakfast and laundry and neither of those things were available

advertised breakfast, laundry, excercise room, ice , but was being remolded and did not have any of the mentioned

comfortable bed, clean bathroom, updated shower with nice shower head, and nice laundry facility

the pool is relaxing and never

pool could use a little more cleaning but still was nice.

free laundry was an unexpected surprise

had to keep going to the front desk for the following : no laundry bag in room no, do not disturb sign in room

of the room was acceptable but common spaces (hallways, hotel grounds, laundry room) lacked in cleanliness and

the staff is beyond accommodating, the room was immaculate. free laundry, a great gym.

access to laundry services was very helpful

laundry facility on site

ev charger on-site

the kids enjoyed the games in the lobby and the complimentary hot chocolate

parking was tight, but it looks like they are in the process of repaving the parking lot

the kids enjoyed the games in the lobby and the complimentary hot chocolate

i m hoping it just got caught up in the laundry and stuck to the sheet

were several pets at the hotel

this property was very clean and the staff was amazing. my favorite was the breakfast.

$75 pet fee was a disappointing surprise

beds, kitchen. overall cleanliness of the entire facility.

wifi is free but seems to be unsafe,,,

need more parking

bar and restaurant was clean

the gym and pool are great

motorcycle parking under overhang was not allowed.

were no bags in the rooms for dirty laundry or extra trash bags even to put wet swim suits

super clean, spacious rooms. laundry facility!

one of the dryers in the guest laundry didn t work and there was no sign saying it didn t work which lead

the parking. we had to park in the adjacent lot and walk to the hotel.

wifi

on site laundry was helpful

indoor pool

helped with the kids and treated them like their own

only think i was disappointed with was your morning breakfast

enjoyed that it was clean and pet friendly ud83dudc36ud83dudc95 breakfast was decent