pool water was not super warm

the spa ,both steam and sauna were not working

nice staff nice spacious rooms breakfast

breakfast was very good ! the rooms were very nice.

the spa was a bit too small but during the later hour, we still had some privacy

that the location was good because it was near the town centre, but when you were staying by the pool, you could

small yet intimate breakfast room with a cosy breakfast selection

we wanted to relax, so this was a great place for a quick getaway, enjoying the sun and the pool

breakfast wasn't great (preatty normal)

the big garden is beautiful, with a nice pool

the pool and tennis court

great swimming pool and tennis court

swimming pool, tennis court, garden

the breakfast was very good and so was the swimming pool

beautiful traditional property with lovely view, garden and outdoor space including pool

the views the pool the stone property

accomodation in quiet village, we apreciated swimming pool and possibility doing short hikes arround

just small detail - there was missing sharp knife in the kitchen.

kitchen, so you can cook

mentioned a private stay, but we found it was shared with another family, including the swimming pool and washing

nice jacuzzi in the suit. nice pool. nice view

of the pandemic the breakfast is served in the villa, which is great, because the villa has all the amenities

we have received 3 bottles of wine as a gift and we got a very rich breakfast to our room

breakfast was great, including scrambled eggs, and all included in the modest price

breakfast was good, location suited our needs as we were attending a wedding nearby

breakfast,

is a beautiful restored house situated in a beatiful garden with a big pool

for a perfect holiday: the beautiful house, the wonderful surroundings, the garden, the pool, the delicious

i guess breakfast in this hotel was one of the best i've ever had

environment to take a rest in silence, enjoy a walk in the nature and cool down in the swimming pool

let's remember the moldy shower, which gave me allergies, ah & no ac in the poorly equipped gym

amazing breakfast, dinner, wine and great service

worth mentioning, except for the opening hours of the gym and spa: it opens at 10:00, i would have liked to go

we were driven by golf cart to our room

playground also available for families with small kids

the staff was very friendly and the breakfast had a lot of variety and was delicious

great breakfast

breakfast was great and complete

excellent choice for breakfast

breakfast good

good breakfast confortable bedroom and facilities

breakfast was also very good

the whole hotel and especially bar has nice design

interior design and pool plus beautiful views of the hills and countryside

no bar service at 10pm and no mirror in bedroom

the kitchen

there was a kitchen, and the bathroom was very nicely equipped with a walk-in shower

kitchen spotless

no ironing facilities however laundry offered but this is no good if you are ironing clothing 10 mins before

easy parking

they provided a continental breakfast that surpassed our expectations and was fulfilling

the prices for a beer and other drinks at the bar were horrendous, bar service shocking

lighting in the room was poor , hair dryer not working, room service menu limit

there is nice back garden with a pool and sun chairs, unfortunately did not bring our swimsuits

no bar , no restaurant, breakfast poor

our room was fantastic - contemporary, with huge windows leading to a balcony adjacent the pool and gardens

breakfast is really nice and they have a great selection of teas

is no parking for the car, which is indeed explained on the description so it was my fault to assume it,

the location was perfect for me. two minutes from the bus station. breakfast was basic but good.

my tv wasn t working but got changed the day and breakfast was late on the room service

friendly, helpful staff and great breakfast

no wifi at all

breakfast excellent as always

moreover, there are three fully-equipped kitchens on the premises

home needs to have : spacious and very clean bedrooms and bathrooms, a garden with swimming pool, covered terrace

made this place with a family in mind to stay here, there's lots of activities to entertain the kids, which is

a beautiful garden with large swimming pool

made this place with a family in mind to stay here, there's lots of activities to entertain the kids, which is

wifi was not useable in some rooms

the only thing to improve is concerning the coffee of breakfast.

clean water always available, great breakfast, amazing executive lunch, great indoor pool, quiet place 10

the ones facing the parking lot

the breakfast had little choices

a relaxing place to stay, very clean, comfortable and spacious rooms

unfortunately spa was closed due to covid restrictions so had no chance to experience it

inside and outside pool are great, the gym is good as well

so much quality, it is unfortunate that they don't bet on the quality of the food from the snack bar (supermarket

super comfortable room, quiet hotel overall and great breakfast

location, physical space, pool, gardens, parking

restored to accommodate guests in comfortable rooms, with a bar, an excellent restaurant and a breakfast room

the pool area was great with a bar and large pool

the swimming pool is beautiful and still open when we stayed in late september, but unheated

the breakfast was delicious and the rooms were comfortable

friendly and attentive staff, swimming pool and breakfast

breakfast, the room was big and impeccable

beautiful restful place to be surrounded by old trees in a well cared park with a lovely breakfast

more food options at breakfast.

we loved the pool and the overall relaxing atmosphere

room service is available

and stable wifi; buffet quality/extended service hours (6h30-12h

only downside to the hotel was the wifi which had a fairly weak signal

there is a bar down and restaurant

they seem quite under staffed as the bar was very slow.

maybe a brochure in the room to indicate where laundry, shops, chairlift and attractions are

very helpful, especially maria, who went out of her way to assist with helping me to get some laundry done

in the center of the city with parking place close to the hotel.

location, breakfast, comfortable room

fancy, expensive and portions are small, which is hard to recommend considering good portogeese kitchen all

right next to the train station, with a few stores, restaurants, and even a self-service laundry facility very

wifi with intermitence

building is a bit old, especially the elevator. wifi was weak

room was on the top floor and wifi was a bit flaky, especially when you moved away from the door

tv and wifi working properly

more choice for breakfast, lack of ironing facilities (limited to laundry and not on weekends)

put gym kit laundry in and it came back smelling unwashed

your only option is laundry service if you want to iron something

the view from the bar on the 11 th floor

super spacious, air conditioning was excellent, breakfast was great, staff were very friendly

the friendly staff, the location and the breakfast

in centre of guimaraes, good security, good room with space to move around, breakfast included was continental

breakfast was quality and gave a good start to each day

prime location, right in the city center. friendly and helpful staff. good wifi all around.

the breakfast was delicious, but considering the overall excellence of the hotel amenities, design, and

of laundry service,very noisy room near to lifts and also very poor internet could not even connect to

perfect location in the old town, everything walkable, plenty of bars, restaurants and historic locations

in the breakfast the food is limited.

the wifi was good

fantastic breakfast and service

didn t use the pool because wasn t paying 10e for a cap

gym and swimming pool facilities are very good

the breakfast was good and the concierge was very helpful. friendly staff too

there was everything we needed plus the room service was great and the very good restaurant food surprisingly

wonderful hotel with lovely staff and a really great breakfast. great gym and swimming pool

the swimming pool should be smoke free and with no music

the staff were very helpful, the spa facilities were excellent, and the location was perfect.

we were lucky to experience the spa on our own

the pool outside was perfect

the bar was beautiful and so well stocked

mobility lift access hampered by its use as laundry storage and movement

service elevator to first floor for disabled guests but you have to ask as it is usually full of laundry baskets

only thing would be speed of free wifi....but then it is free!

nice little bar on the property

the beds for the kids were folded beds resulting in a low quality

were the best we had in portugal, breakfast was excellent

staff was very helpful and nice. and it was a pet friendly hotel.

wifi sometimes weak, lack of parking

good bar facilities to use any time of the day or

expensive breakfast.

very good location, free parking. restaurant , thermal bath and park in walking distance

location, breakfast and the pool

location and the spa pool

the rooms were excellent as was the bathroom and the bar and dining area was a pleasure

could have more parking spaces at the hotel, but it is in the center of the city, so it's understandable

clean and spacious rooms, good selection at breakfast

fantastic pool and gardens

on top of this, really nice breakfast and great and super available staff

the room was lovely, well appointed, great bathroom, nice little terrace and great pool

the pool was absolutely delightful, temperature was just right

was no wifi in room as advertised, and there seemed to be some resistance to acknowledging fact

great view large room confortable bed pressure shower good breakfast

pool was not heated

beautiful houses inside the nature very good traditional breakfast

good swimming pool, excellent gym, could walk around the grounds very easily

wifi was a little slow

it was elegant. the grounds were gorgeous. the pool area was perfect.

bed, excellent food, wonderful breakfast on the terrace, excellent pool and very friendly

setting of the winery property, the nice and generous breakfast on the terrace, the swimming pool

lovely fresh croissants and rolls for breakfast with fresh fruit, yogurt, eggs & bacon, fresh orange juice

plenty of parking.

swimming pool, football pitch and the trampoline in the backyard, the beds were comftorable and the bathroom

breakfast was ok and the price was more than great

mini bar in the room and shelves or hangers for towels, cosmetics etc

nice service a super place to relax swimming pool free wifi

great breakfast, nice staff.

site parking was a bit tricky, but plenty of on street parking

good breakfast

breakfast was very basic but fine

the beds very comfortable ,towels always clean breakfast was delicious i had great time ,guimaraes is wonderful

comfortable nice touch by leaving the city map in the room for the guests amazing croissants at breakfast

i was expeting the amenities in the wc,the pool a little bit more with desinfectant and the hairdryer

pool was small but sufficient. facilities were very clean and staff were nice and helpful.

bed was comfortable and the breakfast was good, and it's a very calm place

large comfortable room with balcony over the pool

nice breakfast in a nice place

excellent facilities, friendly staff. bonus of a swimming pool

pool was lovely and the bar outside provided all you could want at a reasonable price

bar was closed most of the time

they have secure parking which was important for us

but they have a laundry service which wasn't any good for me as i arrived in the evening and had a meeting

wifi didn't work at all in my room. that was terrible.

good gym

the hotel has 2 indoor pools the larger being 16 metres long, a very well equipped modern gym and outdoor sun

the wifi didn't work and the breakfast was ok, but nothing special.

the pool was clean and the dogs were a big plus

we could have breakfast outside, room is very spacious, pool is great

ines was very flexible to accommodate our requests and even extended the normal pool hours for the kids to

the breakfast was excellent and we would thoroughly recommend this property to friends/relatives

secure parking for motorcycles behind a steel gate was a bonus

and we found that the breakfast was missing some local food, was too basic

breakfast

coordination for breakfast and lack of little fridge in the room.

didn t have eggs in the breakfast

points : bar is only open if you go to reception and ask, i m not a drinker so not really a problem for me

spent evenings playing cards overlooking pool and countryside views, kids loved the cats and dogs too

the breakfast is just great

we enjoyed spending time by the pool, wandering the huge property and meeting the animals, and the breakfast

ok if you are planning to spend a couple of days reading in the swimming pool, but it is not worth it if you

breakfast wasn't satisfying, unfortunately

where, no information about when and were the the breakfast was in the morning and about the wifi

kids pool was full of leaves and the bottom was green

restaurant is excellent. staff very friendly and helpful. nice big pool.

snack bar at the pool left a bit to be desired

snack bar at pool was closed

parking was easy and free and the location was good

good free parking

breakfast was generous in variety

there was a good selection of foods at breakfast

parking was good and room was air conditioned

the hotel has good restaurant and breakfast

gym - really needs some attention for a 5 star resort

very complete breakfast, comfortable beds and amazing spa & pools

location is perfect to explore the valley during the day, and be back still in time to enjoy the pool in the

the staff in the restaurant and bar were extremely knowable in what they were doing, the service was amazing

they offer a beautiful breakfast (what a nice touch) and the coffee is excellent

the site is perfect, the infinity pool is splendid with a spectacular view over the douro valley

the beautiful view on the douro valley, the infinity pool, the exceptional kindness of the hosts

breakfast for very extensive for a b&b with just 4 rooms

the pool is perfect and the hot tub was perfect for when it became a little crisp at night

i was on a work trip, i will appreciate having an iron, but it was denied, and i had to use the laundry service

the hotel itself is a bit expensive - we paid over 50 euros for laundry - could not believe how expensive the

love the fact that has a sauna and kids area

wifi is weak and unreliable and you must reconnect every time you need internet

the outside pool has no handrail to help you get in - its one step down really but quite a big one and as a

wifi didn't work properly, i

enjoyed the location and the easy access (wide gate, wide roads, ample parking space, close to city center)

current pool is super nice but cold

is our 2nd visit, it is really pet friendly they make the dogs as welcome as ourselves and for the managers and

beautiful environment, very nice employees, wonderful pool

- very comfortable double beds (sofa bed really not suitable for elder child) - very good wifi in the property