the decor , wifi and facilities

staff mairead at reception a beautiful person also gaberiel in the bar wonderful all the staff so friendly and

location, free parking, staff were very friendly

friendly staff, spotlessly clean, great location, parking, spacious comfortable room, nice breakfast

uk then down from belfast and was greeted with a great welcome, excellent warm room, and a great breakfast

restaurant and lobby quiet smokey from open kitchen

late check out

staff in the bar and restaurant were very also cheerful, friendly,and very helpful

couldn't get through to anyone either on reception or room service using the phone when i was looking for a hair

excellent location. very friendly staff. nice bar and breakfast.

thanks to una the manger ground are beautiful for walking, the leisure centre is great for the kids and out food

bar, bedroom, spa and pool and total chill out

good parking

excellent hotel for kids & relaxing mammies

the kids tour of the grounds was an added bonus and really added to the experience

she directed us to matt malloy s and a wonderful place to have our laundry

they had a laundry service, but they use an outside laundry service and you aren't able to use it after 6

fabulous huge shower - the kids loved it

football golf. the boys and my husband had fun playing this.

kids were welcome, really enjoyed our stay

hotel, rooms are delightful and spacious, staff are lovely, bar staff couldn t be better, such lovely

breakfast was excellent great choice

pool could have been a bit warmer and there were a few broken things in that area (one steam room,

we enjoyed the bar in the evening

crazy about pool in castlecourt for children

location, very clean, staff were amazing, great laundry service, complimentary breakfast was

room felt a little tight on width and it seemed to be located near the laundry

wifi signal in our room wasn t great

spa was fantastic & i was delighted that after booking a massage we got additional access to the

breakfast was really good (loved the sausages)

is in a fantastic spot in westport, with so many great shops, pubs, restaurants, and even a laundry service (if

they were very accommodating with an early check in and we got such a lovely welcome

a roof and metal we were on first floor where they emptied the bottles there was screaming kids in the

fantastic breakfast.

large comfortable bed wifi tea/coffee facilities

we had a tiny double room only room for 1 locker and our view was the hotels laundry room

the laundry trolly & dishes or bottles cleared from rooms on (these were there for a number of hours)

the room opposite our housed laundry and staff were accessing it from 6

parking was close and inexpensive, the bed was firm, the bathroom clean, the wifi strong, and the breakfast

would be better with free wifi availability throughout the hotel

good laundry

breakfast was precooked and heated up for serving therefore a bit overcooked also used the laundry service

says there is a pool, but it s in another facility. ; long way from elevator to the room

very convenient location, free parking

good food music in bar and got seats in bar both nights which isn't always possible in the pubs in

and also a few elderly couples and the staff had little conversations with them all while serving breakfast or

room service was poor, ordered a special bottle for our arrival and not in room when we checked in

good facilities such as pool and gym

wonderful gym and nice rooms. staff very helpful and great breakfast. room very large

did not use spa/pool ect, excellent walking opportunity.

experience with staff, some of them very helpful and friendly; very cheap and good laundry service, they have

is old , i think need some restructuring, the spa was close when i was the gym is very

ordered room service from the bar but the food wasn't very good & the order sent to us was missing two

is old , i think need some restructuring, the spa was close when i was the gym is very

no room service options

the laundry service was absolute value

they tried to charge us twice for using the laundry service

the coast bar was lovely, a great nights sleep in a comfortable bed, an amazing breakfast and a spa experience

wifi was good, but phone signal was quite bad

beautifully decorated and gorgeous rooms with the added bonus of use of the swimming pool and spa facilities

nice doggie friendly hotel, great location, nice room, good breakfast, will be back

the is a lovely loop walk on the grounds which the kids loved

the restaurant was very very good and my children both had a three course meal from the kids menu which was

there was no room service provided during our stay, which was quite unexpected and inconvenient

my mum and two kids stayed overnight, the staff were really nice, loved breakfast served to the table, loads

impressed by the staff and rooms and how the hotel is very clean and a new service is started of laundry to the

well used laundry bag in drawer

could not find any fault in any area from breakfast staff, leisure centre staff, waiting staff, bar staff

gym and swimming pool, food was excellent

free parking, ideal location

a spa and another bar be lovely

the fairy garden is great for kids

the perfect pour at the bar as well

was so peaceful beautiful well kept gardend and golf course and beautiful views of lough sheelin just

it's a pity the bar at entrance wasn't open.