hotel employee at the front desk was very friendly and went out of his way to help us with laundry

i had to call and ask for wifi password breakfast hours things that are normally told when you check in

breakfast was stale

the beds were comfortable, and i liked the breakfast.

clean great size rooms and i got up n and ate the breakfast every mornin

there's no vending machines or laundry for guests

it wasn't mentioned when booking online that there was no cable or wifi

no breakfast and can't have therapy animal at the pool with me.

the kitchen had been pulled out

house cleaning staff walked in the room when i had scheduled late check out

the pool was being cleaned during pool open hours

the breaker in the kitchen area popped every time you plugged more than one appliance into it

stating we would pay a 200 fee nor were we made aware of such a fee even though we paid a pet fee when we checked

it was a great alternative from staying in the overly expensive casino hotels nearby

included with full kitchen and dishwasher

the inside pool and the breakfast was great :)

breakfast was great but i wished there were more fruit options

not as quiet as we would have liked. many kids during our stay

the hot breakfast that were provided with excellent

the pool, the night desk lady ms.arroyo, she made our visit so pleasant.

visited when it was cool out and the pool was very cold.

staff was friendly, the breakfast buffet was good, the rooms were clean, and the pool was nice

between the safety bar on the wall and the glass doors, couldn t have been more than 18-20

they don t offer a free continental breakfast but kids do eat free and menu prices are beyond reasonable

one night stay on way to no from austin. excellent facilities. good restaurant and bar on site.

a large kitchen garbage bag full of garbage was left in the room twice

the free breakfast is a good value, and i love not having to pay a surcharge for wifi

parking

visiting during the covid outbreak there was a sack breakfast instead of hot breakfast.

room was clean. bed comfy. breakfast was hot and tasty

friendly, helpful staff. clean place. laundry was great!

delicious breakfast!

no grits on breakfast menu.

only thing i didn t like was that grits weren t offered for breakfast

also, breakfast was really good

carpet in the room has a distinct smell, and needs to be replaced. also, there are no breakfast.

purchased a late check out, but because i wasn't not out of the room by normal checkout, 11:00am, she went and

breakfast is really almost nonexistent

not impressed with the breakfast

did not eat breakfast. location convenient to food, stores, and interstate.

under construction nails in the parking lot , one of the chicks at the front desk was hott

bed was comfortable. staff was very friendly. great breakfast

parking area was sketchy

stupid covid has free breakfast closed.

not enough parking

the laundry facilities were out of order

laundry units out of order room too dark in evening (not enough lamps) yet too much window light

a cat and a family of raccoons came to look at guests through the glass door during breakfast

upset how dirty the pool was and that was the main reason we stayed because it had an outdoor pool

is pet friendly and breakfast is so good.

had a musky smell, guest laundry full of dust with only one washer/dryer

sufficient breakfast, nice indior pool, jacuzzi, & guest laundry.

the lady running breakfast is a gem

parking was good, check in was quick

it was very clean, had games to play outside, and the breakfast was great!

location/free laundry/front lobby clean

room is 1st floor, close to entrance & ice, breakfast & laundry which means i don t have to leave my disabled

love the guest laundry & breakfasts, new coffee station

i enjoyed the breakfast and the free guest laundry was very helpful

the location is great right off interstate big parking lot

breakfast is continental but gets the job done, overall it was worth

decor of room very clean property did not offer breakfast

more breakfast items would have been nice

know that this was a smoking room but they could have tried better to get the smell out of it

breakfast was fresh and plentiful

the garbage can in the laundry/snacks room was overflowing

not only that but the comforter had cigarette burns on it when it was supposely was a non-smoking room

charged me a $150 deposit for my service dog and they only allow you to stay in smoking only rooms

plus, it's open to having pets stay although there's a $150 deposit and $15 per night fee

bed and kitchenet was great.

left snacks in room each day except weekends. free wifi. onsite laundry room you can pay to use

friday july9th we left saturday the 10th this was a trip for our wedding anniversary how sad the laundry at this

toilet paper and towels were easily accessible when stocked in laundry room

i pulled up in the parking lot and never got out of my vehicle

was in the office the whole time i was there, the wifi sucked, showers are too little, room was way to small

room did not seem to have a bag for laundry or dry cleaning, after being in the pool you do not really want to

laundry's restaurant, starbucks

at the golden nugget over the weekend and it was truly worth the money i mean casino,pool, and restaurants what

very nice..clean..nice casino.lots of restaurants

is really a las vegas strip-level casino property

needed plastic laundry bag for swim suit

cleaniness of the room needs improvement (no trash bags, no laundry bag)

hotel has no laundry room

most hotels i have stayed in have provided a laundry bag for dirty clothes

internet and wifi connections... couldn't get access

parking; large comfortable room; hot shower; guest laundry on site (pay) and a good breakfast selection

big rooms, separate badroom, living room with small kitchen, bedroom

i can't remember why but wifi didn't work for us. had to use phone data.

olive garden in same parking lot

pool was a nice time and breakfast was ok

location, staff, shuttle service.

the time they serve breakfast was rather limited!

parking was scarce.

breakfast was good room got king size bed plus sofa/bed that's very helpful highly recommended

off to the crew that made breakfast

laundry bag

it made it hard bc we had to leave and go wash clothes at laundry world

kids running up and down hallway

it was awesome to have access to the outdoor pool shared by the neighboring

we arrived to lake charles sooner than expected and we attempted to try early check in and she informed us she

road is under construction and the parking lot has been redesigned making it awkward and very rough entering

myself and my kids loved the indoor pool

very clean hotel. staff was professional and friendly. breakfast was very good.

great location, kind staff, and good breakfast.

i enjoyed the swimming pool, it allowed me to work out a lot of stressful points

i had to unplug the hdmi for the cable and plug in my son xbox and connect it to wifi for us to watch the apps

the property also was supposed to be a pet friendly hotel and asks guests who bring pets to crate them when

wish they had a shuttle to the casinos

accessibility, spacious and clean rooms, free parking.

1st floor rooms for someone who extremely dislike elevators and the convenience of being close to casino without

the location to the casinos

parking

well lighted parking lot. was able to find parking even at 2 in the morning.

i did not like the parking and the barking dog across the hall.

the kitchen was great, very comfortable bed!

free laundry

was a little to hard for me and not enough shade around pool

clean rooms, wonderful breakfast friendly and helpful staff

breakfast was closed due to covid, but they provided breakfast bags.

pool towels way too small & gym needs better equipment.

restaurant and bar are closed on the weekends

close to casinos

they were doing renovations on the hotel so the parking was limited and it was on a bad side of

says there was a restaurant and bar but neither were open

the parking lot was spacious, the grounds were well maintained.

the breakfast was not good we could use some waffles eggs ect

no breakfast included with stay

poor wifi and because of this no tv at all

towels and linen was clean but stained pretty bad and parking area was cramped.

fixed, dry blood and other stuff on walls, chair was covered in stains and drug exchanges in the parking

very clean, modern, excellent location, great facilities including a laundry room and a well kept pool

the fact that it was by thr laundry room. it was noisy.

of the guests leaving their dirty laundry and garbage piled in the halls outside their doors

the gym was a nice clean surprise, breakfast was average for this type of hotel

pool needed maintenance but our whole state has been trying to recover from weather watcher storm

laundry, pool and gym on site

didn t work in the gym, pool was closed, laundry was out of order, floors were weirdly wet/sticky, smelt like

breakfast every morning , fresh coffee 24 /7 staff friendly ud83dude0b free laundry room for guest

pool and laundry down not good

the guest laundry was only 1 washer and 1 dryer, so there was sometimes a wait to wash laundry

they had an inside pool, laundry room on our floor (only 1 washer and 1 dryer but thankfully no one else was

in any way because it is up to management to keep it stopped they had no trash bags they had no laundry bags a

room service was not great, some times they didn't replace towels

are no securities,no gates their were people walking around in the parking lot at 3- 4 am i didn't see much

it was a nice room and close to casino

door of the room failed to open when i arrived, the lock of the door was broken, the wifi was sometimes not

great breakfast

breakfast was okay. wifi was surprisingly fast.

breakfast poor

no hot breakfast

pool was dark,

maybe it was the bike lock on the pool gate to keep

the pictures were misleading. no hot tub and overcrowded swimming pool.

free parking outside the room was available, though it was also only a short walk to the bars and

a non-smoking room with a king bed

guest laundry

the washer and dryers do not work, my laundry was soaking in water in which i had to wring out with my bare

pet friendly

it has a kitchen in the room which we loved!! everything was very clean and felt safe.

loved having a kitchenette and a large refrigerator

got them myself because the laundry room door stayed open our entire stay

this little place had everything, breakfast, little bar and casino, kitchen to order food

clean, friendly staff and breakfast

but we came in later that night and the parking lot was empty

breakfast was lacking but still a very good deal for the price.

in the room filthy the bed was just ok there was no laundry bag no soap in room not 1 towel the remote for tv

smell of marijuana was so strong coming from the employee desk and laundry area

tight parking

the small kitchen was filled with building supplies from the flood the previous year in august 2020

lobby/hallways/elevator/parking lot and grounds were well maintained

everything except the laundry

the dryers in the laundry room.

rooms was clean the beds could be a little better the hallways are dirty but the laundry is a decent

there was water on the floor halls coming from the laundry room

laundry towels was stained, and they didn't give discount to people who stayed with them at another

chose this for the guest laundry service

the on site washing machine tub was covered in mold it was so bad i went to the local laundry mat

when we would ask for towels they would say they were waiting for them to come from laundry

couldn't access the wifi

could use more parking may need to designate a time for kids in the pool and a time for adults

not to mention the road front desk ladies son flying around the parking lot in the go-kart she tried to resell

place was horrible the parking lot was trash the hotel clerk was really rude and

no check out clerk or breakfast available at sunday check-out

there were no eggs for breakfast.

i thought the breakfast was going to be a hot breakfast but overall i was satisfied.

parking lot with big hole

neighborhood. don't feel safe outside the property. breakfast leaves a lot to be desired.

free parking, free breakfast, and the best price in lake charles, la.

the floor being dirty and the spotty wifi.

location, seemed pretty safe, quiet, ac worked well, well lit parking lot

problems with door opening and closing securely no guest laundry

i inquired about the wifi password and rep said you have to bring your device to me and i'll type in the password

parking area very trashy

there was people hanging out in the parking lot drinking

parking limited due to construction on roof

wifi was the strongest i have ever had in a hotel

the pool was extremely small. the elevator moved really slow.

it was also located away from the hotel in the corner of the parking lot

great room fast wifi good breakfast

no wifi available

dingy towels, laundry didn t work, bathrooms were unkempt and need updating.

the included breakfast was good and had many options: eggs, sausage, pastries, cereal, oatmeal, yogurt, coffee

breakfast consist of eggs,sausage bagel, toast, make your own waffles with syrup

pool needs more cleaning

great rppms, great breakfast, great price

the parking lot full of potholes

there were cars that was in the parking lot that looked like should been at the scrap yard where people left

just a quick stop so didnt use many of the facilities but has a laundry which was great,

my room smelled really musty laundry facilities were run down

loved the free breakfast and the pool

staff was were kind and parking was convenient .

couldn't get the wifi to work on my phone in my room. other than that, things were great.

awesome facility! the staff is great! breakfast is great!

we didn't bring our dog this time but i like the fact that the hotel is pet friendly

for our safety given the surroundings, and indeed, were followed from a nearby truck stop and casino plaza to

parking lot is pretty small and if you arrive late it is not good.

super clean, quiet, super comfortable bed, nice breakfast, right off the highway, nice gym