hotel posts green signs with regards to laundry, etc, and yet uses a style of room coffee maker that generates

expensive for a 3-star hotel, no laundry facilities on-site, self- parking was not complimentary

in a dream world laundry facilities in site would be great

15am arrival of the laundry collection van that had its engine running until just after 5am, this woke me up

dirty laundry stored in the hall that we had to walk to and from the room was gross

washing machine and dryer allowed us to catch up on our laundry, and we ate in a few times in

kitchen and in suite laundry were useful. virtual check in was easy and fast.

having in room laundry is great, especially any with kids

great location, excellent kitchen and laundry facilities.

it had everything i was looking for. fantastic to have a full kitchen and laundry in my unit.

lack of laundry facility

it's also a shame there are no laundry facilities

lodge is brand new & has great location. rooms are clean, staff is courteous. wifi is fine.

beds, clean rooms with lots of locker space, clothes hangers, huge clean kitchen, great lounge on upper level

parking tiny place

laundry ensuite and full kitchen were great for us, traveling with a baby

no guest laundry

everything was provided from laundry soap to cooking utensils

issues with the laundry machine

big bins of laundry made it a bit cramped to get into the elevator

elevator to our floor (room) we were met with bags of rubbish, empty dishes & large bins of dirty laundry along

rear parking and door access was untidy laundry etc in the reception area tired frontage , no air con in the

we stayed in, was very noisy, could hear everytime they opened and closed the door to through out laundry it

experienced unsightly piles of laundry left lying in the hallway for both days on the second floor where we

since we couldn t find the phone, we couldn t order room service lol but it s aight

in suite laundry was so nice with 3 kids, and soap was provided

we have a fully functional kitchen with all the amenities, our very own in suite laundry machines with washing

having the laundry available and everything needed was supplied

very friendly staff. in suite laundry and kitchen.

central location, housekeeping, amenities- kitchen & laundry, underground secure parking

the kitchen and laundry was such a bonus

it was also nice having laundry (washer and dryer) in our room

suite with kitchen and laundry

like pool & gym were sadly closed would have been a lovely experience in our little getaway

hot tub and pool could use upgrading. jet switch for hot tub would be nice

i find it amazing that theres living room. patio. kitchen and laundry.

each suite is equipped with a kitchenette and laundry and makes the stay very easy for a family

laundry, well stocked with anything we needed, glasses towels etc. location nice. great view!

i like that our suite has kitchen, laundry machines. that's really nice.

the two bedroom suite met our needs with a full kitchen and laundry facilities

having a laundry room is helpful

laundry facilities worked well

little outdated and old looking. only one washer was working in guest laundry.

laundry on site

unfortunately, we lived in the other building which does not have a laundry room and front desk

having laundry facilities within apartment v useful & complimentary

big room, full kitchen, laundry, tv in lounge and bed room, large bathroom, large shower.

we all enjoyed our own space and the complete kitchen, the laundry facilities and access to outdoors

they provided a washer/dryer with laundry soap & fabric softener which was greatly needed after 10 days traveling

the kitchen is fantastic! also the laundry machine in the room is very convenient.

no guest laundry facility

lack of motel laundry meant 500m drive to laundromat

the hotel's laundry facilities were packed and the staff busy, so i don't know there's anywhere else to put

wish they had laundry facilities

no laundry service

loads of room, kitchenette, awesome views, great hot tub, laundry, ice, helpful staff!!

my partner looked around and found a tide laundry soap package

room had a fully equipped kitchen, close to supermarkets, helpful staff, laundry facilities and was located in

given the reception is 24 hrs maybe they could extend the guest laundry times

extremely clean - sheets and towels were soft and fluffy and smelled like fresh laundry.

the laundry was expensive and coin only

laundry on the same floor

laundry facilities were very useful

room was stunning - huge and lovely and warm . great location ! laundry facility too

coin laundry access was appreciated

great open fire, wine and cheese at 6pm close to everything. and a great laundry.

for instance the laundry machines were both out of service at a time when i needed them most (after a 3 day

hairs in shower, laundry in hallway on both sides of our door

excellent laundry facilities and great togo breakfast

was lovely, staff were friendly, great location, free parking, laundry facilities and they even had a cheese

the guests moving furniture, talking too loud, children screaming on the corridor, also the laundry

the location of the hotel was about a 20 min walk to the high street, and we were able to use the laundry on

also has a onsite self serve laundry that is so helpful for travellers

laundry facilities a bonus

laundry dryers

is no free wifi onsite

wifi connection

no wifi, tv only one channel very disturbing

there was also no wifi, and no working tv to pass the time in case we couldn't go out

wifi in the room would have been nice

we had towels, paper towels, dishwasher tablets, laundry detergent, and other basics, which made the

even came with detergent for the en-suite laundry

was only 1 roll of toilet paper, we had to ask for dishwasher tabe and laundry soap, and kitchen

kitchen and laundry room

clean laundry was a bonus would be nice if a welcome basket was

paid laundry if needed

there is a laundry on site

nice big cottage, pool, whirlpool, laundry.

might be more laundry facilities - 2 washing machines and 2 dryers didn't seem enough

good laundry and parking facilities

our family of 4 (2 kids, 12 & 13) stayed over the christmas break

heated parking garage with easy access, pool and spa, gym, bars, lounge with fireplace, a couple restaurants,

loved the pool and hot tub

breakfast with the view!!!! sooo nice!!!

star experience and the view is amazing, staff is amazing, kids loved the ice rink in the outside foyer area

in the rundle bar were not friendly

the outside bar was perfect with a beautiful view

the kids loved being in a castle

tv was having issues so they discounted our room service

the bars, restaurants and offerings are quite special

rooms with kitchenette, coin laundry on site, as well as a small shop

very convenient grocery and laundry on premises

laundry facilities not working. rundown property which needs attention.

the only disappointment was the laundry store attached to the hotel was now permanently closed.

the amenities of home bed was a little hard- view and patio were fantastic, having the store and laundrymat on

laundry facility has 2 washers and 2 dryers

)) went out of his way when the guest laundry dryer wouldn t work after i had just put in a load of wet clothes

the laundry facilities were very useful and the kitchen was well equipped so we cooked every day

laundry facilities were a bit basic, at one end of complex, could have done with iron etc

sadly, the laundry was broken.

sofa bed was uncomfortable cleaning services did big clean the kitchen only 2 laundry machines

facilities - pool, laundry room and town transfer bus very much appreciated

great that there are laundry services on site for those with longer trips

necessary facilities like laundry was near

good laundry facilities, reception offer coin exchange for the machines etc

the hotel was still in construction. laundry room was not ready for use.

not everything was available. pool and laundry due to reno's. but this was known.

and laundry room not finished and under construction

loved it all, can t wait for hot pools and laundry to be finished

laundry isn't finished but we were able to use another hotel which worked but was awkward

we had a few minutes of flickering connection to pay for the laundry but aside from that - everything else went

the facilities, including the gym, hot pools, and guest laundry, were all good and well maintained

the hotel has great facilities and the laundry was very cheap

also liked on site laundry facility

hot tubs, a great restaurant and bar, and laundry facilities which was great

laundry room very convenient and lots of machines available

very nice outlook, having laundry facilities was an added bonus

hot tub, swimming pool, restaurant, bbq, laundry services, everything is at your disposal

there are guest laundry service and hit tub and pool available on request

stuff nice lodge with pool, hot tub, fitness room & laundry room (everything with covid measures) nice appartment

they also had a sauna and hot pool plus coin laundry shared with the adjoining hotel

comfy beds. able to use laundry. staff pleasant. bus service went right past.

room stinks and doesn't have steam bath or pool and laundry as well

the spa area is in urgent need of updating

nice view and breakfast clean room good staf. excellent ud83dude00ud83dude00ud83dude00

shared space, bar with reasonable prices, comfy bed, nice design, laundry area, nespresso machine in the rooms

we really enjoyed the hot tubs and cold plunge pool and appreciated the laundry facilities onsite

cafe and guest laundry on site were handy

also the laundry carts are very noisy

laundry cut down on packed items, hot tubs cold plunge and sauna were a plus

guest laundry a big plus

added bonus of this hotel was the guest laundry room

the laundry facilities were great as well

the laundry is easy to use and fast

comfortable beds, convenient guest laundry

laundry (located in the parkade) was $2 for wash and $2 for dryer, but this is a little tricky: if

location, clean and helpful staff . laundry facilities is a bonus

the hot pool was great and the laundry facilities were very handy

laundry on site

laundry machine only took $0,25 or $1 coins even though it costs $2 per load so was a bit tedious

not having any sort of laundry facilities available was terrible

would be a good addition if it had a guest laundry

on site laundry facility

our entire stay, the layout of room wasn t very comfortable and the hotel was not the cleanest, laundry piled

no coin laundry. a little bit pricy

great to have laundry available for guests to use

that there was a restaurant, what time check out was and that there was a place for us to do laundry

so we had to trek to a weird janky corner of the hotel down a flight of mini stairs by the staff laundry room

laundry room and cleaning staff

also has a very hand laundry and hot tub

laundry facility on site

the guest laundry was a great addition not found in many hotels and was very reasonably priced

laundry facility poorly maintained

size & comfort of suite, separate living area, kitchenette, spa, laundry , car parking

appears to be inadequate room for the hard-working housekeeping teams to keep their carts of laundry and cleaning

a gym and on site laundry would be fantastic

pool hours- wish if opened a little earlier

room service 3 days no changing of garbages

the spa after a day on the slopes was a god send

super convenient to downtown. the steam sauna was nice. clean room with fireplace.

way to get to breakfast and laundry room is a bit convoluted but only an issue if you have mobility issues

the lodge, while having an odd configuration, was nice and clean and had nice laundry facilities as well

we used the laundry which was two coin operated washers and coin operated dryer

(my family used the laundry facilities which was very helpful but not handicap accessible)

breakfast, location and laundry machines

) the inn has laundry facilities, a sauna, exercise equipment, and a hot tub which all look very nice but i

location, views and the size of rooms. hot tub and the laundry was a big plus.

laundry available, which is important if you stay longer

the laundry facilities are convenient

fitness centre, small pool, and coin laundry are available

strong laundry soap gave me an allergic reaction

room size, laundry facility, ac, coffee machine, frig, soaps

had to go to next door hotel to do laundry. parking not easy, and very noisy at night

hanging space at all in room, no signage of timings in laundry, noise from tooting trains (affects most of banff

little touches like a firepit, hot tub and laundry

laundry facilities

laundry facility available

end of the trip we discovered that in the (free) parking lot at the elevator section there was a laundry room,

guest laundry very cramped

brilliant location, well designed and very clean. great parking. laundry available.

gym, not enough space even for one person no laundry service

laundry in a sister property next door

no laundry, need to go to another hotel for laundry

to neighbors, lobby tired old chairs and very few, rooms are worn particularly the couch, no laundry

wish there was a guest laundry facility on the property

having guest laundry facilities especially when travelling with family

laundry is a bit hard to find and a bit an 'afterthought' - but it worked ok in the end

location, early check in, guest laundry

it also has a laundry room (2 washer and 2 dryers) not too far from the elevators which is very useful for

underground laundry meant we could wash late at night after a full day out without disturbing other guests

location, laundry facilities, nice staff, good beds, breakfast buffet

though they had limited timing on it, need to plan your laundry as it's placed next to a room, believe it was

there's no laundry room.

laundry facilities were average. need more than one machine & dryer.

the laundry facilities were also very convenient and easy to use, which added a lot of practical value,

self service laundry was very useful specially as we were on a really long trip

we made good use of the car park, communal tea room and laundry facilities

laundry facilities downstairs which is handy if you've been on the road for a while

laundry and ski room also on site

there is laundry facilities available

happy that there was laundry room

felt a bit nickel and dimey example breakfast not included, parking not included, laundry $8/load and they

large rooms and great amenities for families for example, they have a laundry room where you can wash and dry

the guest corridors are a bit cluttered with things like laundry and room service trays that sit uncollected

convenient, large, spa options, laundry (washer/dryer) and stores as well as the price

off site pool jacuzzi and laundry, but close enough to not be inconvenient.

access to pool,steam room ,restaurant ,laundry coin operated on associated next door hotel

- pillows were very soft - laundry facilities were not in the hotel but actually in the banff park lodge across

no microwave in the room.....pop machine on only one floor ...no onsite laundry

save water and laundry usage which is good