wasn t there long enough for laundry service

small leak from toilet in ensuite laundry service was expensive compared to other places during same trip in

at 10pm we were told to leave pool area and go to room

the breakfast bar that was included was a great mix of costa rican fare

the poor connection with wifi

cheap next day laundry

kids loved it and the hanging bridges were amazing

the free breakfast was nice though

no games room for kids, bar etc

first night either expensive valentines day dinner in main dining, or bar food - bread stuff

pool bar was stinky

clean and accessible facilities, hot springs, zipline and poolside bar were our favorites

the pool was nice with a swim up bar

mind the river is very shallow during the dry season so it's perfect for first-timers and young kids

spa with sauna, thermal baths and swimming in the river

gardens,hot springs, waterfalls, vast mountainous ranch, spa facilities, gourmet food were wonderful

30 felt a lot later and as there were very few people there it was a long night for our kids

two hot pools and a huge, slightly warm, swimming pool with swim-in bar

my kids enjoyed the welcome tropical drinks

kids could not sleep there

owner lets you use all the facilities, kitchen laundry garden, as at your home

we asked about laundry service and they said they would be happy to do it

to address all our needs as a helpful friend - helping us with the dinner take out, doing laundry for us, checking

laundry available at a reasonable charge

parking is secure (locked at 9 pm)

is really close to the rooms so it s quickly noisy and the most important part - we paid a laundry 1$ per

the typical breakfast at hotel la siesta was great!

parking is inside a locked fenced in area with barbed wire

i forgot to have my free breakfast

great wifi, helpful staff and yummy breakfast

staff were kind and responsive, and we were even able to get laundry done for a small fee

my room (0), was close to reception, which meant hearing conversations, laundry, cars pulling up and other

good laundry service

is nothing remarkable about the hotel, but everything is absolutely fine (cleanliness, comfort, wifi, etc)

the cooks in the little kitchen were great

they even had laundry service available

no wifi signal in our room. had to stand in the corridor to get reception

the pool area was awesome! beautiful setting and landscaping

it was nice to work out at the gym

loveliest pool nestled between century old trees and lush landscaping

there even was a large kitchen

the property was wonderful; the pool / jacuzzi area were great to spend the evening in watching the sun set

very spacious comfortable room with a kitchenette

we loved the pool, the hiking trails around, the zip line and horseback riding and were so thankful for the

great place to stay! wonderful views, lovely pool, amazing staff! thank you!

wifi doesn't reach into the rooms

wifi great. fresh green grass. felt safe.

close to the airport, good wifi

the wifi wasn't very fast in the dorm room and the room was pretty small.

off street parking beautiful courtyard, decent size room and bathroom for type of hotel, free wifi and lovely

quiet, good value for price, secure parking

likely alot nicer in the daytime but me and my kids arrived in the evening and were gone the next morning

not within walking distance to small stores or other restaurants, other than the facilities owned bar an restaurant

slow wifi at times

pool was great

even stopped at a grocery store because i mentioned i needed to get water and juice for my kids

rooms are spacious and clean, there is a kitchen area that has everything you need, the swimming pool and rancho

away from town , nice grounds, garden , pool to enjoy, comfy rooms, pleasant owners

room, very clean, nice friendly staff and owner, clean calm pool, close proximity to town/airport

plenty of parking and easy access to fuel and supplies before returning rental car near airport

large off street parking area

played with a large dog and his basketball in the parking lot

small dark room, no outside lighting, large delivery truck parking inthe back

rooms have a window to an internal hallway only. spotty wifi. expensive shuttle to the airport

there's air-conditioning, hot water, wifi, and tv with spanish audio

having coin-operated laundry facilities was an added bonus; definitely useful for our onward plans

my friend got charged $80 for a load of laundry

pool was very clean, breakfast was good for the price, nice that laundry room was available for use

reasonably priced laundry machines

near the airport, it had food in the lobby, also entertainment and a fitness center ad well ad laundry on site

we also made the most of the hot pools, which rotate in warmth during the day

hot springs were great as was the daily breakfast

at the restaurant was just okay: bonus is that they have a kid s menu that perfectly suited our kids

volcanic mud and sit in the natural cave sauna until you're well done, shower then the hot spring pool for a

breakfast can be improved!

wrong: the broken shower: the shortage of hot shower water (ironic): while it was nice to have laundry service

breakfast was a delicious buffet of parfaits, fruits, eggs, cheeses, bread, french toasts, rice,

close walk to dining and pool area

excellent breakfast

we appreciated having a bar fridge

took one hour and 5-7 calls to guest services to get guidance on how to send our clothes to the laundry and for

shout to byron behind the lobby bar and (i think) marie who had to shepherd everyone in to the restaurants the

instead of three kids it shows three adults

service was great, food was delicious, and the pool was really nice

clean , modern ! the kids club is always a plus!

the adult pool area was dirty all the time

like every staff member there knew our name and room number, knew what kind of coffee we like for breakfast,

shout out to the kids club team, coffee shop team and jarrett at the pool bar for always welcoming us and asking

spa facilities and therapist were excellent

overall we loved our stay and loved the amazing staff/team especially the wait staff at the pool, beach house

shower needs to be worked on, very few water. also kitchen water is poor.

you really would need a 4wd to safely get up the rugged hill to the parking area of our villa

nestled within a vast natural landscape, the thermal pool provided a perfect respite, inviting us to unwind

like breakfast aren't nearby, however you have a fully equipped kitchen space, so come prepared

the kitchen accessories are minimal- one frying pan and one pot

restaurants, etc) and it even has the resort divided into a quiet relaxation side with a spa and spa

furthermore the beach is not very nice, the spa is overpriced and you can only use the sauna if you book one

outside the pool area, to get to the beach, you were hassled by men trying to sell you tours and other stuff

the team at the activity pool section high strung energy kevin excellent waiter and william at bar exactly the

divided into a quiet relaxation side with a spa and spa type healthy restaurant, quiet pools and beaches

and wine list - the pools & thermal waters: so many options to relax and enjoy your day, with a bar super close

we loved the hiking, thermal pools, spa, zip lining and tubing

pool areas excellent

pool bar staff was slow

breakfast is absolutely amazing

there were also a lot of kids, which i didn't expect

multiple pools and small beach

there is a nice gym and spa with a variety of offerings (the massages are fantastic)

the service at the restaurants and bar was very good. internet also very good.

perfect for families with kids

so very peaceful in the rooms near the salt water pool

--both pools - one salt water, one chlorine - are large and have swim up bars

i think that this is a function of a weird folding door that connects the kitchen to the patio and is not sealed

our kids were freaking out and we had to be up at 5:30 am for a fishing trip

gift shop, spa, room service, not all restaurants open etc but it was great

then they stopped the water recalculation and started to do the general pool cleaning with kids i the pool

wifi at the pool area.

wonderful place for families with kids

forest, beach and bay host much wildlife - we saw a coati and an iguana in a tree beside the pool, saw frigate

staffing at the outside pool bar was meh- they didn't clean up the tables leaving dirty tables for hours

room service only available till 9:30 pm

the room, pool, attention for the personal and the incredible food!

i didn't like that the room service workers were not well versed in english

kids was a big reason we chose this property, also it was a good deal, we also enjoyed the beach

no kids

fly fresh laundry service excellent idea

four seasons thinks about the little things like spf bar at the beach and pool (even if i had my own)

breakfast exceeded my expectations, loved the juice bar

amazing property with 3 pools , fitness center and all necessary to enjoy your stay

four seasons thinks about the little things like spf bar at the beach and pool (even if i had my own)

nice secure parking

kids liked the pool and the various lawn games they had (ping pong, corn hole)

it is lacking entertainment for kids

the pool too small

would have liked to see a few additional ingredients added to the salad bar so you can customize your salads,

you are totally separated from the children -asked for room service three times, never arrived -laundry costs

breakfast included was a great bonus

nothing! maybe the breakfast resembled itself after a few days...

beach is really nice with big waves for the kids

some wear and tear but overall, not a huge deal, we didn't stay in our rooms much :) there is no wifi in the

location, cleanliness, quiet, pleasant, laundry on site

laundry service for a fee is nice

pool, friendly staff, clean rooms, play room

pools are very nice

of families, so kids get noisy and the wifi did not work in my room and the bathroom sink was loose and needed

nice landscaping , pool and breakfast.

the pool was great.

beautiful peaceful place with a lovely pool and one minute walk to the beach

the typical breakfast but you can ask to change it

the fruits were not ripe during the breakfast - we asked for a quieter room since there was a party in the room

we used their laundry service (same-day), i got a pedicure (scheduled same-day), and they even scheduled rapid

there is a laundry mat, (around 5 blocks away) whose owner loves what she does

kids taking over the pool area

better for families with kids then couples ...

and dropped off right from the beach in front of the hotel); and my wife and daughter enjoyed the spa facilities

perhaps laundry or air conditioners

quiet street, close to laundry services, manual car wash services, grocery store, pharmacy, etc

wifi mostly in the office, restaurant and pool areas, but our room was close to the pool so we did

excellent breakfast included and easy parking

the breakfast waiters especially were amazing

room very clean, bed was comfortable, good wifi connection

friendly helpful staff. quiet location. lovely swimming pool.

pool was dirty

breakfast - very disappointing

wifi is constantly disconnected, and the restaurant in front of it was pretty bad.

layout in some areas, to access the pool from our building you had to exit through the teenage kids club and

the restaurant service was slow and the poolside service was also slow and not very attentive

waldorf astoria punta cacique is a beautiful resort, the pools and the grounds are gorgeous and the rooms are

overnight laundry service came in handy

kitchen and equipment was pretty basic

helpful stuff, good breakfast, 20min lite walk from the town, nice beach very close, nice pool

room with kitchen

the staff was exceptionally friendly, even making breakfast for me out of their own initiative (i had to get

close to the beach great price value pet friendly

the hangmook were great and the pool was nice as well

the location cannot be beaten, just steps from your room to the beach with a pool and fabulous restaurant in

pool is delicious; the restaurant is lovely with the perfect place to take in the amazing sunsets

secure parking, no exterior lighting (easy to trip on curbs), need to find outlet to plug in the room

never leave stuff to dry on the balcony (laundry), even if you're in the room

the bed was very comfortable, clean, and hot water and wifi were superb

outdoor space - the pool, loungers, bar & restaurant and pool table - is fantastic

the pool and bar location are great!

the bar and pool were perfect for relaxing after a great day in coco

we appreciated being able to use their laundry one night-just ask staff to help

1 thing-the send out laundry service was by weight & 1 large trash bag with a weeks worth of dirty clothes cost

the staff was very friendly, breakfast was nice to have everyday

close to everything. good sized room and near pool.

the kitchen & amenities

very elegant hotel. new facilities. good breakfast. lovely pool. exc location!

very elegant hotel. new facilities. good breakfast. lovely pool. exc location!

great breakfast daily. beds were good

staff was very accommodating with our early check in

noise from neighboring bars and people in the pool gets to your room until very late at night.

the owners were accommodating to us wanting to extend our stay and we got a late check out at no extra cost

it is very close to the beach, feels safe and the wifi is really great

us a bigger room that we booked, so we had a huge room just for us with a shared bathroom and kitchen

good budget room. ac, clean, good wifi, close to the main street. what else is there to say?

basic room, with parking, and near the beach

an “out of order” sign, but this sink part of the reason i booked this week (to hand wash laundry)

location, staff, use of kitchen, laundry service, secure parking, refrigerator in room

next to the beach. good laundry service.

constant noise from room upstairs and laundry area next door

ventilation in bathroom, or hot water a bit hostel like the laundry detergent is too strong and doesn't appear

i appreciated the midweek cleaning and laundry service

there was parking, a refrigerator, and a welcome bottle of water

the wifi was weak

the restaurant pool and swim-up bar were enjoyable

breakfast was amazing, the views were amazing, room was clean and had everything you needed.

breakfast was outstanding - and the guys at the bar mix truly innovative drinks including their own spirit

we had the bar and pool and restaurant to ourselves all day

friday night they had a dj and a bar up at the lookout - which was fun

nice pool, walking distance to a small beach, a couple restaurants also in the area

really good wifi btw

wifi doesn't work well in the room but it's good outside if the room by the pool

we enjoyed the pool, accommodations and breakfast

included breakfast was very basic (bread and jam with a single hot drink) wifi didn t reach to the

different options to choose from, all inclusive to breakfast only

the hotel has all the facilities to have great vacations: great parking, it is safe, the rooms are comfortable

quiet location. easy access to the beach. beautiful pool.

breakfast was great

someone vandalized our vehicle in the parking lot as well

friendly little hotel, lovely and quiet, great staff, nice breakfast

despite being close to the street was actually quiet and free breakfast was great

breakfast comes with the room and it isn't the standard poor breakfast americans are used to

i loved the beds and the beautiful flowers that surrounded the swimming pool

the saltwater pool is lovely and super clean

it wasn t made clear that the entire bar area and the pool area gets shut down and turned into a nightclub

pool and new lounge chairs are very nice

the bar and its staff were excellent

breakfast was amazing

easy parking. close to town.

the free laundry service

to start: 1) as per the welcome guide in the room a complimentary laundry service is offered for stays of 3 days

service, shuttle

the wifi was a bit inconsistent.

all of the food we had was excellent and the spa was wonderful

wanted to get a load of laundry done

no bags for laundry, no bathrobe no

we didnt know and the staf didnt tell us that we have breakfast included..:(

would not bring kids but since i was alone it was manageable

views, pool, breakfast, shuttle, service, rooms, clean beds, staff, front counter.

overpriced laundry service, horible mojito,made from juice and with no trace of rum.

laundry service was very poor

so clean, so friendly, the pool is beautiful, the gardens are exquisite , the food is fantastic, breakfast is

it s adults only

really appreciate adults only policy

re keeping to a budget, i would recommend finding an airb&b /vrbo or private rental with kitchen/laundry

the laundry service was good as well

my kids went on a beach run one morning and waded through the estuary out and back, only to be

was pleased they were able to bring a rollaway bed so our kids could each have their own bed

they were finishing up an out door bar area, that was beautiful

the owners are extremely nice and offer many benefits like one free coffee each day, free laundry service if

we also used the hotel s laundry service, which was reasonably priced and super convenient, with our laundry

they even did our laundry on short notice the evening we arrived

3)i ask for laundry and the price

laundry pricey but no more so than anywhere else in town

the highlight upon entering is the stunning, long pool that invites free and leisurely swimming

the parking spot is not

i loved the pool, access to the beach and the rooms were nice as well

she provided me with a key box for late check-in and even allowed me a late check out because of the misfortunes

the pool and the room with all the utilities

cabana bar offer all beverages with a good food menu and great service

we loved the pool and the lounge

the bar was fun

saltwater pool

the lady on reception was very nice and helpful and the pool area was nice.

could send out laundry loved the 35

or something with hotel, and staff weren't up to par with hotel staff, but they did set the bar high

the rooms were clean and inviting and wifi was good. the location on the beach was great!

wifi and water all functioned well

there's a restaurant and bar so you don't have to go anywhere if you just want to walk out back

maybe the structure could get more shared services like laundry and dryers given that visitors go to the beach

they did laundry for us

and bathroom, very clean, nice pool, small gym, free parking in front of the hotel, fast and good laundry

even extra requests (laundry service, early breakfast) were met to our complete satisfaction

he did our laundry twice for no charge and aired up a tire on my rental car when it was low

the facility would offer access to laundry facilities as it was impossible to dry our clothes, bathing suits

great amenities pool, bar and a very good supermarket and laundry apposite

the individual cabana rooms, loved the pool and the location was perfect - hidden but a two minute walk into

location, very charming, safe, walking distance to everything, nice breakfast, friendly

the wood ramp to the parking area can be a bit slippery

the best was breakfast as long you do not look in the kitchen where it is made

awesome pools and spa - great for kids to play after visiting local parks etc.

the wifi was spotty, but since we were on vacation we saw it as an opportunity to really disconnect and

the breakfast was just okay but had an omlette bar and was included with our rate

up at the airport and delivered us back to the airport henry at the front desk and melanie at the kitchen shall

the stairs, we had heavy luggage and had to carry everything from the endless mud in the parking lot, if it

the wifi wasn't great in all places of the hotel

the pool, location, breakfast!

they have a snack bar so if you just want to hang out, you can

breakfast was excellent and nice that it differed each day

laundry bill was extortion

even the laundry was fantastic value which was very welcome after 3 weeks travelling prior to our arrival at

do not hesitate taking advantage of the laundry service

our spacious room was perfect for the four of us (our two kids had their own separate beds)

had a rental car didn't see any signage for the parking area, it was a bit confusing when we first arrived

they have a gym and a play area to relax at too

breakfast was great and freshly prepared

the wifi was not very strong. it was only strong outside by the pool area

wished the pool bar was open

wifi was spotty and would go in and out triggering my cellular plan to start a