reception, pool, and gym facilities are under renovations and was not accessible

reception, pool, and gym facilities are under renovations and was not accessible

pool area requires some urgent maintenance to bring it to the standard of the rest of the hotel

the staff was extremely friendly. from check-in to room service

wifi worked pretty good

wifi was strong and its coverage was reachable to almost every spot in the hotel

good location, close to restaurants, good staff and free parking

laundry facilities were handy

i also had a slightly uncomfortable bed and was beside the laundry room (this was only loud around 5-7pm) so

the hotel would also benefit from a laundry for customer use

laundry on site

laundry facilities on site

breakfast was hot and great. good laundry facilities.

friendly staff was very accommodating and the laundry facilities was an added bonus since most hotels don't

just off 403, hot breakfast, free parking, good wifi, friendly staff specially the breakfast

comfy beds, close to my main event, and good wifi

fast wifi

we checked in around 8 pm, was not impressed to see all of the bed linens and laundry in the hall ways that

laundry facilities, most welcome , but picked up grease from washer which had to be hand washed out

breakfast was average.

the large tv, excellent wifi and mini fridge were all appreciated

free breakfast, spotless room with double queen beds, free wifi, coffee maker, fridge, and microwave

the laundry dryer was out of service but, the staff made alternate arrangements to compensate

lots of thoughtful facilities eg laundry.

pool onsite, and laundry facilities

dryer did not work in laundry

the room was clean, good size, laundry service with there coin machines was great and the breakfast was good

the room is also lack of laundry plastic bag, toothpaste,

the guest laundry was also great

of the hotel in front at the lake, parking free, cleanness, guests laundry room, offer that include breakfast

guest laundry facilities were available 24/7, and commercial grade machines

some noisy neighbors on the corridor, possibly since we were in front of the pool, laundry and gym

no cleaning in the room during my stay there for 6 nights, no towels replacement, the laundry area looked like

i like the most is the laundry machine and dryer they provide

laundry room

desk was helpful & friendly, clean room, location easily accessible from highway, wifi was good, laundry service

the guest laundry room has lots of room

manager was super kind and accommodating and the lady at the desk helped me with an issue in the gym, very kind

location, free coffee, wifi

hotel is overrun by kids hockey teams and there are kids playing, running and shouting in all hallways all

hotel is overrun by kids hockey teams and there are kids playing, running and shouting in all hallways all

and the spa bath in our room was amazing my boyfriend loved it

i was happy to use the guest laundry in the second floor as i travelled with my family

excellent facilities, including laundry, kitchen, fitness center and swimming pool

the laundry machines were not always functioning and were not as clean as they should be

great take away breakfast

full kitchen, large fridge, quiet, comfy, up to hilton standards

also, the laundry room should have another pair of washer and dryer

clean room, clean laundry room

pool had cool water

only thing that would have made it perfect was if breakfast would have been included

breakfast was excellent

one of the reasons we booked this hotel was because it claimed to have a laundry in its booking

close to train, clean, free parking, free wifi. great option between toronto and niagara falls.

btw - the wifi was excellent too

good wifi

the room was perfect. clean, quiet, wifi. good location.

convenient. got upgraded to larger rooms. late check out allowed

our suv got stolen from their parking lot betwn 6am-6:40 am

i like also the view from my room at 9th floor i can see those supercars meet up at tim hortons parking

and ok not far from from lakeshore that offers tourism facilities such as restos etc included breakfast fit the

the breakfast, the location, and spacious room

and it was especially good to use the laundry room for free

pool was ok. nice laundry facilities.

everything was clean and being able to do laundry downstairs was an added bonus.

free laundry facilities were a bonus

everything free laundry?? breakfast and dinner???? late checkout is 2:30 great!

also guest laundry was out of service which was a big reason we booked here over other places

laundry area only has one washer and one dryer, which made it quite time-consuming and inconvenient

laundry

pool area was too small

there was no hot tub and room service only from 530 to 1030pm

tv had cable, radio ice machine but the ice machines ice was dirty with black specks in it, laundry room with

to use a laundry facility to wash a few things and the washing machine seem to of been out of service for a

friendly staff, clean rooms, & laundry facilities are always a plus!

the laundry facilities were a great bonus as

cleanliness in the rooms was decent but the laundry room and stairwells as an example were less than ok

00 a day for parking that i wasn't told about when i booked the hotel,no laundry room

), gym and choices of restaurants

the front desk people were very friendly and helpful, room service was quick and delicious

a kids dress found in closet, bathroom sink or shower wasn't clean with long black hairs around them

the bar and restaurant were quiet and with good service.

new, bright colours, awesome swimming pool, and lots of earing options around

to access parking during registration, underground parking, updated room with fridge, very nice breakfast

the gym was great and they even have a peloton

pool and gym are perfectly located beside each other so you can work out while watching the kids swim (while

i requested a pet free room, i was informed that animals were allowed in all rooms however they do exceptional

pool was working, gym, laundry and cooking space, store and booze, free breakfast and it's a very good meal

- laundry area is very accessible- very important if you have kids - being able to cook is also great

free breakfast is great free suppers even better the pool and the laundry all wonderful and working the water

the meals provided and laundry.

laundry facilities

room key is needed to go to the floors, fitness center, laundry and pool

rooms, big well equipped, clean with all the needed services great gym, very good laundry

laundry room is available on the mezzanine floor with ample washers & dryers (coin operated cad 2

laundry machines not working so caused a backlog .up till midnight to get washing dried.

only 2 operating washing machines in the guest laundry

helpful staff,laundry room clean,pool open,good location for me.

swimming pool and laundry room

laundry came in super handy as i had 3 weeks of vacation clothes to clean

good facilities on site, pool, gym & laundry room

kids loved the swimming pool, fitness room was also really nice

good facilities such as laundry, tho i didn t have time to use

the rooms were well kept, the bathroom was very nice, and the laundry room was a nice addition

no laundry service and price not including breakfast

comfortable room, nice little gym, good location for us

pool, gym and spa area very nice

no spa, no pool, no laundry, no fitness center, small business center, not even clean - only for the food they

was perfect, bed was so comfortable, easy parking

wifi was very poor, very little water pressure in shower.

renovated clean and was good price with breakfast for the price that was right

beds and pillows were clean and comfy. room was clean. loved that it is pet friendly

the laundry facilities were not operational

there is lots of parking

we enjoyed our stay. liked the breakfast. beautiful building

a very good bar on site as

location was very easy to get to, with plenty of parking.

one woman almost ran my three year old daughter down with a huge bag of laundry

the laundry room was inaccessible at first but when opened was discovered to be dirty

laundry is very bad

one of the reasons we chose this hotel was for laundry

laundry facility on premises. required towels were delivered daily

hotel with free parking, pool, laundry, kitchens, free breakfast

laundry facilities were an added bonus

loved the free breakfasts

hotel with free parking, pool, laundry, kitchens, free breakfast

rooms were lovely, they had a great kitchenette with a stovetop and all the dishes we could need

your court yard and name sake was under work, your laundry despite free soap nice touch, don't work that well

the hot tub in room. laundry worked ok. the store onsite is good price and good products.

free soaps, laundry soap, dryer sheets, nice coffee set up, bath salt, free pop corn

staff, room, fitness center, whirlpool

was tasty, beds were super comfy, staff were accompanied with a late check out due to my wedding day

hot free coffee and laundry

also took advantage of the laundry facilities, which were much appreciated after being on the road for 2 weeks

only issue was finding parking one night due to two events going on at the same time

the room was beautiful from the bathroom to the wet bar to the bed

wifi worked on and off

made use of the laundry and restaurant

self laundry service at reasonable price, pantry service

helpful personnel. laundry room. breakfast.

staff couldn't use the pool or the hot tub or even the elevator because the hotel was over ran by kids couldn

no feather pillows in room room service food it was horrible sat and sun where very noisey

no laundry services, cleanness could be better

was no microwave in the room and families with young noisy kids were on the same floor making noise until

to a heated swimming pool and state-of-the-art fitness facility, breakfast was fresh and filling, very clean

parking lot security could be better. perhaps add security cameras.

breakfast was good

convenient laundry room for the guests

a definite plus is also a coin laundry in the basement and the staff is very friendly and professional

there could be more washer and dryers in the laundry room.

big room ..laundry... big and very comfortable bed ...very nice staff and professional .

tim hortons just across the parking lot makes it really easy in the morning.

clean, convenient, free parking, kitchen. great facilities including a laundry room.

especially towards the end of my stay kitchen staff could have been friendlier low quality laundry facilities

kitchen

clean, convenient, free parking, kitchen. great facilities including a laundry room.

the entire hotel-room, breakfast area, pool, gym, lobby were all very clean

bed sheets smelled like sweat or like they left laundry sitting wet and then put it in the dryer

fault of the hotel, but due to covid restrictions, housekeeping, laundry, and hot meals were not available during

rooms were ok size, pool and gym were great, check in was easy.

good location, lots of parking

swimming pool. location near easy exit to highway 401.

coin laundry was broken

was a laundry room you could use and it was only

home 2 hilton in milton, ontario is well maintained from outdoor entrance, room, gym, pool, laundry room,

it's nice that there is a coin laundry on-site

we could do our laundry

laundry rooms should not be allowed to operate past 11 pm when they are next to a guest s room

laundry room on each floor

swimming pool still not open. house keeping on request.

the wifi at the room was trouble

the breakfast was very good and had the most selection i have seen at a hotel breakfast

should have more than one self service washing machine and dryer for the whole hotel when doing laundry and

often having to wait due to staff in the elevator with their laundry bins

staff helpful, hot breakfast, comfy beds, microwave, fridge, sauna, pool, laundry facilities, patio, miscellaneous

, i would never smoke in the room, went back up with the employee and told them all i smelt was laundry from

boyfriend and i couldnt sleep because we were itching, not sure if its just the laundry soap they use or bed

excellent size small kitchenette and very comfortable bed and laundry facility

laundry, gym and pool both helpful for longer stays

the wifi was good

breakfast good but could be better

nice property with lots of parking

spacious room, laundry facilities on site and staff extremely helpful

free laundry was a plus

the bed, the breakfast the room,and the laundry room. the elevator lobby.

additional charges: adding to the frustration, they accused me of not paying for laundry services

having laundry available was

the staff are super nice and helpful, but the rooms, hallways, and especially the laundry room was a bit filthy

there is even a do it yourself laundry room

laundry needs more washers and driers

was beside the laundry room and the machines were very loud throughout the night woke up several times with the

laundry room was occupied at all times, no tissue paper in the room, shampoo was empty when we

and helpful staff, nice furniture, bright lobby, free breakfast and parking, free internet, room good size,

i liked there organized breakfast to stay safe to covis 19

the breakfast products was expired pls try to make them better specially the apple .

to airport for early morning flight, cleanliness, courteous staff, early opening for continental breakfast

close to the airport..breakfast

very comfortable room. the laundry room.

m not sure why but never see anyone using the pool and it doesn t look like a lot of relaxing seating

i think breakfast can improve.

didn't have a chance to use the pool but it looked lovely

the pool was great

the wifi was super fast

car park often got full at night and had to hunt for parking

gym could be bigger

easy access and parking

room service was closed and we werent informed of it

it seems like four points sheraton put the commode in with small kids in mind, not adults

the laundry room has sewer smell

no laundry service active sat and sunday

my kids love the pool.

room service was the worst

the fan in our room and my kids room wasn't working

(like a wet laundry that is not dried well) there s no free bottled water

no laundry generally the rooms and all seems older

having to get them replaced which is inconvenient, weird smell in the room and no place to do laundry for long

laundry service

were disappointed that the pool was closed for maintenance

only complaint (if even) - is that when using the guest laundry, a small load took two dryer cycles to dry,

the hotel even has a laundry you can use

options for breakfast, comfy bed, clean linens and towels, friendly staff, laundry facility, kitchen, pool,

dryers in laundry room weren t working, we had to switch between 3 machines to get it somewhat manageable

had everything we needed: kitchen, wifi, good breakfast, laundry room, free parking.

free wifi speed is terrible 2mbps up & down, toilet ran all day and night and was not fixed before we

pool area for the kids

along with the gym

location is near 401. kids had a great time

gym was amazing

hotel does have a lot to offer with full kitchen and laundry

great location, and very helpful to have a little kitchen and a laundry (though it didnt work).

more than one room (full kitchen, laundry)

booked this place because after a certain time of travelling we wanted to do laundry

our stay was only 2 nights but the full kitchen and laundry would have been beneficial for anthing longer

no laundry machines for ppl staying long

were pet friendly without a pet fee

wifi in the room sucked. pillows too small. toothpaste, shaving items nonexistent.

hotel is excellent, the reception staff, housekeeping and room service teams were excellent

gym equipments were broken tv in the gym can not br changed channel wise elevators - use of card

the laundry option is another one

the clean room, amenities and the complimentary laundry room for guests

there was a laundry room which was free to use - great for families with young children

are free laundry services and for the location was good breakfast was very good with a good selection

i m impressed that the hotel has a laundry room

the location was central,the hotel was quiet and clean..there is also a laundry

have been close to the laundry as it sounded like machines spinning

slow in plowing parking lot after a snowfall

my kids and i enjoyed our stay and will surely be returning again

my kids and i enjoyed our stay and will surely be returning again

spending hours at the laundry mat to ensure items are safe to bring home

location designated smoking area trash room laundry

they didn t had change for laundry

on the hallway from other room s cooking ,and the room wasn t clean, the broken vending ,and laundry machines

likes the conscience of having a vending/ laundry area

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

no laundry bags

has laundry at facility, which is convenient

the laundry facilities were out of order for the 6 days of our stay

had a laundry room which was convenient

location, liked microwave and refrigerator available with convenient ice machine and laundry

guest laundry, even though the washing machine only had one choice of cycles and water temperature

i had a room near the laundry room it was supposed to close at 9pm but laundry machine was still running at 1

tiny towels. my room was next to the laundry and ice machine., so a bit noisy

breakfast was fresh and a great selection was offered

the hotel is up-to-date and clean; the room is spacious and we love the private kitchen

suite room was very nice, we love how there is a kitchen, sotting area and bed

yummy breakfast and small evening meals

gym facing swimming pool- think about it!

hotel pool had cold water, not even lukewarm, no kids area. breakfast options were limited.

pool was nice but strongly chlorinated

breakfast was good and pool was good for the kids

location, new property, comp. breakfast and good selection, free parking, staff friendliness

extend breakfast time .lol

then the property said they would check with the linen/laundry staff

hard to get in the parking lot, construction, no breakfast :(

room and the hotel itself was beautiful and so clean, the pool was warm and clean aswell

was a gym open 24/7 they hide the microwave and mini fridge in a cupboard so it feels more like a room in

staff was polite , they had starbucks, the gym was awesome

location, good value for money, loved the little kitchen and wonderful breakfast area that we all could sit

wifi service was not good . which really disappointed me .

the kitchenette in my room was a little tight

the breakfast was ok. the basketball court was ok for the kids.

location easy access and free parking

loved how the laundry room is big n spacious, opens 24/7 unlike other hotels

guest laundry onsite if you re staying longer

kind of kids pool

the kids found the pool a tad small!!!

i also enjoyed and appreciated the equipment in the gym

i didn't the fact that you have to pay 8 dollars for laundry and you need to buy detergent too

we had an issue with doing laundry, we were waiting for a gentleman to take his stuff out of the dryer for 2

a lot of different amenities available, such as laundry, pool, fitness centre etc

laundry room can have a little device to pay with card or with tapping.

laundry procedures, not customer friendly.

ceiling or other bright light in the room, no laundry facilities on premises or within walking distance

no laundry, small breakfast, poor wifi connection.

no coin operated laundry machines for guests.

honestly wasn t thrilled pulling into the parking lot and seeing very few plowed spots, which led me to assume

i didn t like missing breakfast on sunday morning

was doing their best to be accommodating, laundry on site was cheap and very much needed after my travels

close to a go station and there is coin laundry onsite

great location, close to the airport. laundry facilities very clean and machines worked well.

guest laundry was great and fast wifi

relaxing atmosphere, free parking, there is also a laundry room in

also, the hotel has laundry and fitness centre, required for a family

breakfast was good. bed comfortable. place clean

was closed because the machines are not working the swimming pool was also closed there was no room service at

breakfast

the breakfast was exceptional. i definetly would stay there again.

also, having working laundry facilities on my floor was a bonus

one elevator working, guest laundry washing machine was 'out of order', and overall, the place was a little

a pool, a fitness room, laundry room, a restaurant/bar

5+ stars highly recommended pool opened from 6 am to midnight free parking

the kids enjoyed the amenities, swimming pool and fitness room.

coffee no breakfast no service no way to due your laundry there is one guest server that harrassing me also the

laundry room for the hotel guest need to be separate from the public

i m not sure if our room was over the laundry room is beside and ice machine but it kept us up all night

pool closed breakfast closed restaurant closed laundry facilities closed

friendly staff, the convenience of having a coin laundry and a convenience store

clean, comfortable bed, free laundry

laundry facilities were complimentary

hotels very clean the pool was very clean. the front desk was very very professional.

views from the room aren't great it's just the road and other buildings, the pool was nice however maybe they

unsupervised children in the pool were shouting so loudly it was unpleasant for other guests (and i'm a primary

i was put in a room that was beside the heating and laundry room the heating system was not working well so i

i can hear people from upstairs pulling their luggage; neighbour taking shower; the laundry room running the

no laundry service, which should have been there

parking

the corner fireplace and cleanliness was excellent

it wasn't very clean. someone did laundry and it was in a chair by the ice machine

location is great. only 2 floors, easy to go up/down. has laundry onsite.

laundry and fitness room available which i didn't use

gym, laundry etc. everything we needed and then some.

we made use of the breakfast, laundry

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available

& bar on site, pool & hot tub

& bar on site, pool & hot tub

high speed free wifi, free parking

there is also a pool, gym for working out and restaurant that makes the whole stay well contained, comfortable

comfy beds, very helpful and friendly staff. even guest laundry

maybe the hotel should think about updating the laundry system

and the laundry room very useful for a 5night stay

our room was next to the laundry but we heard no noise at all

pool & laundry facilities were closed although no mention on the website

only thing is that there are laundry facilities however soap machines need repair and we had a bit of trouble

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

was next to laundry room-machines were noisy in the morning

one housekeeper explained that the laundry was outsourced to a third party and they were short on clean linens

i wish there was a hot tub and laundry facilities

the gym was good as was the laundry facility

room was across the hall from hotel facilities (i think it was the laundry)

tv had some watchable channels shower was nice staff were friendly and very helpful free wifi

wifi was good

she gave us a complimentary late check out as our train schedule was changed

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no

the cleanliness and comfort was fantastic. the great laundry facility was convenient

the hotel has a laundry room for the guests to use, clean and well organized

by accident on a bed sheet, i quote your making me do more work now, i have to take it to the laundry room to

the laundry room existed as advertised, but it required a key, which apparently is unique, and some

was decent and didn t smell considering it was a smoking room i got

wifi usually stopped working

extra cost for smoking room.

there is everything you need for a good holiday: we used the pool, laundry, bistro

the location was easy to get to and had parking

painting underway during my stay, which compromised hp parking slightly

early check in time.

there is everything you need for a good holiday: we used the pool, laundry, bistro

surprisngly good breakfast. quiet despite being close to the airport.

satellite/cable tv reception was mostly terrible for whatever reason, and the breakfast on weekdays and weekends

my kids loved the pool. great staff. clean rooms

loved that the pool room was open late and quiet

i liked that the pool was open until 11pm

i had to pay for laundry and pay for detergent too. it should be free of cost.

- we had 3 cup covers and 2 cups and only 1 tea bag only 1 sanitizing wipe in the bathroom the laundry area on

late night shuttle service can be slow. need to call the property earlier to schedule it.

had to originally ask to switch rooms because i was placed on a pet friendly (i suppose) floor dogs

location, free parking, wifi

pool was good, workout room was good

my info said that breakfast was included - when we got down for breakfast the host said it was not included

friendly staff breakfast was amazing

the food selection at breakfast was very limited almost a reptition everyday

of parking, clean facilities for room, halls, elevator, property and eating area

nice clean spacious rooms, and the added bonus of having a laundry room, pool and gym

and appreciated the complimentary taxi service provided in place of the shuttle, which was out of service

the staff was very nice. the pool and fitness area was also good

cold water pool breakfast

great pool and terrasse

also has laundry

to the airport, spacious with complete kitchen facilities and all the amenities one could want it need after a

pool looked beautiful but was colder than lake superior

wifi was good

gym equipment needs maintenance.

includes a full kitchen plus breakfast, as well as extra sleeping because of the sofa bed with laundry facilities

loved that you got soap or dryer sheets with each purchase of a coin to do laundry

laundry room is not 24 hour, so if you want to wash clothes at 10:10pm, you won t be able to

the small kitchen let us keep our left overs cold and we snacked on them when we wanted

supper clean, awesome pool, very accommodating staff. will definitely come back!

suddenly wifi service has stopped and didn't come back few hours.

such a nice selection of food and available until 11 am, which is great when you have a late check out

we were unable to dine in the restaurant and had to get room service

my dog caught parvo virus from the pet friendly room here and passed away a few days later

there were lots of kids in the pool so it didn't make for a very enjoyable hottub with it being directly attached