staff on arrival very unhelpful phone in the room did not work and the wifi code was wrong she gave me 3

location and nice bar especially for an early breakfast

really good buffet breakfast

not very good if it is raining or with kids and luggage

abrupt staff not so pet friendly unaware of additional pet costs until we checked out unaware that there was

they also don t have laundry facilities and you have to go on a 10ish minute walk to the closest laundromat

staff was using lift to move laundry so lift was unavailable to take luggage at checkout.

the wifi worked even on the third

good choice at breakfast - real coffee from the bar

wifi not very reliable.

there s a gym but it was tiny and also locked

no breakfast facilities, but there was a lift and a gym and the staff were excellent

wifi signal was poor, but worked

free wifi

great location . modern facilities. nice staff. reasonable wifi.

wifi very slow and iffy with lots of disconnects. unsecured system.

was great apart from one chef/waiter saying the bar was closed when we wanted coffee even though the sign said

gave us a very nice room were we could easily accommodate the extra bed and cot for the kids

the wifi signal is not very strong

great that they offer ev charging

the decor, the furniture, it was just lovely, private parking, very pet friendly.

for a bottle of cava in room mini bar which we didn t have, didn t even see one in the fridge

mirror in bathroom, large bathroom counter, lots of clothes storage, good lighting, good wifi, very helpful

expensive parking and bad wifi

wifi was weak and not always connected.

good location, laundry service, good air conditioning, helpful staff.

finally we ordered room service and it took one hour when they told 15m

was big parking available / ev chargers quite friendly staff walking distance from many touristic

good breakfast and room with some street noise from bar opposite

room service was very quick to bring me a coffee when asked

location, comfortable room and bathroom, elevator, breakfast at a reasonable fee, laundry

the laundry was reasonable and so nice to have them fold and deliver

advertised laundry facilities but when i asked they said no the didn t have it

great location close to everything including camino friendly staff, laundry service.

the staff were very helpful and the cheap laundry service was very good value and suited our needs after a few

tried food at the bar that was part of the hotel and i am pretty sure it made me sick

not fault the hotel or staff, but when i booked i was under the impression that there was free wifi and parking

clean, bar right in lobby, just across bridge from center

very quiet hotel with a bar on site

the breakfast was better in the bar as in the restaurant (breakfast buffet)

having the restaurant downstairs is very handy and there is a laundry on-site which was really useful for us

the laundry was 7 euro for a big load, which was also sent to the room when done

location! comfort! price! great room! laundry was done for a fair price.

there are no laundry facilities on site

would have liked laundry services

no laundry facilities because of holidays.

need more attention to detail in the cleaning and better wifi

very central, early check in 13.00 very nice and helpful staff

the staff was very friendly and they were ready to accept my pet even though i did not announce her initially

a while room was huge exceptionally good, staff were rely helpful nothing was too much trouble bar and resteraunt

very expensive laundry

was located right next to the main cathedral and was very close to many shops, restaurants and laundry facilities

no laundry

it smelled like the laundry had been left in the wash too long before drying

the distance that i had to carry my suitcases the lack of laundry facilities on the site.

they would not let you get your laundry done on a weekend

comfortable room; good wifi; easy walking distance to the centre of burgos

pet cost is 35 additional per pet

pet friendly with a vet two doors along if you need to arrange pet travel to the uk

no room service

the bathroom is well equipped and designed, with places to hang my laundry

needs a great bar in the basement area where u can sit comfortably

the room service had very few

on the night we were in the hotel bar we had to wait for an employee to appear to serve us

great location, room spacious and good wifi

no laundry. breakfast should have fruit not just 2 bread.

fabulous location close to old town , supermarket and laundry

bar and bar staff

tried to get ice for the room for a pre dinner drink and was told no ice until bar opens at 8pm!

staff was amazing, we had four little kids and they were great to them, got us all rooms in same corridor, made

breakfast, laundry room, clean.

staff was very helpful with check in, allowing us to leave our backpacks prior to check in, laundry, finding

room at a bath and free laundry wish was helpful.

wifi was weak.

wifi good

having a bath food selection for breakfast no laundry service in overpriced

great little bar and lounge area didn t use the pool but it only cost a euro to hire the towel so that was

friendly, helpful staff. great hotel as very pet friendly.

nice indoor pool, and decent gym hotel wise

one wifi per room ? cost of water ? cost of parking ?

there were no laundry facilities although they were advertised in the room

iffy wifi

the room was clean and comfortable, with free wifi

we have inter communicated rooms so very convenient for our family of 2+ 2 kids

very good wifi

were not offered any wifi password

fab bar dog friendly location was ok will definitely return

the bar and restaurant are very nice and excellent value for

nearby park good for those traveling with a pet

ve always had good wifi access in the hotel but, this time, we were in the room furthest away from all other

the website mentions laundry- but there is none on the property

great food and breakfast at the bar belonging to the hotel

turned out okay, served in little bar reception area and pay each item individually

local bar/restaurant with a hotel attached

wifi was weak

the staff at the bar and cafe could be a bit more accommodating to clients who don t speech spanish

the staff were very helpful and happy at their work, my wife and i with our small pet dog were looked after,

there was a bar but not always open

the bar didn't provide any snacks or tapas of an evening - it was the restaurant (which started serving

it was pet friendly

nice bar man and girl

nice bar man and girl ud83dudc4d

as backpackers on the camino de santiago this stay was luxury, but we the laundry bill was very expensive for

room service menus needed in rooms

room service is terrible

room service breakfast was not good value or even good quality

this remote location has zero english channels on the tv and the wifi is very poor

breakfast was buffet help yourself hot and cold everything you could have wanted

we did not stay for breakfast

ordered room service food was cold on arrival

all good, breakfast perfect, size of room good and clean.

wifi password not shown in the room, only on the ground floor by the elevator

no wifi in rooms. aircon is a ceiling fan.

friendly staff at reception and restaurant but bar staff a bit abrupt

wifi. there simply was none that i could connect to.

bar for a coffee or drink

plenty of parking, and good wifi

were no dining options at the accommodation or in the surrounding area, nor were there any laundry facilities

parking good, bar and restaurant on site with local spanish menu, menu del dia with wine only 12 room fine

also the wifi is fast and of high quality

large free car park, pet friendly, easy access from motorway. excellent value for money.

also pet friendly, however meals must be eaten outside if dining with pets

parking is very secure, and the nearby burgos cathedral is definitely worth a visit

exceptionally quiet location, secure on site car parking, very comfortable and well equipped bedroom with en

- large private parking area - a few minutes away from burgos (by

on el camino, providing both evening and morning mesl service, plus excellent facilities for laundry

laundry posibilities

you can get your laundry done if you get in early enough

the owners were extremely attentive even did my laundry for me part of the stay at la casa de beli

very convenient parking right outside