the pool, bar, and breakfast.

the pool, bar, and breakfast.

excellent breakfast and the arepas were delicious.

convenient parking. nice staff. good breakfast. cleanliness. convenient location.

and the wifi

the breakfast bar was wonderful with an assortment of fruits, bread and eggs

very good pool and bar.

the repairs to the elevators and the wifi was the only reason my stay here was cut short due to my work demands

wifi was strong and constant

also the wifi reception was weak

it was a one night filler stay....clean, good wifi

wifi is good, jacuzzi, size of the room, minibar.

good, secure parking for moto, elevator worked well, ac woked

not like the spa suite that i had reserved

staff, comfortable room with ac, clean, good wi-fi, business centre with use of computers, gym, good breakfast

breakfast was very good

breakfast was amazing and the view from the roof top open air restaurant

same breakfast every day

the free breakfast had a very nice selection

having an elevator would be nice. breakfast a little poor.

breakfast is nice and included bed is comfi room is clean

the breakfast was good, more coffee would have been nice

simple and filling breakfast

breakfast is good

room, bathroom, rooftop pool, sauna, only breakfast could have been a little more varied but it was delicious

highly recommend this perfect hotel, rooftop bar and pool and sauna great location amazing place to stay

nice pool and good on site restaurant

breakfast and parking

breakfast didn t vary very much

very good breakfast buffet

breakfast was very good

good breakfast, hotel staff was nice

the breakfast was tasty and there are many options

parking garage was good and the rooftop bar was great because i could smoke cigars

the hotel has underground parking lot for free (that we missed at first and parked on paid one, next to the

everything was clean as a whistle, the breakfast was top notch as well.

wifi not working in the room

the staff were fantastic, thank you mery as was the room, the breakfast and the roof terrace.

the beds in particular were really comfortable and rooms were well air conditioned with strong wifi

the breakfast was really good and with options accordingly with some specific nutritional needs

wifi was strong with no issues

wifi is not really working

well located, excellent staff, reception was great, breakfast was very tasty and the cleaning and laundry service

when i was out, ac worked well, plenty of hot water, mini-fridge, fresh towels daily, inexpensive laundry service

they even went as far as calling my room to make sure i did not miss breakfast

the location is central, and breakfast is delicious.

good breakfast clean rooms

the laundry service was top notch

spa area with the turkish bath and the steam room in the pool and hot tub and a massage therapy

great location , nice swimming pool and spa / jacuzzi ,

breakfast was excellent. staff wonderful. pool area ver nice.

the parking

breakfast wasn't amazing- it was quite small and we had missed items on it there was some confusion

breakfast was good

very kind staff, good air conditioner and has a good parking lot.

the parking site isn't located in the hotel but in a parking in front of it

parking was a little complicated, but nothing so bad.

great breakfast with an amazing outside view on the 14th

no safety parking area for the taxi to load and unload the bags.

there is not parking

on the rooftop - great location to see bucaramanga - friendly and helpfull staff - clean and nice gym

friendly stuff, quick room service. all great and clean

really nice breakfast

breakfast, friendly english-speaking staff (although i speak spanish), comfortable bed

great breakfast buffet. convenient location.

breakfast was ok

breakfast service was a bit slow.

breakfast was good

breakfast was excellent. staff are very friendly

wifi is a bit slow in the rooms far from the lobby, i heard there were some issues going on and i

helpful friendly staff, good breakfast, kitchen access, spacious, good books

breakfast was ok but not great.

cleanliness, customer service and free parking

the wifi is fast, the rooms are clean, the shower has great pressure, and the breakfast is good

the wifi is fast, the rooms are clean, the shower has great pressure, and the breakfast is good

wifi could be improved.

located, staff is diligent and helpful all the time, breakfast was good and the place was spotless

was very good for the price. the breakfast good

breakfast, staff

breakfast bar shouldve been placed farther back because some guests lacked deceny and coughed carelessly in

i didn t like that much the parking lot

location and it had parking.

we have had a better breakfast when we have stayed before.

there was no pool nor gym

the parking lot was so difficult for big cars. it s not recommended to take the parking

buen precio, disponibilidad del gym, restaurantes cercanos

pool gym food

warm staff, balcony view, breakfast, large room

things like tv wouldn t connect to wifi and since the hotel has events there can be a lot of noise

the gym style machines are old

laundry service, mini bar, interrupted to much in room

very clean and spacious. delicious breakfast and very near stores

menu for the room service should be improved, it's really poor

breakfast buffet was excellent

location, breakfast confront of the room i good and clean. excellent wifi

the staff at the restaurant was always kind and make us feel it welcomed at the breakfast time

breakfast was not good

the breakfast is very, very poor

it does have a pool and a turkish bath, but it is in a very small room that is not attractive at all to spend

actually the parking was no enough for all guest, so the front desk told me that he will call me to the room

friendly, helpful staff always offering free coffee. comfortable rooms with good wifi.

big hotel, big bedroom, big bathroom. good breakfast ud83eudd5e

there wifi was good but i wouldn't say great

the breakfast is nice

late check-in. staff very kind and friendly. satisfying and tasty breakfast.

the water in the swimming pool was murky

the only good things were the staff and the open air (with roof) restaurant for breakfast. (-) the breakfast

the breakfast was 'made to order' and was ample and delicious

& doble decker 2 floor rooms plus close to everything in ciry would stay over & over again oh breakfast awesome

the breakfast is good. the room is quite big and organized, and clean. quite cost-efective.

bed, comfortable, great staff, great breakfast and excellent value for money

wifi did not work

the tv channels are not clear and wifi is weak for me to watch movies on my phone

has private rooms, laundry, clean kitchen, lots of bathrooms, quiet atmosphere, wifi, terrace, and helpful

large communal space with a table, access to a balcony (the property is on the 2nd floor), and a laundry room

wifi is available in dining room

rack that you can use (laundry is 12,000cop per load, but you can handwash in the bathroom), pet and smoke free

has private rooms, laundry, clean kitchen, lots of bathrooms, quiet atmosphere, wifi, terrace, and helpful

clean rooms, good parking and nice staff. nothing special but good for a couple nights.

parking spot and having to leave my car keys

rooms are very clean (and cleaned daily if you so wish), and facilities work well (tv/wifi/a/c)

wifi was acting up, but they managed to fix that. area around the hotel is a bit strange

pool, room, breakfast

great pool, lovely rooms, great buffet breakast

the pool was closed our last day so my nephew was not able to enjoy it.

the wifi was down quite a bit and the room was very noisy

don't let you use the gym past 9pm for absolutely no reason

good ac & cable connection, excellent wifi

friendly, kindly breakfast is good

breakfast was good and location was good

breakfast the next morning was very good

very accommodating and friendly staff. very good breakfast

bad wifi reception

parking is included.

the room was big, even a laundry machine in there

staff were friendly. laundry service was good

secure parking, good breakfast and spacious room

gym. the equipments are really old.

not make an effort to change a room they just suggest to talk with the administrator i think the spa is different

very noisy location. hotel needs soundproofing. wifi very unreliable.

lots of hot water, and an excellent breakfast

parking was full no place to park i have to left my car in the street

breakfast was a buffet, delicious

a full breakfast every morning with wonderful coffee and excellent service.

hospitality very good rooms swimming pool and delicious home prepared food

screen to watch youtube and play some songs , we had a cozy time and with some drinks near the pool also when

breakfast was lacking

the breakfast was very good

breakfast was different everyday and also fantastic

wifi cut out for several days, shower had questionable knobs to turn on good mix of hot and cold

reasonably priced laundry service and mini-bar

good choice at breakfast

nice swimming pool with a great view of the city. great breakfast, friendly staff.

view from the room of the city location - attached to best mall in bucamamga facilities - pool, rooftop bar,

schedule for the gym and pool was too restrictive

breakfast is good and all the hotel facilities are clean and well maintained

the swimming pool was small and the water looked dirty, not appropriated for kids

cold air con, good wifi, lovely patio decks and a swim pool area, quiet restful nights

the breakfast was great and served on the patio decks on each floor

they were very kind to allow us a very early check in after a long over night bus ride from santa marta

lovely staff and breakfast included.

breakfast was good!

they made me feel welcome and the hotel is perfect for the price as well a great location and breakfast

comfortable facilities, delicious breakfast, excellent location and parking

the breakfast was quite good, the rooms were very clean, and overall i believe the people meant to be

the wifi wasnt very good.

wifi

first hot water shower in colombia, good wifi

room had no wifi at all

wifi not strong in the rooms no towels no hot water beds very very hard shower leaked into the

location, pool, clean, good staffs

wifi didn't work in the room

attached to mall rooftop bar prompt laundry service

laundry service was very expensive.

was offered free laundry and a free meal for the inconvenience

full gym, sauna and pool

bed was the best, very confortable, we had a very nice sleeping time, we ask for room service, food was good

the swimming pool is a joke, very small and was dirty, nothing appealing to get in that small pond

great location excellent helpful staff nice spa bath

the pool wasn t working

is a modern place. the bed was comfortable. breakfast was ok, could be better.

staff was rather useless except for one lady from the bar and breakfast who could speak english and mitigated

pet friendly was awesome as i was greeted by a beautiful golden retriever

did not have breakfast. the location is in the

breakfast and comfortable beds and private rooms.

the golf course amazing

very nice gym and group classes

golf, spa, gym, fitness classes etc

the included breakfast was excellent

came with my fiancée for a wedding and the hotel staff was very accommodating allowing us a very early check

we liked the buffet breakfast, some of the dishes were really tasty

breakfast lacked protein by 9am. yes, eggs. no mas.

beautiful grounds, swimming pool and area for children

helpful to bga i liked pool, service there and left before breakfast

breakfast was mediocre

the wifi worked well

location, the breakfast was amazing and the staff was very helpful and sweet

because i had to leave for a very early flight, they got up and cooked me breakfast at 5:00 am

offers breakfast from 6:00 am up to 8:00 am, it is a very short time and will be better if it were up to

wonderful breakfast and a perfect location

the breakfast is a healthy hearty one

a little changes for the laundry place.

scratches in the walls, moudly smells coming out of the aircon, a scary parking lot

great breakfast, clean, quiet, friendly staff, comfortable bed and low price

breakfast is good

the wifi connections had problems

the gym could have been kept open on weekends

hotel is spectacular, food is amazing, people is incredible friendly, golf course is excellent, spa is the best

hotel is spectacular, food is amazing, people is incredible friendly, golf course is excellent, spa is the best

wifi on 5th floor doesn't work

the spa was great and also the breakfast spread was really good and delicious.

location, lovely family cabins, very clean, friendly staff, great pool and playgrounds for the kids

location, lovely family cabins, very clean, friendly staff, great pool and playgrounds for the kids

location, lovely family cabins, very clean, friendly staff, great pool and playgrounds for the kids