came to see the room , she was very pleasant but blamed the dispicable condition on an outside laundry and

folders in the room and staff did not seem to understand this when requested also there was no laundry or laundry

the pool, as nice as it is, it was full of swimming lessons, leaving very little room for us.

only fault really was bar staff were very slow at serving

comfortable room with excellent wifi

laundry service was ridiculously very expensive.

were going a wedding and we requested early check in so we could get ready in the room, hotel was booked out

in addition, there was free underground parking and the tram stop was right on the hotel's doorstep, providing

we finally got a night away from the kids and it was the worst hotel we've ever stayed in

very easy access to transport and everyone was nice inside, the room service wasn t too bad either

shopping mall was closed by which was convenient for laundry/shopping/food

wifi is appalling

friendly and professional staff, secure underground carpark with plenty of spaces, good bar with a great selection

comfortable bed, free parking, no hassle wifi

very friendly staff. nice food. comfortable rooms. free parking was very convenient.

breakfast was super

a swimming pool or spa would make it exceptional!

comfy beds, room service

very good hot and cold breakfast, free parking and decent gym, considering it is a small building

very friendly staff, lovely bar also

additionally, the room lacked basic amenities such as kleenex, bottled water, laundry bags, an ironing board,

i don t like coz there s no plastic to put ur laundry..ironing..small fridge inside the room

no laundry basket in bathroom for used towels after shower

great stay very relalxing and the hotel had a pool which is a great which you have kids

staff were lovely and so helpful from the room service to reception, barstaff could not fault any

to move room as was above laundry a bit rumbling when above on floor 2

not saying i brought my weeks laundry to press there but just to freshen up my pants for the night out but that

accommodated an early check in for us which was much appreciated after an early travel with 2 children

the price for 2 drinks at the bar was over 22 euro. very expensive.

very family friendly. staff made extra effort with kids.

no laundry on weekends

our kids loved the smart tv in the room

gym small

great hotel for staying with kids and ideal for matches with a short walk to the luas

great hotel for staying with kids and ideal for matches with a short walk to the luas

no laundry facility

has all you need: restaurant, bar, laundry service (2 day turn around tho)

the room was clean. the staff is very friendly. parking available.

big modern clean room .beautiful mountains view. comfortable bar and caffe.

kids meals were especially great value for money

was noise, i think laundry room which was minimized with earplugs

the rooms are ok- lack simple up to date add ins like laundry bags, working wifi, the shower wasn t working

good for parking and easy to get a tram

the stairway and entrance and free parking.

hotel wifi was good

in shackleton house - it was beautiful :-) stayed with my 2 sisters & 2 kids, we felt like jane austen at

place, loads to do, spa fantastic, rooms quirky, food and drink brilliant

spa training on so couldn t book a treatment , no pool

at one point, we had to locate a large pot in the kitchen, fill it with tap water, and dump it into the toilet

setting with a waterfall backdrop to enjoy while having a top class dinner and with two beautiful bar areas to

then the bar tender brandon was chatty and adviced on different cocktails

breakfast freshly cooked to order and acres of parking

great breakfast and staff were great, perfect location for travel, plenty of parking

the hotel fault but we were woken with 2 phone calls and a room service which we did not

i think they were still working on the spa area as there were builders in that area.

no phone reception in the area and the wifi wasn't working very well for all of us.

were staying 2 families- 4 adults and 3 kids, we've got an upgrade for rooms, got a lovely evening in restaurant

could hear everything in the rooms around us, hairdryers going at 7am, kids crying, doors ( we have kids and

room service is the worst i ve come across

lovely court yard area and plenty of parking.

no laundry bag in the room

were in a deluxe room next to store room/laundry room got wakened every morning by collecting stores and

rooms are fantastic and bar and lounges all comfortable

we are non smokers and stayed with kids so the smell was very unpleasant

30 and i asked could i get an early check in and they went out of there way to get a room ready for

super friendly staff, great that it is pet friendly and the breakfast was lovely

the lounges and bar was spot on

parking was very handy and secure behind the hotel

super friendly staff, great that it is pet friendly and the breakfast was lovely

wifi good staff nice location

had a room on the fifth floor not sure if it close to an external fan or the laundry room, the door next to mine

room service menu also full of choice

breakfast was so delicious wished i could fit more food ud83dude1e

there would be water babies classes on and we could only use the small but of the pool and the kids were so

direct path to the spa and leisure centre

delicious breakfast

good wifi

location is great, good breakfast, everything is clean

)we found parking very easy so ideal if you are touring

we had dinner in the bar & great service & staff also

was clean however corridors had laundry bags, rubbish bags, empty bottles, plates and glasses everywhere

sure if rooms weren't cleaned and towels replaced due to covid 19, or were we supposed to leave laundry out

dirty laundry bags, dirty towels thrown on the ground and rubbish everywhere

was poor around the hotel, lots of dirty laundry and dishes were in the corridors

card amount 20 euros and when i asked about that i received an email stating that this is a laundry service

also there was no price mentioned for the laundry service, so upon check out

from the laundry/kitchen which was only noticeable when the windows were open

i had an incredible over night stay and made use of the rainforest spa located on the grounds for a morning

great food & choice at the restaurant (had dinner + breakfast) garden is great for kids, there's a small area

wifi was down throughout our entire stay, though they were working to fix it

small rooms with poor laundry facility

to drive to with free safe parking

plenty of parking, great wifi

tidy useable hotel- staff very helpful to reorganize beds to keep kids happy

customer service very good across reception, room service and bar staff

we also found the food options for kids pretty limited we weren t looking for anything special, just

rooftop bar is excellent and our kids loved the robot lofty. the location is perfect for us.

late check out granted with no problem, all requests solved easily

and room service

we were accommodated an early check in as well as welcome drinks for our anniversary

they were accommodating with our early check in request

room service was gorgeous

staff were excellent, great location, would recommend for family travelling with kids.

was exceptional and customer focused two spainish ladies especially maria serving in the bar were so professional

excellent shower and gym

only complaint would be the price of the laundry service

clean towels has a strong scent of laundry detergent

center was very nice ,i enjoyed the sauna steam room jacuzzi and pool , next time i will use the gym too

breakfast was great, yum sausages

lovely staff, beautiful hotel, room service was very fast and food was beautiful

staff all round were amazing especially jake working behind the bar

that i couldn t order room service.

and rushed when trying to get food from the breakfast buffet - just wasn t so easy with the kids but we

just the breakfast are not so good

word of thanks to every staff member as they were phenomenal, especially the lobby staff at the bar staff, so

elsewhere for laundry service

i also really appreciated their quick laundry service

manager added money to the cost of laundry. we agreed to one price and was charged more

also, when i had some laundry done, i was told consistently that it was 12 euros, but when i went to pick it

have wifi in the rooms and not just in the lobby and common room.

parking on site, very close to supermarkets (tesco, donnybrook fair), a laundry machine (k petrol station),

great laundry service too

they also provide laundry both wash & dry for 12 euro all together

view, friendly stuff, cozy atmosphere, fast laundry service, nice breakfasts

was quite expensive to do the laundry

nightclubl a better use of space would be keeping the restaurant open for the evening meal and a laundry area

they had a bar terrace-until i seen the supplied ear plugs

the wifi was very poor and the room was very warm and stuffy.

wifi was pretty good, low fat yoghurt and low sugar

the bed was very comfy!!! excellent wifi

it was great that breakfast was free for kids too

the gym had great facilities

lovely bar area and gym was well equipped

ordered room service breakfast, which didn't arrive at the time we had ordered for, and left us waiting

location, that they would let us bring kids , breakfast was delicious

reception which wasn't a problem but room was very cold and we were woken early next morning by laundry been

first hotel where not even laundry bag is provided if someone wants to use the facility

laundry was sloppy (did not follow instructions) and late

deck each time we needed more toiletries; half-assed room cleanings; a couple hassles with the laundry service

they don't really have laundry services (charge per item, very expensive)

breakfast was good.check in and check out fast,had laundry facilities

room service menu in guest book was wrong menu and price

price of the drink at the bar was really really expensive i mean i got a tiny bottle of coke and it cost five

the room service breakfast was really good and the staff were amazing

no wifi

loved the decor , amazing bar ! staff were lovely and checkin was pretty easy

limited food times in the bar but what they had was nice

i could not have wished for more, everything we asked for was accomadated, even our late check out, could not

bar downstairs was fantastic

the tablet in the room that you can use for room service and other choices was a nice touch

found dirty laundry from former guests halfway under the bed and some other things that the housekeeping must

my laptop wouldn't link to the wifi as no login page came up though did on phone.

beautiful property, nice big rooms with big beds, plenty of onsite parking, delicious breakfast

wifi is the only thing this hotel needs to get better, it keep disconnecting and is very slow a lot

staff were excellent and very friendly especially to our young kids. excellent value.

there was no spa in lucan spa hotel. no room service.

great breakfast, convenient location, nice to have single beds for our kids

easy to access, safe parking.

good location just outside dublin city so the hotel was quite and peaceful for the kids

both dinner in the bar and breakfast

room was gorgeous so clean, staff were very friendly, room service was fast

wonderful choice at breakfast but staff still happy to provide food not on standard

lastly, the location/atmosphere was great there are a few parks nearby to stroll in or take the kids to play

was quite a queue for breakfast, although i appreciate that it is a busy time of year

lemuels bar is of particular note

in my mother's room, a bag of dirty laundry was left on her floor

no room service no laundry service in room amenities not

wifi was poor

wifi in room was good at best

breakfast wasn t huge but the quality was outstanding and everything tasted great

no laundry service as indicated

the laundry service is hired out by the hotel and is apparently terrible

and forth from croke park so maybe i would have taken an elevator ride but i stooped in the bar and met some

great stay and they are right - a fabulous breakfast

fantastic staff. beautiful building. amazing breakfast.

proximity to temple bar but quieter

location, near the bus station to/from the airport, temple bar street is in 7 minutes walk

waived early check in fee

allowed us early check in

good seating in the lounge, full bar and really

staff was so very helpful, even took care of my laundry issue, thanks george!

laundry needs improvement

room service is not automatic

good wifi facilities & cooked breakfast

bed was really comfy & room service was excellent

the pizza ordered for room service was not to my liking. would not order again.

pricey spa treatments

very comfortable bed. lovely staff. very good wifi.

staff on reception and the service in the bar and coffee area were great

breakfast was excellent, and evening meals were very good, and priced in the right area

at first we were given a basement room, which i wasn't very happy with as it was stuffy and the laundry next

the laundry was directly above our bedroom so there was very loud banging in the evening until 7pm ish

unfortunately it was on the ground floor beside the reception and the laundry

were in a room directly below the laundry room which was used very early in the morning

wifi was a bit spotty, using skype was a bit challenging.

really fast turnaround on laundry

the fact there wasn t any laundry facilities in the hotel.

would have enjoyed a few drinks after 11:45pm chatting with other guests they all agreed,and no room service

also reception was kind enough to arrange late check

breakfast was of exceptional high quality and the staff very friendly allowing an early check in

there was a bag of laundry in our room

that would save on labor costs and reduce the environmental impact of all the laundry

early check in, possibility to leave bags after check out to collect later

hotel employee at the bar was

wifi was very good

we used the laundry service and it was prompt

gym could do with an update.

great room service and professional, courteous staff

staff, location, breakfast, cleaness

men at the door were so lovely , took our bags straight away and we have a lovely early check in

tv reception was poor and had no kids channel

easy walk to temple bar area and shops in that area. very clean with big rooms.

i stayed with my two kids and we found the location excellent, the beds comfortable and the room clean

location was excellent, the check in staff were very hospitable and i was fortunate to get an early check in

no room service, no adjoining rooms, and no suites

the laundry service was fast and

room good and clean and have everything if you want to cooking or do your laundry

nice and safe facility clean breakfast was good wi-fi worked well staff very nice kitchen and laundry in apartment

would have liked faster laundry options.

the washing machine was broken but they offered to do our laundry. so that was nice!

timing of laundry and room cleaning service a little ambiguous

staff were very friendly and were always more than ready to assist with any query, whether it be laundry, food

the irish breakfast is very good and the staff was very helpful

breakfast and staff were amazing a very warm welcome

the wifi was super speedy

no jam with the pastries small things like unable to get in the lift as it was being used for laundry after

the bar, bedroom and breakfast were great

the hotel and they offer a free glass of wine for residents & the next morning we had a delicious breakfast in

superb breakfast

as i was traveling on a long overnight flight they accomadated me with early check in

in addition, we used the laundry service which was very worth the price

had some laundry done and the some items not fully dried

no gym, but i knew that.

no gym or fitness area

staff fab location excellent breakfast lovely altogether

the only time we had any issue was one night having nightcaps in the horseshoe bar we encountered a rude

room service easy, quick & sufficient

great gym facilities, lovely rooms and 3 impressive bars

drinks at the bar are pricey. however, the service is exceptional.

room service was excellent and the hotel was packed with sparkly people

like air freshener bar & restaurant closed for refurbish, so no ice, or anything else bags of laundry piled in

smelled like cat urine in the hallway there were blue large bags of laundry outside of almost every room wasnt

to cleaners room/ cupboard which was noisey sounded as if there was someone in room also large laundry bags left

laundry service was also overpriced and would ve cost us over 200 for a medium sized bag of

to a church and bells went off all night, laundry bags left in hallway all day and tstill there at 1am could of

no laundry facilities

the hotel also offers bar and restaurant facilities

there is no room service

restaurant & bar downstairs

comfy, shower and wifi good

from the doorman to the waitress for breakfast

location, food, staff at the door and bar staff.

room service was delicious and the hotel is in a great part of town

no pool or spa facility which i

the gym too small

allowed early check in which was much appreciated. room was spotless.

location, very friendly staff, good bed, early check in possibility, safe parking lot for our

stay a little pricey compared to outer big names hotels heater next to kids bed wasn’t ideal as so hot had to

the bed was comfortable and the wifi worked just fine

helpful staff, late check out.

they charged 11 euro for the privilege of using the washing machine- i asked if there was a laundry service

additionally, they're charging 11 pounds to do 1 load of laundry

spacious rooms with luxurious bathroom and laundry facility...

wifi was not good

large clean room with big bed. good wifi signal. central location.

great range of onsite facilities for anyone interested in spa, pool, dining, laundry services, concierge

gym too small

very nice and caring staff at reception and later in the lounge bar area

beautiful surroundings and gardens. lovely spacious room, very attentive staff, great breakfast.

amazing room service and great breakfast

scandanavian cool vibe, wide plank oak floors, incredible facilities (fully equipped kitchen and laundry

we did our laundry and i have to admit the all-in-one washing/tumble dryer was fantastic, one of the few i've

room service for breakfast wasnt great

are very thin, so you could hear kids quite loudly in rooms crying and running up and down corridors early in

the single bed was only a kids camp style bed and was very in uncomfortable

laundry very convenient and good standard

the gym is excellent- busier than usual

the beds are super comfy, breakfast is excellent and there are superb facilities - gym, spa & swimming pool

our dinner to us we asked him was it okay to walk around the grounds of the hotel and the golf course with our

great location. super friendly staff. golf course on the doorstep.

seating areas and bar and restaurant

planned, the staff is warm, welcoming and unfailingly helpful, the hotel is immaculate and the bar and restaurant

we had lunch in the bar and breakfast was lovely

breakfast was fantastic ohh the mini bar & snack box in the

we ordered room service and the food was tepid when delivered

the libary bar was lovely

the library bar was quite relaxing and the breakfast was lovely

no room service available after 9 pm, tv not working, bed not great, vey noisy until 2 am

wifi wasn't that good and for me - coming in to work wasn't strong enough so i went out for

i was happy to find the bar open and lively for an evening nightcap

need more laundry facilities

laundry facilities

i didnt utilise them but there were laundry rooms

laundry facilities, on site pub and cafe and luggage storeage

having laundry facilities on site as well as a restaurant and bar make for a great stay easy access to so

disappointed when i had to pay 12 to park my vehicle which has a height restriction and laundry company

no proper laundry service

there was no place on the property to do your own laundry.

room was very noisy i think it was next to laundry room so i could hear washing machines and as it was above

friendly staff, lovely new refurbished bar and restaurant area

everything was amazing i did feel like there was price gouging in the services such as laundry(which is charged

laundry service was expensive as everything was dry cleaned, would like a less expensive option for

because the pool, hot tub, sauna, steam room, spa, massage, bar, room service, laundry service, bed and bath

all very helpful and nothing was too much trouble from reception to the bar and restaurant

beds were so comfy! nice to have gym and leisure facilities

the prices for laundry services are too high.

located to the main tourist attractions and temple bar area for pubs and restaurants

early check in was ideal also

overpriced in all honesty, snack bar at reception expensive. 3 for a mars bar etc.

gym was also impressive

location, with the kitchen and laundry facilities located on level 1

location in temple bar area

the location was great, just a little further up from the temple bar area, so it was still very convenient

location was excellent and the hotel bar was cheap and great atmosphere

he even made me a late night sandwich and praise to the young girl in the bar and restaurant

wifi/connection wasn t working for me, had to go out on the street to text/call

we stayed with kids and they wanted pancakes or waffles but nothing like that on the menu

visited bar late in the evening with my son and nephew ,very relaxing after busy dublin city centre

the bar area is very comfortable amd relaxing

i couldn't find a wifi code, though to be fair i didn't ask for one either

great staying here, rooms are massive, bar and restaurant are excellent and the staff are first class

the breakfast was lovely staff at breakfast could not do enough for u

fabulous hotel, breakfast in the morning was gorgeous, will def stay again

breakfast was served in a wonderful room and it was delicious