the swimming pool is tiny and the fitness center is poorly equipped. that was sad

kitchen staff needs to see the clip give them the pickle

the hotel charged my $75 pet fee. too expensive..!

hard to find someone at the front desk and bar was closed due to no staff

hotel was clean and nicely decorated and the bar and restaurant area were very nice

did not use the pool but did notice a couple of families with small children enjoying it

food and drinks in bar were very good.

did not eat breakfast but overall i was happy with room and other amenities like pool and weight

the restaurant in the hotel. the gym, pool and spa

are not offering room service or cleaning services which can be inconvinient if you are spending more than two

amenities like fitness center + laundry

the convenience of the bar, laundry and indoor pool

the kids loved the pool, the hotel itself was very pretty and the rooms were very spacious.

the kids loved the pool, the hotel itself was very pretty and the rooms were very spacious.

friendly staff. great room. very clean. convenient parking.

vending machines should be in lobby or hallways, instead of out of the way near laundry room

my hubby went downstairs at 1200 to ask if he can buy quarters to wash laundry before we go, management then

walls were paper thin, i could hear everything from conversations in the parking lot under my window, arguments

on the first day, people sleeping in their car in the parking lot

good price but a rather strong pet smell hit us when we opened the door

you could see the dirty laundry facilities from the front counter

also, there is a sign on laundry room door that says,

ice no breakfast only a vending machine in the laundry

felt the vending machine could offer laundry detergent since it s located in the laundry room but perhaps

laundry and back of building needs to be cleaned.

loved the breakfast

breakfast had good choice. the room was beautiful and spotless. staff friendly and very helpful.

there was amble free parking and a good free breakfast

super small bar of soap that apparently you're supposed to use for sink area & shower

breakfast good. location was safe. rooms were nice and big. staff was very kind and helpful.

there needs to be an on site laundry room with multiple machines

laundry was out of service.

the room is outdated. tv is small. laundry room is dirty. one ice machine did not work.

we were there 3 night and no room service came.

bothered me was that the reservation was for a courtyard room and we were given a room facing the parking lot

laundry room

laundry needs some sort of rack to hold the clothes we put on hangers while folding others

if not, and you want more towels, sheets changed, etc, you take your own dirty linens to the laundry bucket by

laundry facilities great, big room for family to relax in.

pool closed. no breakfast.

didn t like that laundry services weren t complimentary

we used the laundry facility and that was also easy to use and kept clean

good laundry facilities

laundry is available

wifi was very spotty and difficult to deal with

excellent breakfast and staff

the pool was very nice and the breakfast offered a lot of variety.

in the kitchen

suite was very nice and comfortable with a separate bedroom and living room/kitchen space

breakfast was fantastic - lots of options to choose from

the laundry facilities were a plus

the hotel uses covid as an excuse to not automatically give room service

the pool area was outstanding as well as the lobby and breakfast areas.

it s always a great little breakfast to get before you start out for the day!!!

would love to have had a large indoor heated swimming pool

i think the room that i am in where was laundry room. it was noisy

there was no laundry facility. for this particular trip i really needed that.

no laundry facilities to use but that was ok

breakfast was great!

hotel employee were friendly, kind, professional and helpful! breakfast staff greeted us!

room was opposite of the maid's laundry area

breakfast was great!

no directions to the pool and was locked. should have something in rooms explaining the details.

the breakfast bar was really nice as well

nice pool area

there is a little gym and laundry in the building and they were both very clean and there was a little shop to

also, free laundry

as always it was clean and comfortable and hot coffee is available 24/7 in the laundry/gym area

there s ample parking, a well-equipped gym, and an in-house laundry facility, which made our extended stay

the fittness/laundry room is great

no laundry bags

room missing bags for dirty clothes/laundry.

very good breakfast

would have liked to seen a few more options on the breakfast bar.

was a good size, used the gym and it's adequate for a couple people, had breakfast and it was adequate

laundry room was dirty and no soap available but target was right around the

we had to stay an extra night because of severe weather up north so the laundry and fitness rooms was a welcome

laundry area was filthy

breakfast staff pleasant

parking limited and pet policy

did not use the pool or eat breakfast there so cannot comment on that

pool was closed, bummer

wifi was horrible

we could sleep the air conditioning wasn t that cold tv channels didn t seem to work but the wifi worked

the pool was pleasant and we enjoyed our room

free laundry and room kitchenette was handy

would not bring us any clean linens and expected me to bring a full laundry basket down floors in order to give

amazing! conveniently located, huge rooms, helpful staff, clean, laundry on site

free laundry facilities full size refrigerator room was very clean/like new

well-equipped, bathroom great, spacious suite with extra bedroom, sofa bed and recliner chair, laundry on premises

the laundry room could have been part of the room rate.

there is always laundry and cleaning, cleaning, cleaning to be done when you have nothing else to do

the guest laundry services were convenient; but we loss our money on (3) machines

we also had a huge dirty laundry cart right outside our room door

dont know if theres a laundry area i havent seen one

very clean with excellent staff and good breakfast

however, as the hotel is pet-friendly, there was a slight urine smell in the room

did not have complimentary breakfast

we did not use the kitchen

the pool had leaves and paper floating in it.

everything from the cleanliness to when you first walk in, the comfort of the bed, the huge breakfast, the

the room was nice and clean, and the breakfast was great.

breakfast was really nice

room was clean and the breakfast was fresh and delicious

very quick and easy check in, clean rooms, good free breakfast

also, i used guest laundry to wash clothes the first night

free laundry

clean, had microwave and mini fridge, nice workout gym

staff and kitchen/dining area staff were great - attending to a special request or two with pleasant smiles

having a fully staffed kitchen where you could get a full breakfast.

convenient laundry facilities

convenient laundry facilities would be perfect

customer service is quick in first paste laundry room clean in incredible from inside out

convenient location, laundry facilities on the premises, professional and courteous staff.

the dryers didn t work in the laundry room

no place to do laundry

laundry facilities on site (despite laundry facilities being listed as a property feature)

no laundry facilities.

and they gave my a king and pullout , the sheets were dirty and they said they didn t do laundry yet, the

laundry here it is hard but at the end i saw laundry bags coming through the door

cleanliness, laundry facilities and peloton bike.

cannot express how amazing this stay was for us especially just having a kitchen in our room

it was a very nice place to stay for families with pets

the pool was closed the whole time .

wifi set up

free, ample parking

in the morning breakfast was ample and fresh and good

breakfast bar was overcrowded.

complaint is we were completely bamboozled into paying a ridiculously high pet fee that was never disclosed

bad hot breakfast

also, our room was very close to the housekeeping and laundry rooms

would have liked better quality food for breakfast , as i've had at some hampton's' wheat verses white toast or

the parking lot was clean and well-lighted

annoying when you have to be so e were and need to get the kids fed

wifi was flaky. mini fridge didn't work.

parking was a little tight

very nice rooms very clean good location breakfast

the staff was courteous and helpful and the breakfast was really nice.

very clean and comfortable. pool area and water was super warm. great for the price.

did not get to go down for breakfast so don t know about that

laundry was challenging

the pool

walking to bar and restaurant, central to our family events

pool was colder than i will get in

thing i did not like was the strong chlorine smell in the room because our room was above the pool

longer breakfast am..hot stuff always pulled by 8:50am

bed/ tv with wifi for kids

we love staying there s. it s always so clean, and we love the indoor pool and hot tub!

the hot tub was gross, the kids whose parents were allowing them to use it as a swimming pool were covered in

kids loved the pool and basketball court

were surprised to get to the property only to find out that the pool was out of order and the laundry facilities

comfortable bed, nice staff, welcoming, pet friendly

they also had a bar & a pool table in the same open area

be offered but you had to pay and the choices on the menu were not a broad one especially for kids

hip but not pretentious! welcoming. loved the gym.

the laundry facilities we were on vacation that i would wash a couple things it was gross

didn''t see the pool either

my kids loved the elevator and the ability to run around our

beautiful, clean, bar and food service

great hotel. very clean. excellent breakfast.

the staff were very helpful especially when we wanted to do a laundry and couldn't download the app

front desk staff; kitchen staff; room location on first floor;location

clean and ease to get to parking

love the location and free parking is an added bonus for sure.

decent breakfast

have a laundry list of what i didn't like

pay for breakfast, pay for parking and have to sign up for hilton honors to get wifi

the restaurant or bar was not open

not even room service

very friendly and attentive staff, a good restaurant and well appointed gym

kitchen in room

kitchen area, lobby, tates cookies for sale at front desk, great free breakfast buffet, proximity to green

the breakfast

the hotel offer great amenities such as free breakfast, free internet, and or pet-friendly rooms

the hotel refused to waive pet fees and was rude about it

nice rooms. lobby area and rooftop pool

location. modern. cleanliness. rooftop pool.

surprised that there was a charge for parking $25 and a pet fee $50

clean very modern cool pool on roof

a pool is on the roof

excellent breakfast

nice bar area

the gym and comfortable beds.

suite layout very cumbersome parking was not accommodating no daily room cleanig bar should open at noon for

also, need a pool inside.

the staff were great and very polite. breakfast was awesome and the beds slept so good

have never really had a great free breakfast at any hotel

good location, clean, very nice staff, and good breakfast.

to do with the establishment, just soccer tournament going on somewhere near and the kids were extremely loud

kitchens in the room

they didn't have coins for the coin laundry

laundry room was great

the single entrance to the parking lot was a little weird but by no means a deal breaker

parking could've been better, the lot seem kinda small considering the size of the hotel.

the swimming pool was actually warm unlike other heated pools

that went on into the late evening hours and started again very early morning (possibly from the laundry room

laundry facility

pet friendly, a huge plus

clean, pool was great for the kids, 5:30 kickback was great!

and knowing that the drury is pet friendly is wonderful

parking

of cleanliness in the hallway, stairwell, laundry room; trash everywhere; my room floor was very very nasty as

the smoke you can smell people smoking next door to your room

parking could be better

parking space

the fact that i had a non-smoking room there were clearly people smoking in it before

no change machine for laundry or place to buy detergent etc, dryer max is 40 min for 2

weird smell in the room, someone s dirty laundry on the

breakfast should have more variety of foods

night the whole place smelled like marijuana, definitely not a place to bring kids

wifi

no pool , no laundry facility .thats important .the breakfast was ok!

they are pet friendly even for larger dogs

perfect, pool table would be fun if my boys ever got a chance to play in between all the other kids

parking was perfect and easy

loved the game room downstairs my kids and i played games and pool until after midnight

also, the laundry room for housekeeping and cleaning room should not be so close to hotel rooms

laundry services were decent, we enjoyed the indoor pool and hottub, rooms next to each other,

the laundry room

someone left their laundry in the guest washer when i needed to wash.

thee front desk employee told me to go down to laundry to get them

updated, free hot breakfast, gym, laundry, and a pool

beds were comfortable, and the kitchen had more amenities than we needed

the breakfast was awesome!

complimentary breakfast was delicious

they had a gym, and the location was great

momma wasn t sad about the moxy drink the bar whipped up for

great location, clean rooms, bar and lobby were really fun

not for kids, but it’s a great stay for 21+

were given drink coins after we ordered and paid for a drink at the bar because our check in was slightly delayed

customer support, has good options for food and accommodation, also has a gym, very convenient to vanderbilt

room was very clean. breakfast was great.

pet policy

wish i was able to spend more time around the hotel to use the pool and fitness center

very nice and clean, pool was great , room was large plenty of space

the kids liked the pool.

was surprised at the full kitchen amenities, free laundry and spacious work desk

plus they have a laundry onsite for the guests that s free

the free laundry facilities were a major plus especially being there a week

friendly staff. clean hotel. free laundry.

very very clean i love the pool table my kids loved it

the guest laundry floor was dirty and very wet

super clean. all the amenities we needed. easy check in and check out. loved the laundry room.

the shower was amazing. the room was clean and nice. there was a fridge and on site laundry.

the laundry was more expensive than other hotels.

good breakfast. appreciated laundry room.

the laundry was out of order

complaint would be that it was advertised laundry available but it was not working

guest laundry was in need of cleaning

we did our laundry their was no sign for the dryer stating it was closed and the front desk never mentioned it

laundry services but they never had change so you could do laundry

liked the staff, the breakfast was nice and the guest accommodations like the laundry room was neat

sheets smelled like someone was smoking while they did the laundry

would have liked a laundry room for guests

the pool

pool hours start at 10am, but check out is at 11am

location, good size rooms, very friendly staff, roof top pool, very clean, plenty of storage space

the pool was very small.

the breakfast bar was so expensive and the food was just warm

the pool was not heated and there was no jacuzzi

clean and rooftop pool

the roof top pool was really neat

love the location, seeing the treats in front for the dogs, the rooftop pool is nice and has a great view

the rooms are spacious and the kitchen with refrigerator and microwave and sink are great

would have liked to have had a full breakfast not just cereal or beagle

the kitchen area was a nice feature.

waiting to use them and it delayed our plans a couple of times while we waited to wash our laundry

the tiny box of one load laundry soap was way over priced!

clean! fast check in! good breakfast!

the pool is warm and awesome but small capacity but the facility was highly accessible and very great

location from nashville, finding the entrance to the pool and parking entrance in the rear.

cheap uber /lyft to nashville 15-20$ free breakfast was okay has a laundry on site for

would be nice for more options of laundry detergent in the laundry room and more basic cleaning supplies in the

love the in room kitchen, free parking, and that there was two vending machines accessible in the laundry room

all locked in laundry

laundry room was a bonus

we also used the laundry washer and drier for our soaked clothes

good parking, location ok, staff helpful, facilities excellent, had a laundry - great

good price...fairly new, nice pool and laundry, decent breakfast

laundry machines require online registration and spend more more (there is a minimum required to

laundry and pool were nice too

no ice or vending machines and laundry facility

around our car, there was a couple fight to the point of almost physical violence in the parking lot

it was cheap and there was plenty of free parking - but i wouldn't recommend a long stay!

breakfast just a minimal pass.

maybe a little more choice at breakfast

my kitchen faucet was a little busted and spurting out thebsode. everything else was wonderful.

one bedroom apartment very comfy bed and everything you need in the kitchen etc

classy, upscale lobby/common area and amenities (gym, outdoor area/pool)

would be nice if the kitchen had some basic supplies like salt, pepper, and oil

nice coffee bar in the am, cocktail bar in the evenings

nice place, laundry machines available which i needed

check in, rooms not ready, no laundry bag. long wait

also free laundry for guests was great

laundry should not be charged. must be included!

only thing i didnt like, was that there were no coin changers in the laundry room

i also didn t like that their wasn t a laundry room , nor ice machines on every floor

the bar and restaurant were wonderful and just right out the front door are all the sights!

there were 4 employees sitting at the bar and no one approached us

terrific gym

the breakfast was good and the gym had the basic things we needed

we had a nice breakfast every morning, then relaxed by the pool and off to sightseeing

the free wifi worked great; my husband was able to use it for work video meetings

didn t eat at the breakfast bar because we had an early appointment

the hotel is pet friendly and there was a dog down the hallway that barked incessantly during the day and early

i used the gym, it was also clean and comfortable

the laundry, and fitness room were out of service

the fitness room was closed, the pool was closed, and the laundry was closed

hygiene items in the room from previous guests, no coffee pods found used in the machine, offer laundry area

the breakfast was amazing

one way in one way out parking lot

no laundry facilities

restaurant at breakfast was understaffed and our food (which was quite good) took an inordinate amount of

pool bar was closed - -

do not stay on the 7th floor unless you have a pet.

i very much liked the shallow part of the roof-top pool with the chairs in it for relaxing with your feet in

every time we walked in and out we saw an extra large bundle of dirty laundry

it was handy to have a laundry

the stairs to go up and down from 4 to 3 to pool and laundry were dirty

we were also right across the laundry room and a side exit door, so felt it was a high traffic area

room was right across from the laundry

no laundry facilities

room was located next to the laundry room and it was loud with constant talking and miscellaneous noise

was unable to use guest laundry room due to appliances not working

being a pet friendly hotel, i wonder what exactly made that spot on the carpet

also the people or kids in the room above us were jumping off their beds and making a ton of raucous from 3am

was very upset that the sat and sun i was there the roof top bar was closed for private parties

location, within walking/uber distance of broadway, the balcony bar and lounge upstairs is beautiful peaceful

great breakfast, friendly staff, clean and comfortable.

our kids were really looking forward to it & once we stepped out of the elevator we were told no kids

the breakfast was nice and fresh with different variety on daily basis, the extra bonus of having a

their breakfast was very well put together

room was very spacious and looked lovely and modern, very clean, the room is very nice, breakfast was delicious

breakfast was excellent! staff were really helpful and friendly. room was comfortable.

room was clean and fit our needs. check in and check out was simple and breakfast was good.

location, very modern and clean, staff was super friendly and helpful, breakfast was very nice - amazing value

the fire alarm went off while we were at the bar one evening

there is room service available, but we did not have a chance to try it

the bar had closed early for inventory one evening and took 10 minutes of me sitting there trying to

the hotel bar was also excellent

even used the laundry and the gym

space in room. cleanliness of room. my bed was very comfortable. affordable laundry facilities.

the laundry and fitness room were both convenient

free shuttle laundry,free beverages nice interior hotel with big room

the laundry was reasonable and it was nice to be able to run a couple loads

the lobby was huge and plenty of seating and they had a laundry room

laundry not on every floor

washer/dryers operated via pay by card but we had to scrounge quarters for the laundry supplies

laundry was quite expensive - we had been on the road for 4 weeks and this was by far the most to

tidy, clean, guest laundry (but no laundry powder in dispensing machine).

also, the large pets all over especially the bar areas upstairs and down, in the gym, basically all over the

is pet friendly but i did not appreciate the dog barking down the hall very early in the morning

boutique hotel, great vibe, 6 stars staff from valet to reception, library coffee shop , bar, room service,

the bell hop, front desk, and room service was also amazing and tended to all our

the room was superb, the app to control the room and order room service was excellent

i dint realize that an 18% gratuity was built into room service, so i also tipped on the dinner i order an

sofa bed mattress is horrible. probably passable for kids but not adults

everything was great- room was clean, breakfast was awesome!

no one bothered you, no noise from kids or adults running the hotel

our kids loved happy hour each afternoon

to do laundry, i had a pay-as-you-go phone from walmart

hotel was nice and very clean-laundry option was convenient and nice

not like that it is a cashless hotelhad to use the laundry facility unexpectedly, in order to use any of the

there were thugs and college parties kids everywhere going to bars

the staff was overall nice and the pool was great.