room first assigned to me was uncleaned, dirty laundry on the floor, unmade beds etc

had laundry facilities on the property which was convenient

our room was next to laundry room and was noisy

the breakfast was outstanding, and being able to choose from 3 options was amazing, having 3 kids who all eat

and having older children it was great staying in a quiet zone during a hockey tournament with kids running

i clean the room everyday, along with taking laundry down to the office

the continental breakfast could have had a few more choices

breakfast not available due to covid

breakfast was fine

wifi was really slow

the process and why it was important to be conscious of the environmental impact of so much laundry

dirty laundry laying on the floor in the hallway out side my door all night

love that it is a pet friendly hotel but i would ask the guests with dogs to make sure that their dog doesn

one of the only people in the hotel for the night and were on only second floor looking at the parking lot

the wifi booklet was in french and we couldn t login

pillows nice, smart tv, good laundry, nice staff

we also were grateful for the guest laundry room that we have to pay extra for again

we didn't use the pool, but it looked inviting and the gym area had natural lighting and was sufficient for a

room was large kitchen pool was clean

no hair dryer parking was very full

the hotel was new and modern. the pool was a great plus for the kids.

(lots of folks wondering when breakfast really is or what hours the pool is open) maybe a simple print out at

cleanliness, breakfast and staff friendliness

breakfast was tasty and well prepared

the gym was not spacious

chris and mandy run the laundry room with professionalism and genuine care

i have used the laundry rooms before and never had an issue, however this room was disappointing

very secure, close to wedding venue we were attending, but rooms, dishwasher/laundry onsite

but a lady that worked on the front desk for the condos (not the laundry rental rooms ) was wonderful with advise

love the seperate bedroom, the closet, the kitchen area a laundry to catch up on some clean clothes mid trip

the wifi was super fast

clean, well kept, quiet and provided breakfast as well!

the breakfast was ok and the rooms and breakfast room was clean and well stocked

anyway they offer a morning breakfast which is complimentary

and helpful staff, nice furniture, bright lobby, free breakfast and parking, free internet, room good size,

the breakfast products was expired pls try to make them better specially the apple .

breakfast provided is average. we have to pay for the laundry. laundry should have been free.

pet fee

the parking lot needs to be repaved

the take away breakfast was basic ( apple, juice box, granola bar , yogurt)

breakfast hours! i wish if it was extended for an hour longer.

beds were comfortable, having laundry facilities available meant i didn't have to take dirty clothes home, and

an opportunity to do your laundry

had laundry coin operated

at least wash the bed linens with laundry soap

the laundry on site

we were able to wash some of our dirty laundry at a reasonable price

parking lot in the evening was quite full with what appeared to be local groups hanging out

front desk was horrible wifi was non existent

parking lot is too small

gym pool internet location bed

clean laundry room

dirty drawers, floors were dirty, laundry bags looked like they were previously used.

the room is very noisy, sounds like laundry machines are running next door.

it was very clean as were laundry facilities

the added benefit is the level 2 ev charging on site

bathroom really small, and only one dryer in guest laundry

had laundry facilities

bathroom in the room and the dirty guest laundry

i was a little disappointed that i didn't pool because the water was too cold.

the pool and spa area were fantastic.

this hotel is mot pet friendly ever ! we really appreciate the welcome feeling !

parking fills up quick out front so being late returning from my daughters grad i had to park in

the parking lot had no lights where you actually park

pool very small

hot tub, wifi, gym, location, separate area set up with microwave, coffeemaker like a little kitchen cubby

carpet outside of laundry room is always soaked

unfortunately no laundry

no guest laundry facilities

was a hockey tournament going on but the staff could've done a better job of controlling the kids that were

the breakfast was great kids love making there own breakfast

surprised to have a little kitchen and sitting area very spacious

was not advised about wifi when i checked in pool was very cold

pool right across hall from first floor rooms, gets loud.

they didnt but the staff member working offered to get my daughter milk and juice from the kitchen at no charge

could do with a 30 minute extension on the breakfast time

in, the room was comfy, and the bathroom was spacious, and i discovered that there is a guest laundry on the

none of the stuff mention that we have guest laundry facilities

there was a half hour wait for the laundry

the room was well-equipped (fridge, microwave, flat screen tv - on site guest laundry)

guest laundry was used by us as we were here longer

your court yard and name sake was under work, your laundry despite free soap nice touch, don't work that well

the hot tub in room. laundry worked ok. the store onsite is good price and good products.

free soaps, laundry soap, dryer sheets, nice coffee set up, bath salt, free pop corn

sliding doors to a beautiful courtyard where we could hang out and view the waterfalls with the kids

pool could be bigger, bar not open in the afternoon

laundry facilities were an added bonus

hotel with free parking, pool, laundry, kitchens, free breakfast

workout room, bedroom, shower, towels, friendly staff, parking lot, pretty much everything was perfect

my studio room was very nice with unique layout. good wifi.

bed, love the pool the shower a bit cool in winter pool good warmish, needed the washers and dryers, fitness

no laundry service and price not including breakfast

good facilities such as laundry, tho i didn t have time to use

the rooms were well kept, the bathroom was very nice, and the laundry room was a nice addition

we tried getting a drink from the bar at 8:30pm and it was closed

parking space is such that long vehicles can be accommodated, making

tv had cable, radio ice machine but the ice machines ice was dirty with black specks in it, laundry room with

cleanliness in the rooms was decent but the laundry room and stairwells as an example were less than ok

to use a laundry facility to wash a few things and the washing machine seem to of been out of service for a

friendly staff, clean rooms, & laundry facilities are always a plus!

the laundry facilities were a great bonus as

had no wifi

pool and gym are perfectly located beside each other so you can work out while watching the kids swim (while

no info was provided for the wifi

close to everything parking facilities breakfast.

wifi did not work - tried calling support who said it was fixed but still did not work

laundry good well working and clean and cheep

pool was working, gym, laundry and cooking space, store and booze, free breakfast and it's a very good meal

laundry facilities

access to laundry facilities is also a bonus

the meals provided and laundry.

pool but no hot tubs or tubs, big, gym, laundry, nice out look from window, ice, stove, dishwasher, kitchen,

sleep, then 1st thing laundry before breakfast full all you can eat eggs scrambled, boiled eggs, pea meal bacon

laundry room for some reason very few motels have one but they are very useful just seems like a

having access to a laundry. compliments afternoon cheese and biscuits .

laundry, pool, gym free big breakfast of good foods

front desk staff was friendly and helpful. laundry facilities were good.

location is good and availability of laundry

had laundry facilities on site

once we got our keys we went to our room on the 4th floor, there were bags of garbage and laundry all down the

loved the pool

00 a day for parking that i wasn't told about when i booked the hotel,no laundry room

bed and sheets were very confortable. fitness gym was well equipped.

nice and big for me and my kids to each have our own sleeping space

a kids dress found in closet, bathroom sink or shower wasn't clean with long black hairs around them

the air in the pool area was pretty cold. there seems to be some leaks from the doors.

i had a hiccup with the laundry but it was resolved by front staff quickly

only 1 working elevator sometimes waited 20 minutes for it to come only to find it full of dirty laundry

no wifi, no gym .

wifi was good

we had a night out away from the kids

our only complaint was we could hear someone doing their laundry quite late at night.

facilities were closed for corona virus (but was not made aware until after i paid for the room), laundry was

convenient location, friendly staff, simple but good breakfast laundry facilities are available

not sound proof enough, too close to laundry room

advertised on site, gym included and spa also the breakfast was supposed to be included

also took advantage of the laundry facilities, which were much appreciated after being on the road for 2 weeks

hot free coffee and laundry

was awesome booked us time at the pool and fire pit for the kids, rooms were awesome and quite very little

free parking and internet

parking.

pool & spa were great

breakfast staff were a bit slow to take my order and i had to go up to the bar and place my order

as well accommodating a late check out for my daughter

special thanks for the water temperature and the installed anti-skid rubber safety pad around the pool

room service was mediocre.

laundry bag in the room, no shower cap or small amenities, the curtains were dirty, it was very

beautiful, historic hotel in the center of kitchener

so smaller room, can not adjust bath water, unstable wifi, and some cleaning staffs no responses

food can be a bit limiting, breakfast ends at 10 and no room service in the am

the wifi was excellent

clean , modern, kitchen was great.to have as well as laundry .

there are no signs that the laundry room is in a huge building

great communication from the laundry room management

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i

apartment itself has a nice layout and it is nice to have two bathrooms and laundry facilities

no spa, no pool, no laundry, no fitness center, small business center, not even clean - only for the food they

were some people hanging out in the parking lot at night which made me a little nervous walking from my car to

i paid through a booking agent and wasn't aware that i did just that even though your add say pet friendly that

i find hotels expensive overall but needed so we can see our kids close by

scrumptious breakfast with omelet, greek yoghurt, sausages, good coffee and make your own waffles

laundry came in super handy as i had 3 weeks of vacation clothes to clean

swimming pool and laundry room

helpful staff,laundry room clean,pool open,good location for me.

good facilities on site, pool, gym & laundry room

the room met our expecting as a family with kids