there was an excercise room, meeting room, laundry room

need more handicap parking

breakfast was great

very nice room. the hotel was clean. nice options at breakfast. nice staff

kids loved breakfast it was clean cable stopped they took care of it right away.

i ran a load of laundry twice and it still came out damp

we didnt have a maid rather we had one of the laundry ladies clean our room and change the sheets

were very hard, pillows way too soft, not good truck & trailer parking, and no fast food nearby

very clean, beautifully designed,great room with a kitchen

breakfast was good and on

the kids would have liked to have at least cereal or ootmeal and milk

we loved the pool and jacuzzi

location to the airport, pool, hospitality, airport shuttle

beds were amazingly comfortable i was a little disappointed with breakfast but what saved it was the amount of

people can bring dogs, i love animals but with that being said, they put a family with small kids and a braking

no change for laundry machine as well

we also liked how smooth was to use the laundry facilities

not connect all of our devices to wifi; complimentary breakfast would have been nice; tv was hard to watch on

small pool, more of a large bathtub

the pet deposit

there was a woman and her son staying there that was going in and out of the laundry room which our room happened

was able to do laundry was able to be downstairs the room was clean

plus the machine that had the laundry soap in it took the money but no product came out

clean, quiet, cost, convenience good wifi

kids were excited about honey buns for breakfast but i’m not sure that is actually considered

(like we were children at a camp) note the the laundry and workout room are open 24/7

lack of housekeeping, laundry sorting in the check in area, loud music next door on saturdays.

kids enjoyed the pool but there was an excess of chlorine

very accommodating with our pets too

com my family lives across the parking lot from the other holiday enn express in springfield

we were placed between the stairwell and the laundry/storage closet - so it was very loud

needed to do laundry and they do have a facility for that but unfortunately they don t have any laundry

no laundry bag

dirty hallways and laundry

guest laundry was unclean

sink didnt drain right, water pressure too low, no laundry facilities.

easy to find, good parking, good price

he asked me several times if i had a pet or anyone else with me and i told him every time no

that s what room service is for

i also asked for non-smoking and received little smoking room which had burn marks everywhere on the sink

no quarters at desk to use laundry machines

was extremely nice, due to covid they still did breakfast but cooked the things for yah in the back instead of

hot breakfast, bedroom so comfort, parking, pool is beautiful

trucks taking too many parking spots

pool close but is covid19

only thing that could have been better was if there was a change machine in the laundry room, or better yet,

rooms were spacious and clean and pool was nice even on a chilly march weekend

very comfortable, spacious for my family of 6. , great staff and pretty decent breakfast.

booking was for a city view room, but i had a view of the parking lot and was told by the staff; a city view

our 2 kids each hand their own space and the wife and i had a comfy king bed like we are accustomed to

rooms good and free laundry was great

the room was clean and spacious. free laundry nice perk.

nice to have pantry cupboard to purchase items. free laundry.

free laundry loved it

treadmill in gym was out of service for my entire 17 day stay.

breakfast selection, pool temp., cost to do laundry and speed of machines.

the pool was nicely decorated with colorful furniture and well lit

staff did not inform us that there would be a $75 pet fee

carpet in the room i stayed in this time was a little dirty looking and worn probably because they

breakfast was fantastic!

great breakfast options, including fresh-made waffles

have preferred if the kitchen table didn't double as a desk

pool, breakfast, clean beds, water pressure,

great location with plenty of parking.

clean. good breakfast friendly staff

paid 170 to have no free breakfast or laundry

having the bar, lounge, pool, laundry facilities, and breakfast buffet makes it convenient for the customer's

big, open foyer. pool toys for kids

kids running & throwing balls in area outside the guest lounge

needs more handicap parking near main entrance

be nice to have a money changer in the laundry room

of rooms, certain reliable housekeepers, laundry facility and customer service at front desk

vending machines and laundry machines expensive

great location and laundry facility. great restaurants and walmart all in walking distance.

i requested a sheet change and had to go get the sheets and covers myself out of the laundry room

the one total disaster was your laundry room

i used the laundry facilities without any problems

also there were no extra trash bags or any laundry bags

a good variety of foods, the staff was really friendly and there was a pool, a fitness room and a laundry area

tub were nice but on our last night the pool area was close because they are renovating it the kids were sad

rooms were clean, breakfast was great. laundry service was free.

was clean and well maintained, playground had two slides which my son loved, laundry was free just had to buy

i was also satisfied with the exercise room, and the laundry room-- two features i value in a hotel

one level. no elevator required. quite location. clean room. laundry.

comfortable bed, parking right in front the the room, free laundry

how far laundry was from room.

the cleanliness, the pool, laundry access.

laundry room needed tlc because 1 washer worked

threw 11 states and great prices for all the amenities 2 pools beautiful scenery coffee breakfast laundry

loved the balcony, on site starbucks, splash pad for kids, soft bed and pillows

location, rooms were very clean, pool was a nice feature to have for kids and we had it to ourselves

free shuttle was very important service

they organized the free shuttle from and to the airport

the kids loved having a pool they could swim in

breakfast and parking was great. room clean and just love it.

were things that were not in my room like shampoo, body wash, and laundry bags upon arrival

indoor/outdoor pool

care about everything including my pet

it was clean, comfortable, well staffed at the bar and dining room, offered a good variety of food on the menu

website said bar and lounge instead it was in the restaurant with no sitting at the bar

wanted to do a load of laundry in the guest laundry, but the machine appeared to be empty of laundry detergent

the guest laundry room only has one washer and dryer. there should be at least two of each.

laundry facility was great for me

the pool room was like a sauna while watching the kids swim.

top notch breakfast

there was no laundry bag in the room

it was really nice. you could do laundry for free

all the trash cans ecspesially by the laundry were overflowing and

furniture, damaged curtains), and lacked basic amenities like a microwave, ironing board, even a laundry bag

little disappointed that the bar area was closed and their was no laundry area for guests

peaceful and free laundry nice people

free laundry! clean, comfortable and really great staff

cosy hotel excellent rapport qualite-prix netflix tv laundry

enjoyed the breakfast, we were able to do laundry here and it was pet friendly, and yet remained

only complaint i had was that we were in a room close to the fitness center/laundry room/lounge and could hear

breakfast was very nice really good selection would definitely stay here again

only thing that i could complain about was the swimming pool

nice facilities and a decent breakfast

room was very clean and the breakfast was

the sharp turn into the parking lot through the front entrance

for laundry facilities; everything i needed was available

laundry on site

was able to catch up on laundry and get a great nights rest

know the parking situation wasn't the greatest

all the people in the back parking lot, hanging out, being loud, all night

no laundry

there were laundry facilities available which is a nice option

drawers under the beds for storage, no desk, no microwave (that we saw in the room) coffee bar is at the

gym on site is flawless

the bar and kitchen in the lobby is a nice bonus

great for a family trip with the little kitchenette and on site laundry! housekeeping was great

was a great location , the room was huge and had everything we needed, the breakfast was delicious

friendly staff, including housekeeping. fresh food at breakfast.

kitchenette is nice for leftovers, etc

no hot tub, pool water was cold. breakfast quality was poor to inedible.

cigarette burns everywhere but im in a non smoking room

parking

ppl was fighting in the parking lot at 3am in the morning

was easy to check in, $12 for early check in and $25 for pet for 2 nights

the rooms are nice well kept and there is no smoking in the rooms

pool had no towels and desk said they were behind on laundry and i could go get my bath towels from the room

need to put more than one bar soap in rooms

parking is expensive.

pet friendly and great yard for pets. staff very nice. very clean. breakfast very good.

parking up front is always cramped , sometimes not any spaces .

pool, weight room, breakfast, clean good location.

breakfast was wonderful

breakfast was good, not great

of ev chargers is such a hazard for pedestrians i could not charge overnight

we loved how bright and modern everything was. the breakfast was also wonderful.

the way the grounds are arranged we were close to the gym room, laundry, breakfast room, and grills

the pool wasn't open yet.

room it was like a whole apartment 1br 2 bath living room office area kitchen it was amazing

room was well laid out with distinct areas for kitchen, dining, lounging, sleeping, closet, and bathroom

the 2 bathrooms and the kitchen were great to

we had to shake everything out and put it in one big bag and do laundry immediately when we walked in the door

very nice, friendly, clean loved the breakfast

breakfast was ok

was too cold for the kids

the indoor pool was colder than we expected, however, the kids got to playing and warmed up a little bit

i like the laundry facilities

no kitchen ware provided

not recommended people with the kids and family ether for the business

the little kitchen features

the parking lot. the entry level. that dogs are on all the floors so they are barking

i saw laundry and drying machines adjacent to the dining room and if those are for guests to use it s

friendly staff and free laundry

can t ask for extra blanket if yours is dirty because the laundry was gone for the day the front desk lady

i appreciated the laundry facilities even though the washer capacity was small

room smelled very strongly of either air freshener or perhaps laundry scent beads

bed tad soft noises from next room we were in 203, sounded like laundry possibly under us

noisy by the laundry, staff talking loudly. should have shut doors.

were on the first floor across from the laundry and the staff were very loud and woke us up early in the morning

we could hear the laundry, elevator and breakfast room starting early in the morning

everything besides the wifi

we had to change rooms after 10 pm. there really wasn t a breakfast though it was advertised

breakfast was ok. the warmers didn t really keep the food warm. bed was a bit too firm for me.

it was quite in a good location pool was nice and breakfast was great.

the breakfast was a disappointment

were there to attenda surprise birthday brunch so did not partake of breakfast at hotel

no laundry facilities on premises

wish that there had been a laundry on site as i needed to do laundry and the only way to do that was to go to

the room was directly below what i m guessing was a laundry room and who ever works at night made a lot of

the continental breakfast was a bit disappointing. the gravy tasted old. no guest laundry

the pool was descent size. our kids really enjoyed it.

rooms laundry

they do offer free laundry so definite plus

the washer isn't working as i am spending all my money on the room i have no money to go to a laundry

free laundry, free breakfast, price, location, manager.

the staff was super nice, they had breakfast and free laundry use

the firepit, pool, laundry & jacuzzi

pool , patio, kind staff, beautifully clean, garden w bunnies, basketball, pickle ball game

we liked that we had a separate bedroom from the kids, and a good sized fridge for the area

hotel was fully equipped in the kitchen for everything we needed for cooking

the swimming pool is to small for a large group was very disappointed for an excellent hotel to have a very

clean, quiet and good staff, free laundry.

and the laundry facility was super old and slow, lots of us backed up trying to use the only one they had

the laundry room was free

breakfast was good, enough variety. we had kids in our group, they even liked the food.

parking was not near a door.

and one kitchen cabinet did not close

perfect location...full kitchen, no breakfasts...wonderful!

we had plenty of space and the kitchen was well stocked

clean, well lit parking lot.

there were no outside trash bins or pet waste disposal

also located right by a side exit to the parking lot so we didn't need to use the elevator or walk through the

breakfast was the best hotel breakfast i have ever had

pool was small, very hot inside the pool room

parking was difficult.

slow wifi

has a laundry service

no laundry

no guest laundry or work or area

no laundry, no refrigerator in the room

beds were comfy. breakfast was great. kids enjoyed the pool.

we had our kids with us so we got a double queen suite and there were plenty of living space for all 5 of us

pool didn't open until 10am, my kids wanted to swim at 8 am and didn't get to swim before we left the hotel

i did not use the kitchen but everything that would be needed was there

the kitchen

we had our kids with us so we got a double queen suite and there were plenty of living space for all 5 of us

com should publish the nightly fee for keeping a pet with you

clean & pet friendly

could not believe they had a pool but not a hot tub/ whirlpool!

bed, quiet room, no musty smells, pool was nice, and loved having a refrigerator and coffee pot in the room

the staff and pool. the hand soap, body wash, etc. provided.