have used the laundry service for 5$ a bag which not more expensive than other services in town

room on the second floor (this was solved the next day though) - intermittent connection loss of wifi - breakfast

the included breakfast consisted of a decent piece of toasted bread, with an omelette with cheese and ham

the breakfast had very good home made bread, but no protein included.

breakfast was very basic, but okey

they had a same day laundry service which was very reasonable

from the big bar on the water, just near hotel and aqua lounge on the island accross

they have just added a beach bar on the next island with free water taxi to and from

there is an outdoor bar two doors down which had very loud music till 3:30am

but not just from the bar next door, the bathroom fan sounds like a jet plane, without a carpet in the hallway

the wifi was practically useless, the occasional whatsapp got through but no emails, no browsing,

the kitchen was available for use at certain times and only for things that were quick ie could

description said there would be a kitchen but it was a kitchenette

a good kitchen, but no stove or hotplate

use of common kitchen was great

laundry service a bit sloppy

enrique even took care of late-night laundry needs for $8 (the night before flying back to

good value laundry

room is in the first floor where is the reception, close to the laundry room we heard all the noise of washing

got my clothing back from the laundry service dumped in a plastic bag, all wrinkly

extremely speedy laundry service for $5-10 as well

the staff very friendly and accommodating (got our laundry done for $5)

central location, helpful travel tips from the staff, useful laundry service, free coffee/tea 24/7, strong wifi

they did a small load of laundry for us for $5

staff, friendly bartender, great deck and thatched roof bar to hang out at, perfect location, comfy bed, warm

drinks at the bar were excellent, strong and tasty

good wifi, although it cut off a little bit at times

we enjoyed our breakfast every morning which was included with the room

warning that the restaurant and bar are closed in high season, something very strange going on

breakfast and drinks were excellent

the staff was friendly & accommodating, serving us breakfast before the restaurant opened

love live music, but the bar didn't have any at that point

bar and restaurant downstairs is a bonus

the breakfast was excellent and the location perfect

breakfast was made to order every morning

wifi did not reach room only in public areas

very pleasant bar tender

a pool would have been nice, but then one does have the caribbean sea to dip in

noisy, as it was next to bar area

we didn't have wifi in our cabin. and the a/c was programed to be always in 23!!! for real...

and - this might not be the hotel s fault - but when i had my laundry done via the hotel half of it was shrunk

wifi could be better but enough for basic searching

the wifi is very slow as well

wifi didn't work 1 of 4 days

wifi is weak

very helpful with laundry, tour booking and other suggestions

water bubbler on every floor, friendly staff, laundry service delicious breakfast included

they were able to do laundry very quickly and were very helpful with confirming flight details when the website

they even offered laundry service, which was greatly needed after days of travel

location friendliness of the stuff ugo s restaurant s included breakfast

there is a shared kitchen where you can cook and share beautyful moments with the owners and other guests

our kids loved the very well behaved dogs and the extra touches like the snorkels, kayaks, paddle

wifi connection was poor but if you surf on the terrace it is good enough

enjoy great breakfasts in the common open air sitting / dining room / kitchen, relax at your own veranda/balcony

the water-taxis were sometimes a bit noisy during the night, but this was mitigated by a sound bar in each of

laundry service was unusually fast

grateful for laundry service but was pretty hefty, other than that no complaints whatsoever!

the staff was very helpful with check-in, getting us an extra bed set up, laundry, and travel tips

laundry service was quick and not too expensive( 10 dollar for a bag) breakfast was good

understandably, all food is brought by boat and that requires more effort but for smaller kids, a $30 meal isn

location, friendly helpful staff, good wifi, nice pool looks at ocean, safe, good place

lovely location and staff. the pool was a nice refresher from the heat

the breakfast was small because i dont eat eggs. and it rained 2 days in a row

wifi was sooo bad! we couldnt even look up a restaurant

a good breakfast and waterrefill is included

very nice breakfast- thank you aylin and

as advertised it is a good place to work on bocas (wifi was > 30mbs download almost everywhere and without any

much better than expected, especially the beautiful garden with lots of animals, small outdoor gym, nice staff

co-working space was great for getting some work done, and enjoyed having a pool and kitchen

there's a lovely little pool in front of this area

all services were good, from yoga classes to laundry, bicycle rent and really good breakfast

laundry turned out to be 15$ per laundry bag after we were told it would be 10$ per bag multiple

pricing for taxi, laundry, tours, food and drinks, overcharging and overated!

i got a bar tender that learned to massage in the spa from others

the gym was great and empty

of the kids slept on futon which was not comfortable for sleeping

the wifi was not usable in the room, only common areas.

no wifi and chairs in the room, expensive breakfast (8$) for what you get.

breakfast starts only at 8:30am

the restaurant has a stunning view overlooking the rivers and the breakfast were great

breakfast was delicious and varied from day to day, and the same goes for dinner—simply

then the cooking (breakfast and 3 course dinner option , you can buy lunch a la carte) are delicious- farm to

breakfast and the dinners we had were so good

and there went our quiet, serene experience :( the family was loud, very loud (and not just the kids-the dad

wifi is not the best, but not a priority in a place like this.

stay for kids and grown-ups alike in every respect: staff, food, lodging and specially the environment -

and generally very unfriendly and unhelpful bar one or

rooms are a bit aged. no room service.

also they could arrange laundry service for you if the case

the owner helped us with sightseeing suggestions, laundry, and scheduling a taxi

the saturno laundry in town charged $6 for a bag of

we enjoyed the breakfast, and the efficient laundry service

she was there all day ensuring the facilities were clean and even provided laundry services

is exactly as the photos show with a lovely pool with lots of very comfortable lounges both in shade and sun

breakfast was great and fantastic dinner

as always, breakfast and dinner were exquisite

i can t say enough about this place: the hospitality, the food, the swimming pool and the luxe rooms

wifi was a bit intermittent but this is to be expected with the location.

the kitchen was also equipped with dish soap etc, and also laundry detergent for the washing machine

accomodations were nice and spacious. jungle lodge had laundry. beach is lovely.

gorgeous villas with all the amenities, including washer & dryer, a big kitchen, ac in every room, our own pool

great facilities in the luxury villa,great views loverly pool

it had a pool with stunning views of the ocean , washer dryer , fully stocked appliances for the kitchen ,

* the bar lacks consistency

we fear the bar has been set too high- the staff were amazing from start to finish remembering each guests name

room service perfect and staff all really helpful so peaceful and a real

there is a beautiful pool also

they pretend to have a beach bar but they forget to mention they are doing construction work next to it