on the top they have a pool and the view is awesome

also if you have a car, you have a parking lot that you can use

breakfast

had to wear a band, to be allowed to eat breakfast

breakfast was very nice, every morning we had several simple local dishes, which tasted wel

was broken, turns out that s just the way it is and nothing can be done) 5) when i ordered the laundry service

the house keeping would either wake me in a daily basis for laundry or something even if i had the do not

hotel charged 50% extra for my requested laundry service, claiming this extra fee was a holiday fee because the

the price of a bottle of water, laundry no cold water running in the shower

laundry is 9am pick up 5pm drop off, our experience was pick up one day and after 6 phone calls to

i had sent some clothes in the morning for the hotel s laundry service and it came back later in the evening

the laundry was very expensive ud83dude14

the pool was nice and the gym too

was great; bed are very confiable and air conditioner very cold, free parking if you have a rental

location, free parking, very comfortable rooms and beds, the shower was great

laundry service available

one problem is, wifi wasn't working on my floor

were a little unlucky with the laundry service with a dress being torn and two shirts coming back with strange

late check in, laundry not great.

late check in, laundry not great but they refunded the charge

full kitchen, there were no pot holder, dish cloths, dish towels, dish soap

lots of pool areas to enjoy - large pool near the bar for more action and music, two smaller pools for more

- the laundry service was good, albeit at a cost

everything included such as breakfast lunch and dinner

bridge which is a great experience, the room was clean and also has an amazing ocean view, breakfast is full of

parking, aircon easy to operate and worked well

the food was good, and really liked the bar on the rooftop.

there is also a great laundry service across the street on the same block (trust me, with the humidity in

of the reasons i chose the hotel was that i needed laundry service

the bar is poorly stocked, maintenance work ongoing during stay

they really need to work on the wifi power. you would be on then off .

wifi was really good

i liked the largish pool on fourth floor

no wifi in

ok room with big bed and lots of hot water for shower good wifi and ok breakfast.

close to the beach with a pool

you get what you pay for. its cheap and old wifi stunk. its a very out of date hotel.

it has good food, more then one restaurant, a casino attached that s pretty good and gives best odds i seen

wifi is not really working in the rooms, we changed rooms two times for better wifi

great room , excelent breakfast, good lacation

breakfast big room, pool, ocean view, well located near shops mall rest beach.

the pool was clean but the water was a bit cold

first room was very close to the laundry facility, and around 1 am, i could feel the vibration

breakfast was delicious and the staff in the kitchen wonderful

i could say something bad will be that there's not soap in the bathroom of the lobby and swimming pool

check in took forever, asking for a letter for proof our kids were ours

rooftop pool

security by frontdoor, high payment for laundry. hotel around have much better price

however, the pool was a good alternative

infrastructure is clean and pretty new. we loved the swimming pool

large spacious room and had a good gym.

s right across de beach, air junior suite was huge and the kids loved it, the has their own bathroom, room

the breakfast is delicious and has a lot to chose from

the wifi was terrible

wifi was terrible at our room

daily breakfast is good with fresh fruit, juice, coffee and nice hot, cooked to order menu

maybe the variety in breakfast.

wifi was choppy tho

nice hotel, great location, great staff and delicious breakfast.

free breakfast is not good at all

wifi not that good

the cable tv didn't work so i only got 4 basic channels and the smart tv wouldn't connect to the wifi

the laundry service is too expensive

no hangers or laundry bag in the room

super comfortable beds and fast wifi

the wifi was not working great: a co-worker didn't have it working on her computer for a couple of days

there were inconveniences with the wifi signal, and the staff solved it 2 days after.

one morning we had to get off for a trip, the staff were so good at getting breakfast prepared and even offered

pool area is quite small, so if you come to relax at the pool, this is not the ideal place

breakfast was delicious, usually an egg-scramble with toast or waffles or similar, juice/coffee/tea

think the only thing i would add is some variety to the breakfast menu

pool would be a bonus!

making reservations for the pool

the pool area was small and the bar looked like it had old food and old liquor

the wifi was a bit sporadic one day and i wasn`t able to check in for my flight until much later but in

too many kids

pool is different, the pictures are way better

staff is really nice and they have laundry service

wifi in the room, no hot water, no amenities, no bathroom floor mat, no hand towels, small bed for

no too much to say, maybe more variety in the breakfast

much variety at all with breakfast

the breakfast

good hotel, just suggesting to improve the breakfast with more options in the menu.

breakfast, super

breakfast needs more options

breakfast for all items is portioned at small sizes

the breakfast was very good. not the

laundry service is good but expensive

data mobile signal - no wifi - bad customer service in the reception we gave our clothes to their laundry service

and you have laundry service next door of the hotel quite cheap

wifi access, its poor

the good side of this hotel is the nice pool, but it is small so you will inevitably be splash by kids playing

the wifi didn t work inside the room the pool closes too

no air conditioning, no towels for the pool or the beach.

pool and ca

said breakfast included but it wasn't and they refused to honour it from the booking screen shot i

good wifi

laundry service was super expensive

breakfast was really nice also food at the restaurant was excellent

nice bathroom, good wifi everywhere, great breakfast staff very helpful towels available for pool and beach

the pool

the pool has a bar with food and drinks

responded two days after it s happened ) so he just sent the clothes that got wet to the laundry, it felt

they cooked us breakfast every morning and answered questions about local tours etc

breakfast was great and freshly made

exceptional rooms, wonderful breakfast

great comfort in the rooms (big beds, tv, wifi and air-co available)

the room had no windows, it overlooked the laundry room.

wifi didn t work in the room

wifi was great to work

breakfast could have been better.

the breakfast here is magnificent! lots of great options, always fresh and delicious

the laundry service could be more frequent.

the lack of compensation for inconvenience with the overpriced laundry service was the biggest disappointment

they should change the breakfast once in a while.

still if they aren't going to have the minibar equipt they should answer the reception or the room service line

kids play area not set up, only ball pit

additionally my friend was charged for laundry twice

they did a nice job with my laundry

small pool in the courtyard is nice to refresh on hot cartagena days

wifi was often weak

restaurant and bar is on site

wifi did not work in room at all, in the lobby it worked

better breakfast, working tv, better internet,

my wife and i would like to thank her so very much she is very professional lady, the breakfast and room was

was friendly , breakfast meh

the wifi network was horrible and did not work very well

nice decor , clean rooms , they have a laundry service which we

they were willing to accommodate our requests and they were willing to do a load of laundry

laundryservice was fast and clean. reception was very friendly. beautiful service

beds were comfortable, bathroom was large, ac was great, and breakfast was delicious

i was pampered, helped with my spanish, served breakfast i loved and they had fiber internet - totally awesome

they had a laundry service which was nice

only one we ve had around here, pool, amazing breakfast, would happily stay there anytime their really wasn

the wifi connection is very poor!

the location and the breakfast

the swimming pool was too small, for babies only, i think

we were two adults & two kids, plus two more adults (a babysitter and a friend) and there was tons of space

no wifi, no mobile reception, no housekeeping.

apartment has everything you could need for a few days, kitchen utensils, aircon in each room, hot showers

good location, secure, spacious, ac and wifi worked well.

the apartment was enormous, the beds were comfortable, the air conditioning and wifi worked flawlessly

place - very nice and helpful hosts and staff - delicious vreakfast - nice rooftop terrace - good laundry

the bed was comfortable, breakfast was simple but tasty, and we were able to do laundry for a small fee

kept our luggage while we traveled to paso del mango for a few days, and they have laundry service

provided a laundry service and returned our clothes folded and clean same day

strong wifi and a nice breakfast

wifi was a little wonky in the room.

the kitchenette was just a sink and a breakfast bar, and really it looks like it should have had more

wifi didn t work

room service was great

the breakfast is delicious and very open with so many options

the only downside was the laundry service we received our clothes later than expected and they weren t

breakfast was not good at all

good location & friendly professional staff. good roof terrace. excellent breakfast.

they also offer a free breakfast included in your stay and there is a wide variety of options and it was

room was poorly soundproofed to the lobby/breakfast area, which meant we were woken up early

beds were incredibly stiff and uncomfortable, and we had to ask for our laundry to be returned at least 5 times

poor internet, there is no laundry service even though it says it s advertised

me to pay for some towels just because they had makeup, when that hotel is supposed to have a laundry the toilet

excellent room service

no room & bar 24 hours service.

great location low cost basic, but air-conditioning and wifi fine good security

super clean, wifi good and staff are nice.

the nice staff. strong wifi connection.

the laundry service was turned around in half a day - which we desperately needed post san blas sail

we came back one afternoon to no water, every day i had to get my room rekeyed, no dirty laundry bags or wet

they let us do an early check in which i greatly appreciated

the property and rooms are sparkling clean, and the lobby has that soothing spa aroma when you walk in

also, hotel bar one of the best lulo margaritas i ve ever had

views from the swimming pool were great

excellent location. fantastic rooftop pool. super friendly and helpful staff.

everything, amazing views from the roof top pool and jacuzzi, super friendly team, very clean and spacious rooms

not the mention the pool and it s view

pool, location, deco, bed

the breakfast is okay-it is not 5-star by any standards

worst breakfast ever

breakfast is very basic (scrambled eggs, piece of sandwich bread, and few cuts of fruits, coffee)

the same breakfast, the bath need some fixing thr toilet bowl slack

breakfast staff and how helpful they were

we also handed in laundry to be washed, we each had a small plastic bag

30 to ask if we have laundry or need the room cleaned - better to wait until at least after breakfast time is

requested a laundry service and put our clothes in after travelling for two weeks

a guest self laundry would be handy too

we also used the laundry for a few items that got dirty after a bootle leaked in our bag

clean. quiet, private jacuzzi, good breakfast

the hotel's bar and swimming pool close at 9pm, never had a chance to use them

the top floor swimming pool with views over the ocean was a great place to relax and have a drink

roof top pool and bar are fantastic.

pool location and breakfast

outside hotel breakfast area balcony view of the beach

they do not accommodate early check in as most hotels do in bocagrande

its clean definitely comfortable absolutely secure and the wifi worked great

great money value. nice breakfast and good location.

breakfast, have'nt had a good breakfast in colombia so this is not a big problem.

breakfast was good and the breakfast lady very nice

breakfast was amazing and the staff were so kind and helpful

wifi quality was at times inconsistent

the breakfast is 1 egg and 1 sausage

traffic very noisy, casino downstairs little noisy

laundry service a bit slow and overcharged for items we didn't have cleaned.

laundry setup mis communication

the added 50% charge for laundry without telling me but the manager took it off after i escalated the

the infinite pool was beautiful and with a really nice view to the sea

area was great, especially for our kids

laundry was a little expensive.

good laundry service and lovely construction

had the premium room 310 with huge bed wifi in room good, very clean, had luminous room 3rd floor on the inside

excellent breakfast included and fish dishes in the restaurant delicious

only complaint was that the wifi only works sometimes in the room

breakfast was quite early so never got to experience it

no hot water in the shower and no telephone. the complementary breakfast/coffee was cold.

close to all the restaurants. breakfast in the morning. staff attentive to our needs

no a/c in the reception, the only place with wifi

but serviceable breakfast

the lady who did my laundry was lovely.

i especially loved its proximity to a beach bar called donde diana where i became part of the family

wifi sometimes didn t work properly at the 3rd floor

great staff, superb location, excellent breakfast in the morning

wifi works really well

the breakfast each morning was varied and amazing

the only slight moan i have is that the pool was poorly positioned which meant it received no sun after 11am

how clean the hotel was. friendly staff. great breakfast

it was far from everything in the midst of a offices and near the port wifi was hit and miss restaurant was only

very nice hotel with great breakfast and food.

laundry service was quite expensive

no front desk, no room service, no laundry service

laundry was done within a day for a fair price

handy and reasonably priced laundry service

good service (on short notice booking of extra night and laundry service)

when we asked the front desk agent what laundry services they offered, she first said, i will ask my colleague

rooftop bar was closed every night

rooftop breakfast was also a cut above, with fresh fruit and made to order main course

the rooms are nice and quiet and the breakfast was delicious

delicious breakfast

good bed, tv and wifi

the hotel is nicely located. breakfast is basic but good for the cost of the night.

breakfast was good and the staff is the best part of the hotel

wifi is not working good

the breakfast was cooked to order and excellent!

there's laundry services available for cheaper down the street

maybe the wifi was slightly unstable at times inside the bedroom.

the breakfast was sublime and the bar was phenomenal

breakfast, room, location, wifi.

didn t really have a bar as such beyond the lobby, you get heckled for a taxi every time you walk outside

the advertisement states laundry is available, however it isn't.

very friendly staff, two pools, laundry service

swimming pool, breakfast and laundry service

handy having laundry service done there for a pretty good price

beautiful hotel friendly staff, great breakfast

breakfast i ve ever had in a hotel

the swimming pool was small but it was lovely for a mid afternoon or evening dip

rooms at the first floor , pool is si tiny only useful for kids

the breakfast has several options to choose from

-nice pool and restaurant

the rooftop pool was perfect ,can t wait to stay here again

the rooms in a ground floor could have a problem of the noise from the restaurant or from the kitchen

the room, restaurant, roof top pool/ bar with a yummy happy hour, location and staff are top notch

were given room 1 and although the room itself was nice it was very dark and you are right by the kitchen which

wifi was very poor

they didn t explained correctly how to get the beach towels or how to use the laundry services, extra time

the 24 hr bar had nothing

the included breakfast.

was great breakfast good

- bathrooms are very small - no iron and hair dryer did not work - ac does not have a remote - wifi sucks - food

laundry service was a rip-off

the laundry prices are daylight robbery

the rooftop bar can be much better used - there was nobody at the counter when we were there

the hotel has a beautiful roof top with pool and bar and a shady courtyard where you have breakfast

spacious room. big comfy king-size bed. good wifi. great location in getsemani. good breakfast!

you're doing laundry

ac was leaking and the laundry service damaged some of the clothes

location, plenty choices for breakfast and room inside and outside with placid surroundings beside the swimming

choices for breakfast and room inside and outside with placid surroundings beside the swimming pool

mid century architecture and a great pool!

the breakfast could be not a pleasantr experience

breakfast as a bit plain

breakfast was really poor, fruit was from day before

if you get a room with breakfast included, they don't have a menu

good breakfast.

good breakfast, close to center but loud at night

breakfast is at restaurant across the street which was not a very clean restaurant

in the kitchen, tiny bathrooms with no shower head, hard beds, staff not friendly, kitchen old and pots

great location, nice free breakfast in the restaurant nearby

the kitchen was available for preparing breakfast

little pool with large sunbed -huge room (double queenbed) -great breakfast -good location in the middle

the room had a big comfortable bed and wifi was excellent

boutique hotel, pool is lovely and clean, rooms were basic but very comfortable

breakfast, airconditioning, swimming pool, the rooms are great with television and a very nice shower

pool is small. no designated smoking areas