there was no breakfast as addressed in the website.

the breakfast was great...and the coffee was the best i've drank in awhile.

the breakfast was cold cereal or waffle. no meat or eggs. thats not breakfast to me.

there is no breakfast as stated online

morning to get a little breakfast

broken lamp, no cable tv and wasn t given any wifi password (though at this point no one wanted to go ask

75.00 pet fee to small dogs

i had some issues with not being notified the pool was not working but they went out of their way to make my

best breakfast i've ever had at a hotel

pool and free breakfast

clean. friendly staff. pet friendly

good laundry facility, respectful staff. comfortable beds

i have stayed at alot of your hotels and have never had to pay a pet deposit staff not friendly

no extra charge for my pet, and good places to walk your pet

pet friendly, we had a suite and it was awesome

the pool and breakfast were pretty sweet! the staff was very kind and accommodating.

breakfast was great

breakfast was okay - somewhat better than much cheaper competitors

we did not have breakfast there opting to meet friends out for breakfast

breakfast was not good, the sausage had a horrible taste and orange grease oozed out, we aren t

pool and gym were well appointed

great room, clean, great staff and good laundry facilities.

there is a washer and dryer so if you need to do a load of laundry it is available

were food places close, convince stores near, laundry room was clean and ice machine worked

rooms were great! staff was very friendly. nice breakfast.

having a kitchen in our

pool hours

quick check in. they offered me a late check out. i didn't need it thogh.

i liked that there was an ethernet cable and wifi in my room

the pool was broken and limited parking spots

kids party in lobby

the parking situation. it is located within 2 other hotels so parking was limited.

easy access w/ lots of parking

was difficult to find the correct driveway and parking lot since the building is located further back

great location and pool was clean. kids loved the breakfast too!

breakfast was standard

no breakfast, no wifi, you get a small flat screen tv with a basic selection of channels

walls pretty thin, jackass in the parking lot working on a car with pipes until

not alwys filling; tip had porcelain chipped out of much of it; no curtains so the light from parking lot/sign

the minnie kitchen

rude and no room service for the days i was there

convenient parking

easy to access and not over crowded parking

laundry options

laundry machine do not give me de coins back if i make a mistake and not air extractor bathroom

also very clean, good breakfast, exercise equipment wad on great shape as was the laundry

they also have laundry and gym area, but didn't visit them either

however, i was very happy that they had a laundry area for customer use

that my key never let me use the laundry room or the ice room

had a laundry room and ice machine

needs better thought out parking

there's also an expensive pet fee per pet per night, which i can't see a pet adding any more damage than the

00 a night for my pet when the door n base board n carpet was tore up from previous people

pool is very small and the air in the room we stayed in didn t work to well

breakfast was great, but i wish they would change the egg choice

the receptionist was friendly and the breakfast was great

the water bottle refill station. the pool area.

breakfast was good. simple. no fruit

however, the pool, hot tub, and fitness center were only available at night for the first three days

clean and beautiful. breakfast was very good.

so clean and the staff was amazing. breakfast was fresh and high quality. location great!

like how there was a gym and the rooms were clean and how the breakfast is not that expensive and the area is

clean gym

and friendly, great continental breakfast also access to laundry machine

loved having the laundry facility available

i appreciated having an on-site laundry that was clean

the front desk staff checked us in very quickly, we had free laundry, a great complimentary breakfast, and our

were next door to the laundry room room #122 they can only get a person to do laundry in the garaveshift hours

breakfast that was included was awesome! my kids loves the fresh baked cookies in the afternoon!

fantastic free complimentary breakfast buffet.

great breakfast, wonderful customer service and comfortable bed!

of room, bathtub, breakfast included, indoor swimming pool

24 hour coffee the breakfast n the bed was very comfortable

your laundry machines worked with credit card

staff was rude gave us a dirty pet room

parking lot was filthy

like the front desk staff the room the fireplace the pool and gym the free parking the bed very comfortable

the location, the staff, breakfast and cleanliness, and pet friendly

- the rooms have small kitchens, with some dishes/cookware available, there's on=site laundry, close parking,

laundry room open 24 hours

pets, away from downtown, has laundry facility, really adheres to masking and distancing rules and covid

plus the on site laundry may have been pricey but the fact that it ran on card was so

on site laundry

the experience was terrible and we spent 3 hours at a coin operated laundry trying to get the smoke smell out

location, flexibility, kitchen, laundry, fridge, exercise room, staff

and laundry area could have been cleaned better

of the property, it seems like people wait for us to come out of the room to come in and use the laundry area

hallways are littered with sheets and garbage and the second floor by the laundry smells like something has

cam with no utensils in kitchen and i didn't even see anywhere you could borrow from the front desk some extended

kitchenware for kitchenette

did not have breakfast since the rooms have their own kitchen and i had a baby it was easier to eat in our room

location was great and staff was wonderful and they had laundry facilities

was a little on the expensive side and the laundry facilities were very small and the dryer didnt really dry

room, bed, shower, pool, bistro, laundry room

great pillows, gym was a awesome and clean.

i stayed here because of pool for kids come to find out there is no pool..

a laundry is available in the 6th floor

unfortunately, the hot tub was not working but the pool was still a hit!

my favorite hotel in reno... love the full breakfast... healthy options.

staff was helpful and personable, the room was large, clean and nicely decorated, breakfast was great

the jacuzzi and pool where both great addition

front desk staff were super friendly and let me early check in at 10am

clean, close to airport, great food and alcohol options, and offers free airport shuttle.

of check-in, friendly staff, comfy bed, pet-friendly, eco-aware

the rooms are setup, more like a kids preschool room, & extremely small

shuttle service was great

i found it very easy to take take a wrong turn when looking for the guest laundry

bed was as hard as a rock and around 2am the room was shaking so bad from the maids doing laundry that you couldn

room, excellent bed, good heating, good bathroom/shower, refrigerator, laundry, ironing possible in room, quiet

the hotel had onsite restaurant, coffeeshop and laundry

close to airport, laundry, food availability

refrigerator size, and laundry room is larger than most, and nice

was nice and calm rooms were quiet nice staff comfortable bed laundry for guests (accessible only bye key card

we like the exercise facility and the on site laundry

spacious modern room. good laundry facilities.

there are also laundry facilities on the property

facilities were modern and clean. front desk staff was very helpful with laundry facilities.

pet friendly, nice to go breakfast, bed was super comfortable, parking lot very well lit, very

also, this property has no pet relief area except the sidewalk, hot rocks and ornamental bushes

the kitchen only has a microwave, no other stove, so no cooktop, etc

the bedroom was big and clean. good option for covid breakfast. very good location.

big room with kitchen

full apartment with kitchen

there was no pet area on the property and they were short on blankets.

the room was spacious and the kitchenette was a great feature to have when traveling with kids.

we also enjoyed the kitchen and option to cook and dishes included in the room

no fitness room or laundry facilities as listed for amenities

retarded staff, one says bring me you laundry other says leave it in the room. retards

there was a laundry room but we didnt have access to it

the breakfast area had a laundry sink in it so needless to say i didn t eat anything

there wasn't an onsite gym or laundry facility

breakfast & laundry available

dryer needs fixing in laundry room.

room was located next to the laundry room, electrical power supply that ran all night prohibiting my sister from

laundry room out of order

friendly and courteous staff. onsite laundry was a big help after our outdoor adventure week.

operated guest laundry, parking lot was very slippery on account of untreated ice underneath snow

the assigned room, hallways, elevator, laundry room, temporary breakfast room, pool, fitness room, and reception

laundry room washing machines don't take coins; one must download an

the laundry and essentials kiosk are very handy to have on site

the airport shuttle stops at 10pm

note: it was odd that the hotel didn't have a small laundry room like other hotels we've been to

of course there is the casino and a large number of dinning venues

the spa was first class

the hotel has free internet and free parking

it round have been nice to have valet parking

air conditioner was very loud, and i wished there were laundry facilities, would've appreciated that

wouldve liked laundry facilities....

was very crowded on memorial day weekend but that will be anywhere wifi was not included , but should have been

great gym. the facilities were very clean.

parking, including ev charging, is free and ample

really bad service, decor outdated, no adequate laundry service

the no cash policy that requires guests to go the casino to get change for the coin operated laundry

laundry facilities were inadequate for the size of the hotel

could of had better laundry room

staff was great walking distance to denny's, pool was nice its got a laundry room thats a plus.

the staff ,pool,laundry room

and you can even do laundry

so thankful i could do a load of laundry

washing machine in the laundry room made our clothes stink really bad

convenience of doing laundry when we want

all the comforts. gym, riverfront, parking close to casinos, shops

i liked that it was close to everything. a lot of restaurants weren t open and casinos.

the bar was closed but we had our own wine and we sat and drank in the lobby, which was often quiet,

pool, gym, hot tub

i'm glad i didn't take my kids swimming

of the facilities that we required were out of order including the laundry washers and dryers and the advertised

laundry facilities were out of service

there s also a small guest laundry which was useful

no quarters to utilize laundry; couldn t assist with a fork or spoon from delivery service

a laundry service would be nice. there is a washer and dryer available, but no service.

i have been traveling for four days and there was nowhere to do my laundry.

towels and wash clothes had laundry soap reschedule in them

our stay was amazing. kids enjoy the pool. the room was very clean.

there is a long walk to the parking lot.

adjacent to circus circus for the kids

also, until i checked out, nobody informed me a laundry service was included in the price

bathroom area was small but clean and extra towels and laundry bags would be nice

staff was excellent as they responded quickly with our request for extra pillows and plastic laundry bags

laundry at out front door when we checked in

no coin laundry on site

to be cleaner - the furniture to be in better quality - the elevators working correctly - the laundry to be

blanket in the room, cause the ac was cold, and they don't supply large bags anymore for dirty laundry

construction, no where to park, noisy, paying a resort fee is ridiculous, when there isn't even a laundry room

was great it was walking distance to the other casinos good area one of my favorite restaurants mels

having to walk through casino with luggage to get to the elevator to go to hotel tower.

the kids enjoyed the pool, while we were glad we could get some laundry done

took advantage of laundry facilities

hotel has no bar nor a restaurant

build up in parking lot made it difficult to walk to vehicles

pet friendly