cleanliness, the free guest laundry, friendly staff and good location on the outskirts of

room was large and clean. laundry available. quiet.

laundry service so nice

super nice staff. there are also free to use laundry facilities.

the laundry and gym facilities were on the first floor and washing and drying were free to the guests

the room was handy to the elevator and exit to the parking lot. the bed was comfortable.

the pool

advertising free wifi

parking

breakfast due to covid but it was good

some essential oils added to the laundry or sprayed in the room wouldn't hurt

people, the dryer was broke locally the staff was helpful to dry my clothes in their hotel laundry

modern, clean, quiet, excellent wifi, ample breakfast options (included), and a welcome laundry facility (not

no place to park truck with trailer unless parking lot is

the parking was tight cause we had a trailer. the desk clerk was very help full with the parking

had to do a load of laundry but no vending machine for soap

surprisingly, there was a laundry which i used

workout facility, free wifi

as there was very few vehicles in the parking lot

great service at breakfast

laundry facilities

they provided services that were helpful, such as laundry room and tech center

they had a nice laundry with 2 washers and 2 dryers and it was open 24 hours

great breakfast

breakfast was great location off the highway was easy off easy on

also the laundry room washers were not working

we asked for laundry services and didn t happen

kids love to swim

the only thing that i had an issue with was how small the pool was

the pool area had poor lighting.

the staff is very nice, the laundry room was clean, and the machines worked well

no free laundry on site

check out staff that was working was friendly. this hotel had laundry services.

room was right next to laundry room

was very clean, the halls the parking lot was well lit, the elevator worked properly, the laundry room was

the rude blonde who came in on dayshift with all her personal laundry.job perk?

i could hear guest going in and out of the laundry facility at all hours

did not like the new laundry system they have going however along with the changing times i'm just going to have

the laundry facilities were exceptional

front desk not organized, clerk doing laundry

they did have laundry available with cheaper prices, and the breakfast was surprisingly

breakfast, laundry, fan in bathroom

doors & no elevator makes it difficult to move luggage in & out to second floor room ; when thier laundry machine

receptionist was so kind and accommodating that when we did our laundry the dryer wasn t working so she for

exercise room was cluttered with laundry carts. but i was still able to use the treadmill.

we used the laundry facilty and it was very clean

laundry facilities also on sight

we used the laundry room and it was amazingly clean

laundry room was dirty

reasonable price for laundry

parking sucks,no plug-in for diesel pickup when cold,hallways and laundry room where dirty,

secure roomy clean pleasant staff laundry baskets and hangers provided hot hot water big bathtub ada and small

kitchen facilities new rooms and

love the price and you get a kitchen in the room

rooms are clean, facility is safe, lots of parking and nearby amenities.

laundry facility is a bargain, however there is no change machine and the front desk could only

decor was very unique & different, good laundry facility, refrigerator good but no freezer, good workout area,

however, the staff took the time to look into the matter and found it somewhere in the laundry system

loved the hottubs. also was great to be able to do laundry while we we're there

the room was a little cluttered with extra lamps, and there wasn t any dirty laundry bags.

staff was great and breakfast was adequate given covid-19 restrictions

free wifi, parking was easy and the staff was friendly.

clean rooms and good breakfast

great breakfast! comfortable beds!

24-hour fitness room was an added bonus

it was nice to be able to use the laundry coin service

easy access to laundry, clean modern building with an elevator

enough parking at the front door so we didn't had to walk so much in the cold

very good coffee and breakfast

didn't have a lot of amenities for kids and leisure.

smelly room. smelled like dirty laundry. cannot recommend on that alone.

nice guest laundry

laundry facilities were clean and working

has in house laundry- super helpful. decent breakfast options

dog friendly/people friendly, very clean, everything works, nice welcoming touches, good parking

they were doing laundry

the lady that was doing laundry is who i asked if we can get our room stocked she had a strong alcohol smell

tried to do laundry and the machines didn't work the option was to use the machines at a sister location across

the guest laundry was really appreciated

only things that i have to complain about is at this particular time the laundry facility was under maintenance

no working heater, no microwave, no refrigerator, no working laundry (washer doesn't spin out, dryer does not

laundry onsite

it was very noisy including what sounded like someone working or doing laundry banging the dryer doors shut at

no change a avilable for laundry

laundry takes quarters and none available, a lot of noisy kids, a lot of long term residents

loranna wasn t the only one there first thing, i got up early to do laundry and the manager trinity was

is a maze, if you were on the back side, you have to walk a long way to do laundry, use the gym or go to lobby

ice and free laundry facilities

i thought the breakfast cook was amazing

my grandkids love the pool area

i wish there was a laundry room

the wifi was also very weak

are having their parking lot redone, so my car was in a parking spot farther from the main door in the dark

pet friendly and affordable

the parking was strange and at first a bit confusing for someone who hadn't been there before.

clean and comfortable bed, free wi-fi, guest laundry, vending, cable tv, microwave available to use at the

garbage in walkways as well as dirty laundry left in the walk ways

they never had enough supplies on toilet paper and towels. and they had no laundry room.

i also think laundry person needs to take bedspreads out of dryer instead of letting them get all wrinkly

laundry room was filthy

helpful staff, good hotel facilities (laundry, fitness centre)

we felt safe parking here with all of our belongings in our car

were not available as indicated: hot tub (was not functioning), restaurant ( was not available), room service

the wifi was a little weak but that is my only complaint.

clean , quiet, gym and breakfast

had laundry facilities. close to supermarket. clean enough.

my family and i utilized the pool

really liked the kitchen area and the stove top they gave us on request was no extra charge

that this can be changed, but getting to the pet area was a little odd - you have to go through the pool room

location isn t near downtown but they do have a shuttle

no mini fridges in rooms and no laundry room.

great gym not like other hotels that have 2 ellipticals.

the free parking was in a ramp right next door

from the room, shuttle to hospital, very considerate staff, shelby has an amazing heart ud83dudc9c, max is great

room, location, bed, gym, ten bar and restaurant and shop and bernie's

the laundry facilities were so nice also

my children wanted to do laundry but the dryer was broken

the indoor pool was right below us as was the laundry

would like to see a laundry room.

i pulled the garbage bag from the bathroom garbage, to use as a laundry bag, and it looked like puke, dried,

laundry room was way to far from our room the lounge don t open til 5 and then closed at 9:30 ,

very clean and roomy. laundry on site. cafe good.

comfortable bed, on premises laundry, courteous staff

easy check in. clean and inexpensive laundry facilities.

that the laundry closed early

guest laundry cheap and convenient

i m sorry, i m not going to let my toddler freeze because your staff can t keep up with laundry

laundry room was lacking

please note that they also have a small laundry room on each floor (bring quarters), and an ice machine so you

the wobbly waterslide. it made me very nervous watching kids go on it

the laundry facilities were a godsend along with the shuttle service

our room was next to the fitness room so it smell very musky in the room

room was not ready had to wait in bar

convenient location, shuttle to airport

the fitness center was acceptable, but not what was presented online

to find and plenty of parking

airport shuttle does not leave for early flights.

the decor of the room. the spaciousness of the pool area

pool was available from 6:00am to 10:00 pm.

the swimming pool was so small

we were able to use the laundry facilities which were also nice

sauna, pool, guest laundry area, a green area for pets & they even gave my dog a goodie bag

the breakfast options at the restaurant next door were fantastic with plenty of options to choose from

rooms were clean and staff was on top of service plus the vouchers for breakfast and the restaurant

located, pleasantly surprised at amenities, covered parking

we loved the rooms with the little kitchenettes, the laundry and the pool was awesome!

laundry, pool, kitchen and king size beds were great! very comfortable facility!

we loved our super quiet room and although property was pet friendly, we didn t hear one barking dog

would love an ev charger on site.

pool wasn t open due to covid

rooms held a pet smell and the carpets were frayed, which wouldn t have bothered me except for the price i

breakfast hours were odd and not necessarily convenient for weary travelers

lovely rooms, good breakfast, friendly staff

noisy pool

warm pool...

they put me in a room right next to the laundry room so it was not a peaceful sleep for me and my son

loved that the laundry area was accessible 24 hrs

the elevator was needing some updating and one of the dryers in the laundry was on the fritz.

less laundry if only one bed is used

also had to pay to use laundry and again all other hotels this was complimentary

nice laundry area

guest laundry facilities were new and clean

they had laundry facility (2 sets of washer and dryer), we just needed

jacuzzi, laundry facilities, comfortable beds, clean room, relativly quiet.

we used laundry room too and prices were very reasonable

had to take laundry to a local laundry mat because both days of our stay they where in use by other guests

free laundry would have been super great but laundry room was

clean, quiet, nice breakfast and had a laundry room!

rooms were huge, laundry room was a bonus

the toilet has stains . their wifi sucks at all. we barely used it. it's cutting in and out.

of the elevators was broken, which made for more waiting the laundry facility was closed, which made me have to

very clean room, helpful staff when we needed to do laundry, great breakfast!

laundry room should be cleaner

everything! arcade and swimming pool slides.

said that they had workout facility and it was a gym a $10 uber ride away. missed three workouts

breakfast selection

were travelling with a trailer and this hotel was easy access off the interstate with very easy parking

thank you ihg for the wonderful experience at one of your locations, just fix your wifi

pool was great

nice size room and good breakfast!!

rooms and breakfast.

everything was very clean and nice. loved the free breakfast and fire pit!

pool area was nice although a bit slippery

we enjoyed some shopping and a trip to the reef indoor water park

the location is great with plenty of parking

laundry room temperature was 88

if the pool closed a little later since it was friday. would be nice if it was open until 11.

parking was horrible, but there was divisional basketball and a lot of snow

everything but the breakfast.

nice gym, used the exercise bike

the breakfast was delicious, the hotel clean and comfortable

pool and hot tub had alot of chlorine in it, but that is understandable.

there was anice pool and hot tub and an exercise room right next door

it was clean and the breakfast very good for buffet style

comfortable room with great breakfast.

laundry machines were inexpensive & worked

rooms were neat and clean. had a lot to offer including a laundry.

good laundry service close to my room

breakfast was great..laundry room ok....rooms ok..

parking & location