the pool, the laundry and the breakfast!

the pool, the laundry and the breakfast!

and a good selection of non-typical hotel breakfast items along with the usualy cereal for the kids

itself is very modern and functional, the cleanliness of the structure is top noch, good size parking lot

the breakfast was not great.the bacon was bioengineered! it was disgusting

and laundry services did not work

extra pillows, linens for the pull-out, laundry basket---needs were anticipated

i love how the rooms are, with the kitchen areas, and all the things in the kitchen

good breakfast and they left you alone till you needed a maid

was a lack of clean towels at the pool area

loved the laundry basket in room

tony room size laundry kitchen

comfortable, had a kitchenette and laundry facilities, good lighting, easy access to the parking lot

safe parking and front desk was very friendly and nice

was surprised by the number of handicap parking spaces, close to the door

clean and new hotel. helpful staff. great breakfast.

limited parking

is winter here and it looked like the property was not plowed and the parking lot was an absolute mess

spacious suite, breakfast, nice clerk for check in

desk was friendly space were clean room was comfortable and breakfast server was

laundry room, hot tub wasn t open

breakfast and pool was open.

the pool was salty

dogfood under the sink and a sign that said no cats, after advertising pet friendly

good breakfast.

the pool and laundry services

the laundry room was clean and i had a ball here

location, the nice pool, game room, laundry facility, but above all, the staff

pool area and the guest laundry needed a good cleaning

laundry facilities are in much needed attention

comfortable, convenient, modern, spacious rooms, friendly staff, very pet friendly, ev charger

unfortunately the parking lot wasn t plowed until about 12:30 in the afternoon

large pool of water in parking lot

bed was pretty comfortable, nice sized room with decent kitchen facilities and a nice long desk/counter

staff was friendly, parking was convenient, location was great for what we wanted

laundry was being folded in the lobby, not a good practice

pool and hot tub out of service, laundry out of service, breakfast was al sugar and bread

after my first 2 days i requested to be moved because i was dorectly opposite the laundry which made too much

the pool wasn't open

location, easy smooth check in, good parking, quiet at night, handicap access bathroom/shower

use the pool,/hot tub, no microwave, only one chair in the room, unsupervised kids running up and down the halls

wonderful breakfast with lots of variety.

was very clean, parking was easy, staff was courteous and helpful

quicker service replacing items that ran out during breakfast.

fitness room only had one treadmill and had an unpleasant odor.

three kids were having a great time but their screaming made us leave

free parking(

the pool needs to be 5 degrees warmer

and they didn't want to accommodate for it in any way shape or form no pool no jacuzzi no gym no laundry for

i like that there is a laundry facility

the hot breakfast, laundry facilities and the peace

towels, no tv, no wifi, no ac in june, dirty table surfaces and coffee maker left with coffee still in it

were over charged for the pet fee and they would not resolve the issue

no free breakfast. but there are plenty of options outside the hotel.

the restaurant and bar was not open

spa service option under room service

spa service option under room service

too many kids in the pool every time we went down there and they were very loud

is dirty laundry lying in hallways in the mornings

frig and microwave, two queen size beds and plenty of room for two adults, friendly staff, clean laundry facility

the pool was open til 10 pm, the fitness room 24 hrs, laundry room as well

i was next to the pool and laundry facilities and close to the front desk and outside my room was where everyone

and while i was happy we had access to a guest laundry, the washer s water temp options weren t clear and

amenities in good working condition-ice maker, pool, hot tub, laundry

clean, quite a lot included at a low price: breakfast, pool, gym, microwave and fridge in room, laundry room

guest dryer was full and the front desk allowed me to use their dryer to dry my load of laundry

clean, comfy rooms, great wifi, large room, indoor pool, gym, guest laundry and staff was super friendly

it had laundry facilities

pool area clean

literally only draw back was the pool was hard to be in because all the chlorine

the pool was cold jets didn t work in the hot tub.

wifi was not good.

pool area was nice

clean, beautiful suite, comfortable beds, friendly helpful staff, we had great fun in the pool with the kids

nice staff, clean rooms. shuttled to casino by a great driver.

no complimentary breakfast. very small parking lot, bed wasn't very comfortable

it was very convenient to have the gas station and starbucks in the same parking lot

pool & hot tub were exceptional

very clean comfortable rooms! food was tasty at the sports bar and grille! nice hotel!

how much we spent there was no room service, everything closed early for a casino

clothing shop, clean bathrooms, pool area very nice, alot of different things to do besides the

swimming pool was ice cold

pool and will probably were not available and we were not told us online or upon arrival before

loved that we keyed in and out of the pool, gym, laundry to provide that level of security

no breakfast included in the price

constant calls about noise and kids

no spa, no salt pool

secure parking

fact that it wasn't mentioned at all that the pool was closed

they had a good measure in place for the breakfast bar, felt very safe

pool was closed, most other hotel pools are opens

there is a pool as advertised but you aren't allowed to use it

pool looked bigger in pictures

our room smelled like dirty laundry and was dusty and dirty feeling

breakfast and enjoyed the indoor-outdoor pool and had laundry available, rooms were great with a view of the

the room with the fireplace could have been kept a little cleaner.

could go to the pool anytime and i appreciated that because that’s what the kids were wanting to do the most

the pool area is amazing and fun for adults and kids

few tv channels. missing items in kitchen. driveway in terrible shape.

great breakfast .really nice room for the price

was kids running through the hallways until 1130pm

kitchen.

the continental breakfast was exceptional

breakfast included water soaked eggs and ham

breakfast - pretty standard fare - waffles, cereal, toast, and some non-carb options

we went to the pool d their was feces in both ends of the pool

i didn't get to see the pool, but if they take as good care of that as they do the rest of the hotel, i'm

breakfast was great. homemade eggs. staff was great. we were only there nine hours. it was good.

i loved the discount location and wifi. for business it was perfect

broken toilet, stained sticky carpet, basically non existent wifi.

not fully up to par. no breakfast or laundry service.

the pool was closed. but we still had fun

kitchen staff/breakfast server was rude

the breakfast was great, we utilized the bar area in the evening to get together and play cards

pool was nice for the kids to play in

very nice rooms only issue i had was the laundry room is very disgusting. hair everywhere

laundry room was nasty and some of the drawers in the kitchen were the silverware was

pool and gym areas clean and bright

kids everywhere running around unsupervised screaming n unruly

the staff in the kitchen were kind and helpful but i would have liked to see a waffle maker or some prepackaged

for which we booked this hotel were all dysfunctional--the pool and hot tub were broken, the laundry didn't work

staff all over lobby sorting laundry

guest laundry's washer broke down during my stay before i could use it, but it was the weekend and i

they neglected to tell me that the laundry room was being redone and closed

bed was fine had to ration the towels, no laundry detergent, breakfast is just a waffle, coffee- well bring your

finally when the desk worker arrived she said she was doing laundry

being across from laundry room

couldn t get the wifi to work only part of my stay i didn t like

i didnt like that breakfast was only for 3 hours .

a lot of parking when it comes to big events being in town

laundry is one washer $1

i did not eat breakfast but it looked good

very poor wifi, breakfast lacked

wish they still had the pool.

outside had trash in the parking lot and grass

not offer pots pans/cooking utensils/kitchen ware with the kitchenette, you have to bring your own, or purchase

did not furnish kitchen pots, pans, silverware, bowls, cups, etc

nice sized room, allowed pet, price reasonable, new/clean room

i loved having a kitchen area to do food prep for our race

the guy who checked me in was not happy to stop folding laundry to help me

pool like it said room smelled funny wifi would go in and out i actually am leaving a day early because if

pet friendly

limited parking. they no longer have a pool at this location.

staff was nice, the first night there there was an incident with someone smoking weed in the room next to ours

no laundry facilities

no laundry facility

fitness center, no laundry facility, outdated bathroom, outdoor garbage was not picked up

and no laundry

we had to do laundry out in town

with the room we changed our plans and just stayed in the room for the night and ordered room service instead

parking accessible

the back exit door leading to parking garage outside adjacent to building has a small alley and it s too dark

parking and access to down town. very clean!

great customer service, right downtown, complimentary shuttle to the nearby concert, and free parking in a

have a great experience at the element-great location, good price, clean, love having a kitchen in every room

very clean! breakfast was great! loved the repurposed building, with unique features.

wish the bar had food

breakfast was amazing

loved the happy hour and breakfast

the pool is great, especially the adult swim time

noises from kids and smell of weed

the hostess at breakfast was poised, professional and with a smile on her face that was genuine

parking was excellent, attached restaurant was very good, with great service.

breakfast out of 14 days of best western this was a plus

nice place, good food and fun. has a bowling alley/bar, pool and nice rooms.

that the bowling alley and bar downstairs was being remodaled.

by far the best room service i've ever had in any hotel, blows the ritz away

my kids and husband enjoyed the pool

everyone from the greeter , front desk staff , waitress at bix , room service staff , and even the amazing

i also enjoyed the guest laundry and that there was an indoor grill

easy parking

highly recommended! great customer service. didn't get to use pool but it looked nice.

but the warm swimming pool, benningan breakfast was terrible me and kids walk looking 4 mcdonald room iron didn

the pool was great with pretty warm water

a bigger breakfast menu bacon eggs etc need to refund deposit right away should not have to wait 10 to 14 +

breakfast was good

like that there is on site laundry amd it's very clean and smells good

she does laundry day of you bringing it to

wifi and that's it.

there was no breakfast. free wifi was good.

i paid for a room with wifi internet access and believe i paid for services not provided so should have had an

no laundry

the pool area was not kept up maintenance wise

breakfast was wonderful

had amazing breakfast and very clean rooms. the pool was definitely a plus as well!

i especially liked the made to order eggs at breakfast time

told me that laundry services were only on the middle floor, even though the top floor (which i was staying on

just upset because of covid, coffee in room, breakfast if you wanted it was in a bag, the pool was not open,

no wifi service in our room.

pool could of been warmer

clean, very comfortable, good parking.

very clean, relatively quiet after 10 pm, breakfast choices were good, and when open the pool was nice

pool was closed and not disclosed when i booked

hotel key didn't always work for the pool

liked the kitchenette with refrigerator for our leftovers and microwave for heating them up

gym were closed and no hot breakfast available

had laundry facility

it was a good breakfast

staff was very welcoming and helpful. hotel was clean and we enjoyed the pool and breakfast.

blaming my kids were the only ones of color and blamed for making a lot of noise when i got the call they were

breakfast was fantastic

the hotel was clean and the fitness room was better than most hotels i ve stayed at

location, airport shuttle

very friendly staff/ very clean/ garbages could i d used to be dumped more/ great pool area

the pool area is always clean

location at the airport. free shuttle to airport. clean, large rooms. friendly staff

id like hot breakfast and more laundry access

all the reception staff and shuttle drivers were very pleasant

my kids couldn't sleep

good breakfast good bed great price

angel who was the receptionists and shuttle driver is a great asset

laundry room

of towels for 3-day stay and couldn't use side door that was closest to the room couldn't do my laundry had to

the dryer broke unable to do laundry

loved that even though they couldn't serve breakfast the woman who does the laundry gave our kids some granola

all the staff was very friendly the breakfast was good very clean place

the laundry facilities were very convenient

it appeared the parking lot was not adequate for the number of guests.

nice and clean plenty of parking

could use more parking area.

parking was a little cramped & didn't flow well

laundry: washing machine was out of order apparently since several days

the children enjoyed the child's play area outside and the pool was great

was very clean and the breakfast guy was very polite and stayed caught up on all the food preparations for us

very cold pool

lighting in the bathroom was poor, and the swimming pool was closed unbeknownst to us

bed, hot shower, mini-fridge & microwave, clean & convenient with shared facilities like coin laundry & ice in

laundry facilities and comfortable room.

their new housekeeping staff is very thorough and the breakfast was above average

the shuttle was ready when i got to the lobby at 4 am

rooms were a bit outdated and i never did find the fitness center that showed on the description

the hotel has a laundry room if you need to wash clothes and there are some vending machines with soda and

no onsite laundry

charge way too much for pet fees

the wifi was

wifi good

laundry equipment was out of order

has laundry facilities, however did not have any change (quarters)for use in the machines during my

i asked for a river view and got 1st floor parking lot

no wifi the first night

swarming insects, parking lot view instead of river, and the trains were so close and loud.

very accommodating. nice pool. friendly staff.

pool was not open curtains needed replacing

a group of men drinking liquor and playing cards kids outside running through the parking lot

an elevator would have been nice and it was a bummer the pool was closed

pool seemed nice, however we did not use

they had a laundry. it was at the location i wanted.

very clean the breakfast is not good but the stay was nice

the only complaint was that the pool was not heated.

covid breakfast was disappointing.

breakfast was excellent, clean dining area, towels available for pool.